WELCOME HOME ALUMNI

One day while working in retail assisting a customer who had a personal assistant and, obviously had a different lifestyle than mine, I struck up a conversation and ended up asking her what she did. She explained that she was a VP for San Ysidro Health Center and, after our conversation about her work, she gave me her card and asked me if I knew any CNA's to send them her way . Something about that conversation caused me to look at my life differently and think about where I was headed. I'd been working in retail for 10 years and I just couldn't see it taking me anywhere. At the time, my cousin was attending Pima Medical Institute. He told me the school was great, the program was fast and it wasn't too expensive and encouraged me to attend. So I went to PMI and enrolled in the Medical Assistant program. It was the best experience I've ever had! I never considered myself a great student and wasn't very book-smart, but PMI was very hands on and I loved it. The instructors were super helpful and would come in early to help me and the students became my lifelong friends. Even the security guard was awesome. I did my externship with a plastic surgeon and learned a ton. It had been 2 years since I'd had contact with that customer, but I found her business card, called her, and asked if she remembered me - Delilah from Pier One. She was blown away that she had touched me enough to encourage me to get my education and she told me she wanted to help me find a job at her company. She called me back and offered me a position as a health educator in their HIV department, with a brand new branch working with the Center for Disease Control and their federally funded grant. It is an amazing opportunity typically reserved for someone with a bachelor's degree. We offer free HIV testing and counseling for those who test positive for HIV. Even though it was a little different route than I'd planned, if I hadn't gone to PMI and gotten my education, I would have missed a fantastic opportunity! I've kept in touch with Pima. I'm on their advisory board, I come back to speak to classes, and I am able to offer their students opportunities to volunteer with our organization. I am so grateful for my education at PMI!

On 9-11, I was living in New York and watched as strangers helped one another. I walked away with a new perspective and decided I, too, wanted to help others. However, I didn't yet have the discipline to be successful in school. Instead, I worked in the tattoo industry for over 10 years before moving to Seattle. Newly divorced, working a menial job, and struggling financially, I thought back to how I'd felt after 9-11. I still wanted to care for people and, at 33, decided to go back to school. I knew the Medical Assistant program at PMI would be challenging. I am covered in tattoos and piercings, and I'm loud. I was nervous because I was interested in the medical field but not very comfortable as a professional. I followed the rules, jumped in with both feet, and loved it! At first, I was interested in surgery, but I didn't enjoy the fast pace. I wanted to talk with patients, but there was no time. Though I was offered a job, I realized it wasn't a good fit because I needed an environment where I could really care for others. I searched for jobs for a while before finding the perfect place. It's a private clinic specializing in transgender wellness and health. Providing for someone in their life's journey is so amazing! I can finally be the caring, supportive MA I want to be. Pima is amazing! If you have a passion for the medical field, they will do everything in their power to help you find success, continuing to support you even after graduation.

My mom is an instructor at Pima Medical Institute and she highly encouraged me to go into the medical field. Contrary to her advice, I spent many years working as a server in a restaurant and attending a local university. When I got really tired of working as a server, I decided to enroll in Pima Medical's three-month Phlebotomy program. I figured at the very least, I'd have a job to fall back on. It was a bit of an adjustment, but I loved my experience. At the university you're pretty much on your own. At Pima Medical the amount of support you get, whether its financial aid or help from instructors, is amazing! I got a great job as a phlebotomist at UMC (University Medical Center of El Paso), a level one trauma center. I've gotten experience in all different areas of the hospital but mainly was assigned to the ER. I was well prepared, but when I stepped into that hospital I felt like I walked into a whole different world. I had to learn how to speak to doctors and nurses without being intimidated and I learned to deal with patients, including those who were inebriated or with dementia. Nothing can quite prepare you for this, but I love my job! One day while in a room of a 19-year-old patient with a traumatic brain injury, I got a glimpse of what it's like to be an Occupational Therapy Assistant. I saw and heard the passion of this OTA as the patient was finally able to move their hand. I began researching and learned about all the different opportunities there are in the field of Occupational Therapy and decided to pursue a new career. Shortly after, I enrolled in Pima Medical's two year OTA program and I can say that after just three months, I love it! My mom always told me I belonged in the medical field. She used to say, "It takes a special kind of heart to work in the medical field. Those people are walking angels here on earth and they are healers!" My mom was right!

My dad had a bout of pneumonia and ended up on a ventilator and I was fascinated watching the respiratory therapist control my dad's breathing. I'd been working in the auto industry, never thought I was college material, but I my family believed in and motivated me to look into the field. I set up a tour of Pima Medical Institute with the program director and as I saw the facility and listened to her, I fell in love with her passion for respiratory therapy. Being a student at Pima Medical was certainly challenging for me, but the support I had from instructors and classmates was amazing. Our class decided that no one was going to fail, so when someone was struggling with a concept, we all rallied around them. The instructors were always available for extra help and by the time I got to clinicals, I really felt prepared. Prior to graduation I obtained a position with Banner South, a hospital that had been part of my community since I'd been a child. While performing bedside care as a respiratory therapist, I recognized that healthcare doesn't stop at the bedside. I became interested in looking at how, for example, a patient's social economic situation impacted their outcome. Knowing I wanted to make a bigger impact and with the confidence I gained from my time at PMI I went on and continued my education earning my bachelor's in applied management and ultimately my MBA. I navigated my way throughout the healthcare system from beside care, care coordination, to quality improvement. Wanting to be more proactive than reactive, I took a position as Senior Manager of Medicare Administration. We not only looked at how we delivered advantage plan benefits, I'm proud to say we instituted a non-traditional innovative program for our patients. Recently, I accepted a position as Director of Care Delivery Operations for Banner Health Corporate. I recognize that in order for bedside staff to offer their best care, processes and supply have to be in place. I can now play a role in making that happen and that is very exciting! Pima Medical provided the necessary educational and support a guy - who didn't think he was college material - needed in order to have the confidence to be successful. Next step - CEO!

My mother had a neuromuscular disease called Myasthenia Gravis, which resulted in her needing to be intubated and trached throughout her life, so I was familiar with respiratory. At age 19, I started my career path in the medical field as a transporter at Sunrise Hospital. As I worked with and observed the Respiratory Therapists (RT), I began to understand the importance of their profession. I knew then, this was the career for me, so I enrolled in Pima Medical Institute's RT program. I appreciated the support from both administration and instructors and their belief that I could become a productive member of the RT community. My classmates provided support throughout the rigorous program and there was a great camaraderie among us. I remember having study sessions, gatherings, and cookouts in the parking lot with the faculty, staff and students. Having the opportunity to work in professional clinical settings while in school provided the perspective I needed and upon graduation, I was promoted to a full-time Respiratory Therapist at my hospital. I also worked with University Medical Center (UMC). I continued my education in Pima Medical's Bachelor of Science in Respiratory Therapy (BSRT) and then went on to complete my Master's Degree in Business Administration at Columbia Southern University. I am still employed with UMC as their Senior Respiratory Therapist and I have been a Clinical Instructor for Pima Medical Institute's Las Vegas Campus since 2016. My eventual goal is to move into hospital administration becoming a VP or COO. I am very thankful for Pima Medical Institute. Anything worth having is worth working for, and true education is what you are willing to put into it whether you're at Yale, Harvard or Pima Medical. Therefore, always attempt to set the standard of excellence in everything you do and everything you love.

Dentistry was always in my plan, but life took a turn when I became a young mom while attending NMSU (New Mexico State University). Returning home, I started working for a family friend's dental practice, fell in love with the field, and decided to officially pursue a career in Dental Assisting (DA). I was looking for a fast-paced program and Pima Medical Institute was the perfect fit. My experience there was fantastic-I applied what I learned on the job and made lifelong friends. After working as a dental assistant for a year, I decided to further my career and enrolled in the Dental Hygiene (DH) program at Pima Medical. The program was challenging, but the instructors were incredible. I was taught by some of the icons of dental hygiene and I thrived in the rigorous environment. Upon graduation, I quickly secured a job as a dental hygienist, working five days a week to maximize my education. Over time, I got married, had another son, and excelled in my career, and began working in a corporate dental setting. In 2021, I returned to Pima Medical as an instructor in the hygiene clinic, a full-circle moment. To say I loved it would be an understatement. Not only did I find my passion for teaching, I got to continue learning alongside my students. Currently, I'm preparing to open New Mexico's first dental hygiene studio to meet the needs of preventative care. I hope to employ several dental hygienists and we plan to collaborate with local dentists. I'm also starting a dental hygiene consulting business. I am excited about this business venture and genuinely credit my success to the education I received at Pima Medical. I am incredibly grateful to my instructors for shaping me into the professional I am today.

In 2005, while browsing technical programs online, Pima Medical Institute's Veterinary Assistant (VA) Program caught my eye. I filled out a request for more information and, to my surprise, Niki Riggleman, a recently retired yet highly esteemed instructor, called me immediately. Despite never having had an interest in veterinary medicine before, that call changed my life. I can't imagine being in any other field today and I'm so grateful Niki called me! I completed the VA Program and returned to complete the Veterinary Technician (VT) Program in 2007. It was a privilege to be part of the very first VT class at the Seattle Campus. One aspect of Pima Medical I truly appreciated was its accessibility; the ability to attend night classes and work during the day allowed me to maintain a steady income while pursuing my education. The hands-on classroom experience, combined with working in the field, was crucial to my professional growth. My journey with VCA Animal Hospitals began with my first externship, where I was hired even before completing it. Almost 20 years later, I'm still with VCA and grateful to have found my place there. I worked as a VA, a VT and then quickly moved up to Technician Supervisor and a regional training role. In 2020, I became the Regional Technician Director for the Northwest & Hawaii Group, supporting veterinary teams across five states. Additionally, as the current President of the Washington State Association of Veterinary Technicians (WSAVT) and a former District Chair for the National Association of Veterinary Technicians in America (NAVTA), I am dedicated to improving the careers of Veterinary Technicians and Assistants. Ensuring their optimal utilization and safety is crucial to our profession, helping us continue to serve our patients effectively.

Before going back to school, my life wasn't on the best path. After high school, I planned to become a nurse, but deep down I knew it wasn't what I really wanted. Eventually, I moved out on my own, but I found myself surrounded by the wrong people and making choices I wasn't proud of. It wasn't until I met my fiance that I seriously considered going back to school. He encouraged me to think about my future and what would truly make me happy. After some soul-searching, I decided to look for a Dental Assistant program - and for the first time, I felt excited about my future. I found Pima Medical Institute through an online search, and after seeing so many great reviews from alumni, I knew it was the right place for me. Enrolling was the best decision I could have made. My experience at Pima Medical was nothing short of amazing - the support from my classmates, instructors, and family kept me going. My instructor, Margarita, was especially supportive. In fact, I wouldn't have made it through without her guidance. I was excited for my externship at Associates in Family Dentistry and grateful to be hired upon completion. As I plan to move soon, I'm holding off on furthering my education for now, but I'm eager to explore my options. I am a proud graduate of Pima Medical and my ultimate goal is to build a successful career while growing my family with my fiance.

When my children were heading off to college, I realized it was my turn to invest in myself. I wanted a career that aligned with my passions-health, fitness and helping people-while also offering job stability and global opportunities. Becoming a Physical Therapist Assistant (PTA) checked all the boxes, and after researching different programs, Pima Medical Institute stood out as the perfect fit for my timeline and lifestyle. Going back to school after 15 years as a stay-at-home soccer mom was the hardest thing I've ever done. The fast-paced, condensed program challenged me academically, and the commute from Tacoma to North Seattle meant long days followed by even longer nights of studying. But Pima Medical provided endless support-faculty were always available, and I took advantage of every extra lab and hands-on practice session. They held us to high standards because patients deserve the best, not just someone getting by. After graduation, I started at an orthopedic outpatient clinic, later transitioning to Olympic Sports and Spine, where I earned my orthopedic sports certification and became a Certified Lymphatic Therapist. Eventually, I sought a setting that allowed more personalized patient care, leading me to a private practice where I now enjoy one-on-one treatment sessions. I plan to retire here. Pima Medical gave me the knowledge, confidence, and professionalism to succeed. Even after graduating, I've stayed connected with my instructors, who were always honest, supportive and dedicated. My career allows me to keep learning and growing, and for that, I'm forever grateful.