I was a waitress for years but I knew it wasn't what I wanted to do the rest of my life. After suffering severe injuries from a car accident, I woke up to the fact that I really needed to pursue a career. I'd always been interested in the medical field and have two sisters who attended Pima Medical Institute so I decided to check it out. I found PMI to be really welcoming and I signed up for their Medical Assistant program.
I remember well my first day as a very nervous and shy student. My instructors put our minds at ease and they were amazing! My dad became very ill and was hospitalized and I was spending all of my time outside of school with him. My classmates and instructors became like family to me. When I wanted to quit, they encouraged me to stay and I'm so glad I listened to them.
I was really nervous going into my externship at the hospital, but I found it really rewarding. My dream was to work in the neurology department at the hospital and as I was preparing to graduate, a position in neurology opened up. I went to my interview feeling confident in my skills and was hired and even offered a signing bonus! I'm so thankful to PMI and my instructors for helping me through the program. I have a career and my dream job!
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My journey into health care began with the encouragement of my aunt, Marie Defede, who worked in admissions at Pima Medical Institute's Chula Vista campus. Inspired by her support, I enrolled in the Medical Assistant program in 2002 and graduated in 2003, a decision that forever changed my life.
Shortly after, I started working at Scripps Anderson's Clinic in La Jolla as a medical assistant in the Sports Orthopedic Department. I had the unique opportunity to support the San Diego Padres Baseball Team. That fast-paced environment taught me the importance of clinical accuracy, teamwork and compassionate patient care.
Wanting to give back, I returned to Pima Medical as an instructor, teaching Medical Assistant front and back office skills, Medical Administrative courses and Career Preparation. Helping students grow was deeply fulfilling, and in 2010, I was honored as Pima Medical's Peak Performer for my dedication to education and mentorship.
My career expanded beyond clinical work when I transitioned into the biopharmaceutical sector. I worked with Johnson & Johnson and Pfizer, focusing on clinical operations, system optimization and compliance in regulated environments. Alongside my career, I advanced my education. I earned an Associate Degree in Health Care Administration in 2010, a B.S. in Health Care Administration in 2013 and then a M.S. in Health Administration. I am currently completing a Doctorate in Organizational Leadership, with a focus on inclusive leadership and healthcare transformation.
Today, I serve as a Clinical Business Systems Analyst, leading projects in organizational development, system implementation and process improvement. Beyond my career, I am a passionate advocate for LGBTQ+ communities, patient rights and underserved populations.
Pima Medical was where it all began. It provided the foundation, support and mentorship I needed to pursue a fulfilling career in healthcare and leadership. I will always be proud to say my journey started at PMI.
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I became interested in physical therapy after my daughter experienced gymnastics injuries. I decided I needed a career change and started looking for schools. I chose PMI because I heard they had a solid program and would assist with job placement after graduation.
My major obstacle was time management. I had 3 children at home and was finishing my Master's degree in business at the same time. Open lab and staying after class cemented my bond with classmates and gave me dedicated time to concentrate on PTA studies. I appreciated the knowledge of the PTA instructors--they were all so helpful including making sure we had the hands-on patient skills and solid test-taking skills to be successful for our board exams.
I knew I wanted my first job to be acute inpatient care, but I didn't want to start working until I'd passed my board exam. However, I saw a job posting for UNMH so I applied three weeks before graduation. I got the job contingent upon passing my boards! I have been working full time at the hospital and am now teaching in the online BSPTA program for PMI.
Thank you, PMI, for the real life preparation you gave me. I have frequently heard, "Wow, I can't believe you're a recent grad!"
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Following high school I wanted to enroll in a physical therapist assistant program at a local college. I attended a community college and took online classes to complete the pre-requisites. I had been on the school's wait list for almost three years, when they changed the requirements. I was so frustrated! In pursuing other options, I learned Pima Medical Institute had a Medical Administrative Assistant program I could finish in only seven months. After completing the program I knew I could begin my career in the medical field and later continue with their online associate degree in Health Care Administration, so I signed up!
I really enjoyed my education at PMI. The instructors were great and every class was valuable. There were no random classes that didn't apply to my career. Everything was something I could relate to. I was concerned when I started with online Health Care Administration that an 11 month program would be too intense and overwhelming. However, I found the instructors were not only responsive, but the classes were applicable to my daily work. For example, my human resources class really helped me in my role as office supervisor.
I'm currently working as a front office supervisor. I've completed my HCA associate degree and plan to continue with PMI's online HCA bachelor degree. Everything I've learned from my MAA program to my HCA classes, I find to be very valuable. I'm looking forward to the knowledge that awaits me as I continue my education.
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My grandma was everything to me. When she died in 2016, I was so appreciative of how the medical staff cared for her that it made me think I might want to pursue a career in the medical field. One day, I found Pima Medical Institute online, and without much thought, I filled out a form. The next day they called and invited me to come in for an interview. I had never heard of a Medical Assistant before but by the time they explained it, I knew it was what I was looking for and I enrolled in the program. It was that simple!
I loved school! I was in a very small afternoon class, and consequently, we got tons of one-on-one instruction. I really sensed my instructors cared about me as a person and it was exactly what I needed. I was pretty nervous going into my externship at Lovelace, but on only my second week, the charge nurse asked me fill out a job application and she said I was the best student they ever had. I'm currently working there in Family Practice as a Medical Assistant for Dr. Schmidt.
I've been through a lot in my 19 years. I no longer have any contact with any of my family members due to personal reasons. So, I am totally on my own; I pay my own rent and my own bills. No one is there to wake me up in the morning; I have to be my own motivation. The fact that I was able to prove myself in my externship and that Lovelace wanted to hire me is pretty awesome!
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I learned so much at Pima Medical and felt like they prepared me for this career. I am working at Lovelace Hospital as a Sterile Processing Technician (SPT). Basically, I take the instruments used in the operating room for a specific surgery, reprocess them from dirty to sterile instruments and then reorganize them in preparation for the next surgery.
Prior to Pima Medical, I was working at Walmart. I knew I wanted something better so I decided to go back to school for a career in the medical field. I had a friend who attended Pima Medical's SPT program and when she talked about it, I thought it sounded interesting to work with surgical instruments. I also liked the idea that I wouldn't have to interact face-to-face with patients.
Going back to school was a little rough in the beginning, but I had Miss V, and she was the best teacher I've ever had. I never learned math in high school, but she knew how to make math make sense for me and I felt comfortable asking questions. I was super nervous to start my externship, even though I felt prepared, because I had never been to Lovelace Hospital and everything felt so new.
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Growing up I'd always had my heart set on healthcare and my dream was to become a nurse. Despite being a good student initially, family issues led me to drop out of high school. I eventually got my GED and completed a nursing assistant program through Job Corps. Life threw more challenges my way, including a young marriage, poor partner choice and raising five children as a single mother.
After seeing advertisements for Pima Medical Institute, I was drawn to enroll in the Medical Assistant (MA) evening program. Balancing work, school and motherhood was tough, but I persevered for nine months. I began my new career in urgent care and later pediatrics, where I've been ever since. After a few years, Pima Medical reached out encouraging me to pursue an online Health Care Administration (HCA) associate degree. This degree opened more career doors for me. Today, I am a Lead Medical Assistant at Phoenix Children's Hospital, working with the Homeless Youth Outreach Department. I wear many hats, including clinical lead, Spanish interpreter and vaccine coordinator. Recently, I enrolled in an accelerated nursing bachelor's program at Grand Canyon University, transferring many Pima Medical credits and moving closer to my dream of becoming a nurse.
Pima Medial provided the foundation for my success. And even today, I always accept their student externs. The difference in skill between their students and others is noticeable. Returning to school as a single mom with five kids was challenging, but it was worth it. Many feel stuck in minimum wage jobs, but education can change that. Though it's tough initially, the long-term benefits include better job opportunities and more time with family. My journey was hard, but Pima Medical Institute was the key to my success. With determination and effort, you can achieve your dreams too.
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When I first started my journey in health care, I was on track to become a nurse. After working as a phlebotomist for three years, I quit my job focusing on finishing the last few prerequisites for nursing school. However, life had other plans. I got pregnant with my now four-year-old daughter and took a year and a half off to spend time with her. In 2020, I began to reconsider my career path. I realized that the clinical side of healthcare was no longer my passion; instead, I was drawn to the administration and business side. After researching various degrees, I chose the online Health Care Administration (HCA) associate and bachelor's programs at Pima Medical Institute.
My experience at Pima Medical was incredible. Both programs' flexibility and the support from instructors and advisors were exceptional. They fit perfectly into my busy life as a full-time employee, wife and mother. The instructors were always available and willing to assist with anything I needed. The resources provided to students, from class scheduling to financial guidance, made everything so manageable. Upon completion of my bachelor's degree, I found a position as a Program Administrator at Baylor University Medical Center in Texas, managing the OBGYN, Hematology/Oncology, and Mechanical Circulatory Support programs and residents. I am currently working full-time and exploring graduate programs for Health Care Administration and Business Administration. My future goals include becoming certified in health care emergency management to effectively plan and respond to emergencies.
Thank you, Pima Medical Institute, for your guidance and support. Completing my degrees with you has been a wonderful experience, allowing me to achieve goals I never thought possible.
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In 2005, while browsing technical programs online, Pima Medical Institute's Veterinary Assistant (VA) Program caught my eye. I filled out a request for more information and, to my surprise, Niki Riggleman, a recently retired yet highly esteemed instructor, called me immediately. Despite never having had an interest in veterinary medicine before, that call changed my life. I can't imagine being in any other field today and I'm so grateful Niki called me!
I completed the VA Program and returned to complete the Veterinary Technician (VT) Program in 2007. It was a privilege to be part of the very first VT class at the Seattle Campus. One aspect of Pima Medical I truly appreciated was its accessibility; the ability to attend night classes and work during the day allowed me to maintain a steady income while pursuing my education. The hands-on classroom experience, combined with working in the field, was crucial to my professional growth.
My journey with VCA Animal Hospitals began with my first externship, where I was hired even before completing it. Almost 20 years later, I'm still with VCA and grateful to have found my place there. I worked as a VA, a VT and then quickly moved up to Technician Supervisor and a regional training role. In 2020, I became the Regional Technician Director for the Northwest & Hawaii Group, supporting veterinary teams across five states. Additionally, as the current President of the Washington State Association of Veterinary Technicians (WSAVT) and a former District Chair for the National Association of Veterinary Technicians in America (NAVTA), I am dedicated to improving the careers of Veterinary Technicians and Assistants. Ensuring their optimal utilization and safety is crucial to our profession, helping us continue to serve our patients effectively.
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I have always had an interest in the medical field, but had no idea where to begin. My brother went to Pima Medical Institute for the Veterinary Technician program, which led me to look into the school. After my first tour, I knew it was the place for me and I enrolled in the Medical Assistant (MA) program.
My student experience was amazing! I had fantastic instructors and got so much hands-on experience in such a short amount of time. At first, it was difficult to balance full-time school while working, but I loved what I was learning so much that putting in the work was something I was more than willing to do. I loved getting to practice my hands-on skills with my classmates. Doing things like injections and blood draws on real people truly prepares you for real patients.
I graduated from Pima Medical with a 4.0 GPA, and as soon as I started to apply for jobs, the offers were rolling in! I ultimately chose to work at University of Washington Medical Center because it seemed like the best opportunity for me, and it definitely has been. Since graduating, I have been working at UW for the last year. I have learned so much and have never been more confident in a job.
Getting my education at Pima Medical Institute was truly one of the best decisions I have ever made. It prepared me so much for my future and made stepping into a new role a piece of cake. I would highly recommend Pima Medical to others seeking to change their lives.
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After 12 years working primarily as a public health nurse at a Federally Qualified Health Center (BQHC) serving medically underserved populations, I became a supervisor at the Florida Department of Health. It was then that I realized that I needed to obtain my Bachelor of Science in Nursing (BSN) to remain competitive in the job market. When I changed jobs, my new employer offered a deal I couldn't pass up; a FREE RN to BSN program, with the only contingency being that I remain with them 12 months after my degree attainment.
I was initially accepted at a much larger and well-known university for an online Bachelor of Science in Nursing (BSN) program, but the communication between myself and their recruiters left a lot to be desired, and as an older student who had never taken online classes, it spooked me. I searched and found Pima Medical Institute's online BSN program. I applied and was immediately welcomed by a veritable squad of people helping ease my fears and walk me through a new-to-me online educational experience. The director even called me personally to ensure the program fit my needs for maximum success. I graduated with a 3.9 GPA this past May, and I couldn't praise my professors or fellow students more! I had access to kind and
helpful staff even at odd hours, and it has helped me become so much more confident in my current practice.
My positive educational experience at Pima Medical has me seriously considering the Master of Science in Organizational Leadership (MSOL) online program. This is something that was never on my radar before and I know I would only want to tackle this goal with Pima Medical Institute.
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When I got braces in high school, I was fascinated by how something so simple could transform a person's smile-and their confidence. That experience sparked my interest in the dental field, and after researching options, I found Pima Medical Institute's Dental Assistant (DA) program. I enrolled right after high school and jumped into the program.
My instructors were incredible! I never considered myself a standout student, but the hands-on learning style was perfect for me. I learned so much, and when it came time for my externship, it felt like a breeze because I was so prepared. They even offered me a job as soon as I finished, and I worked there happily until I moved out of state.
Since graduating in 2011, I've worked in every part of a dental office-from assisting to managing the front desk to being an office manager. Today, I'm a mom of two fast-growing kids, and I want more flexibility to be with them, so I'm going back to school for billing and coding. This will allow me to continue working in the dental field from home.
I love the dental field because I get to make a difference-helping patients find relief from pain or transforming their smiles - and I'm excited about the next chapter in my dental career. Pima Medical is an amazing place with caring instructors and I would choose it all over again. It's changed my life.
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