WELCOME HOME ALUMNI

I grew up in the Middle East in the country of Oman. After high school I attended an ophthalmic certificate program and for the next 10 years worked in my career at an army hospital. When my boss began encouraging me to continue my education, I researched around the world and found Pima Medical Institute's Ophthalmic Medical Technician (OMT) program at their Denver Campus. I began emailing people at Pima Medical and they helped me each step of the way. Once I was accepted, I applied with my government and obtained approval to go to the U.S. and THAT is when my journey began. I am a mother of five children and moving to the U.S., adapting to a new culture, learning to drive a car and not knowing anyone was difficult. But, everyone at Pima Medical was so helpful. When I first started my program, I was very shy and my accent was difficult to understand, but my instructors tutored me and my classmates accepted me. I became more and more confident each day and soon it felt like my second home. When COVID hit, my government required me to go back home. I continued the OMT program virtually until I was able to return to the U.S. to complete my clinicals. Upon returning to Oman, I resumed my job at the army hospital where I became the supervisor of all the technicians. In the future, I will be teaching and training other OMTs in our school. When I returned, everyone wanted to hear about my experience and now several of my colleagues plan to study at Pima Medical. I tell them, "Change comes with being around people who are different than you." I am so glad I found Pima Medical Institute. It has changed my life.

My dad had a bout of pneumonia and ended up on a ventilator and I was fascinated watching the respiratory therapist control my dad's breathing. I'd been working in the auto industry, never thought I was college material, but I my family believed in and motivated me to look into the field. I set up a tour of Pima Medical Institute with the program director and as I saw the facility and listened to her, I fell in love with her passion for respiratory therapy. Being a student at Pima Medical was certainly challenging for me, but the support I had from instructors and classmates was amazing. Our class decided that no one was going to fail, so when someone was struggling with a concept, we all rallied around them. The instructors were always available for extra help and by the time I got to clinicals, I really felt prepared. Prior to graduation I obtained a position with Banner South, a hospital that had been part of my community since I'd been a child. While performing bedside care as a respiratory therapist, I recognized that healthcare doesn't stop at the bedside. I became interested in looking at how, for example, a patient's social economic situation impacted their outcome. Knowing I wanted to make a bigger impact and with the confidence I gained from my time at PMI I went on and continued my education earning my bachelor's in applied management and ultimately my MBA. I navigated my way throughout the healthcare system from beside care, care coordination, to quality improvement. Wanting to be more proactive than reactive, I took a position as Senior Manager of Medicare Administration. We not only looked at how we delivered advantage plan benefits, I'm proud to say we instituted a non-traditional innovative program for our patients. Recently, I accepted a position as Director of Care Delivery Operations for Banner Health Corporate. I recognize that in order for bedside staff to offer their best care, processes and supply have to be in place. I can now play a role in making that happen and that is very exciting! Pima Medical provided the necessary educational and support a guy - who didn't think he was college material - needed in order to have the confidence to be successful. Next step - CEO!

At a young age I had the opportunity to shadow a veterinarian, Dr. Katherine Parks, and my passion was ignited! Each spring break I continued to visit her clinic and during that time I made the decision to become a Veterinary Technician (VT). I had no interest in attending a four-year college as I was career driven and was anxious to get out and work in the field. I loved the VT program at Pima Medical Institute! It was encouraging and exciting to be surrounded by fellow students who all shared my passion. I appreciated the atmosphere created by our instructors and the hands-on experience. Unfortunately, I was in a rollover accident, was bedridden and had to miss a whole sequence of classes. It was difficult being away from Pima Medical and all my classmates, but my instructors were so supportive when I was able to return. However soon after, COVID hit and we were forced to go remote. I was so discouraged, but I was able to begin shadowing at my future externship site while taking online classes and upon graduation they offered me a position. I passed my VTNE exam in October of 2020 to become a certified VT. I am currently the second lead tech and am in charge of employee training and inventory; having assisted in establishing new protocols and the purchase of updated equipment. I attend every continuing education event I can get my hands on and I love learning. Veterinary medicine can take me anywhere and I am up for the challenge. Down the road I can even see myself as an instructor in a VT program. I am grateful for Pima Medical and my instructors who provided me with an education that has led to my continued success and allowed my dreams to become reality.

After completing high school, I was looking for a temporary source of income that would pay enough to allow me to put myself through college. I had several family members who had attended various programs at Pima Medical Institute, so decided to enroll in their nine-month Pharmacy Technician program, figuring it might be a quick way to make more than the average college student. The class schedules were ideal, allowing me to work while going to school. It was a strenuous curriculum but my instructor, a Doctor of Pharmacy with many years of experience, ensured his students became successful Pharmacy Technicians. He knew exactly what made a great technician and he prepared us well to become nationally recognized Certified Pharmacy Technicians. I have spent the past 17 years as a Pharmacy Technician working in inpatient pharmacy performing sterile and chemotherapy compounding. I moved away from Arizona about seven years ago and I was hired at the VA Medical Center, where I was quickly promoted to Lead IV Trainer. Recently, the Mayo Clinic in Mankato reached out to me and offered me a job as their Technician Supervisor with a focus in Sterile Compounding. The temporary job I thought would support further education became my career. I am very proud of my work as a Pharmacy Technician and I'm thankful for my Pima Medical instructor. As a result of being trained by him, I feel like my career has been really distinguished and for that I will always be grateful.

When I first started my journey in health care, I was on track to become a nurse. After working as a phlebotomist for three years, I quit my job focusing on finishing the last few prerequisites for nursing school. However, life had other plans. I got pregnant with my now four-year-old daughter and took a year and a half off to spend time with her. In 2020, I began to reconsider my career path. I realized that the clinical side of healthcare was no longer my passion; instead, I was drawn to the administration and business side. After researching various degrees, I chose the online Health Care Administration (HCA) associate and bachelor's programs at Pima Medical Institute. My experience at Pima Medical was incredible. Both programs' flexibility and the support from instructors and advisors were exceptional. They fit perfectly into my busy life as a full-time employee, wife and mother. The instructors were always available and willing to assist with anything I needed. The resources provided to students, from class scheduling to financial guidance, made everything so manageable. Upon completion of my bachelor's degree, I found a position as a Program Administrator at Baylor University Medical Center in Texas, managing the OBGYN, Hematology/Oncology, and Mechanical Circulatory Support programs and residents. I am currently working full-time and exploring graduate programs for Health Care Administration and Business Administration. My future goals include becoming certified in health care emergency management to effectively plan and respond to emergencies. Thank you, Pima Medical Institute, for your guidance and support. Completing my degrees with you has been a wonderful experience, allowing me to achieve goals I never thought possible.

In 2005, while browsing technical programs online, Pima Medical Institute's Veterinary Assistant (VA) Program caught my eye. I filled out a request for more information and, to my surprise, Niki Riggleman, a recently retired yet highly esteemed instructor, called me immediately. Despite never having had an interest in veterinary medicine before, that call changed my life. I can't imagine being in any other field today and I'm so grateful Niki called me! I completed the VA Program and returned to complete the Veterinary Technician (VT) Program in 2007. It was a privilege to be part of the very first VT class at the Seattle Campus. One aspect of Pima Medical I truly appreciated was its accessibility; the ability to attend night classes and work during the day allowed me to maintain a steady income while pursuing my education. The hands-on classroom experience, combined with working in the field, was crucial to my professional growth. My journey with VCA Animal Hospitals began with my first externship, where I was hired even before completing it. Almost 20 years later, I'm still with VCA and grateful to have found my place there. I worked as a VA, a VT and then quickly moved up to Technician Supervisor and a regional training role. In 2020, I became the Regional Technician Director for the Northwest & Hawaii Group, supporting veterinary teams across five states. Additionally, as the current President of the Washington State Association of Veterinary Technicians (WSAVT) and a former District Chair for the National Association of Veterinary Technicians in America (NAVTA), I am dedicated to improving the careers of Veterinary Technicians and Assistants. Ensuring their optimal utilization and safety is crucial to our profession, helping us continue to serve our patients effectively.

Back in 2005, I was working in Public Relations at National Jewish Health, the nation's #1 respiratory hospital, when I first discovered the field of Respiratory Therapy (RT). Fascinated by the work, I asked the Director of Respiratory who offered the best RT program. Without hesitation, he said, "Pima Medical Institute." My decision was made. My time in the Respiratory Therapy program at Pima Medical was incredible. The hands-on training during clinical rotations left me feeling fully prepared to enter the field. In fact, I had two job offers before I even graduated. Pima Medical's commitment to student success is unmatched-they're truly invested in 100% job placement, and it shows. Over the years, I've precepted students from many schools, and Pima Medical graduates consistently stand out as being the most prepared. Today, I work at Craig Hospital near Denver, Colorado, a leading acute rehabilitation center specializing in traumatic brain and spinal cord injuries. I've built a new division within the department and now serve as the Respiratory Patient Education & Discharge Coordinator. My role involves training patients and their families to manage ventilators and tracheostomies at home, coordinating equipment and supplies, and often flying with patients across the country to ensure a smooth transition home. In 2012, I was honored as Colorado Respiratory Therapist of the Year and in 2025, I received the National PHIL Award for Patient Advocacy. I owe much of my success to Pima Medical Institute's exceptional program. To this day, I recommend it to anyone interested in Respiratory Care-it truly is the best!

I knew since I was a child that I wanted to be in the medical field. When it came time for me to graduate from high school, I wasn't interested in a four-year college or university because I just wanted to jump right into the workforce as soon as possible and begin my career in the medical field. After explaining this to my gramma, she recommended Pima Medical Institute. We visited together and took a tour; I knew then that the nine-month Medical Assistant (MA) program was the best fit for me. My experience as a student was amazing! The MA program is an accelerated program and while you're learning lots of information in a short time, the hands-on practice helps you apply your skills and prepares you for the profession. All the nerves, tears and anxiousness were so worth it. I was so well prepared for my six-week externship that I was offered a position as an MA upon completion. I am still employed there and I recently began going back to school to obtain my associates in Nursing with plans to continue on to get my bachelor's (BSN) degree. I want to say thank you to every single one of my instructors. Pima Medical changed my life, and I will always be grateful for the education I received, the lifelong relationships I built with my instructors and classmates, and the lasting career it has given me.

I grew up in an unsupportive environment, constantly reminded of my limitations. After dabbling in community college and an unfinished nursing program, I found myself divorced with two young children, wondering what I could do to provide for my family. That's when I discovered Pima Medical Institute and enrolled in the Medical Secretary program. Within three months, I graduated and landed a job in the medical field, giving me the stability I desperately needed. After moving to Las Vegas, I continued to grow my career-first as an office manager and later doing billing. One day, I learned that Pima Medical was launching a Respiratory Therapy program. I jumped at the chance to enroll, excited to take my career to the next level. Balancing school, work, and motherhood was tough. My kids and I would do homework together, and I showed them it's never too late to change your path. After graduating, I was hired at Summerlin Hospital, where I worked for 14 years. Watching the devastation in New York, when the pandemic hit in 2020, I knew I had to step up and help. I was hired as a traveler at New York Presbyterian Cornell, one of the top hospitals in the country. It was intense-over 230 patients on ventilators when I arrived -but I learned and grew through it all. While on the frontlines, I was also pursuing my Bachelor of Science in Respiratory Therapy through Pima Medical. I faced moments of doubt, but with the support of my program director, I pushed through. My son and I graduated with our bachelor's degrees in the same year-a moment of immense pride for my family. I now work for the Nevada Donor Network, a new and upcoming field for RT's, turning tragedy into hope through organ donation. I feel a deep sense of purpose, knowing that I help give families a second chance. Thanks to Pima Medical, I've built a career that I love, and I'll never stop learning or growing.