Back in 2001 I enrolled in Pima Medical Institute's Medical Assistant Program. I was actually interested in nursing, but I had a young child and I just didn't have time to be on a waiting list. I enjoyed the program and ended up working as a Medical Assistant for 10 years until I felt like I had hit that glass ceiling and I couldn't grow any more.
I called PMI to see if they had a next step for me. When I learned about their online Health Care Administration associate's degree program, I got really excited! It was challenging, but I was motivated. My kids were a little older and they understood our life would change for a time while I was working and going to school, so we made it a family affair and we all studied together each night. My classes were really beneficial. They prepared me for leadership and management; skills I need for my current position. Our instructors made the classes practical. For example, we would have class discussions on how to handle patients who were upset. When I finished the program I realized I wanted to keep going, so I continued on and completed PMI's Bachelor of Science in Health Care Administration. I am currently employed at Westmed Family Healthcare as their Clinical Supervisor. I would encourage other MAs to continue their education. Combining my years of experience with the online degrees from PMI has opened more doors for me in the healthcare field.
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My journey into health care began with the encouragement of my aunt, Marie Defede, who worked in admissions at Pima Medical Institute's Chula Vista campus. Inspired by her support, I enrolled in the Medical Assistant program in 2002 and graduated in 2003, a decision that forever changed my life.
Shortly after, I started working at Scripps Anderson's Clinic in La Jolla as a medical assistant in the Sports Orthopedic Department. I had the unique opportunity to support the San Diego Padres Baseball Team. That fast-paced environment taught me the importance of clinical accuracy, teamwork and compassionate patient care.
Wanting to give back, I returned to Pima Medical as an instructor, teaching Medical Assistant front and back office skills, Medical Administrative courses and Career Preparation. Helping students grow was deeply fulfilling, and in 2010, I was honored as Pima Medical's Peak Performer for my dedication to education and mentorship.
My career expanded beyond clinical work when I transitioned into the biopharmaceutical sector. I worked with Johnson & Johnson and Pfizer, focusing on clinical operations, system optimization and compliance in regulated environments. Alongside my career, I advanced my education. I earned an Associate Degree in Health Care Administration in 2010, a B.S. in Health Care Administration in 2013 and then a M.S. in Health Administration. I am currently completing a Doctorate in Organizational Leadership, with a focus on inclusive leadership and healthcare transformation.
Today, I serve as a Clinical Business Systems Analyst, leading projects in organizational development, system implementation and process improvement. Beyond my career, I am a passionate advocate for LGBTQ+ communities, patient rights and underserved populations.
Pima Medical was where it all began. It provided the foundation, support and mentorship I needed to pursue a fulfilling career in healthcare and leadership. I will always be proud to say my journey started at PMI.
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I had my share of challenges while a student at PMI. I was living in Tijuana, Mexico. So, for 22 months I would get up every morning at 3:30 am, drive to the border and wait in line to cross. I would usually wait anywhere from 1-3 hours. On the days I got through the border more quickly, I'd take a power nap in the parking lot of the Chula Vista campus before class began.
I had two of the most excellent instructors, Bill and Karen McGowen! Not only did they advise and coach me, they also made me feel comfortable. They had an open door policy and always made time to answer my questions.
Shortly after graduation, I found a job at Sharpes Chula Vista Hospital as a Respiratory Therapist. After 3 years I became a clinical lead specialist supervising 65 people under me. A few years later I decided to get my bachelor's degree from PMI. It was challenging working fulltime, having a family, and going to school, but it was a good experience. The things we were studying I was able to apply at my job at the hospital. I am currently enjoying my position as a clinical instructor for PMI, and someday, I'd like to get my master's degree and teach ... maybe even at PMI.
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I served in the US Marine Corps for 4 years and participated in the 1991 Gulf War. After my honorable discharge I worked at a casino as a dealer, pit boss and then shift manager, but smoke allergies ended any chance of continuing in that field. I began working as an auditor, but I wanted a new career. My girlfriend graduated from Pima Medical Institute and she suggested I check out the Dental Assistant program and I enrolled. Going back to school after 30 years was very intimidating, but both of my instructors were encouraging and made it easier for me. One of my biggest challenges was getting to class on time each morning since I was working as a night auditor. I met great people who helped me when I needed it. Most importantly, PMI gave me a new career.
I was able to complete my externship at the Pima Hygiene Clinic and even worked there for a time while waiting for my position with the VA. I am currently working for the Veterans Administration in Mt. Vernon, Washington. Being a former veteran myself, it was a goal of mine to help other veterans. Once I am able to gain more experience, my eventual goal would be to come back to PMI as an instructor.
I would like to say "Thank You" to everyone at PMI - from the campus director to my instructors. If it were not for them, I would not be where I am today - enjoying my new career as a Dental Assistant.
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After my husband required a couple of serious heart surgeries and suffered severe heart damage, I took on the role of providing for us and our three children. For 10 years I worked 10-12 hours a day, 6-7 days a week as a waitress. I missed out on so much family time and events in my children's lives. I always wanted to go back to school, but never felt like I had the time. Then COVID hit ... and I finally had time. I chose Pima Medical Institute's Medical Assistant program because everyone I talked with made me feel like I was family.
All of my classes were taught virtually, which was challenging for me. But my instructors were encouraging, quick to respond to questions and went the extra mile for us. There was a time I almost dropped out when it became financially very rough for us, but Pima Medical provided a work study position, which I loved and it helped us stay afloat. When it came time for in-person labs and hands-on experience, everything made sense.
My externship provided great experience. I was recently hired at Presbyterian Healthcare Services and I can't wait to start my new career as an MA. I will finally be able to provide for my family, cover medical expenses, and most importantly, have time for my family. This is going to be such a blessing for us!
I am so grateful to Pima Medical for helping me achieve my dream. Don't wait and don't be afraid ... chase after your dream!
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Since starting my education at Pima Medical Institute, my career has grown from dental assistant, to office manager, to benefits coordinator, and now to my new job as a director of operations.
After battling a severe eating disorder for over ten years of my life, I knew I needed a career I would enjoy. While on the road to recovery, I searched online and found Pima Medical Institute's Dental Assistant program and enrolled.
I had no family support and really struggled, but I completed the program and afterwards moved to Hawaii where I worked as a dental assistant for several years. After realizing I wanted more, I enrolled in Pima Medical's online Health Care Administration associate degree program. When I completed that program, an instructor encouraged me to keep going, so I moved back to Albuquerque and completed the Bachelor of Science in Health Care Administration program. Recently after finishing my professional portfolio, I was offered an amazing brand new job with a great salary, benefits and lots of paid vacation.
My Pima Medical instructors valued me and helped me see a different perspective. I used to have a huge chip on my shoulder and now I just want to motivate people and keep my office a happy place. Every program and every course I've taken pertained to my career and made me a better healthcare professional. I've decided I want more, so I am currently enrolled in Pima Medical's Master of Science in Organizational Leadership. I'm not finished yet!
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Back in 2016, I was doing odd jobs and struggling to figure out what I wanted to do with my life. Motivated by the advice of family members who had careers in the healthcare field, I chose to pursue a Nursing Assistant (NA) program. However, relocating from New York to Arizona necessitated repeating the program to obtain the necessary certification. It was during this time that I discovered Pima Medical Institute's NA program, which proved to be an ideal fit due to their accommodating evening classes.
I had a really great experience at Pima Medical. I went in with an open mind, knowing the nursing field changes daily and there is always more to learn. Upon completion, I was offered a position as a Certified Nursing Assistant (CAN) at Springdale Village Health Care Mesa and after only 6 months, I moved up to Director of Case Management. In this capacity, I serve as a crucial liaison between the facility, the insurance company and the patients, ensuring that proper payments align with the required level of care. Additionally, I lead our educational program. Within a very short time after becoming the Director of Case Management, I reached out to Pima Medical and established a contract for their students and currently we have 8 of their externship students learning at our facility.
Pima Medical provided me a solid foundation in the healthcare field, steering me towards a fulfilling career rather than just a job. I am paid well, have everything I need and I love my job! I enjoy making sure patients are taken care of, especially those without family. I advocate and always tell them, "I get paid to stress, you get paid to heal."
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Growing up I'd always had my heart set on healthcare and my dream was to become a nurse. Despite being a good student initially, family issues led me to drop out of high school. I eventually got my GED and completed a nursing assistant program through Job Corps. Life threw more challenges my way, including a young marriage, poor partner choice and raising five children as a single mother.
After seeing advertisements for Pima Medical Institute, I was drawn to enroll in the Medical Assistant (MA) evening program. Balancing work, school and motherhood was tough, but I persevered for nine months. I began my new career in urgent care and later pediatrics, where I've been ever since. After a few years, Pima Medical reached out encouraging me to pursue an online Health Care Administration (HCA) associate degree. This degree opened more career doors for me. Today, I am a Lead Medical Assistant at Phoenix Children's Hospital, working with the Homeless Youth Outreach Department. I wear many hats, including clinical lead, Spanish interpreter and vaccine coordinator. Recently, I enrolled in an accelerated nursing bachelor's program at Grand Canyon University, transferring many Pima Medical credits and moving closer to my dream of becoming a nurse.
Pima Medial provided the foundation for my success. And even today, I always accept their student externs. The difference in skill between their students and others is noticeable. Returning to school as a single mom with five kids was challenging, but it was worth it. Many feel stuck in minimum wage jobs, but education can change that. Though it's tough initially, the long-term benefits include better job opportunities and more time with family. My journey was hard, but Pima Medical Institute was the key to my success. With determination and effort, you can achieve your dreams too.
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Dentistry was always in my plan, but life took a turn when I became a young mom while attending NMSU (New Mexico State University). Returning home, I started working for a family friend's dental practice, fell in love with the field, and decided to officially pursue a career in Dental Assisting (DA). I was looking for a fast-paced program and Pima Medical Institute was the perfect fit. My experience there was fantastic-I applied what I learned on the job and made lifelong friends.
After working as a dental assistant for a year, I decided to further my career and enrolled in the Dental Hygiene (DH) program at Pima Medical. The program was challenging, but the instructors were incredible. I was taught by some of the icons of dental hygiene and I thrived in the rigorous environment. Upon graduation, I quickly secured a job as a dental hygienist, working five days a week to maximize my education. Over time, I got married, had another son, and excelled in my career, and began working in a corporate dental setting. In 2021, I returned to Pima Medical as an instructor in the hygiene clinic, a full-circle moment. To say I loved it would be an understatement. Not only did I find my passion for teaching, I got to continue learning alongside my students.
Currently, I'm preparing to open New Mexico's first dental hygiene studio to meet the needs of preventative care. I hope to employ several dental hygienists and we plan to collaborate with local dentists. I'm also starting a dental hygiene consulting business. I am excited about this business venture and genuinely credit my success to the education I received at Pima Medical. I am incredibly grateful to my instructors for shaping me into the professional I am today.
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I was looking for a change from my previous jobs in food service and explored various community colleges in Seattle. After considering culinary arts, I decided to pursue a healthcare career where I knew jobs were more in demand. I chose Pima Medical Institute because the stories from previous graduates resonated with me. They were just like me, seeking change and career advancement. Despite having no prior knowledge or experience in pharmacy, I chose the Pharmacy Technician program to challenge myself.
My experience at Pima Medical was fun and engaging. The courses, from Career Prep to the Pharmacy Technician classes, were well planned. I learned everything I needed to succeed. The biggest challenge was balancing homework and projects with a full-time job, but it was worth it. The support from the staff at Pima's Renton campus was invaluable. The admissions and financial aid advisors helped me with my FAFSA, easing my financial worries. My Career Prep instructor made learning exciting and engaging. The staff provided support and organized stress-relieving activities like the Halloween costume contest. My instructor imparted all the pharmacy knowledge I needed and now apply daily in my work.
Since graduating from Pima Medical in 2018, I worked at ReadyMeds for nearly four years and I've spent the last several years working as a Specialty Pharmacy Technician at Kaiser Permanente of Washington. I highly recommend Pima Medical Institute for the support and programs they offer to help you achieve your goals and succeed in your career. Now I'm one of those graduates sharing my story to inspire others!
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When I got braces in high school, I was fascinated by how something so simple could transform a person's smile-and their confidence. That experience sparked my interest in the dental field, and after researching options, I found Pima Medical Institute's Dental Assistant (DA) program. I enrolled right after high school and jumped into the program.
My instructors were incredible! I never considered myself a standout student, but the hands-on learning style was perfect for me. I learned so much, and when it came time for my externship, it felt like a breeze because I was so prepared. They even offered me a job as soon as I finished, and I worked there happily until I moved out of state.
Since graduating in 2011, I've worked in every part of a dental office-from assisting to managing the front desk to being an office manager. Today, I'm a mom of two fast-growing kids, and I want more flexibility to be with them, so I'm going back to school for billing and coding. This will allow me to continue working in the dental field from home.
I love the dental field because I get to make a difference-helping patients find relief from pain or transforming their smiles - and I'm excited about the next chapter in my dental career. Pima Medical is an amazing place with caring instructors and I would choose it all over again. It's changed my life.
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Nineteen years ago, I took my first step toward a life-changing career by enrolling in the Medical Assistant (MA) program at Pima Medical Institute. I knew I wanted to work in healthcare, but I didn't realize how transformative this journey would be. During my time as an MA student, I became fascinated with Respiratory Therapy (RT), so I enrolled in Pima Medical's RT program. My instructors believed in me and pushed me beyond my limits. The administrative team was equally supportive, showing me that my education mattered to them as much as it did to me.
While still an RT student, I secured my first job at North Vista Hospital. After graduating, I joined University Medical Center (UMC) in Las Vegas. Both hospitals hired me after completing my clinical rotations. I worked my way up and built my career at UMC, eventually earning a management role. While there I continued my education, completing a Bachelor of Science in Respiratory Therapy (BSRT) online program from Pima Medical and later a master's degree in Business.
After retiring, I returned to Pima Medical to give back. In April 2024, I became the Clinical Director of Education for the RT program and by October 2024, I became the RT Program Director. I am forever grateful to Pima Medical Institute for believing in me. This journey wouldn't have been possible without the incredible instructors and staff who stood by me every step of the way.
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