Growing up, I always wanted to become a police officer, so when I turned 18, I signed up for an EMT (Emergency Medical Technician) course. My plan was to get experience and improve my resume so that I could get into the police department, but I fell in love with emergency medicine during that course. I realized there was nothing more I wanted to do with my life than become a paramedic firefighter.
Upon the recommendation of a friend who had gone through Pima Medical Institute's Paramedic program, I enrolled in the program. On the first day, I remember feeling overwhelmed by the amount of work that would be required, but my instructors were fantastic, and they helped us all along the way. It's a challenging and stressful program, but it is also a lot of fun and worth it! My classmates and I became great friends, and our class almost felt like one big, dysfunctional, happy family.
I was nervous at the beginning but learned so much and had great experiences during my clinical and field experiences. The whole EMS community is very small and supportive, and it's a great profession to be in. PMI has a really good reputation in the community and has does a great job preparing students like me for the paramedic field.
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My journey into health care began with the encouragement of my aunt, Marie Defede, who worked in admissions at Pima Medical Institute's Chula Vista campus. Inspired by her support, I enrolled in the Medical Assistant program in 2002 and graduated in 2003, a decision that forever changed my life.
Shortly after, I started working at Scripps Anderson's Clinic in La Jolla as a medical assistant in the Sports Orthopedic Department. I had the unique opportunity to support the San Diego Padres Baseball Team. That fast-paced environment taught me the importance of clinical accuracy, teamwork and compassionate patient care.
Wanting to give back, I returned to Pima Medical as an instructor, teaching Medical Assistant front and back office skills, Medical Administrative courses and Career Preparation. Helping students grow was deeply fulfilling, and in 2010, I was honored as Pima Medical's Peak Performer for my dedication to education and mentorship.
My career expanded beyond clinical work when I transitioned into the biopharmaceutical sector. I worked with Johnson & Johnson and Pfizer, focusing on clinical operations, system optimization and compliance in regulated environments. Alongside my career, I advanced my education. I earned an Associate Degree in Health Care Administration in 2010, a B.S. in Health Care Administration in 2013 and then a M.S. in Health Administration. I am currently completing a Doctorate in Organizational Leadership, with a focus on inclusive leadership and healthcare transformation.
Today, I serve as a Clinical Business Systems Analyst, leading projects in organizational development, system implementation and process improvement. Beyond my career, I am a passionate advocate for LGBTQ+ communities, patient rights and underserved populations.
Pima Medical was where it all began. It provided the foundation, support and mentorship I needed to pursue a fulfilling career in healthcare and leadership. I will always be proud to say my journey started at PMI.
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I always knew I wanted to be in the medical field. Since my brother had attended PMI's Radiography program and experienced success, I decided to check it out. A week later, I found myself starting the Respiratory Therapy Program. My experience at Pima was great; I loved my instructors and, upon graduation, I felt well prepared to start my career.
One of my clinical rotations was at Banner Good Samaritan. Because of its size, there were many opportunities to learn, and I loved it. When I graduated, they hired me! In the last seven years, I've had the opportunity to gather experience in trauma, ED and ICU.
A number of years ago, I began working part-time with students. Because I'm a hands-on learner myself, I thoroughly enjoyed demonstrations with students one-on-one, particularly in a hospital setting. Several years ago, I opted to complete the circle by coming back to teach full-time at PMI. It has been a great joy and an incredible experience to share what I've learned - topped off by the huge reward of witnessing my students' professional success.
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When I came to Pima Medical Institute, I was a single mom with a teenage daughter. I had attended college in the past but was left with a useless degree working a job that wasn't paying the bills. I like helping people but don't really like to touch them, so the Pharmacy Technician program was a perfect fit for me.
Since graduating in 2014, I've held various roles within the pharmacy community; from retail, to long-term care, to home infusion where I am currently working. I am part of an amazing team at Providence Infusion and Pharmacy where I get to help patients that are receiving home IV treatments. I've also recently expanded my knowledge and have moved into a billing role.
In the seven and a half years since I've graduated from Pima Medical, I've doubled my income and have been able to provide my daughter with a life we would never have had before. We take multiple vacations a year, we have our own home, and we both drive great vehicles and she is working on becoming a pilot. We have a life we never could've dreamed possible, and I was able to build amazing friendships in the process.
Pima Medical was most definitely the right choice for me. Most recently, I've been looking into continuing my education and going for a bachelor's in Health Care Administration. I can't thank Pima Medical enough for what they've done for me and my family. I wake up every morning excited to come to work and help people. I love what I do!
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I was a stay at home mom for 18 years. When my oldest child headed to college I felt like I had lost my identity and purpose, but I just wasn't sure what I wanted to do. I knew I didn't want to be behind a desk and I enjoyed being on my feet and using my hands. So when I saw the commercial for the Dental Assisting Program and Pima Medical Institute, I decided it might be a fit for me.
It was somewhat intimidating going back to school when I was the oldest student in the class and it was certainly challenging having homework again while balancing family and home life. But, my instructor was helpful and cheered me on.
I felt very prepared, although extremely nervous, for my hands on externship experience. But I learned so much and it helped me understand that I really wanted to work in a specialty area of dentistry. I was initially hired at a general practice but soon found the place I really belonged; a periodontist office. I absolutely love it! I enjoy meeting and getting to know my patients. I have great coworkers and wonderful doctors who continue to teach me about their specialty. I love it all and am so happy!
Pima Medical has been so good in helping me go from "what's my purpose?" to "this is where I should be!" Finding that out and being happy where I am has been everything. It has done so much for me! Plus, my kids are really proud of me.
I love the patients!
It's different every day!
It's a lot of fun.
I love it! I'm so glad I did this!
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1. Which program did you complete and what made you decide to continue your education online?
At first, I really didn't think that I needed to complete any more schooling. I was 100 percent satisfied with my education and my career as a Medical Assistant instructor. Then my Faculty Coordinator spoke with me about becoming the Career Prep instructor, which would require me continuing my education and earning an associate degree in Health Care Administration.
2. What was it like to manage a full-time position and your course load?
I was really hesitant at first. I worked full time, I was a full-time mom and spouse as well. I wasn't sure I would have enough time in the day to get everything done. Once I started, I fell into a pretty good rhythm of work, dinner, getting the kids to bed, study and then bed (which sometimes would be pretty late, but since I suffer from insomnia, I didn't seem to mind too much). On the weekends, I would try and get as much of my school work done so I wouldn't have too much to do during the work week. Thank goodness it was summertime and I could send the kids outside to play. Of course there were some sleepless nights and some subjects were harder than others, but I knew it would be worth it in the end.
3. Would you encourage others to continue their education and would you recommend this program?
It's kind of crazy that I am where I am in life compared to where I thought I'd be by now. I HATED school in high school and I was never a fan of learning. When I told my parents that I wanted to go to Pima Medical (17 years ago) to be a Medical Assistant, my dad actually laughed at me. He knew that I hated school and was shocked that I wanted to go back to school. Well, I made it my goal to graduate from Pima Medical with a 4.0, perfect attendance and the Director's Award, and I did it. My parents were even more shocked when I told them that I wanted to come back to Pima Medical to teach in their Medical Assisting program. Never in a million years did my parents or did I think that I would complete the online Health Care Administration associate degree program with a 4.0 as well. My family was and is extremely proud of me. I am extremely proud of myself too!
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While facing setbacks in my undergraduate BSPS (Bachelors in Science of Pharmaceutical Science) program due to grade issues, I decided to step away. My advisor from the University of Arizona (UA) suggested I apply to Pima Medical Institute's Pharmacy Technician program. From the moment I stepped into the program, I knew I was in the right place. I had wonderful instructors to help guide me on the path of reaching my goal. I enjoyed meeting new and different people, each with their own unique story. Probably the biggest obstacle I faced was the poor performance that was lingering from my time at UA and wanting to show that I wasn't the reason for not doing well there. I'm proud to say I cleared that hurdle and finished my program with a 4.0 GPA.
One of the most invaluable aspects of Pima Medical was the accessibility of instructors for one-on-one guidance and always knowing I could easily ask questions and get help. This bolstered my confidence during my externship, enabling me to be comfortable with my colleagues and have the confidence to ask questions. I was thrilled to receive a job offer from Banner University Medical Center Tucson. My time there as an extern showcased my capabilities, earning me a position as a Certified Pharmacy Technician.
I owe immense gratitude to my instructors Shaun, Sara and Grace for their unwavering support and dedication to my success. Pima Medical Institute is able to offer opportunities to those that believe they don't deserve it, when in reality they do!
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Pima Medical Institute has been a cornerstone in my career, providing a foundation that has endured through different stages of my life. Now, I'm excited to return to school and build on that strong base.
No one in my family is in the dental field, but I've always had a passion for becoming a dental hygienist. After high school, I spent five years working in Alaska's fishing industry. Upon returning to Seattle, I inquired about the Dental Hygiene program at Pima Medical Institute and ultimately enrolled in the Dental Assistant program. Balancing full-time work during the day with evening classes at Pima Medical was challenging but rewarding. My teacher was great, and I formed lasting friendships-I'm still close with one of my classmates more than 20 years later.
My first job was with a doctor in West Seattle, where I worked for two years before needing to go on bed rest due to pregnancy. I took a 15-year break to focus on being a mom. Remarkably, I was able to jump right back into my career as a Dental Assistant when I was ready. After moving to Phoenix, I started working as a temp and then secured my current position at Anthem Sonoran Valley Implants and Dental Center. It felt like riding a bike-everything came back to me. I love educating patients and helping them take care of their teeth. Currently, I'm in the process of applying to a Dental Hygiene program in my area. I want to further my education in the dental field and one day I hope to be able to clean teeth for free to help people who can't afford dental care.
Pima Medical Institute has been supportive throughout my journey, from enrolling and securing financing to ongoing assistance whenever I need it. I'm incredibly grateful for the education and opportunities Pima Medical has provided me.
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I had an amazing experience in the Medical Assistant (MA) program at Pima Medical Institute. I had the best instructors and, as we spent time studying together, my classmates became amazing friends. I had always known I wanted to be in a profession where I could help people and I wanted to work with children. My older sister had completed the Veterinary Technician (VT) program at Pima Medical, so I knew it was a school I could trust and enrolled in the MA program.
I appreciated all the knowledge and information they gave us about working in the real world. The hands-on experience helped us feel prepared for our new career. Since graduating in 2018 I have worked for three clinics or organizations as an MA and have gained experience in family practice, OB/GYN and specialty clinics and have learned so much!
I love my job! Every day is different and I am constantly learning new things. I am so very grateful for my instructors at Pima Medical for helping me to be able to achieve my dream job. I love what I do and I am so grateful I took the leap to enroll in the Medical Assistant (MA) program.
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had just graduated from high school and was searching for a career that would allow me to help others while staying active. When I discovered Pima Medical Institute's Physical Therapist Assistant (PTA) program, I knew it was the perfect fit. The opportunity to complete the program in just 18 months and start my dream job immediately was exactly what I was looking for.
My experience at Pima Medical was amazing. The class schedule allowed me to balance my studies with a part-time job, which was important for supporting myself. The coursework was challenging, but my instructors were incredibly supportive and always took the time to help me understand difficult concepts. I especially appreciated how they related the material to real-world, clinical situations, making everything we learned feel more relevant and practical. The hands-on experience in our lab and during clinical rotations was invaluable. It solidified my skills and prepared me for the workforce. Right after graduation I was hired at Athletico, where I've been working ever since. I'm currently pursuing a certification in pelvic floor therapy, a field I'm very passionate about. I am looking forward to raising awareness about its importance for overall well-being.
I'm so grateful to my instructors at Pima Medical. The education I received there truly shaped me into the clinician I am today. I highly recommend Pima Medical to anyone looking to pursue a career in healthcare - it's an amazing school.
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Nineteen years ago, I took my first step toward a life-changing career by enrolling in the Medical Assistant (MA) program at Pima Medical Institute. I knew I wanted to work in healthcare, but I didn't realize how transformative this journey would be. During my time as an MA student, I became fascinated with Respiratory Therapy (RT), so I enrolled in Pima Medical's RT program. My instructors believed in me and pushed me beyond my limits. The administrative team was equally supportive, showing me that my education mattered to them as much as it did to me.
While still an RT student, I secured my first job at North Vista Hospital. After graduating, I joined University Medical Center (UMC) in Las Vegas. Both hospitals hired me after completing my clinical rotations. I worked my way up and built my career at UMC, eventually earning a management role. While there I continued my education, completing a Bachelor of Science in Respiratory Therapy (BSRT) online program from Pima Medical and later a master's degree in Business.
After retiring, I returned to Pima Medical to give back. In April 2024, I became the Clinical Director of Education for the RT program and by October 2024, I became the RT Program Director. I am forever grateful to Pima Medical Institute for believing in me. This journey wouldn't have been possible without the incredible instructors and staff who stood by me every step of the way.
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I was born and raised in Bisbee, Arizona, and I'm proud to be a first-generation college student. My interest in radiology began in fourth grade after a broken wrist landed me in the ER. I was fascinated by the X-ray process, and that moment never left me.
After high school, I shadowed in the radiology department at a local hospital where my mother worked and decided to apply at Pima Medial Institute. I didn't get in the first time, but I gained more experience, took classes and eventually reapplied after COVID. I was accepted! And that changed everything.
The program was tough, especially being far from home and dealing with personal loss. But I was never alone. Kristen Miller, Jolene Pobrislo and Jeff Botkin supported me every step of the way. They believed in me, and I always knew I could reach out for help.
Today, I work as a radiologic technologist performing X-rays and bone density scans. I hope to add Computed Tomography (CT) to my credentials and grow into a hospital role. Pima Medical gave me the knowledge, confidence and care to make my dreams possible. And now, I get to show my grandparents every day that their sacrifices were worth it.
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