At the age of 16 I became pregnant and had to drop out of high school. Later, I attended a program for teen moms and graduated as their valedictorian. But, my attempts to attend college were futile and I soon had another child and began working at a call center. My desire to be a medical professional never left me, and on my way home from work, I started driving past Pima Medical where I would sit in the parking lot watching students come and go. I just couldn't get up the nerve to go inside. As a result of my emotionally unstable relationship, I did not feel worthy or capable of anything. One day, a student walking near my car dropped all his books and papers. I jumped out of the car to help him and he looked me in the eye and said, "You've been sitting out here every day for a month - what are you waiting for?" God speaks in mysterious ways. I went inside and signed up for the Medical Assistant program.
It was difficult working, going to school and caring for my children. I knew I had to leave Albuquerque because of my unstable relationship, so Pima Medical arranged an externship for me in Phoenix. My instructors and classmates not only helped me pack, they raised money to help fund the move for me and my kids.
I was offered a position during my externship. I became the lead assistant quickly and then their office manager. After a few years, I moved to Scottsdale Physicians Group where I am a director over 38 other MA's. I am continuing my education in Pima Medical's online Health Care Administration program with plans to complete my bachelor's degree. I am still breaking the cycle. Pima Medical transformed my life both personally and professionally!
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My journey into health care began with the encouragement of my aunt, Marie Defede, who worked in admissions at Pima Medical Institute's Chula Vista campus. Inspired by her support, I enrolled in the Medical Assistant program in 2002 and graduated in 2003, a decision that forever changed my life.
Shortly after, I started working at Scripps Anderson's Clinic in La Jolla as a medical assistant in the Sports Orthopedic Department. I had the unique opportunity to support the San Diego Padres Baseball Team. That fast-paced environment taught me the importance of clinical accuracy, teamwork and compassionate patient care.
Wanting to give back, I returned to Pima Medical as an instructor, teaching Medical Assistant front and back office skills, Medical Administrative courses and Career Preparation. Helping students grow was deeply fulfilling, and in 2010, I was honored as Pima Medical's Peak Performer for my dedication to education and mentorship.
My career expanded beyond clinical work when I transitioned into the biopharmaceutical sector. I worked with Johnson & Johnson and Pfizer, focusing on clinical operations, system optimization and compliance in regulated environments. Alongside my career, I advanced my education. I earned an Associate Degree in Health Care Administration in 2010, a B.S. in Health Care Administration in 2013 and then a M.S. in Health Administration. I am currently completing a Doctorate in Organizational Leadership, with a focus on inclusive leadership and healthcare transformation.
Today, I serve as a Clinical Business Systems Analyst, leading projects in organizational development, system implementation and process improvement. Beyond my career, I am a passionate advocate for LGBTQ+ communities, patient rights and underserved populations.
Pima Medical was where it all began. It provided the foundation, support and mentorship I needed to pursue a fulfilling career in healthcare and leadership. I will always be proud to say my journey started at PMI.
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I chose PMI because of the quality of instructors and because the local community college would take three times as long and I want to reach my goals as quickly as possible. I found my instructors really cared about the progress of the students and our ability to care for patients. I felt my experience was enhanced because I was active in student groups, including two years as president of the NSNA. This helped me develop my leadership skills and exposed me to other professionals locally and nationally. PMI did an excellent job of preparing me for my profession. We had a lot of lab and clinical hours which was invaluable real world experience that translated directly to my future career.
I found my first job with ABQ Health Partners by networking with other medical professionals in the community. My comfort in speaking with health care professionals, because of my medical knowledge, experiences and training from PMI, was vital in obtaining a job. Since then I have moved from being the Lead RN at one clinic to RN supervisor overseeing three different clinics at ABQ Health Partners. I have continued my education and in just a few months I'll have my master's of nursing and will begin working as a Family Nurse Practitioner. My long term goal is to open my own clinic.
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I worked as a Veterinary Assistant for several years in Montana. At that time, there were no laws that required professional certification in my field. In addition, there were no AVMA accredited schools in Montana, which would enable me to further my education and move forward in my field.
In order to make ends meet I was working three different jobs. Then, I heard PMI was starting a Veterinary Technician program in Dillon. I applied immediately and began my studies as a student in the second class to ever attend the brand new campus. The consistency of the program schedule allowed for me to continue working at two of my jobs and eventually, I was hired at my first clinical site.
Six months after graduation, I accepted an invitation to work at PMI as a lab assistant; then one thing led to another, and I was offered a full-time teaching position in the Veterinary Assistant program. My instructors, Dr. Jan Winderl, Trisha Stone, CVT, and the "do it all lady", Melissa Gordon, have built a strong, positive, tight-knit community which made my decision to teach an easy one.
I am excited to see where I will go with PMI. I learned from the best and I can't wait to become an awesome instructor!
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Attending Pima Medical Institute has really opened doors for me. I worked as a rehabilitation technician at a nursing home in my hometown of Taos, NM for several years. When they offered to help pay for my tuition to become a Physical Therapist Assistant, I jumped at the chance and enrolled in Pima MedicaI's program.
The program was very challenging academically and I had my own personal set of challenges as well. When I started my wife was pregnant and we had a one year old. Monday through Friday my daily commute from home to Pima Medical took five hours and I continued working on weekends. I faced challenges of snow storms and my car breaking down and there were times I had to spend the night at classmate's homes. My instructors were always willing to help and did a great job preparing us for our new careers. When it came time for clinicals, they arranged sites in my hometown where I was exposed to every setting from hospitals to home health. I am appreciative of the extra effort on the part of Pima Medical to make this happen.
I continue to work at Taos Living Center as a PTA treating patients and taking on more responsibility. Recently, I was offered a director's position at another facility, but I enjoy my job and my wife and I decided the timing wasn't right for us. I know there will be many more opportunities for me down the road as a result of my education at Pima Medical. I am so appreciative to the people at PMI and my family and friends who supported me. If you put your mind to something you really want, you can make it happen!
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I am currently working as a Medical Assistant in the area of vascular surgery at the New Mexico Heart Institute and I love my job!
It wasn't very long ago that I was working a night shift security position where I was bored, felt like I wasn't getting anywhere and longed for a career. One night I started researching online looking for something in the medical field and Pima Medical Institute popped up. I simply completed a brief form and they called the next day. Before I knew it, I was enrolled in the Medical Assistant Program. I was glad I didn't have a chance to second guess my decision.
Going back to school was challenging for me. I was still working security full time at night, going to school during the day and trying to find time to spend with my two-year-old daughter. That being said, Pima Medical provides everything you need to get started, including your uniform and backpack. I heard the passion in the voice of my first instructor when she spoke and it wasn't long before I fell in love with the medical field. I felt like there was no question whether we were going to succeed. Everyone at Pima Medical was so helpful.
When it came time for my externship, Pima Medical's career services department worked hard to place me at a site that fit my schedule and enabled me to continue working my security job. Being placed with a plastic surgeon was not my first choice, but I had an amazing experience and the doctor ended up recommending me for my current position at New Mexico Heart Institute. I'm so grateful for my new career!
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I didn't consider becoming a nurse until I met my husband, who has been a nurse for over 25 years. When he encouraged me to go back to school, I resisted telling him, "I'm 52 years old and I don't have time to do all those prerequisites." To ease me into the healthcare world, he suggested I become a CNA (certified nursing assistant) to get some experience. After researching, he found Pima Medical Institute's 20-month Nursing program where there was no waiting list and no prerequisites. The idea of a shorter, more accessible path was very appealing, so I enrolled.
Starting the program in my 50's, I worried about fitting in with younger students. But, on my first day I got in the elevator with another new student who turned to me and said, "I want to sit next to you." We ended up becoming best friends. Also, I realized that my life experiences, while different from my younger classmates (who affectionately called me "mom"), were valuable. I felt very prepared going into clinicals and my age and maturity were assets. I was offered a position at my clinical site at Banner Heart ICU as a new graduate, a rare opportunity. I continued fine-tuning my skills in different healthcare settings and now work in the ICU at a long-term acute care center. I love my job and feel like I have found my niche.
My journey inspired my son, who recently graduated from Pima Medical's Nursing program and is working in the Neuro ICU at Banner Desert. I have become a clinical instructor for Pima Medical taking small groups of students to Banner University, where they get hands-on experience with tracheal suctioning and ventilator settings. It's a wonderful experience for them and I've found I love teaching!
My Pima Medical journey has been incredible. It's never too late to pursue a career. If I can do it, anyone can!
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After earning a bachelor's degree in cultural anthropology, I struggled to find a job and ended up in finance. When COVID hit, my new job offer was rescinded and I was forced to take a job at a grocery store bakery, far from my career goals. I kept hearing advertisements for Pima Medical Institute which piqued my interest in the medical field. This led me to enroll in their three-month Phlebotomy program, allowing me to work and study simultaneously with minimal school commitment. It was a way to dip-my-toe into the water of the medical field.
The Phlebotomy program was a turning point in my life. Small classes, hands-on experience, and an excellent instructor, Miss Denise, made a significant impact. I soon secured a position at Chandler Regional Hospital, where I interacted with various departments and realized my passion for patient care. Nursing stood out as the most versatile and impactful role, prompting me to pursue a nursing degree at the institute I trusted and I enrolled at Pima Medical's Mesa Campus. The Nursing program was challenging and intense, pushing me to grow and become accountable for patient care. Through diverse clinical experiences, I gravitated towards ER and ICU settings. I've recently accepted a position at OBS Banner Dessert, aiming to transfer to the ICU and eventually join the trauma team.
I am immensely grateful for my education at Pima Medical. The Phlebotomy program provided a crucial foundation, giving me the framework I needed for a career in the medical field. I invited Miss Denise to my nursing pinning ceremony and my dad told her COVID had been difficult for me and she had saved my life. He was right, Pima Medical Institute truly changed my life.
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In 2005, while browsing technical programs online, Pima Medical Institute's Veterinary Assistant (VA) Program caught my eye. I filled out a request for more information and, to my surprise, Niki Riggleman, a recently retired yet highly esteemed instructor, called me immediately. Despite never having had an interest in veterinary medicine before, that call changed my life. I can't imagine being in any other field today and I'm so grateful Niki called me!
I completed the VA Program and returned to complete the Veterinary Technician (VT) Program in 2007. It was a privilege to be part of the very first VT class at the Seattle Campus. One aspect of Pima Medical I truly appreciated was its accessibility; the ability to attend night classes and work during the day allowed me to maintain a steady income while pursuing my education. The hands-on classroom experience, combined with working in the field, was crucial to my professional growth.
My journey with VCA Animal Hospitals began with my first externship, where I was hired even before completing it. Almost 20 years later, I'm still with VCA and grateful to have found my place there. I worked as a VA, a VT and then quickly moved up to Technician Supervisor and a regional training role. In 2020, I became the Regional Technician Director for the Northwest & Hawaii Group, supporting veterinary teams across five states. Additionally, as the current President of the Washington State Association of Veterinary Technicians (WSAVT) and a former District Chair for the National Association of Veterinary Technicians in America (NAVTA), I am dedicated to improving the careers of Veterinary Technicians and Assistants. Ensuring their optimal utilization and safety is crucial to our profession, helping us continue to serve our patients effectively.
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Back in 2005, I was working in Public Relations at National Jewish Health, the nation's #1 respiratory hospital, when I first discovered the field of Respiratory Therapy (RT). Fascinated by the work, I asked the Director of Respiratory who offered the best RT program. Without hesitation, he said, "Pima Medical Institute." My decision was made.
My time in the Respiratory Therapy program at Pima Medical was incredible. The hands-on training during clinical rotations left me feeling fully prepared to enter the field. In fact, I had two job offers before I even graduated. Pima Medical's commitment to student success is unmatched-they're truly invested in 100% job placement, and it shows. Over the years, I've precepted students from many schools, and Pima Medical graduates consistently stand out as being the most prepared.
Today, I work at Craig Hospital near Denver, Colorado, a leading acute rehabilitation center specializing in traumatic brain and spinal cord injuries. I've built a new division within the department and now serve as the Respiratory Patient Education & Discharge Coordinator. My role involves training patients and their families to manage ventilators and tracheostomies at home, coordinating equipment and supplies, and often flying with patients across the country to ensure a smooth transition home.
In 2012, I was honored as Colorado Respiratory Therapist of the Year and in 2025, I received the National PHIL Award for Patient Advocacy.
I owe much of my success to Pima Medical Institute's exceptional program. To this day, I recommend it to anyone interested in Respiratory Care-it truly is the best!
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I spent nearly seven years working as a Medical Assistant (MA) before I finally decided to continue my education and complete the Radiography program at Pima Medical Institute. One of the biggest obstacles I faced was my commute - I live in Colorado Springs, so this was a 74-mile drive each way to attend class at the Denver Campus. That meant spending at least two and a half hours a day just on the road, in addition to my coursework, clinicals and job at UCHealth.
The instructors at Pima Medical were incredible. They were more than just educators-they were mentors who believed in me, even when I doubted myself. The program was challenging, but it was also incredibly rewarding. I loved every moment of it, and I genuinely believe that the hands-on, real-world experience I gained during my time there has set me up for success in my new career.
One of the most exciting parts of this journey was being hired to work for both UCHealth and Penrad Imaging before even completing my program. I was offered a full-time position at Penrad Imaging and later, I was hired as a PRN at UCHealth. It was a huge confidence boost, knowing that I was already making an impact in the field even before passing my ARRT registry exam.
Now, I'm officially a Radiologic Technologist, and I couldn't be more excited to start this new chapter of my career. Every challenge, every late night, every moment of doubt was worth it. Thank you Pima Medical!
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I had been working at a grocery store for 12 years when I decided it was time for a change. I hadn't been in school in a very long time and wasn't quite ready to commit to a four-year university. When I found Pima Medical Institute, it felt like the right fit for me in my stage of life. I chose the nine-month Medical Assistant (MA) program because I viewed it as a great stepping stone into a career in the medical field.
I really enjoyed my time at Pima Medical. It was exciting to be in a learning environment surrounded by students who were all motivated to succeed. My biggest challenge was balancing full-time work with evening classes while still finding time to study. It wasn't easy, but I did it! The thing I appreciated most about Pima Medical was the genuine commitment to student success. There was always help available whenever I had questions or needed support. Because of that, I walked out of the program feeling prepared and confident in my new profession.
Upon graduation, I quickly found a job and began working as a Medical Assistant with Providence in family practice, where I stayed for six years. Currently, I work for Optum Primary Care, continuing my career in family medicine. While at Providence, I had the opportunity to be a preceptor in the apprentice program, and I hope to take on that role again at Optum in the future. Educating and mentoring others is a passion of mine, and I look forward to continuing to make a difference in the field of healthcare.
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