- • I am having trouble logging in. How do I know if I have a student portal account?
- Starting in 2009 we began giving ALL students a PMI email account and assisted them in creating a Student Portal Account to be able to view grades, attendance, financial aid forms, etc. If you created that account, you will be able to use the same log in and password for this new alumni site.
- • I think I have a student portal account but I can’t remember the log in and password?
- Your Student Portal Account User Name or Log uses: first initial + last name + birth month + last 3 digits of SSN (ex. jbrown2457). Your password is your 8 digit birthdate (ex. 07301978).
- • How do I request a transcript?
- Simply log on to the Alumni site and complete a Transcript Request Form letting us know where you need the official transcript sent. You may submit 2 locations for the official transcript and you may also ask for an unofficial transcript to be sent to your home. When you hit the submit button, that request is sent to the office manager/registrar at your campus. Transcript requests are usually processed within a week.
- • What is the difference between an official transcript and an unofficial transcript?
- They both include the same information. An official transcript is sealed and goes directly from our institution to another institution or workplace. You can have an unofficial transcript mailed to your home.
- • How much does an official transcript cost and how long will it take?
- PMI sends out your transcripts for FREE and Transcript Requests are usually processed within a week. Graduates from the 70s and 80s may experience a slightly longer turn-around time as their records are located off campus.
- • I lost my certificate. how can I get a new one?
- Contact the office manager/registrar at your campus regarding a replacement.
Resumes and Cover Letters
- • I am confused by the "Objective" at the top of a resume. Is it mandatory? What's the purpose and what should be my focus?
- An objective is not necessary, but serves to entice an employer to read on. The focus should not be on you, but on the specific job you're applying for and what skills set you apart as an asset to this employer; in one sentence, briefly detail what you will bring TO THE EMPLOYER, i.e., efficiency, productivity, creativity... by utilizing skills such as customer service, organization, communication, computer knowledge, etc.
- • My friend recently put together a "job search portfolio". What is this and how does it differ from the standard cover letter and resume.
- As a "seasoned" professional, you may want to include awards, special recognition letters, licenses, certifications, and documentation highlighting special projects (particularly if specific positive results are quantified); as a recent graduate with limited experience, national certifications are huge, together with licenses, letters of recommendation from instructors, mentors, externship supervisors and, in the medical arena, HIPAA/OSHA certification, validation of CPR/First Aid training can also be important.
- • I lost my job and have an outdated resume and no idea what current trends dictate or what information employers are seeking in today's market. Can you help me?
- Yes! Please click on the Contact an Advisor link to work directly with one of our Career Services members at the campus nearest you. We're happy to review your old resume and provide feedback or walk you through creating a resume from scratch. We maintain current information by meeting twice a year with Advisory Boards, made up of professionals from our medical communities, who keep us apprised of the key skills, experience, credentials and personal traits they seek when hiring.
- • I graduated from the MA program in Seattle and worked there since 2004, but I just relocated to Phoenix. How can I get help with finding employment in Arizona?
- We are assuming, in this scenario, that you have no current resume so the first step would be to take a few moments to jot down your educational and work experience in a chronological format. Click the Contact an Advisor link and arrange to work directly with a member of our Career Services team at the campus nearest you. We will assist you with formatting your resume, drafting a cover letter and networking with employers in the Phoenix community. If you're feeling a little uneasy about interviewing, we'll also do some practice / mock interviews in preparation for the real thing.
- • I have been an unemployed Dental Assistant for nine months. What can I do to increase my chances of getting hired?
- A lapse in experience can signal challenges, from an employer's perspective. You may want to return to your campus for a skills assessment or to audit some classes (at no cost to you). This might well serve to increase your confidence, and it will show a potential employer that you're serious about staying on top of your professional game.
- • I worked as an MAA, took a few years off, now want to return to the same type of work. How can I get an employer to notice me with this lag in my work history?
- In updating your resume, focus on all the skills you've honed while taking this break from the professional arena – volunteer work you've done, serving on a committee at your church, taking a leadership role in a family business, joining a professional organization – anything that involved utilization of the organizational, computer, customer services skills you relied on every day as a Medical Administrative Assistant. If you need assistance with this exercise, please contact a Career Services Advisor at the campus nearest you.
- • I have had three interviews in the last two weeks, but not a single job offer? What can I do?
- Visiting with one our Career Services team members to review the details of your interviewing experience will very likely help isolate challenges you're facing. It may be that you are unprepared for today's interviewing techniques, as employers have gotten away from direct questions and are more likely to pose "situational scenarios", such as, "Explain a very difficult challenge you've faced in the past and how you dealt with it." A practice/mock interview session with one of our Career Services team members might give you the pointers you need to ace that next interview.