WELCOME HOME ALUMNI

Prior to attending Pima Medical Institute's Medical Assistant program, I had worked in the medical field for a number of years. I was a CNA in both hospice and home healthcare. Then, I went to school to get my bachelor's degree in business administration and obtained a position as an office manager for a home healthcare company. But I found I really missed the patient interaction, and that's when I decided to enroll in the Medical Assistant program. I had a great experience at Pima Medical and really enjoyed my instructors! One area where they really helped me was by setting up role playing situations with patients. They helped me break out of my introverted shell and become bolder. In the past, if a patient was confrontational with me, I tended to just sit back and be quiet; the more aggressive a patient became, the more passive I became. Now when I'm dealing with insurance companies or other difficult situations, I can hear my instructor's words in my head and I am able to respond respectfully and firmly and hold my own. I am currently a Medical Assistant at an endocrinologist office where I report to two physician assistants. I do referrals, room the patients, handle medication refills, respond to portal messages and keep our insulin inventory. I have a lot of fun at my job and I have learned so much about this specialty. I finally feel like I have found my place. It has become my passion and I enjoy getting up and coming to work every day. Thanks Pima Medical!

Which program did you complete and what made you decide to continue your education online? I am currently enrolled in the Bachelor of Science in Health Care Administration online program. Time is flying and I am already in the middle of the third semester out of four. I remember asking myself; "Is it possible to go to school while I'm working full time?" I realized that the answer was "absolutely!" after speaking to some of my colleagues who have also furthered their education online. Now that I have been in the program for quite some time, I also realize that online classes have allowed me to balance my work, school and family time. What made you choose PMI's program? PMI is well respected in the community and recognized to deliver top-notch education. I can attest to that being a former graduate of the Respiratory Therapy program. I can also attest to this because I believe I work with some of the most caring and passionate instructors in the state. The faculty are truly dedicated to giving quality education to each student. PMI equipped me with all the skills and education to excel as a respiratory therapist once before and I knew they could help me reach the next level in my career through their bachelor program. What was it like to manage a full-time position and your course load? My biggest concern when inquiring about going back to school was balancing work, school and family time. I knew I would have to make a sacrifice, but I didn't know how flexible school would be. The assignments are normally given on a weekly basis versus traditional school which is typically a new lesson each day. This gives YOU the ability to choose how to distribute your education efforts throughout the week. If I knew then what I know now, I would not have hesitated to start the program. Did you feel like the coursework was practical for your profession? Each class that I have taken has helped me expand my knowledge of the health care industry and improve myself professionally. Since the first semester, for example, I immediately learned new Microsoft Office skills that I didn't even know existed! I was able to apply these new skills right away in my current role as an instructor. The program improved my professional communication skills and I can now speak the health care administration language as I learned about health care laws and policies. Would you encourage others to continue their education and would you recommend this program? Many of us work hard on our jobs, no doubt. However, we also have to work hard on OURSELVES. One way we can improve ourselves is through education. Pima Medical Institute delivers life-transforming education that can help you open doors of opportunity in your career.

My life before Pima Medical Institute involved low paying jobs and starting many things that I never finished. I was a single mom living with my parents wanting more but not knowing where to go. My niece was interested in nursing and had set up an appointment at Pima Medical but was nervous about going alone and asked me to go with her. She never showed up for the interview and, knowing I needed a change; I began talking with the advisor about a possible career for myself. Before I knew it, I was starting the Respiratory Therapy program. I hadn't been in a classroom in 20 years. It wasn't easy and it was very humbling, but the campus director, the staff, and the instructors were very supportive and encouraging. Crystal, one of my instructors, became my mentor and every time I struggled, she would NOT let me quit. In the past, this had been my pattern to quit, but she helped me break that pattern, and she is the reason I finished the program. I felt like I hadn't accomplished anything in 43 years, but now I have a job at Banner Desert and I feel so good about myself. My daughter is so proud of me. I finally completed my associate's degree, and I realized I CAN finish things, so I'm not stopping. I just enrolled in Pima Medical's online Bachelor of Science in Respiratory Therapy program. My life after Pima Medical Institute has improved so much, and it is incredible! If you would have told me two years ago that I would have a career and be working on my bachelor's, I would never have believed it. I feel alive and blessed!

As a proud Pima Medical Institute BSRT graduate, my journey from an associate's degree in Respiratory Therapy (RT), to a bachelor's degree, to achieving my dream job as a Critical Care Transport Respiratory Therapist at Children's Mercy has been nothing short of remarkable. While in school for my associate's at Concorde College, they highly encouraged us to continue our education and recommended Pima Medical's online Bachelor of Science in Respiratory Therapy (BSRT). I knew a bachelor's would increase my salary and would also be helpful for future supervisory or management positions. The flexibility of online classes made it manageable for me to work full-time at Salem Health, a level II trauma center with a level III NICU, while pursuing my degree. My dream of working in medical transport began at age 17, when I was a volunteer patient for the local fire department and experienced being flighted out of our neighborhood. After years of experience as an RT, I landed my dream job. As a Critical Care Transport RT, I participate in various types of transports, from helicopters and fixed wing, to jets and ground transportation, proving support to hospitals nationwide. Children's Mercy in Kansas City is one of the busiest transport teams, covering a wide range of patients including neonates, pediatrics, maternal and fetal cases. Working with limited resources challenges me to think on my feet and be creative with patient care. The transport team, comprised of brilliant minds, requires continuous education, certifications, and simulations to improve patient care. During my downtime, I enjoy visiting former patients and their families and witnessing their progress. I love to do PR at community events where I hope to inspire young girls to pursue a fulfilling career in healthcare. I'm appreciative for the role Pima Medical played in shaping my success and making my dream job a reality.

Growing up I'd always had my heart set on healthcare and my dream was to become a nurse. Despite being a good student initially, family issues led me to drop out of high school. I eventually got my GED and completed a nursing assistant program through Job Corps. Life threw more challenges my way, including a young marriage, poor partner choice and raising five children as a single mother. After seeing advertisements for Pima Medical Institute, I was drawn to enroll in the Medical Assistant (MA) evening program. Balancing work, school and motherhood was tough, but I persevered for nine months. I began my new career in urgent care and later pediatrics, where I've been ever since. After a few years, Pima Medical reached out encouraging me to pursue an online Health Care Administration (HCA) associate degree. This degree opened more career doors for me. Today, I am a Lead Medical Assistant at Phoenix Children's Hospital, working with the Homeless Youth Outreach Department. I wear many hats, including clinical lead, Spanish interpreter and vaccine coordinator. Recently, I enrolled in an accelerated nursing bachelor's program at Grand Canyon University, transferring many Pima Medical credits and moving closer to my dream of becoming a nurse. Pima Medial provided the foundation for my success. And even today, I always accept their student externs. The difference in skill between their students and others is noticeable. Returning to school as a single mom with five kids was challenging, but it was worth it. Many feel stuck in minimum wage jobs, but education can change that. Though it's tough initially, the long-term benefits include better job opportunities and more time with family. My journey was hard, but Pima Medical Institute was the key to my success. With determination and effort, you can achieve your dreams too.

Pima Medical Institute has been a cornerstone in my career, providing a foundation that has endured through different stages of my life. Now, I'm excited to return to school and build on that strong base. No one in my family is in the dental field, but I've always had a passion for becoming a dental hygienist. After high school, I spent five years working in Alaska's fishing industry. Upon returning to Seattle, I inquired about the Dental Hygiene program at Pima Medical Institute and ultimately enrolled in the Dental Assistant program. Balancing full-time work during the day with evening classes at Pima Medical was challenging but rewarding. My teacher was great, and I formed lasting friendships-I'm still close with one of my classmates more than 20 years later. My first job was with a doctor in West Seattle, where I worked for two years before needing to go on bed rest due to pregnancy. I took a 15-year break to focus on being a mom. Remarkably, I was able to jump right back into my career as a Dental Assistant when I was ready. After moving to Phoenix, I started working as a temp and then secured my current position at Anthem Sonoran Valley Implants and Dental Center. It felt like riding a bike-everything came back to me. I love educating patients and helping them take care of their teeth. Currently, I'm in the process of applying to a Dental Hygiene program in my area. I want to further my education in the dental field and one day I hope to be able to clean teeth for free to help people who can't afford dental care. Pima Medical Institute has been supportive throughout my journey, from enrolling and securing financing to ongoing assistance whenever I need it. I'm incredibly grateful for the education and opportunities Pima Medical has provided me.

Before going back to school, my life wasn't on the best path. After high school, I planned to become a nurse, but deep down I knew it wasn't what I really wanted. Eventually, I moved out on my own, but I found myself surrounded by the wrong people and making choices I wasn't proud of. It wasn't until I met my fiance that I seriously considered going back to school. He encouraged me to think about my future and what would truly make me happy. After some soul-searching, I decided to look for a Dental Assistant program - and for the first time, I felt excited about my future. I found Pima Medical Institute through an online search, and after seeing so many great reviews from alumni, I knew it was the right place for me. Enrolling was the best decision I could have made. My experience at Pima Medical was nothing short of amazing - the support from my classmates, instructors, and family kept me going. My instructor, Margarita, was especially supportive. In fact, I wouldn't have made it through without her guidance. I was excited for my externship at Associates in Family Dentistry and grateful to be hired upon completion. As I plan to move soon, I'm holding off on furthering my education for now, but I'm eager to explore my options. I am a proud graduate of Pima Medical and my ultimate goal is to build a successful career while growing my family with my fiance.

My journey into health care began with the encouragement of my aunt, Marie Defede, who worked in admissions at Pima Medical Institute's Chula Vista campus. Inspired by her support, I enrolled in the Medical Assistant program in 2002 and graduated in 2003, a decision that forever changed my life. Shortly after, I started working at Scripps Anderson's Clinic in La Jolla as a medical assistant in the Sports Orthopedic Department. I had the unique opportunity to support the San Diego Padres Baseball Team. That fast-paced environment taught me the importance of clinical accuracy, teamwork and compassionate patient care. Wanting to give back, I returned to Pima Medical as an instructor, teaching Medical Assistant front and back office skills, Medical Administrative courses and Career Preparation. Helping students grow was deeply fulfilling, and in 2010, I was honored as Pima Medical's Peak Performer for my dedication to education and mentorship. My career expanded beyond clinical work when I transitioned into the biopharmaceutical sector. I worked with Johnson & Johnson and Pfizer, focusing on clinical operations, system optimization and compliance in regulated environments. Alongside my career, I advanced my education. I earned an Associate Degree in Health Care Administration in 2010, a B.S. in Health Care Administration in 2013 and then a M.S. in Health Administration. I am currently completing a Doctorate in Organizational Leadership, with a focus on inclusive leadership and healthcare transformation. Today, I serve as a Clinical Business Systems Analyst, leading projects in organizational development, system implementation and process improvement. Beyond my career, I am a passionate advocate for LGBTQ+ communities, patient rights and underserved populations. Pima Medical was where it all began. It provided the foundation, support and mentorship I needed to pursue a fulfilling career in healthcare and leadership. I will always be proud to say my journey started at PMI.

I started my career as a medic on an ambulance and knew I wanted to become a nurse. Everyone around me was doing it and it felt like the natural next step. At the time, I was working toward a degree in paramedicine at another college but their nursing program required a Certified Nursing Assistant certificate (CNA), which I didn't have. I was ready to get started and Pima Medical Institute offered exactly what I needed: a program that didn't stretch over an entire semester. I enrolled in the CNA course, checked that box and had a great experience. Eventually, I was accepted into a nursing program elsewhere - but the waitlist was a year and a half. That's when Pima Medical reached out. They said, "You're an alum and we have a nursing program." It was accelerated and could get me in right away, so I said yes. I completed the Registered Nurse (RN) program and went straight to work as a nurse. My boss had always encouraged me to pursue my Bachelor of Science in Nursing (BSN) and though it was something I wanted to do, I just kept putting it off. I finally enrolled in another school's program but didn't like the structure. They said it was "fully online", but there were group projects and required meetings that didn't fit my schedule. I dropped and gave Pima Medical a shot again. The BSN program was amazing. It was clearly laid out, well-paced and truly online. I had the support I needed but I could also self-guide. Today, I'm the clinic manager for a company that operates 12 occupational health clinics across five states. Plus, I've been accepted into the Master of Science in Organizational Leadership (MSOL) program at Pima Medical. I'm pursuing this advanced degree to grow as a leader and bring more to the table. Pima Medical has always been honest, consistent and structured. If you're a self-starter with a busy schedule, this is the school for you.