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Susan ResMedical AssistantColorado Springs Adrienne AndrowskiRespiratory Therapy BSOnline Deserae JuarezHealth Care Administration BSOnline Gilbert GarciaRespiratory TherapyTucson Lucero BarcenasPhysical Therapist AssistantHouston Jeffrey BotkinMasters in Organizational LeadershipOnline Ryann DavidsonVeterinary TechnicianTucson Ashley HollandVeterinary TechnicianSeattle Seanna CharltonMedical AssistantSeattle Breeon MooreDental AssistantColorado Springs Brigitte TraceRespiratory TherapyDenver Tahjiza JonesMasters in Organizational LeadershipOnline
I am a Medical Assistant at Children's Hospital of Colorado where I work in the pulmonary department, and I love my job! Believe it or not, I wake up every day excited to come to work. I can't wait to see the families and kids. Way before PMI, I was trained in the animal science field, and later my husband and I ran an HOA management company for a number of years. Unexpectedly, two family members became very ill, and walking through this very difficult experience led me to desire a career in the medical field. After finding Pima Medical Institute, I never hesitated. I thought of it one day, signed up the next, and started the Medical Assistant program a month later. It was not only the right timing, it was the right place, and it has been an amazing journey! I had a great student experience at Pima, and the instructors were amazing. They cared about us and were available anytime any of us needed anything. To be honest, they actually became more like friends than teachers. My current job is a perfect fit for me, and I'm so grateful for my training at PMI!
I grew up in an unsupportive environment, constantly reminded of my limitations. After dabbling in community college and an unfinished nursing program, I found myself divorced with two young children, wondering what I could do to provide for my family. That's when I discovered Pima Medical Institute and enrolled in the Medical Secretary program. Within three months, I graduated and landed a job in the medical field, giving me the stability I desperately needed. After moving to Las Vegas, I continued to grow my career-first as an office manager and later doing billing. One day, I learned that Pima Medical was launching a Respiratory Therapy program. I jumped at the chance to enroll, excited to take my career to the next level. Balancing school, work, and motherhood was tough. My kids and I would do homework together, and I showed them it's never too late to change your path. After graduating, I was hired at Summerlin Hospital, where I worked for 14 years. Watching the devastation in New York, when the pandemic hit in 2020, I knew I had to step up and help. I was hired as a traveler at New York Presbyterian Cornell, one of the top hospitals in the country. It was intense-over 230 patients on ventilators when I arrived -but I learned and grew through it all. While on the frontlines, I was also pursuing my Bachelor of Science in Respiratory Therapy through Pima Medical. I faced moments of doubt, but with the support of my program director, I pushed through. My son and I graduated with our bachelor's degrees in the same year-a moment of immense pride for my family. I now work for the Nevada Donor Network, a new and upcoming field for RT's, turning tragedy into hope through organ donation. I feel a deep sense of purpose, knowing that I help give families a second chance. Thanks to Pima Medical, I've built a career that I love, and I'll never stop learning or growing.
Back in 2001 I enrolled in Pima Medical Institute's Medical Assistant Program. I was actually interested in nursing, but I had a young child and I just didn't have time to be on a waiting list. I enjoyed the program and ended up working as a Medical Assistant for 10 years until I felt like I had hit that glass ceiling and I couldn't grow any more. I called PMI to see if they had a next step for me. When I learned about their online Health Care Administration associate's degree program, I got really excited! It was challenging, but I was motivated. My kids were a little older and they understood our life would change for a time while I was working and going to school, so we made it a family affair and we all studied together each night. My classes were really beneficial. They prepared me for leadership and management; skills I need for my current position. Our instructors made the classes practical. For example, we would have class discussions on how to handle patients who were upset. When I finished the program I realized I wanted to keep going, so I continued on and completed PMI's Bachelor of Science in Health Care Administration. I am currently employed at Westmed Family Healthcare as their Clinical Supervisor. I would encourage other MAs to continue their education. Combining my years of experience with the online degrees from PMI has opened more doors for me in the healthcare field.
My dad had a bout of pneumonia and ended up on a ventilator and I was fascinated watching the respiratory therapist control my dad's breathing. I'd been working in the auto industry, never thought I was college material, but I my family believed in and motivated me to look into the field. I set up a tour of Pima Medical Institute with the program director and as I saw the facility and listened to her, I fell in love with her passion for respiratory therapy. Being a student at Pima Medical was certainly challenging for me, but the support I had from instructors and classmates was amazing. Our class decided that no one was going to fail, so when someone was struggling with a concept, we all rallied around them. The instructors were always available for extra help and by the time I got to clinicals, I really felt prepared. Prior to graduation I obtained a position with Banner South, a hospital that had been part of my community since I'd been a child. While performing bedside care as a respiratory therapist, I recognized that healthcare doesn't stop at the bedside. I became interested in looking at how, for example, a patient's social economic situation impacted their outcome. Knowing I wanted to make a bigger impact and with the confidence I gained from my time at PMI I went on and continued my education earning my bachelor's in applied management and ultimately my MBA. I navigated my way throughout the healthcare system from beside care, care coordination, to quality improvement. Wanting to be more proactive than reactive, I took a position as Senior Manager of Medicare Administration. We not only looked at how we delivered advantage plan benefits, I'm proud to say we instituted a non-traditional innovative program for our patients. Recently, I accepted a position as Director of Care Delivery Operations for Banner Health Corporate. I recognize that in order for bedside staff to offer their best care, processes and supply have to be in place. I can now play a role in making that happen and that is very exciting! Pima Medical provided the necessary educational and support a guy - who didn't think he was college material - needed in order to have the confidence to be successful. Next step - CEO!
I was injured while playing soccer in high school and my physical therapist said to me, "I think you'd be a really good physical therapist!" I tucked that away until I was at Texas State University heading toward becoming a nurse when I realized it just wasn't for me. I switched to Exercise Sports Science with a pre-physical therapy emphasis. After graduation, the doctorate physical therapy programs were extremely competitive and I just didn't have the confidence to apply - still a regret. Instead, I reviewed my options and began searching for a Physical Therapist Assistant (PTA) program and found Pima Medical Institute. It was a challenging, accelerated 18-month program, but my instructors were super motivating. Although they were hard on us, they gave us all the tools needed to be the best professional clinicians we could be. I was awarded the most "outstanding student" at graduation and offered a job at each of my clinical rotations. I began my therapist journey as a pediatric PTA until I found the place I really loved; working in sports medicine and rehabilitation. During my five plus years in orthopedics, I worked with multiple students as a clinical instructor. This drew my passion for education and I began my journey as a clinical director and instructor back at the same PTA program I'd attended. I tell my students I've been down their same path and I am going to give them everything they need to be a success in their clinical experience. I remind them that I am invested in their success because not only is Pima Medical's reputation on the line, so is mine as a graduate of this program. Pima Medical provided what I needed to become a great therapist and for that I am thankful. I believe I've found my place in education and I am hoping to further my education through the master's degree program in the future.
I chose imaging because I wanted to help others. In addition, I had family in the field so I was aware of the opportunities Radiology has to offer. I chose Pima Medical Institute both as an academic institution and later as an employer for the mission and values the organization stands for. After graduating from the Radiography program in 2008, I worked in x-ray and also spent 12 years as a Radiologic/Lithotripsy Technologist for a nationwide surgical provider performing ESWL procedures with Urologists in surgery across the state of Arizona. After coming to Pima Medical as an instructor, I chose to enroll in their Masters in Organizational Leadership (MSOL) program. Working full time as a Program Director and meeting the demands of a rigorous program has been challenging, but with proper time management and support of others, I've been able to overcome the workload. In both of my academic experiences at Pima Medical I had the greatest time getting to know my instructors and fellow students. I appreciate the level of preparation for real world scenarios that Pima Medical offers. I want to thank the faculty I have collaborated with through all my academic experience. I am grateful for the hard work and effort they put into preparing me for a future in healthcare and leadership. I am lucky enough to collaborate with a former instructor who is the Radiography Program Director at the Mesa Campus. It is funny how life works and how things can come full circle.
My family always told me I would thrive in the veterinary field, but I didn't believe in myself. I was 24, working and intermittently taking general education classes at the community college or university with no clear direction. Everything changed when I visited Pima Medical Institute and enrolled in the Veterinary Assistant (VA) and Veterinary Technician (VT) programs. These programs ignited my passion for the veterinary field, and I was finally on a career path I loved. The instructors at Pima Medical were incredible, providing both education and valuable connections in the veterinary field. While attending the VT program, I balanced two full-time jobs in the industry, applying my classroom learning to real-world situations. This hands-on experience was invaluable. My instructors were always available and understanding of my very demanding schedule, even making sure I had snacks when I hadn't taken time to eat. After graduation, I spent six years at a fast-paced ER. Today, I am the Hospital Administrator at Pima Pet Clinic where I am able to utilize both my technical skills and administrative expertise. Additionally, I serve in the United States Army Reserves in a Veterinary Detachment, training medical personnel on K9 emergency assessments. Utilizing a remote-controlled robotic dog, I create scenarios (increased heart rate, insinuating pain, blood flow sensors, stomach inflation, even amputations) in order to practice real-time medical emergencies. The mix of knowledge and experience I gained at Pima Medical has been instrumental in my career and my ability to teach. Participating in these training exercises has been one of the most fulfilling experiences in my life. The connections and the education I received at Pima Medical have truly transformed my life.
In 2005, while browsing technical programs online, Pima Medical Institute's Veterinary Assistant (VA) Program caught my eye. I filled out a request for more information and, to my surprise, Niki Riggleman, a recently retired yet highly esteemed instructor, called me immediately. Despite never having had an interest in veterinary medicine before, that call changed my life. I can't imagine being in any other field today and I'm so grateful Niki called me! I completed the VA Program and returned to complete the Veterinary Technician (VT) Program in 2007. It was a privilege to be part of the very first VT class at the Seattle Campus. One aspect of Pima Medical I truly appreciated was its accessibility; the ability to attend night classes and work during the day allowed me to maintain a steady income while pursuing my education. The hands-on classroom experience, combined with working in the field, was crucial to my professional growth. My journey with VCA Animal Hospitals began with my first externship, where I was hired even before completing it. Almost 20 years later, I'm still with VCA and grateful to have found my place there. I worked as a VA, a VT and then quickly moved up to Technician Supervisor and a regional training role. In 2020, I became the Regional Technician Director for the Northwest & Hawaii Group, supporting veterinary teams across five states. Additionally, as the current President of the Washington State Association of Veterinary Technicians (WSAVT) and a former District Chair for the National Association of Veterinary Technicians in America (NAVTA), I am dedicated to improving the careers of Veterinary Technicians and Assistants. Ensuring their optimal utilization and safety is crucial to our profession, helping us continue to serve our patients effectively.
I have always had an interest in the medical field, but had no idea where to begin. My brother went to Pima Medical Institute for the Veterinary Technician program, which led me to look into the school. After my first tour, I knew it was the place for me and I enrolled in the Medical Assistant (MA) program. My student experience was amazing! I had fantastic instructors and got so much hands-on experience in such a short amount of time. At first, it was difficult to balance full-time school while working, but I loved what I was learning so much that putting in the work was something I was more than willing to do. I loved getting to practice my hands-on skills with my classmates. Doing things like injections and blood draws on real people truly prepares you for real patients. I graduated from Pima Medical with a 4.0 GPA, and as soon as I started to apply for jobs, the offers were rolling in! I ultimately chose to work at University of Washington Medical Center because it seemed like the best opportunity for me, and it definitely has been. Since graduating, I have been working at UW for the last year. I have learned so much and have never been more confident in a job. Getting my education at Pima Medical Institute was truly one of the best decisions I have ever made. It prepared me so much for my future and made stepping into a new role a piece of cake. I would highly recommend Pima Medical to others seeking to change their lives.
When I got braces in high school, I was fascinated by how something so simple could transform a person's smile-and their confidence. That experience sparked my interest in the dental field, and after researching options, I found Pima Medical Institute's Dental Assistant (DA) program. I enrolled right after high school and jumped into the program. My instructors were incredible! I never considered myself a standout student, but the hands-on learning style was perfect for me. I learned so much, and when it came time for my externship, it felt like a breeze because I was so prepared. They even offered me a job as soon as I finished, and I worked there happily until I moved out of state. Since graduating in 2011, I've worked in every part of a dental office-from assisting to managing the front desk to being an office manager. Today, I'm a mom of two fast-growing kids, and I want more flexibility to be with them, so I'm going back to school for billing and coding. This will allow me to continue working in the dental field from home. I love the dental field because I get to make a difference-helping patients find relief from pain or transforming their smiles - and I'm excited about the next chapter in my dental career. Pima Medical is an amazing place with caring instructors and I would choose it all over again. It's changed my life.
Back in 2005, I was working in Public Relations at National Jewish Health, the nation's #1 respiratory hospital, when I first discovered the field of Respiratory Therapy (RT). Fascinated by the work, I asked the Director of Respiratory who offered the best RT program. Without hesitation, he said, "Pima Medical Institute." My decision was made. My time in the Respiratory Therapy program at Pima Medical was incredible. The hands-on training during clinical rotations left me feeling fully prepared to enter the field. In fact, I had two job offers before I even graduated. Pima Medical's commitment to student success is unmatched-they're truly invested in 100% job placement, and it shows. Over the years, I've precepted students from many schools, and Pima Medical graduates consistently stand out as being the most prepared. Today, I work at Craig Hospital near Denver, Colorado, a leading acute rehabilitation center specializing in traumatic brain and spinal cord injuries. I've built a new division within the department and now serve as the Respiratory Patient Education & Discharge Coordinator. My role involves training patients and their families to manage ventilators and tracheostomies at home, coordinating equipment and supplies, and often flying with patients across the country to ensure a smooth transition home. In 2012, I was honored as Colorado Respiratory Therapist of the Year and in 2025, I received the National PHIL Award for Patient Advocacy. I owe much of my success to Pima Medical Institute's exceptional program. To this day, I recommend it to anyone interested in Respiratory Care-it truly is the best!
When I first walked through the doors of Pima Medical Institute, life was a challenge! My husband was out of work, and we, along with our six-month-old baby, were living with his mother. Plus, I had dropped out of school at 5th grade and since my mother wasn't familiar with homeschooling, I taught myself at home through high school. Today, after completing four programs, we own a beautiful home, and our now eight-year-old daughter is thriving. Our lives have completely transformed. I'm a 5th grade dropout with a master's degree - nothing is impossible if you really want it. I began with the nine-month Medical Assistant (MA) program. Balancing full-time work and school was tough-I cried many times on my drive to class-but I never gave up. I was determined to build a better life for my family. That determination drove me to continue my education, earning my associate degree in Health Care Administration (HCA), a Bachelor of Science in Health Care Administration (BSHCA), and eventually a Master of Science in Organizational Leadership (MSOL). Throughout this journey, I've worked and gone to school simultaneously. Thanks to the education and skills I gained at Pima Medical, I've never struggled to find opportunities. In fact, I've had the privilege of being selective about my career path. I've grown from being an MA to a referral coordinator, and now, I'm in my first management position-a role I secured a month before earning my master's degree. Each program at Pima Medical played a crucial role in my career progression. My master's degree, in particular, has been invaluable. As a clinic manager building a new practice from scratch, I've relied on the knowledge I gained every step of the way. Thank you, Pima Medical Institute, for changing my life and helping me achieve my dreams. If only my first instructor, Ms. Lakeeta Garfield, could see me now. So often her words - "Be thorough," have run through my mind. I have strived to be thorough in everything I do and I have been successful.

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Date Campus Description
3/5/2020 Mesa Campus Mesa OTA Alumni - Celebrating 10 Years PHOTOS
2/20/2020 Houston Campus Houston Campus Alumni Event PHOTOS