At the age of 16 I became pregnant and had to drop out of high school. Later, I attended a program for teen moms and graduated as their valedictorian. But, my attempts to attend college were futile and I soon had another child and began working at a call center. My desire to be a medical professional never left me, and on my way home from work, I started driving past Pima Medical where I would sit in the parking lot watching students come and go. I just couldn't get up the nerve to go inside. As a result of my emotionally unstable relationship, I did not feel worthy or capable of anything. One day, a student walking near my car dropped all his books and papers. I jumped out of the car to help him and he looked me in the eye and said, "You've been sitting out here every day for a month - what are you waiting for?" God speaks in mysterious ways. I went inside and signed up for the Medical Assistant program.
It was difficult working, going to school and caring for my children. I knew I had to leave Albuquerque because of my unstable relationship, so Pima Medical arranged an externship for me in Phoenix. My instructors and classmates not only helped me pack, they raised money to help fund the move for me and my kids.
I was offered a position during my externship. I became the lead assistant quickly and then their office manager. After a few years, I moved to Scottsdale Physicians Group where I am a director over 38 other MA's. I am continuing my education in Pima Medical's online Health Care Administration program with plans to complete my bachelor's degree. I am still breaking the cycle. Pima Medical transformed my life both personally and professionally!
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My journey into health care began with the encouragement of my aunt, Marie Defede, who worked in admissions at Pima Medical Institute's Chula Vista campus. Inspired by her support, I enrolled in the Medical Assistant program in 2002 and graduated in 2003, a decision that forever changed my life.
Shortly after, I started working at Scripps Anderson's Clinic in La Jolla as a medical assistant in the Sports Orthopedic Department. I had the unique opportunity to support the San Diego Padres Baseball Team. That fast-paced environment taught me the importance of clinical accuracy, teamwork and compassionate patient care.
Wanting to give back, I returned to Pima Medical as an instructor, teaching Medical Assistant front and back office skills, Medical Administrative courses and Career Preparation. Helping students grow was deeply fulfilling, and in 2010, I was honored as Pima Medical's Peak Performer for my dedication to education and mentorship.
My career expanded beyond clinical work when I transitioned into the biopharmaceutical sector. I worked with Johnson & Johnson and Pfizer, focusing on clinical operations, system optimization and compliance in regulated environments. Alongside my career, I advanced my education. I earned an Associate Degree in Health Care Administration in 2010, a B.S. in Health Care Administration in 2013 and then a M.S. in Health Administration. I am currently completing a Doctorate in Organizational Leadership, with a focus on inclusive leadership and healthcare transformation.
Today, I serve as a Clinical Business Systems Analyst, leading projects in organizational development, system implementation and process improvement. Beyond my career, I am a passionate advocate for LGBTQ+ communities, patient rights and underserved populations.
Pima Medical was where it all began. It provided the foundation, support and mentorship I needed to pursue a fulfilling career in healthcare and leadership. I will always be proud to say my journey started at PMI.
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In 2012 I was in a bad accident and spent time in the hospital. This experience enabled me to observe the nurses and see how they cared for people. I had been working as a team lead at Target for a number of years but I decided that I wanted to do more than help people spend money, so I began pursuing the medical field. I started as a CNA and after 4 years decided I wanted to attend school to become an LPN.
I heard about Pima Medical Institute on the radio and got excited about attending their Practical Nursing program. I have to admit my first sequence of classes was really challenging! The whole program was a huge learning experience for me, but my hard work paid off. I appreciated how the whole program was laid out ahead of time, including our course work and the schedule. This really helped us be successful.
I was offered a job at my clinical site. The administrator took notice of me and offered me a position as a unit manager, not your typical first job as an LPN. I believe Pima Medical helped me develop a level of confidence that made a difference in obtaining this position. Recently, I was contacted by another facility and offered a job as another unit manager. I am honored and proud that in such a short time my education and hard work has provided opportunities for growth in my career. Pima Medical prepared me to be successful. The encouragement and support I got from my instructors was just overwhelming, and it's an experience I am always going to cherish.
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Which program did you complete and what made you decide to continue your education online?
I completed the Associate of Applied Science in Health Care Administration and the Bachelor of Science in Health Care Administration programs. I decided to go back to school because I wasn't satisfied with myself not having a degree. I felt inadequate and not complete. It bothered me for years. I enjoy online learning because I don't have to spend time commuting back and forth to a campus and I consider it one-on-one learning in the comfort of my home or wherever I take my computer.
What made you choose PMI's program?
I spent many years spinning my wheels being advised in the wrong direction with many different colleges, never getting to the finish line. I work for Pima Medical and when the opportunity knocked, I answered. I originally was just seeking to get an associate degree just to say I have a degree. But the feeling was so gratifying and fulfilling that when the opportunity came for me to get a bachelor's degree, I went for it. Pima Medical was the first college that I ever attended that had a roadmap to success and where I could see and actually cross the finish line.
What was it like to manage a full-time position and your course load?
Because the courses are mapped out and structured, it made it easy for me to have confidence that it was obtainable. Because the classes were all online, I was able to work a full-time job and manage the class schedule at a pace that wasn't too overwhelming. It takes dedication, hard work and the willingness to achieve the goal. My focus was on my studies.
Did you feel like the coursework was practical for your profession?
The coursework targets exactly what I teach at Pima Medical and it has opened up many other opportunities if I choose to go in another direction.
Would you encourage others to continue their education and would you recommend this program?
I am an educator and a motivator; I feel it is my duty to encourage others to continue their education and growth. Without reservations, I would recommend this Pima Medical Institute program to others, because it is obtainable and it is my reality.
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Which program did you complete and what made you decide to continue your education online?
I completed the online Health Care Administration associate degree program.
What made you choose PMI's program?
I chose Pima Medical's Medical Assistant program first in 1997. I had recently retired from my first career after 23 years as a restaurant manager. I quickly realized that staying at home with my hobbies wasn't enough for me. After I saw the TV advertisement, I knew that the Medical Assistant program was for me. I walked into my next career with renewed excitement and dedication to helping people in a different way from my previous career. In 2015, I chose Pima Medical's HCA program to advance my education and attain my associate degree for two very different reasons. First, I wanted to enhance my classroom teaching skills and presentations to my students. Second, with the death of my husband of 39 years, I needed direction to build on who I am without him. Both my students and myself have benefitted from that decision.
What was it like to manage a full-time position and your course load?
For me, managing both the full-time position and the course load was not difficult the second time. It was definitely because my children were grown and my husband was gone. I had plenty of time to dedicate to the endeavor. I realize that if my children had been small, it would have been just as hard as it was when I took the MA certification program, and it was terribly hard then. I worked at Arvada Pediatrics at the time from 7 a.m. to 5 p.m. I had to be at Pima Medical from 5:50 p.m. to 10:10 p.m. With four children from 6 to 17 years old, I barely had time to breathe much less study. I used my breaks at work and a couple of hours after class to do all that was required to pass the classes. During that same time, my husband had his first heart attack and I had to take some time off to take care of him. I didn't know if I would be able to continue, but things work out for the best and I graduated in October of 1998. It wasn't easy, but it was worth every bit of the effort and anxiety.
Did you feel like the coursework was practical for your profession?
The course work for both the certificate and the associate degree were perfectly appropriate for the profession. I would have continued with the bachelor's program if I would have been able to earn a scholarship as I did with the associate degree.
Would you encourage others to continue their education and would you recommend this program?
The course work for both the certificate and the associate degree were perfectly appropriate for the profession. I would have continued with the bachelor's program if I would have been able to earn a scholarship as I did with the associate degree.
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After earning a bachelor's degree in cultural anthropology, I struggled to find a job and ended up in finance. When COVID hit, my new job offer was rescinded and I was forced to take a job at a grocery store bakery, far from my career goals. I kept hearing advertisements for Pima Medical Institute which piqued my interest in the medical field. This led me to enroll in their three-month Phlebotomy program, allowing me to work and study simultaneously with minimal school commitment. It was a way to dip-my-toe into the water of the medical field.
The Phlebotomy program was a turning point in my life. Small classes, hands-on experience, and an excellent instructor, Miss Denise, made a significant impact. I soon secured a position at Chandler Regional Hospital, where I interacted with various departments and realized my passion for patient care. Nursing stood out as the most versatile and impactful role, prompting me to pursue a nursing degree at the institute I trusted and I enrolled at Pima Medical's Mesa Campus. The Nursing program was challenging and intense, pushing me to grow and become accountable for patient care. Through diverse clinical experiences, I gravitated towards ER and ICU settings. I've recently accepted a position at OBS Banner Dessert, aiming to transfer to the ICU and eventually join the trauma team.
I am immensely grateful for my education at Pima Medical. The Phlebotomy program provided a crucial foundation, giving me the framework I needed for a career in the medical field. I invited Miss Denise to my nursing pinning ceremony and my dad told her COVID had been difficult for me and she had saved my life. He was right, Pima Medical Institute truly changed my life.
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At age 19, I started at Pima Medical Institute after realizing that my initial path at UNM wasn't the right fit for me at that time. A friend suggested looking into CT technology, and after some research, I found that Pima Medical's Radiography (RAD) program offered a quicker and more fitting path to my career goals. The structured environment in the RAD program was exactly what I needed, although it wasn't always easy. My father passed away during my second semester, which made it tough to stay on track, but with the support of the school, I persevered. The clinical experiences were mostly positive, giving me valuable hands-on learning. Even in challenging situations, I gained skills by working independently, which proved to be great learning experiences.
Graduating in 2004, I entered the workforce during a tech shortage and quickly landed a job. I started in x-ray and, over the years, expanded my expertise by becoming registered in mammography, bone density, and MRI. However, I chose to focus on mammography, as it offered a better work-life balance compared to MRI.
After a decade at a hospital, I transitioned to a quieter clinic setting where I could work more independently, which suits me well. I've been at a small clinic for nearly a year now, enjoying the stability and better hours. Alongside my career, I'm also completing my bachelor's degree in university studies, thanks to a state program offering free classes to those close to finishing their degree.
Looking ahead, I'm content with where I am but open to new opportunities, possibly in management. Pima Medical set me up for success, giving me the tools I needed to start and grow my career in radiology. Now 20 years later, I'm grateful for the education and experiences that have brought me to where I am today.
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After 25 years in restaurant management, I always knew I wanted to go back to school, but life kept getting in the way. In 2017, everything changed when I got very sick and ended up in the hospital for 10 days. One nurse, an older, highly skilled woman, was so inspiring that I thought, "If she can do this, so can I." Though I didn't want to be a nurse, I knew my management background could help me run a medical office. However, when I tried applying for receptionist jobs, I kept hearing the same thing-I needed medical experience.
That's when I decided to take a leap and enroll in Pima Medical Institute's Medical Assistant (MA) program. The nine-month program gave me the education I needed to get my foot in the door. It wasn't easy-after being out of school for 20 years, I had to relearn how to study and manage my time. But thanks to Pima Medical's support system and my fellow students, I got through it.
I landed my first job as an MA through my externship at Pima Heart. I soon enrolled in the online Health Care Administration (HCA) program, while moving up in my job and then continued into the Bachelor of Science in Health Care Administration (BSHCA) program. Upon completion, I applied to administrative positions and was humbled to have 15 interviews scheduled. After considering numerous job opportunities, I chose to join Banner Health as a Practice Manager, overseeing a staff of 20 (with eight providers and 40 residents).
Pima Medical provided the education I needed to excel in the medical field. My instructors were there for me every step of the way. If you're considering going back to school, just do it! Choose Pima Medical and you will get the support you need.
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I always knew I wanted a career in healthcare but wasn't sure which path to take. While working as a certified nursing assistant (CNA), I met a patient receiving Occupational Therapy (OT). I had never heard of OT before, but it intrigued me. After some research, I discovered the wide range of opportunities in the field, especially working with children. I was hooked! That's when I found Pima Medical Institute's Occupational Therapy Assistant (OTA) program.
My time at Pima Medical was incredible. My cohort was fun and supportive, and the instructors were knowledgeable and kind. There were challenges along the way, like COVID delays during clinicals, but I never regretted my decision. The hands-on learning experiences truly prepared me for the field.
After graduation, I pursued my dream of working with children and was hired at Piller Child Development. Knowing I wanted to eventually attend graduate school, I enrolled in Pima Medical's Bachelor of Science in Health Care Administration (BSHCA) program. The program was quick, flexible, and allowed me to balance work, school, and life.
Now, I'm working as a Pediatric Occupational Therapy Assistant with Mariposa Therapy Services, supporting children in schools, while attending Northern Arizona University to earn my Doctor of Occupational Therapy. I've developed a passion for feeding therapy, including sensory-based treatments and lactation consulting. My ultimate goal is to open my own feeding therapy practice.
I'm so excited for the future, and I'm grateful to Pima Medical for giving me the foundation to build a career I love.
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I have always wanted a career in healthcare. I had previously pursued a nursing route, but was discouraged and unsure if nursing was really what I wanted to do. I came to Pima Medical Institute interested in the Pharmacy Technician program, but the admissions counselor I spoke to asked if I had heard about Respiratory Therapy (RT). She showed me a video explaining what an RT did and I was sold. Then and there, I found my calling. I was meant to be a Respiratory Therapist. I graduated from the Respiratory Therapy (RT) program with an Associate of Occupational Science in 2011. Knowing where the industry was headed, and my drive to move beyond bedside, I enrolled in the online Bachelor of Science in Respiratory Therapy program (BSRT) and graduated in 2014. Since then I have worked in a critical access hospital, an acute care hospital, and a level IV Neonatal Intensive Care Unit (NICU). The NICU was my favorite place to work and where I excelled. My experience allowed me to sit for three additional specialty certifications, adding some hard-earned credentials to my resume.
Along the way, I found my second calling and passion - teaching all things respiratory. I continued on to obtain a Master's degree, which opened up another door for career advancement. I began teaching in a local respiratory therapy program while still working bedside, waiting to make the full transition into education. Fortunately, an opportunity came up to teach in the very same program here at Pima Medical Institute where I had attended 14 years earlier. Here I am, walking the same halls and teaching in the same classrooms I was a student in many years ago. I've come full circle from student to faculty ... I am still learning and doing what I love!
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I knew since I was a child that I wanted to be in the medical field. When it came time for me to graduate from high school, I wasn't interested in a four-year college or university because I just wanted to jump right into the workforce as soon as possible and begin my career in the medical field. After explaining this to my gramma, she recommended Pima Medical Institute. We visited together and took a tour; I knew then that the nine-month Medical Assistant (MA) program was the best fit for me.
My experience as a student was amazing! The MA program is an accelerated program and while you're learning lots of information in a short time, the hands-on practice helps you apply your skills and prepares you for the profession. All the nerves, tears and anxiousness were so worth it. I was so well prepared for my six-week externship that I was offered a position as an MA upon completion. I am still employed there and I recently began going back to school to obtain my associates in Nursing with plans to continue on to get my bachelor's (BSN) degree.
I want to say thank you to every single one of my instructors. Pima Medical changed my life, and I will always be grateful for the education I received, the lifelong relationships I built with my instructors and classmates, and the lasting career it has given me.
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I completed my bachelor's degree in child development and worked at child care centers for a number of years, but something inside me always longed to be in the medical field. My dad was a physical therapist assistant and later became an RN, so I had lots of exposure to the medical field. But, it's very difficult to switch careers. After a coworker told me about Pima Medical Institute, I began taking steps to enroll in the Medical Assistant (MA) program. I was still working full-time so the hybrid MA program, which offered online learning and the opportunity to attend classes two nights a week, was exactly what I needed. I loved my experience as a student and appreciated my instructors. It was tough attending classes and working full-time, but I was diligent with my studies and disciplined myself to study on weekends. When it came time for my clinicals, I quit my child care job and began applying all I had learned in my classes at a family medicine clinic. The people I worked with really helped me and I was able to apply the skills I had learned, gain experience and also increase my confidence. It was probably my favorite part of my education.
Finding a job ended up being a lot easier than I had anticipated. I am currently working as an MA at Parker Pediatrics and Adolescence. I love my job! I am able to marry all my experience working with children and my new career in the medical field. I really enjoy the people I work with and it's providing me a ton of opportunities for further growth and learning. I'm not finished with education, so I am in the process of getting my bachelor of science in nursing. Pima Medical gave me my start in the medical field. Being able to work full time while obtaining my MA certificate was so worth it and provided a jumping off point for me into the medical field.
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