I was a stay-at-home mom with four children under the age of five. I saw a commercial for Pima Medical Institute and decided to pursue my dream of a career in the medical field. From my first day I felt welcomed, my classmates were friendly, the course load was manageable and I realized this is what I was meant to do. Life was challenging as I was working full time at night to pay the bills, catching a few hours of sleep, and then going to school and caring for my kids during the day.
And then the pandemic hit. I lost my job. Our landlord sold the trailer we were living in and my family was forced out of our home. My husband and I and our little ones ages 5, 3, 2 and 1 slept in our van until we were able to move into an extended stay. It was rough! I got a job at the hotel where we were staying and began taking my classes virtually. It was difficult, but we were eventually able to move into our own apartment. Then I needed to give up my job to start my full-time externship and the bills started piling up. We barely had money for diapers. There was one day that it all felt overwhelming and I wanted to quit. I couldn't see the long term and I was worried we might be homeless again. I called my mom and she reminded me that I was almost finished and encouraged me to continue. So I didn't quit!
This has been the hardest year of my life! But recently, I was offered a job at Arizona Community Physicians and I am so excited to be doing a job I love. I set an example for my kids and my mom is so proud of me. I am grateful for Pima Medical. So many people there cared about me and helped me complete this journey. Thank you Pima Medical for jump starting my career in the medical field.
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My journey into health care began with the encouragement of my aunt, Marie Defede, who worked in admissions at Pima Medical Institute's Chula Vista campus. Inspired by her support, I enrolled in the Medical Assistant program in 2002 and graduated in 2003, a decision that forever changed my life.
Shortly after, I started working at Scripps Anderson's Clinic in La Jolla as a medical assistant in the Sports Orthopedic Department. I had the unique opportunity to support the San Diego Padres Baseball Team. That fast-paced environment taught me the importance of clinical accuracy, teamwork and compassionate patient care.
Wanting to give back, I returned to Pima Medical as an instructor, teaching Medical Assistant front and back office skills, Medical Administrative courses and Career Preparation. Helping students grow was deeply fulfilling, and in 2010, I was honored as Pima Medical's Peak Performer for my dedication to education and mentorship.
My career expanded beyond clinical work when I transitioned into the biopharmaceutical sector. I worked with Johnson & Johnson and Pfizer, focusing on clinical operations, system optimization and compliance in regulated environments. Alongside my career, I advanced my education. I earned an Associate Degree in Health Care Administration in 2010, a B.S. in Health Care Administration in 2013 and then a M.S. in Health Administration. I am currently completing a Doctorate in Organizational Leadership, with a focus on inclusive leadership and healthcare transformation.
Today, I serve as a Clinical Business Systems Analyst, leading projects in organizational development, system implementation and process improvement. Beyond my career, I am a passionate advocate for LGBTQ+ communities, patient rights and underserved populations.
Pima Medical was where it all began. It provided the foundation, support and mentorship I needed to pursue a fulfilling career in healthcare and leadership. I will always be proud to say my journey started at PMI.
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During my childhood, one of my favorite places to go was the dental office. The memories stayed with me. In 1989 I saw a classified ad for PMI, which led me to the admissions office and a career as a Dental Assistant. As a student, I had many challenges; I had to take my son to the day care, I didn't have a car, and I relied on public transportation to get to school. I was pregnant during school and when my daughter came early, I had to go on a leave of absence. When I returned to school, I was able to continue my honor roll status. My instructors motivated me, and I really enjoyed learning. After graduation, I worked for several years as a Dental Assistant and enjoyed every minute.
In 1993, I returned to PMI as an instructor and have been here ever since. It is easy for me to identify with many of my students, and I constantly get the opportunity to help others become successful. Some of my students have become Dental Hygienists and even Dentists, and I am extremely proud of them! I'm thankful to PMI and to God for giving me the opportunity to be a part of a wonderful organization.
Theresa Romero-Diaz
* Theresa was named "Instructor of the Year" in both 2000 and 2006
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I graduated from Pima Medical Institute's Veterinary Assistant program all the way back in 1993.
I have always had a love for animals. I grew up with the Flying U and Sierra Rodeo caravans, so I was no stranger to livestock. I had been living on the reservation - Jemez Pueblo, NM - and had become a parent at a young age. After graduating from New Futures High School for pregnant and parenting students, I knew I wanted more. But, educational opportunities were limited because I had 2 small children and had to stay close to home.
Someone suggested I look into Pima Medical Institute and I immediately enrolled in their Veterinary Assistant program. My classes were very small and I learned so much. I was very lucky that a tribal member from the Pueblo of Jemez was a veterinarian, Dr. Ray Loretto, and I was able to complete my externship at the Loretto Veterinary Clinic. I learned so much, especially about livestock medicine. When I finished my externship and graduated from Pima Medical, Dr. Loretto offered me a fulltime position as a Veterinary Assistant.
I have been there ever since - to be exact, 26 years! Who would have thought a 9 month program would give me a lifetime career. I would certainly recommend Pima Medical to others. In fact, my oldest daughter is a 2009 graduate of Pima Medical Institute.
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At the age of 16 I became pregnant and had to drop out of high school. Later, I attended a program for teen moms and graduated as their valedictorian. But, my attempts to attend college were futile and I soon had another child and began working at a call center. My desire to be a medical professional never left me, and on my way home from work, I started driving past Pima Medical where I would sit in the parking lot watching students come and go. I just couldn't get up the nerve to go inside. As a result of my emotionally unstable relationship, I did not feel worthy or capable of anything. One day, a student walking near my car dropped all his books and papers. I jumped out of the car to help him and he looked me in the eye and said, "You've been sitting out here every day for a month - what are you waiting for?" God speaks in mysterious ways. I went inside and signed up for the Medical Assistant program.
It was difficult working, going to school and caring for my children. I knew I had to leave Albuquerque because of my unstable relationship, so Pima Medical arranged an externship for me in Phoenix. My instructors and classmates not only helped me pack, they raised money to help fund the move for me and my kids.
I was offered a position during my externship. I became the lead assistant quickly and then their office manager. After a few years, I moved to Scottsdale Physicians Group where I am a director over 38 other MA's. I am continuing my education in Pima Medical's online Health Care Administration program with plans to complete my bachelor's degree. I am still breaking the cycle. Pima Medical transformed my life both personally and professionally!
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At a young age I had the opportunity to shadow a veterinarian, Dr. Katherine Parks, and my passion was ignited! Each spring break I continued to visit her clinic and during that time I made the decision to become a Veterinary Technician (VT). I had no interest in attending a four-year college as I was career driven and was anxious to get out and work in the field.
I loved the VT program at Pima Medical Institute! It was encouraging and exciting to be surrounded by fellow students who all shared my passion. I appreciated the atmosphere created by our instructors and the hands-on experience. Unfortunately, I was in a rollover accident, was bedridden and had to miss a whole sequence of classes. It was difficult being away from Pima Medical and all my classmates, but my instructors were so supportive when I was able to return. However soon after, COVID hit and we were forced to go remote. I was so discouraged, but I was able to begin shadowing at my future externship site while taking online classes and upon graduation they offered me a position.
I passed my VTNE exam in October of 2020 to become a certified VT. I am currently the second lead tech and am in charge of employee training and inventory; having assisted in establishing new protocols and the purchase of updated equipment. I attend every continuing education event I can get my hands on and I love learning. Veterinary medicine can take me anywhere and I am up for the challenge. Down the road I can even see myself as an instructor in a VT program.
I am grateful for Pima Medical and my instructors who provided me with an education that has led to my continued success and allowed my dreams to become reality.
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While initially interested in Dental Hygiene (DH), at age 18, I chose to pursue Dental Assisting (DA) instead, partly because I was hesitant to commit to a university four-year DH program. Later, as I learned about Pima Medical Institute's two-year DH program, my research told me it was highly reputable and very challenging. This both intrigued me and motivated me and I enrolled.
During my third semester an unexpected pregnancy brought huge challenges. My baby son was diagnosed with gastroschisis, a high-risk condition requiring frequent medical visits and a 54-day stay in the Neonatal Intensive Care Unit (NICU). Despite the challenges of being a new mother and the emotional strain of the situation, I remained determined to succeed in my studies. I studied and completed assignments while at the NICU, my son serving as my inspiration. He was a reminder of my strength and my determination to never give up on my dreams. My DA employer had been supportive and excited about my becoming a Dental Hygienist and invited me to join their team as a DH upon obtaining my license.
I want to express my sincere gratitude to all of my instructors at Pima Medical for their unwavering support during my journey, especially as I navigated the challenges of my son's condition. Each instructor was incredibly helpful and supportive, always striving for my success. I am confident in the quality of education I received and would enthusiastically recommend it to others. While the program is rigorous, it is definitely achievable-I am living proof of that!
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At age 18 I got a job as a receptionist at a veterinary clinic. After gaining more experience at several hospitals as both a receptionist and an assistant, I knew I wanted to become a Veterinary Technician (VT). It seemed everyone I had worked with in the Seattle area had attended Pima Medical Institute, so that made their VT program an easy choice. I had struggled in classes at a traditional college, but loved my classes at Pima Medical. The instructors were excellent and very understanding. Everything I was learning seemed to apply to my experience at my job, giving me a conceptual understanding of the material. I felt very prepared for my clinicals and was offered a position at one of my sites. I worked at a number of clinics and an ER in the Seattle area, volunteered at a wildlife hospital and worked at a high- volume spay neuter clinic.
When we moved to rural Alaska, I spent a short time at a bear sanctuary before landing at Sitka Animal Hospital. I am the hospital supervisor and lead LVT and we see everything at the facility. Last week we cared for a ferret, a gecko, dogs, cats, bunnies, rodents, as well as performing surgery on a duck that had been attacked by a bald eagle. I am also on the board of a nonprofit animal shelter and a municipal animal hearing board where we hear appeals for animal control.
I am currently in pursuit of a master's degree. I hope to be part of the first group of technicians emerging into a mid-level practitioner position, much like a veterinary nurse practitioner or physician's assistant. Almost every day I think about my Pima Medical instructors and how grateful I am to have learned from them. I am proud of my successful career and I know I have them to thank.
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Growing up I'd always had my heart set on healthcare and my dream was to become a nurse. Despite being a good student initially, family issues led me to drop out of high school. I eventually got my GED and completed a nursing assistant program through Job Corps. Life threw more challenges my way, including a young marriage, poor partner choice and raising five children as a single mother.
After seeing advertisements for Pima Medical Institute, I was drawn to enroll in the Medical Assistant (MA) evening program. Balancing work, school and motherhood was tough, but I persevered for nine months. I began my new career in urgent care and later pediatrics, where I've been ever since. After a few years, Pima Medical reached out encouraging me to pursue an online Health Care Administration (HCA) associate degree. This degree opened more career doors for me. Today, I am a Lead Medical Assistant at Phoenix Children's Hospital, working with the Homeless Youth Outreach Department. I wear many hats, including clinical lead, Spanish interpreter and vaccine coordinator. Recently, I enrolled in an accelerated nursing bachelor's program at Grand Canyon University, transferring many Pima Medical credits and moving closer to my dream of becoming a nurse.
Pima Medial provided the foundation for my success. And even today, I always accept their student externs. The difference in skill between their students and others is noticeable. Returning to school as a single mom with five kids was challenging, but it was worth it. Many feel stuck in minimum wage jobs, but education can change that. Though it's tough initially, the long-term benefits include better job opportunities and more time with family. My journey was hard, but Pima Medical Institute was the key to my success. With determination and effort, you can achieve your dreams too.
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When I decided to become a radiologic technologist, Pima Medical Institute's Radiography (RAD) program stood out to me. Unlike community college, I could start right away, and that was a big draw. The program was challenging, but the friendships I formed with my classmates kept me motivated and accountable. I really enjoyed my instructors, who provided both emotional and professional support.
The diversity of my clinical rotations was something I truly appreciated. I had the chance to practice my skills in a variety of settings, from a rural hospital to an orthopedic clinic, a large hospital, and even special procedure rotations. These experiences not only helped me decide which areas of radiography I enjoyed most but also pushed me out of my comfort zone, honing my skill set.
My first job was in urgent care, where I was the only tech on site. This role was invaluable for my growth. I had to rely on my education and critical thinking skills to obtain the best images possible. After years of working in different disciplines, I discovered my passion in Interventional Radiology and the Cath Lab. I became the lead tech in a Neuro Endovascular Lab, a role that eventually led me to join Rapid Medical Inc. as a Clinical Specialist. This position has been one of the best things to happen in my career, allowing me to travel, expand my knowledge, and contribute to patient care in a new way.
I'm incredibly grateful to Pima Medical Institute for their RAD program and the online Bachelor of Science in Radiologic Sciences (BSRS) program. Both provided a strong foundation that has allowed my career to flourish.
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When I got braces in high school, I was fascinated by how something so simple could transform a person's smile-and their confidence. That experience sparked my interest in the dental field, and after researching options, I found Pima Medical Institute's Dental Assistant (DA) program. I enrolled right after high school and jumped into the program.
My instructors were incredible! I never considered myself a standout student, but the hands-on learning style was perfect for me. I learned so much, and when it came time for my externship, it felt like a breeze because I was so prepared. They even offered me a job as soon as I finished, and I worked there happily until I moved out of state.
Since graduating in 2011, I've worked in every part of a dental office-from assisting to managing the front desk to being an office manager. Today, I'm a mom of two fast-growing kids, and I want more flexibility to be with them, so I'm going back to school for billing and coding. This will allow me to continue working in the dental field from home.
I love the dental field because I get to make a difference-helping patients find relief from pain or transforming their smiles - and I'm excited about the next chapter in my dental career. Pima Medical is an amazing place with caring instructors and I would choose it all over again. It's changed my life.
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Starting over in a new career later in life was daunting, but my passion for healthcare pushed me forward. I initially enrolled at a local community college to complete prerequisites for a nursing program, only to face a two-year waitlist. Determined to find a quicker path into the medical field, I discovered Pima Medical Institute's Phlebotomy program. This program's accelerated timeline was perfect for my busy life as a stay-at-home mother. In less than three months I gained essential skills and secured a job in the medical field. That first step ignited my passion for healthcare, and after gaining experience as a phlebotomist and clinical lab assistant, I returned to Pima Medical for the 22-month Respiratory Therapy program.
My journey wasn't without challenges. The COVID-19 pandemic disrupted my class's clinical rotations, forcing us to transition to remote learning. Balancing studies, work, and family was overwhelming, but I learned to manage my time effectively and prioritize self-care. The instructors, many of whom were industry professionals, provided valuable insights and hands-on learning experiences that prepared me for real-world healthcare settings. As a result of my education, I secured a position at Banner Desert Medical Center, where I have been employed for the past eight years. During the pandemic, I practiced respiratory care under an emergency license, which provided me with critical experience in a high-pressure environment. Currently, I am working in Procurement and have recently been promoted to Test Management Training Coordinator. In this role, I oversee the training processes for new hires, externships, and existing staff members.
I am incredibly grateful to my instructors at Pima Medical for their dedication and support. The comprehensive curriculum and hands-on training prepared me for a fulfilling career.
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