WELCOME HOME ALUMNI

The day I walked into PMI I was looking to improve my situation. My marriage was not going well, we had 2 young children, we were living with my parents, neither of us was working, and we had no money. I realized that to succeed I was going to have to get an education. I started the Radiography program in 1998, and I became the first person in my family to receive a degree. One of my childhood dreams was to be a teacher, so when I heard PMI needed an instructor I jumped at the chance. After teaching for four years, I became the RAD Clinical Director. After what seemed like the longest and hardest two years of my life, I finally completed my master's degree and became the RAD Program Directory. I earned a perfect 4.0 and graduated summa cum laude and I reached my goal! When I have a struggling student, I point to my graduation photo and say, "I was once where you are, and I succeeded because I never gave up." I enjoy teaching at Pima and having the opportunity to be a part of a team that provides a major contribution to my profession - educating our future Radiologic Technologists.

Prior to attending Pima Medical Institute's Medical Assistant program, I had worked in the medical field for a number of years. I was a CNA in both hospice and home healthcare. Then, I went to school to get my bachelor's degree in business administration and obtained a position as an office manager for a home healthcare company. But I found I really missed the patient interaction, and that's when I decided to enroll in the Medical Assistant program. I had a great experience at Pima Medical and really enjoyed my instructors! One area where they really helped me was by setting up role playing situations with patients. They helped me break out of my introverted shell and become bolder. In the past, if a patient was confrontational with me, I tended to just sit back and be quiet; the more aggressive a patient became, the more passive I became. Now when I'm dealing with insurance companies or other difficult situations, I can hear my instructor's words in my head and I am able to respond respectfully and firmly and hold my own. I am currently a Medical Assistant at an endocrinologist office where I report to two physician assistants. I do referrals, room the patients, handle medication refills, respond to portal messages and keep our insulin inventory. I have a lot of fun at my job and I have learned so much about this specialty. I finally feel like I have found my place. It has become my passion and I enjoy getting up and coming to work every day. Thanks Pima Medical!

Life before Pima Medical looked like ... dead-end jobs, no career, working call center to call center with no stability. I was never proud of myself. Two things happened that motivated me to make a change. My son's father passed away suddenly and that made me to want to go to back to school. Also, around that time my cousin, who had attended Pima Medical Institute, challenged me to check it out. I knew the medical field would provide stability and I was drawn to their Medical Administrative Assistant program. I decided to simply go take the tour. Once there, I could see myself sitting in those classrooms wearing those blue scrubs and finally making something of myself, so I enrolled. I had a great experience. I had tried taking courses at the community college before, but I never finished a class. At Pima Medical I had a relationship with my instructors, my classes were small and our instructors kept us interested. It helps that you can see the end and see the career you'll have and it motivates you to finish. I am very proud of myself for completing the program and now I love my job! I am enrolled in Pima Medical's online Health Care Administration associate degree and I'm excited about furthering my education. I hadn't accomplished something in a long time and it felt so good to finish my program and to have a career. I finally made myself proud!

My dad had a bout of pneumonia and ended up on a ventilator and I was fascinated watching the respiratory therapist control my dad's breathing. I'd been working in the auto industry, never thought I was college material, but I my family believed in and motivated me to look into the field. I set up a tour of Pima Medical Institute with the program director and as I saw the facility and listened to her, I fell in love with her passion for respiratory therapy. Being a student at Pima Medical was certainly challenging for me, but the support I had from instructors and classmates was amazing. Our class decided that no one was going to fail, so when someone was struggling with a concept, we all rallied around them. The instructors were always available for extra help and by the time I got to clinicals, I really felt prepared. Prior to graduation I obtained a position with Banner South, a hospital that had been part of my community since I'd been a child. While performing bedside care as a respiratory therapist, I recognized that healthcare doesn't stop at the bedside. I became interested in looking at how, for example, a patient's social economic situation impacted their outcome. Knowing I wanted to make a bigger impact and with the confidence I gained from my time at PMI I went on and continued my education earning my bachelor's in applied management and ultimately my MBA. I navigated my way throughout the healthcare system from beside care, care coordination, to quality improvement. Wanting to be more proactive than reactive, I took a position as Senior Manager of Medicare Administration. We not only looked at how we delivered advantage plan benefits, I'm proud to say we instituted a non-traditional innovative program for our patients. Recently, I accepted a position as Director of Care Delivery Operations for Banner Health Corporate. I recognize that in order for bedside staff to offer their best care, processes and supply have to be in place. I can now play a role in making that happen and that is very exciting! Pima Medical provided the necessary educational and support a guy - who didn't think he was college material - needed in order to have the confidence to be successful. Next step - CEO!

My mother had a neuromuscular disease called Myasthenia Gravis, which resulted in her needing to be intubated and trached throughout her life, so I was familiar with respiratory. At age 19, I started my career path in the medical field as a transporter at Sunrise Hospital. As I worked with and observed the Respiratory Therapists (RT), I began to understand the importance of their profession. I knew then, this was the career for me, so I enrolled in Pima Medical Institute's RT program. I appreciated the support from both administration and instructors and their belief that I could become a productive member of the RT community. My classmates provided support throughout the rigorous program and there was a great camaraderie among us. I remember having study sessions, gatherings, and cookouts in the parking lot with the faculty, staff and students. Having the opportunity to work in professional clinical settings while in school provided the perspective I needed and upon graduation, I was promoted to a full-time Respiratory Therapist at my hospital. I also worked with University Medical Center (UMC). I continued my education in Pima Medical's Bachelor of Science in Respiratory Therapy (BSRT) and then went on to complete my Master's Degree in Business Administration at Columbia Southern University. I am still employed with UMC as their Senior Respiratory Therapist and I have been a Clinical Instructor for Pima Medical Institute's Las Vegas Campus since 2016. My eventual goal is to move into hospital administration becoming a VP or COO. I am very thankful for Pima Medical Institute. Anything worth having is worth working for, and true education is what you are willing to put into it whether you're at Yale, Harvard or Pima Medical. Therefore, always attempt to set the standard of excellence in everything you do and everything you love.

In 2005, while browsing technical programs online, Pima Medical Institute's Veterinary Assistant (VA) Program caught my eye. I filled out a request for more information and, to my surprise, Niki Riggleman, a recently retired yet highly esteemed instructor, called me immediately. Despite never having had an interest in veterinary medicine before, that call changed my life. I can't imagine being in any other field today and I'm so grateful Niki called me! I completed the VA Program and returned to complete the Veterinary Technician (VT) Program in 2007. It was a privilege to be part of the very first VT class at the Seattle Campus. One aspect of Pima Medical I truly appreciated was its accessibility; the ability to attend night classes and work during the day allowed me to maintain a steady income while pursuing my education. The hands-on classroom experience, combined with working in the field, was crucial to my professional growth. My journey with VCA Animal Hospitals began with my first externship, where I was hired even before completing it. Almost 20 years later, I'm still with VCA and grateful to have found my place there. I worked as a VA, a VT and then quickly moved up to Technician Supervisor and a regional training role. In 2020, I became the Regional Technician Director for the Northwest & Hawaii Group, supporting veterinary teams across five states. Additionally, as the current President of the Washington State Association of Veterinary Technicians (WSAVT) and a former District Chair for the National Association of Veterinary Technicians in America (NAVTA), I am dedicated to improving the careers of Veterinary Technicians and Assistants. Ensuring their optimal utilization and safety is crucial to our profession, helping us continue to serve our patients effectively.

After 25 years in restaurant management, I always knew I wanted to go back to school, but life kept getting in the way. In 2017, everything changed when I got very sick and ended up in the hospital for 10 days. One nurse, an older, highly skilled woman, was so inspiring that I thought, "If she can do this, so can I." Though I didn't want to be a nurse, I knew my management background could help me run a medical office. However, when I tried applying for receptionist jobs, I kept hearing the same thing-I needed medical experience. That's when I decided to take a leap and enroll in Pima Medical Institute's Medical Assistant (MA) program. The nine-month program gave me the education I needed to get my foot in the door. It wasn't easy-after being out of school for 20 years, I had to relearn how to study and manage my time. But thanks to Pima Medical's support system and my fellow students, I got through it. I landed my first job as an MA through my externship at Pima Heart. I soon enrolled in the online Health Care Administration (HCA) program, while moving up in my job and then continued into the Bachelor of Science in Health Care Administration (BSHCA) program. Upon completion, I applied to administrative positions and was humbled to have 15 interviews scheduled. After considering numerous job opportunities, I chose to join Banner Health as a Practice Manager, overseeing a staff of 20 (with eight providers and 40 residents). Pima Medical provided the education I needed to excel in the medical field. My instructors were there for me every step of the way. If you're considering going back to school, just do it! Choose Pima Medical and you will get the support you need.

I spent nearly seven years working as a Medical Assistant (MA) before I finally decided to continue my education and complete the Radiography program at Pima Medical Institute. One of the biggest obstacles I faced was my commute - I live in Colorado Springs, so this was a 74-mile drive each way to attend class at the Denver Campus. That meant spending at least two and a half hours a day just on the road, in addition to my coursework, clinicals and job at UCHealth. The instructors at Pima Medical were incredible. They were more than just educators-they were mentors who believed in me, even when I doubted myself. The program was challenging, but it was also incredibly rewarding. I loved every moment of it, and I genuinely believe that the hands-on, real-world experience I gained during my time there has set me up for success in my new career. One of the most exciting parts of this journey was being hired to work for both UCHealth and Penrad Imaging before even completing my program. I was offered a full-time position at Penrad Imaging and later, I was hired as a PRN at UCHealth. It was a huge confidence boost, knowing that I was already making an impact in the field even before passing my ARRT registry exam. Now, I'm officially a Radiologic Technologist, and I couldn't be more excited to start this new chapter of my career. Every challenge, every late night, every moment of doubt was worth it. Thank you Pima Medical!

Nineteen years ago, I took my first step toward a life-changing career by enrolling in the Medical Assistant (MA) program at Pima Medical Institute. I knew I wanted to work in healthcare, but I didn't realize how transformative this journey would be. During my time as an MA student, I became fascinated with Respiratory Therapy (RT), so I enrolled in Pima Medical's RT program. My instructors believed in me and pushed me beyond my limits. The administrative team was equally supportive, showing me that my education mattered to them as much as it did to me. While still an RT student, I secured my first job at North Vista Hospital. After graduating, I joined University Medical Center (UMC) in Las Vegas. Both hospitals hired me after completing my clinical rotations. I worked my way up and built my career at UMC, eventually earning a management role. While there I continued my education, completing a Bachelor of Science in Respiratory Therapy (BSRT) online program from Pima Medical and later a master's degree in Business. After retiring, I returned to Pima Medical to give back. In April 2024, I became the Clinical Director of Education for the RT program and by October 2024, I became the RT Program Director. I am forever grateful to Pima Medical Institute for believing in me. This journey wouldn't have been possible without the incredible instructors and staff who stood by me every step of the way.