Theresa Romero-Diaz CDA Albuquerque Campus 2014
During my childhood, one of my favorite places to go was the dental office. The memories stayed with me. In 1989 I saw a classified ad for PMI, which led me to the admissions office and a career as a Dental Assistant. As a student, I had many challenges; I had to take my son to the day care, I didn't have a car and I relied on public transportation to get to school. I was pregnant during school and when my daughter came early, I had to go on a leave of absence. When I returned to school, I was able to continue my honor roll status. My instructors motivated me, and I really enjoyed learning. After graduation, I worked for several years as a Dental Assistant and enjoyed every minute.
In 1993, I returned to PMI as an instructor and have been here ever since. It is easy for me to identify with many of my students, and I constantly get the opportunity to help others become successful. Some of my students have become Dental Hygienists and even Dentists, and I am extremely proud of them! In 2018 I was able to continue my education through PMI and obtain my associates in Health Care Administration from our Online Campus.
I give thanks to Pima Medical Institute and to God for giving me the opportunity to be a part of a wonderful organization.
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Starting over in a new career later in life was daunting, but my passion for healthcare pushed me forward. I initially enrolled at a local community college to complete prerequisites for a nursing program, only to face a two-year waitlist. Determined to find a quicker path into the medical field, I discovered Pima Medical Institute's Phlebotomy program. This program's accelerated timeline was perfect for my busy life as a stay-at-home mother. In less than three months I gained essential skills and secured a job in the medical field. That first step ignited my passion for healthcare, and after gaining experience as a phlebotomist and clinical lab assistant, I returned to Pima Medical for the 22-month Respiratory Therapy program.
My journey wasn't without challenges. The COVID-19 pandemic disrupted my class's clinical rotations, forcing us to transition to remote learning. Balancing studies, work, and family was overwhelming, but I learned to manage my time effectively and prioritize self-care. The instructors, many of whom were industry professionals, provided valuable insights and hands-on learning experiences that prepared me for real-world healthcare settings. As a result of my education, I secured a position at Banner Desert Medical Center, where I have been employed for the past eight years. During the pandemic, I practiced respiratory care under an emergency license, which provided me with critical experience in a high-pressure environment. Currently, I am working in Procurement and have recently been promoted to Test Management Training Coordinator. In this role, I oversee the training processes for new hires, externships, and existing staff members.
I am incredibly grateful to my instructors at Pima Medical for their dedication and support. The comprehensive curriculum and hands-on training prepared me for a fulfilling career.
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I had braces when I was younger and my dream was always to go into dentistry. But life took its turns; I started college and then put it on hold and worked. A couple years ago my father was diagnosed with stage 4 lung cancer so I quit my job and cared for him for the last 7 months of his life. He single handedly raised my brother and I. Losing him was the most difficult thing I've ever faced! My dad left a little money, and I decided it was time to follow my dream. I researched, found PMI, and signed up for their Dental Assistant program. I was one of the oldest students in my class. I knew I would have to give it my all. I felt like my dad was watching me, and I wanted to make him proud.
My instructor was the most wonderful person! She was understanding and fair. She went out of her way to help me, including coming to work early to tutor me. She encouraged me to get my NELDA certification. That was really tough, but I did it! I knew I needed a job so after researching clinics; I personally dropped off my resume at 18 different locations. I had 8 call backs and several places offered me a position. When my externship site found out I'd been offered jobs, they wanted me to stay and offered me a higher starting pay to accept their position.
I just love my job! It's a wonderful place to work and our team is like family. I'm so thankful for PMI. My instructor was not only smart and caring, she was my stronghold. My success is due to her. Thanks PMI! I love my new career!
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After spending years working every physical labor job available, I decided to get a job at a high school working with special needs kids. During my time there, I would observe the occupational therapist interacting with the kids. When I began asking her questions, my eyes were opened to a brand new field and I realized I wanted to go back to school to become an Occupational Therapy Assistant.
Coming to PMI each day and learning was a challenge, since I had never been a great student. But, my classmates all supported each other and the instructors were awesome! I had a family to support, so I worked three different part-time jobs while a student. I would work my first shift from 4:00-6:30 am, another from 7:00 am -12:00 pm, I'd head to class for the afternoon, and then work another respite job in the evenings. I put in 18-20 hour days while in the program but it was worth it.
My first job after graduation was in home health care for pediatrics so I would go to children's homes and do therapy sessions using a therapy dog. After about 6 months, I was contacted by one of my PMI clinical sites about a job opportunity. As a result, I am now working as a COTA at Banner Del Web Medical Center. Coming to Pima Medical Institute's Occupational Therapy Program is one of the best decisions I've ever made. It was the right place and the right field for me and I love my job!
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I did not have a high school diploma and I was looking for a way to get a career in a short amount of time. When I saw a commercial for Pima Medical Institute, I decided to look into it. I was offered a chance to earn my high school diploma and soon after I started the Medical Assistant program at PMI.
I had a great experience! The teachers made the classes easy to understand and they offered the help and guidance I needed. I had awesome classmates and made a few lifelong friends.
One of the things that sets PMI apart is the instructors care about your education but even more, they care about you. Honestly, it is difficult to fail at PMI because they are determined to help their students avoid failure. They want you to succeed! I felt fully prepared for my career because of all up to date information and hands-on training.
I found a dream job through the help one-to-one guidance and job placement assistance of the career services department at PMI. I am working for ASU Health Services at their downtown campus and I love it! I'm not stopping here and have plans to enroll in an RN program. I want to say THANK YOU to all my instructors who cared for me and guided me to this amazing career! I would recommend Pima Medical Institute to anyone!
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I wasn't really sure what I wanted to do with my life. I began working as a CNA, and through my experiences in the hospital, I became excited about a possible career in the medical field. I heard a commercial about Pima Medical Institute and decided the quickest way into a career was enrolling in their 9 month Medical Assistant program. That opened the door for me, but I loved learning and knew I wanted more.
My dad passed away in 2015 from a drowning incident and that experience pushed me toward the respiratory therapy field. Through that incident I was able to observe the amazing work that respiratory therapists do and I said to myself, "I want to be one of them". One year after completing the MA program, I started Pima Medical's Respiratory Therapy program and I loved every moment of it! The program was challenging, but our classes were small and I connected with my classmates. We developed an almost family-type relationship. I loved my instructors; they really wanted us to succeed.
After completing my clinical experience, I was hired at St Anthony North Medical Health Center in Westminster, CO. I love my job! Recently, I have been working in the COVID ICU. I help intubate, manage ventilators and endotracheal tubes and give breathing treatments to those struggling to breath. I feel like I have found my calling.
I love Pima Medical. They did so much for me. Down the road I hope to continue my education by getting my bachelor's degree and possibly even obtaining my master's degree in the respiratory field.
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Back in the 90's I was a teenage mom and was forced to drop out of high school and later get my GED. I wasn't doing much with my life until I had a traumatic family experience. My mom became suddenly ill, we brought her to the hospital and they brushed it off and sent her home. Unfortunately shortly after, she died of a thoracic aneurysm. I decided then and there that I wanted to pursue a career in healthcare and never be in a position where I didn't know how to help someone.
I enrolled in the Medical Assistant (MA) program at Pima Medical Institute. It was tough! I had three kids, I was working and I hadn't been a student for a long time. It became so difficult I had to drop out for a time. But I came back and had great instructors who believed in me and helped make the textbook learning practical.
After completing the program I worked in a number of different healthcare settings, but I always had my mind set on working at the Arizona Heart Institute. One day, I got the call for my dream job and ended up working there for seven years. As I worked with the surgeons, I finally learned the what, why and how of thoracic aneurysms. I actually had a patient who had an abdominal aneurysm. We caught it and I was able to help save his life. It was like a completion of a goal and a dream.
After working 23 years in the field, I decided it was time to give back. I am currently an MA instructor at Pima Medical Institute's Phoenix Campus. My goal is to help my students succeed. I think my experience as a single mom helps me be a better instructor. I know that pushing through and doing the hard work will pay off. It is so rewarding knowing I am making a difference in my students' lives.
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My dad had a bout of pneumonia and ended up on a ventilator and I was fascinated watching the respiratory therapist control my dad's breathing. I'd been working in the auto industry, never thought I was college material, but I my family believed in and motivated me to look into the field. I set up a tour of Pima Medical Institute with the program director and as I saw the facility and listened to her, I fell in love with her passion for respiratory therapy. Being a student at Pima Medical was certainly challenging for me, but the support I had from instructors and classmates was amazing. Our class decided that no one was going to fail, so when someone was struggling with a concept, we all rallied around them. The instructors were always available for extra help and by the time I got to clinicals, I really felt prepared. Prior to graduation I obtained a position with Banner South, a hospital that had been part of my community since I'd been a child.
While performing bedside care as a respiratory therapist, I recognized that healthcare doesn't stop at the bedside. I became interested in looking at how, for example, a patient's social economic situation impacted their outcome. Knowing I wanted to make a bigger impact and with the confidence I gained from my time at PMI I went on and continued my education earning my bachelor's in applied management and ultimately my MBA. I navigated my way throughout the healthcare system from beside care, care coordination, to quality improvement. Wanting to be more proactive than reactive, I took a position as Senior Manager of Medicare Administration. We not only looked at how we delivered advantage plan benefits, I'm proud to say we instituted a non-traditional innovative program for our patients. Recently, I accepted a position as Director of Care Delivery Operations for Banner Health Corporate. I recognize that in order for bedside staff to offer their best care, processes and supply have to be in place. I can now play a role in making that happen and that is very exciting!
Pima Medical provided the necessary educational and support a guy - who didn't think he was college material - needed in order to have the confidence to be successful. Next step - CEO!
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Growing up I'd always had my heart set on healthcare and my dream was to become a nurse. Despite being a good student initially, family issues led me to drop out of high school. I eventually got my GED and completed a nursing assistant program through Job Corps. Life threw more challenges my way, including a young marriage, poor partner choice and raising five children as a single mother.
After seeing advertisements for Pima Medical Institute, I was drawn to enroll in the Medical Assistant (MA) evening program. Balancing work, school and motherhood was tough, but I persevered for nine months. I began my new career in urgent care and later pediatrics, where I've been ever since. After a few years, Pima Medical reached out encouraging me to pursue an online Health Care Administration (HCA) associate degree. This degree opened more career doors for me. Today, I am a Lead Medical Assistant at Phoenix Children's Hospital, working with the Homeless Youth Outreach Department. I wear many hats, including clinical lead, Spanish interpreter and vaccine coordinator. Recently, I enrolled in an accelerated nursing bachelor's program at Grand Canyon University, transferring many Pima Medical credits and moving closer to my dream of becoming a nurse.
Pima Medial provided the foundation for my success. And even today, I always accept their student externs. The difference in skill between their students and others is noticeable. Returning to school as a single mom with five kids was challenging, but it was worth it. Many feel stuck in minimum wage jobs, but education can change that. Though it's tough initially, the long-term benefits include better job opportunities and more time with family. My journey was hard, but Pima Medical Institute was the key to my success. With determination and effort, you can achieve your dreams too.
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In 2005, while browsing technical programs online, Pima Medical Institute's Veterinary Assistant (VA) Program caught my eye. I filled out a request for more information and, to my surprise, Niki Riggleman, a recently retired yet highly esteemed instructor, called me immediately. Despite never having had an interest in veterinary medicine before, that call changed my life. I can't imagine being in any other field today and I'm so grateful Niki called me!
I completed the VA Program and returned to complete the Veterinary Technician (VT) Program in 2007. It was a privilege to be part of the very first VT class at the Seattle Campus. One aspect of Pima Medical I truly appreciated was its accessibility; the ability to attend night classes and work during the day allowed me to maintain a steady income while pursuing my education. The hands-on classroom experience, combined with working in the field, was crucial to my professional growth.
My journey with VCA Animal Hospitals began with my first externship, where I was hired even before completing it. Almost 20 years later, I'm still with VCA and grateful to have found my place there. I worked as a VA, a VT and then quickly moved up to Technician Supervisor and a regional training role. In 2020, I became the Regional Technician Director for the Northwest & Hawaii Group, supporting veterinary teams across five states. Additionally, as the current President of the Washington State Association of Veterinary Technicians (WSAVT) and a former District Chair for the National Association of Veterinary Technicians in America (NAVTA), I am dedicated to improving the careers of Veterinary Technicians and Assistants. Ensuring their optimal utilization and safety is crucial to our profession, helping us continue to serve our patients effectively.
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I had an amazing experience in the Medical Assistant (MA) program at Pima Medical Institute. I had the best instructors and, as we spent time studying together, my classmates became amazing friends. I had always known I wanted to be in a profession where I could help people and I wanted to work with children. My older sister had completed the Veterinary Technician (VT) program at Pima Medical, so I knew it was a school I could trust and enrolled in the MA program.
I appreciated all the knowledge and information they gave us about working in the real world. The hands-on experience helped us feel prepared for our new career. Since graduating in 2018 I have worked for three clinics or organizations as an MA and have gained experience in family practice, OB/GYN and specialty clinics and have learned so much!
I love my job! Every day is different and I am constantly learning new things. I am so very grateful for my instructors at Pima Medical for helping me to be able to achieve my dream job. I love what I do and I am so grateful I took the leap to enroll in the Medical Assistant (MA) program.
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I always knew I wanted a career in healthcare but wasn't sure which path to take. While working as a certified nursing assistant (CNA), I met a patient receiving Occupational Therapy (OT). I had never heard of OT before, but it intrigued me. After some research, I discovered the wide range of opportunities in the field, especially working with children. I was hooked! That's when I found Pima Medical Institute's Occupational Therapy Assistant (OTA) program.
My time at Pima Medical was incredible. My cohort was fun and supportive, and the instructors were knowledgeable and kind. There were challenges along the way, like COVID delays during clinicals, but I never regretted my decision. The hands-on learning experiences truly prepared me for the field.
After graduation, I pursued my dream of working with children and was hired at Piller Child Development. Knowing I wanted to eventually attend graduate school, I enrolled in Pima Medical's Bachelor of Science in Health Care Administration (BSHCA) program. The program was quick, flexible, and allowed me to balance work, school, and life.
Now, I'm working as a Pediatric Occupational Therapy Assistant with Mariposa Therapy Services, supporting children in schools, while attending Northern Arizona University to earn my Doctor of Occupational Therapy. I've developed a passion for feeding therapy, including sensory-based treatments and lactation consulting. My ultimate goal is to open my own feeding therapy practice.
I'm so excited for the future, and I'm grateful to Pima Medical for giving me the foundation to build a career I love.
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