WELCOME HOME ALUMNI

I hadn't decided on a vocational direction. I was taking classes in accounting and I was considering the area of probation, when someone I knew recommended me for a part-time position working in a doctor's office. Even though I had no formal training, the doctor thought I had a good attitude so he hired me, trained me, and I started working in his office in May of 1994. When patients asked me where I received my training and I had to tell them it was who I knew, not what I knew, that got me the job. I knew I wanted to go back to school to get my Medical Assistant certification. So since PMI had such great reputation, that's where I enrolled. I had great instructors who helped us not only understand the material, but taught us why we needed to know it. They taught us the importance of our role to both our physician and our office. My instructor even wrote a meaningful poem for each student before we graduated. I continued to work for the same physician for another 5 years and then took a position as a Medical Administrative Assistant Instructor back at PMI. After 15 years, I still love my job teaching new students! I'm currently a student myself working towards my bachelor degree and I hope to teach until I retire. PMI opened the door to my future and it's been one of the best decisions I've ever made!

I have had a lot of dental work done in the past, including jaw surgery, which was scary and life changing. The dentists and dental hygienists were amazing, but it was the dental assistants who sat with me and provided comfort. I decided I wanted to be part of something that offered that kind of compassion. I had been working in retail and hadn't been in school for 12 years, so the program was definitely a challenge. A month before I started the Dental Assistant program, my brother passed away. It was the most difficult time in my life and it felt impossible to start something new. When I came to PMI, I felt like I had all the support in the world, even before they knew my situation. My instructors helped me believe I could be successful, and the lifelong friends I made while at PMI were encouraging and shared my journey. I did my externship at Community Health Center of Snohomish County. The advisors at PMI placed me there because they thought it would be a perfect fit, and it was - I was hired immediately as a dental assistant. I am currently working and going back to school with the goal of becoming a Forensic Odontologist, which is someone who applies dental science for identification of unknown remains and bite marks. I know it's a unique field, but I want to be able to offer compassion and bring closure to families. I was at PMI during the most difficult time of my life, and I am incredibly thankful to PMI and everyone involved in my success.

I grew up in a medical environment as my dad was a Navy doctor and my mom was a nurse. I ended up getting a bachelor's degree in biology and after working for a time in construction, decided my love of animals was prompting me to pursue a career in the veterinary field. I heard about Pima Medical Institute and liked the idea that I would get experience in the field through their Veterinary Assistant program. I still remember my first day of the VA program when my instructor looked at me and said, "You have a degree and are way overqualified for this." I explained I wanted to learn the basics of caring for animals and get hands-on experience. It's been over 25 years and that instructor and I are still in touch. She always told us, "I can teach you how to do a procedure correctly, but it's more important to teach you the WHY." I still emphasize this and repeat it often to my staff. While working as a VA, I applied to veterinary schools, but my bachelor's degree GPA was low and I was rejected from many vet schools. Finally, I was accepted at an offshore school in the Caribbean and later transferred to Kansas State, where I earned my Doctor of Veterinary Medicine in 2002. I was a Veterinarian at a couple of clinics before owning my own. Over the years, I have hired graduates from Pima Medical and have taken their externs. They still offer a very good program and teach the basics. My time at Pima Medical was an opportunity and a doorway into the veterinary world. I am a great example that it's not always about grades. If you have passion and are willing to work hard, you can accomplish your goals. My mom always told me, "As long as you are doing something you love, you'll be happy!" Down the road, I think I might enjoy returning to Pima Medical ... this time as an instructor.

My dad had a bout of pneumonia and ended up on a ventilator and I was fascinated watching the respiratory therapist control my dad's breathing. I'd been working in the auto industry, never thought I was college material, but I my family believed in and motivated me to look into the field. I set up a tour of Pima Medical Institute with the program director and as I saw the facility and listened to her, I fell in love with her passion for respiratory therapy. Being a student at Pima Medical was certainly challenging for me, but the support I had from instructors and classmates was amazing. Our class decided that no one was going to fail, so when someone was struggling with a concept, we all rallied around them. The instructors were always available for extra help and by the time I got to clinicals, I really felt prepared. Prior to graduation I obtained a position with Banner South, a hospital that had been part of my community since I'd been a child. While performing bedside care as a respiratory therapist, I recognized that healthcare doesn't stop at the bedside. I became interested in looking at how, for example, a patient's social economic situation impacted their outcome. Knowing I wanted to make a bigger impact and with the confidence I gained from my time at PMI I went on and continued my education earning my bachelor's in applied management and ultimately my MBA. I navigated my way throughout the healthcare system from beside care, care coordination, to quality improvement. Wanting to be more proactive than reactive, I took a position as Senior Manager of Medicare Administration. We not only looked at how we delivered advantage plan benefits, I'm proud to say we instituted a non-traditional innovative program for our patients. Recently, I accepted a position as Director of Care Delivery Operations for Banner Health Corporate. I recognize that in order for bedside staff to offer their best care, processes and supply have to be in place. I can now play a role in making that happen and that is very exciting! Pima Medical provided the necessary educational and support a guy - who didn't think he was college material - needed in order to have the confidence to be successful. Next step - CEO!

I was seeking an affordable, entirely online program with the goal of completing a bachelor's in Physical Therapist Assistant (BSPTA) and eventually pursuing a DPT bridge program when I found Pima Medical Institute. Despite being a mother to a toddler, a full-time employee, and expecting my second child, I embarked on this education journey. With a husband on an opposite work schedule, meeting my student obligations was a formidable challenge. One thing I appreciated about Pima Medical's BSPTA program was the excellent communication. Despite the online format, I never felt isolated or unable to reach out for assistance. Finishing with a 4.0 GPA just weeks before giving birth was incredibly empowering! I had been working in an outpatient clinic as a therapy technician. Once I passed my licensure, I received a promotion to a PTA and partnered with a PT. I thrived there for several rewarding years until a recruiter contacted me on Facebook. This opportunity led me to become a Director of Rehabilitation at a skilled nursing facility, where I stayed for over a decade. Post-graduation, my career trajectory led me to become an area manager and, eventually, a regional director of operations for the nation's largest third-party therapy contractor. I traveled across the United States, witnessing therapy in diverse settings and meeting exceptional individuals. Yet, my family's well-being remained paramount, prompting my decision to seek a local position. I discovered the opportunity to teach in the PTA program at the Las Vegas Pima Medical Institute Campus, a role I am thoroughly enjoying, foreseeing many fruitful years of sharing my knowledge and passion.

Dentistry was always in my plan, but life took a turn when I became a young mom while attending NMSU (New Mexico State University). Returning home, I started working for a family friend's dental practice, fell in love with the field, and decided to officially pursue a career in Dental Assisting (DA). I was looking for a fast-paced program and Pima Medical Institute was the perfect fit. My experience there was fantastic-I applied what I learned on the job and made lifelong friends. After working as a dental assistant for a year, I decided to further my career and enrolled in the Dental Hygiene (DH) program at Pima Medical. The program was challenging, but the instructors were incredible. I was taught by some of the icons of dental hygiene and I thrived in the rigorous environment. Upon graduation, I quickly secured a job as a dental hygienist, working five days a week to maximize my education. Over time, I got married, had another son, and excelled in my career, and began working in a corporate dental setting. In 2021, I returned to Pima Medical as an instructor in the hygiene clinic, a full-circle moment. To say I loved it would be an understatement. Not only did I find my passion for teaching, I got to continue learning alongside my students. Currently, I'm preparing to open New Mexico's first dental hygiene studio to meet the needs of preventative care. I hope to employ several dental hygienists and we plan to collaborate with local dentists. I'm also starting a dental hygiene consulting business. I am excited about this business venture and genuinely credit my success to the education I received at Pima Medical. I am incredibly grateful to my instructors for shaping me into the professional I am today.

When I first walked through the doors of Pima Medical Institute, life was a challenge! My husband was out of work, and we, along with our six-month-old baby, were living with his mother. Plus, I had dropped out of school at 5th grade and since my mother wasn't familiar with homeschooling, I taught myself at home through high school. Today, after completing four programs, we own a beautiful home, and our now eight-year-old daughter is thriving. Our lives have completely transformed. I'm a 5th grade dropout with a master's degree - nothing is impossible if you really want it. I began with the nine-month Medical Assistant (MA) program. Balancing full-time work and school was tough-I cried many times on my drive to class-but I never gave up. I was determined to build a better life for my family. That determination drove me to continue my education, earning my associate degree in Health Care Administration (HCA), a Bachelor of Science in Health Care Administration (BSHCA), and eventually a Master of Science in Organizational Leadership (MSOL). Throughout this journey, I've worked and gone to school simultaneously. Thanks to the education and skills I gained at Pima Medical, I've never struggled to find opportunities. In fact, I've had the privilege of being selective about my career path. I've grown from being an MA to a referral coordinator, and now, I'm in my first management position-a role I secured a month before earning my master's degree. Each program at Pima Medical played a crucial role in my career progression. My master's degree, in particular, has been invaluable. As a clinic manager building a new practice from scratch, I've relied on the knowledge I gained every step of the way. Thank you, Pima Medical Institute, for changing my life and helping me achieve my dreams. If only my first instructor, Ms. Lakeeta Garfield, could see me now. So often her words - "Be thorough," have run through my mind. I have strived to be thorough in everything I do and I have been successful.

My journey into health care began with the encouragement of my aunt, Marie Defede, who worked in admissions at Pima Medical Institute's Chula Vista campus. Inspired by her support, I enrolled in the Medical Assistant program in 2002 and graduated in 2003, a decision that forever changed my life. Shortly after, I started working at Scripps Anderson's Clinic in La Jolla as a medical assistant in the Sports Orthopedic Department. I had the unique opportunity to support the San Diego Padres Baseball Team. That fast-paced environment taught me the importance of clinical accuracy, teamwork and compassionate patient care. Wanting to give back, I returned to Pima Medical as an instructor, teaching Medical Assistant front and back office skills, Medical Administrative courses and Career Preparation. Helping students grow was deeply fulfilling, and in 2010, I was honored as Pima Medical's Peak Performer for my dedication to education and mentorship. My career expanded beyond clinical work when I transitioned into the biopharmaceutical sector. I worked with Johnson & Johnson and Pfizer, focusing on clinical operations, system optimization and compliance in regulated environments. Alongside my career, I advanced my education. I earned an Associate Degree in Health Care Administration in 2010, a B.S. in Health Care Administration in 2013 and then a M.S. in Health Administration. I am currently completing a Doctorate in Organizational Leadership, with a focus on inclusive leadership and healthcare transformation. Today, I serve as a Clinical Business Systems Analyst, leading projects in organizational development, system implementation and process improvement. Beyond my career, I am a passionate advocate for LGBTQ+ communities, patient rights and underserved populations. Pima Medical was where it all began. It provided the foundation, support and mentorship I needed to pursue a fulfilling career in healthcare and leadership. I will always be proud to say my journey started at PMI.

After retiring from the military in 2007 and working ten years as a corrections officer in a supermax prison, I decided it was time for something new. In 2019, I used my military education benefits to enroll in Pima Medical Institute's Phlebotomy program (PHL). That led to Medical Assistant (MA), then Health Care Administration (HCA) and finally Veterinary Assistant (VTA). I also enrolled in Respiratory Therapy (RT) for a short time, but I realized it was not the right fit. In total, I completed four programs at Pima Medical. The reason I kept coming back was simple: the people. There's a real sense of community here. When I finished my last program, I felt like something was missing. I applied for a position on campus, not expecting much, but the team saw potential in me and offered me a role in financial aid. At first, I thought I wasn't qualified. They told me they could teach the technical side, but what they really needed was someone who could connect with students. That gave me the confidence to accept the job. I came here to learn, and I ended up staying to serve. Now I get to work with students every day, and I always try to check in with the ones who stand out. I let them know they're not alone, that someone here is rooting for them. It's not just about numbers or forms. It is about connection. Math used to be something I wasn't crazy about, but now I use it every day and even enjoy it. Back when I started the Phlebotomy program, I would have laughed if you told me I would be in business attire, in an office, helping students plan their futures. This job changed my perspective. I come in each day not just to work, but to make a difference. I tell my boss all the time: if it is not here, it is not anywhere. Pima Medical isn't just where I studied - It's where I belong.