I was 45 years old and working in sales when I had an experience that changed my life. My father fell very ill and after seeing him in and out of rehab facilities, I decided to take him home. I cared for him during the last six months of his life. As a result of that experience, I made the decision to leave my job and pursue a career in the nursing field.
After a little research, I enrolled in Pima Medical Institute's Nursing program. I hadn't been in a classroom since high school, so it was a little intimidating. It was a challenge, but the quality of the instructors and the quality of the program were great and I had a really supportive class. Clinicals are the real deal and where you work with your patients and get immersed into the culture. All of my clinical sites allowed me to be hands on and that set me up for success.
During the last week of nursing classes, Dependable Home Health gave a presentation explaining their company and nursing positions. I applied and have been working their ever since. I really enjoy home health because you have a different level of independence; you are required to use your critical thinking and reasoning every day and the doctors trust your assessments and opinions. After about a year of working in the field, I was promoted to their Clinical Manager position supervising other nurses, therapists, LPNs and aides.
I would highly recommend Pima Medical Institute to anyone looking for a career in the nursing field. The program is well structured and, although it's demanding, it is very rewarding!
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My journey into health care began with the encouragement of my aunt, Marie Defede, who worked in admissions at Pima Medical Institute's Chula Vista campus. Inspired by her support, I enrolled in the Medical Assistant program in 2002 and graduated in 2003, a decision that forever changed my life.
Shortly after, I started working at Scripps Anderson's Clinic in La Jolla as a medical assistant in the Sports Orthopedic Department. I had the unique opportunity to support the San Diego Padres Baseball Team. That fast-paced environment taught me the importance of clinical accuracy, teamwork and compassionate patient care.
Wanting to give back, I returned to Pima Medical as an instructor, teaching Medical Assistant front and back office skills, Medical Administrative courses and Career Preparation. Helping students grow was deeply fulfilling, and in 2010, I was honored as Pima Medical's Peak Performer for my dedication to education and mentorship.
My career expanded beyond clinical work when I transitioned into the biopharmaceutical sector. I worked with Johnson & Johnson and Pfizer, focusing on clinical operations, system optimization and compliance in regulated environments. Alongside my career, I advanced my education. I earned an Associate Degree in Health Care Administration in 2010, a B.S. in Health Care Administration in 2013 and then a M.S. in Health Administration. I am currently completing a Doctorate in Organizational Leadership, with a focus on inclusive leadership and healthcare transformation.
Today, I serve as a Clinical Business Systems Analyst, leading projects in organizational development, system implementation and process improvement. Beyond my career, I am a passionate advocate for LGBTQ+ communities, patient rights and underserved populations.
Pima Medical was where it all began. It provided the foundation, support and mentorship I needed to pursue a fulfilling career in healthcare and leadership. I will always be proud to say my journey started at PMI.
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I was working at a hotel doing everything from the front desk to working in the restaurant. I was tired of working the long hours and didn't really see any future for myself. I heard an advertisement for Pima Medical Institute on the radio and decided to give it a try. I wasn't sure what career I was looking for, so I chose one of their shorter programs, Medical Administrative Assistant, and thought I'd see where it took me.
I had a great experience in the program. I was a little nervous and wasn't sure what to expect when I began my externship assignment at a real doctor's office. But, I did well and, in fact, am currently working at that same office 10 years later. After a time, I decided I wanted a little more hands on and more interaction with the patients, so I went back to PMI and enrolled in their Medical Assistant program.
One of things I really enjoy about my current job is supervising PMI students who come to us on their externships. I remember what it was like to be in their shoes, so I only introduce one new thing at a time. I remember feeling so overwhelmed with tasks and information. The students come to us well trained and they take initiative, and that's the kind of person I enjoy training. Recently, PMI invited me to be part of their advisory board and I'm excited to give back and help them out. My instructors were great and I really enjoyed my time at PMI. If you are looking for an opportunity to take care of people and solve problems, this is a great career field for you!
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I have a bachelor's degree but was actually working minimum wage jobs in retail and waitressing, and I just wasn't making a sustainable income. I began looking into administrative work and saw there was a need in medical administration. As I researched Pima Medical Institute, I was impressed with their teacher to student ratio so I decided to give them a call. They were immediately welcoming and receptive, but my biggest concern was that I didn't have the money to pay for the program. Within 15 minutes of meeting with their financial aid counselor I was shocked to find there was aid that would enable me to go back to school.
I enrolled in the Medical Administrative Assistant program and loved it. The instructors were great and the time flew by. I was placed at the New Mexico Cancer Center for my externship and they ended up hiring me on as a Patient Care Coordinator. My job is to take care of all the administrative details for the patient so they can concentrate on fighting their cancer. I truly enjoy my job.
I now have the practical means to pursue many of my dreams, including future educational and career goals. I am very grateful for the many opportunities that I now have before me. Many doors have been unlocked for me and Pima Medical has been the key!
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After graduating from high school, I attended UTEP (University of Texas at El Paso) but despite attempting a number of majors, I still didn't have a plan. The thing that brought me joy was volunteering at the shelter where I adopted my dog. I really loved working with the animals and it made me realize that's what I was meant to do.
I began researching schools with a veterinary program around El Paso and found Pima Medical Institute and enrolled in the Veterinary Assistant program. I cannot tell you how excited and joyful I was to finally start on a path to a career I knew I would love! I had a great experience during my 9-month program. My instructor was wonderful and I received lots of hands-on practice. I was placed in Boerne, near San Antonio, at the Cibolo Creek Veterinary Hospital for my externship and before I left to head back to El Paso, they offered me a position!
After almost three years as a Veterinary Assistant I decided to continue my education and enrolled in the Veterinary Technician program, this time at the Pima Medical in San Antonio. I have been learning so much and am enjoying getting exposure in different areas like exotics and livestock. I appreciate my instructors sharing their experiences and providing hands-on instruction. I plan to graduate later this year.
I love the veterinary field and I am so thankful to Pima Medical for providing a path to a great career that I love!
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My sister graduated from Pima Medical Institute's Medical Assistant program, which made me look up to her. Right after high school, I tried to attend the program but didn't qualify for financial aid and I was devastated. About four years later, after having a child and working, I woke up one morning and knew I needed to fulfill my dream of a career in the medical field. It had always been in the back of my mind, but I knew it was time. I called Pima Medical, set up an appointment and enrolled in the program.
I was at the campus for exactly one week before COVID hit and they closed the campus and went to virtual learning. I was devastated because I had tried online classes before and didn't do well. But my instructors were great and I surprised myself and I did really well. My instructor made the process easy, she was always available to help and I had a great experience.
I was offered a full-time position with Banner Health at an urgent care before I'd even graduated. I love the fast paced environment and I work with a great team. We are the first person our patients see and they're often fearful and our job is to help keep them calm. We are seeing lots of COVID patients right now and they are very anxious. I love being able to reassure them it's going to be OK.
I'm so thankful for Pima Medical Institute and I appreciate the knowledge my instructors have instilled in me. It's made me the Medical Assistant I am today. I just love my job!
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I was in my early 20's, ready to complete a degree in finance when I realized I really didn't want to spend my life sitting behind a desk. I had a few family members working in the radiography field and I noticed they not only had a great career, but they could choose to work in different modalities and had lots of variety in their jobs. I began researching, found Pima Medical Institute's Radiography program and enrolled.
I had wonderful instructors! It's an intense and tough program, but the way the program is structured really makes you feel prepared for your profession. I enjoyed the shorter rotations for clinicals which exposed me to many different areas and modalities. Once I knew what I was looking for, I was able to complete multiple rotations in my area of interest which prepared me for a job at that very location. I was hired at University of New Mexico Hospital (UNMH) and after a year I was promoted to a charge technologist and almost 2 years ago I moved into the role of General Radiology Supervisor. I love the fast-paced environment at UNMH. We're the only trauma one hospital in the state and we see something new every day. I'm not the only Pima Medical graduate in my department, we currently have five employees that were my classmates and each year I hire multiple new Pima Medical new graduates.
Pima Medical provided a great education and really prepared me for the field.
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After moving from Texas to Colorado for a fresh start, I was determined to build a stable career in the medical field. Research led me to Pima Medical Institute, and from the moment I began speaking with admissions, I knew it was the right choice. Despite facing many challenges, I embarked on the Medical Assistant (MA) program with unwavering determination.
I started living in my car three weeks after starting the MA program. I was juggling homelessness, school and a full-time job. I struggled finding safe places to park, hot and cold nights, and finding time between work and school to do homework, sleep and get to the gym to take showers. I found incredible support from caring and understanding instructors who became like family to me. They provided resources and encouragement, helping me navigate the toughest moments. As difficult as my situation was, school was my biggest motivation and the people at Pima Medical were my support and prepared me for my future. Thanks to great instructors and comprehensive training, I excelled at my externship at Advanced Urgent Care, impressing my supervisors enough to secure a job offer before even graduating.
To my instructors at Pima Medical, I owe a debt of gratitude. I am the person I am today because of you. Your unwavering support and belief in me kept me going when times were toughest. Thank you for never giving up on me. You've shaped me into the professional I am today and I will forever be grateful.
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After being a truck driver and construction worker for 20 plus years, I made a promise to my mother before she died that I would go back to school. For nearly five years I passed Pima Medical Institute on my daily drive, and finally found the courage to pull in and take the pretest for the Nursing program. Going back to school at age 50 was scary, but I loved the atmosphere, the instructors and my classmates at Pima Medical. The instructors did an exceptional and extraordinary job preparing us for the National Council Licensure Examination (NCLEX).
I applied at Banner Desert in Mesa where I had completed my clinicals and I was hired. It was 2019, and I was immediately thrown into the COVID Pandemic. A year later I decided to become a traveling nurse. Initially, I worried I might not be qualified enough or have enough experience, but I quickly got over that. Every place is different, but most of the core staff really appreciates the relief that travelers provide. I have been to 10 different places in four years. I'm considered a Banner Staffing Traveler within the Banner facilities nationwide and I call Banner Tucson my home, as it is where I spend the most time. Some of the challenges of being a traveler are finding a place to live and being away from family and friends. But, I am getting experience and confidence in different facilities and becoming more adaptable and flexible in my career. Plus, I am making a great salary.
Pima Medical Institute changed my life forever. I made some lifelong friends during my experience, I had some incredible, humble, giving and caring instructors and I am truly grateful!
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In 2005, while browsing technical programs online, Pima Medical Institute's Veterinary Assistant (VA) Program caught my eye. I filled out a request for more information and, to my surprise, Niki Riggleman, a recently retired yet highly esteemed instructor, called me immediately. Despite never having had an interest in veterinary medicine before, that call changed my life. I can't imagine being in any other field today and I'm so grateful Niki called me!
I completed the VA Program and returned to complete the Veterinary Technician (VT) Program in 2007. It was a privilege to be part of the very first VT class at the Seattle Campus. One aspect of Pima Medical I truly appreciated was its accessibility; the ability to attend night classes and work during the day allowed me to maintain a steady income while pursuing my education. The hands-on classroom experience, combined with working in the field, was crucial to my professional growth.
My journey with VCA Animal Hospitals began with my first externship, where I was hired even before completing it. Almost 20 years later, I'm still with VCA and grateful to have found my place there. I worked as a VA, a VT and then quickly moved up to Technician Supervisor and a regional training role. In 2020, I became the Regional Technician Director for the Northwest & Hawaii Group, supporting veterinary teams across five states. Additionally, as the current President of the Washington State Association of Veterinary Technicians (WSAVT) and a former District Chair for the National Association of Veterinary Technicians in America (NAVTA), I am dedicated to improving the careers of Veterinary Technicians and Assistants. Ensuring their optimal utilization and safety is crucial to our profession, helping us continue to serve our patients effectively.
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When I got braces in high school, I was fascinated by how something so simple could transform a person's smile-and their confidence. That experience sparked my interest in the dental field, and after researching options, I found Pima Medical Institute's Dental Assistant (DA) program. I enrolled right after high school and jumped into the program.
My instructors were incredible! I never considered myself a standout student, but the hands-on learning style was perfect for me. I learned so much, and when it came time for my externship, it felt like a breeze because I was so prepared. They even offered me a job as soon as I finished, and I worked there happily until I moved out of state.
Since graduating in 2011, I've worked in every part of a dental office-from assisting to managing the front desk to being an office manager. Today, I'm a mom of two fast-growing kids, and I want more flexibility to be with them, so I'm going back to school for billing and coding. This will allow me to continue working in the dental field from home.
I love the dental field because I get to make a difference-helping patients find relief from pain or transforming their smiles - and I'm excited about the next chapter in my dental career. Pima Medical is an amazing place with caring instructors and I would choose it all over again. It's changed my life.
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My wife, a nurse for 12 years, always encouraged me to join the medical field, but I kept putting it off. I worked as an insurance adjuster, traveling to areas hit by natural disasters, often being gone for 21 days at a time. With young children and older kids involved in activities, I was missing too much. One day, I told my wife I was ready to resign and pursue a medical career at the end of the year. Just a week later, I was let go from my job. We actually laughed at the timing. At the same time, my grandmother began having health problems. Caring for her made me realize the urgency of getting into the medical field-not just for my career, but to better understand her needs. My best friend had gone through Pima Medical's Practical Nursing (PN) program and had encouraged me to join him, but I wasn't ready then. Now, I knew it was the right choice and the right timing.
The PN program was very challenging for me, but I developed a strong small group of classmates who supported me and I had caring instructors who offered extra help. However, when my dear grandmother passed away on Christmas Eve, I was crushed. She had raised me and was my biggest cheerleader and I just wanted to quit. I arranged to meet with my director to withdraw from the program, but she encouraged me to stay. My wife reminded me why I had started the program, and decided to continue. I completed the PN program but still struggling with the loss, I failed my NCLEX exam twice. I felt so defeated, but I knew I couldn't give up. After passing on my third attempt, I drove to Pima Medical to hug my program director and we shared an emotional moment.
I am excited for my new career at the Center at Lowry, a rehabilitation facility where I did clinicals. I can't thank Pima Medical Institute enough; the instructors, especially Director Risner, were amazing and I wouldn't be where I am without them!
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