Growing up, I always wanted to become a police officer, so when I turned 18, I signed up for an EMT (Emergency Medical Technician) course. My plan was to get experience and improve my resume so that I could get into the police department, but I fell in love with emergency medicine during that course. I realized there was nothing more I wanted to do with my life than become a paramedic firefighter.
Upon the recommendation of a friend who had gone through Pima Medical Institute's Paramedic program, I enrolled in the program. On the first day, I remember feeling overwhelmed by the amount of work that would be required, but my instructors were fantastic, and they helped us all along the way. It's a challenging and stressful program, but it is also a lot of fun and worth it! My classmates and I became great friends, and our class almost felt like one big, dysfunctional, happy family.
I was nervous at the beginning but learned so much and had great experiences during my clinical and field experiences. The whole EMS community is very small and supportive, and it's a great profession to be in. PMI has a really good reputation in the community and has does a great job preparing students like me for the paramedic field.
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My journey into health care began with the encouragement of my aunt, Marie Defede, who worked in admissions at Pima Medical Institute's Chula Vista campus. Inspired by her support, I enrolled in the Medical Assistant program in 2002 and graduated in 2003, a decision that forever changed my life.
Shortly after, I started working at Scripps Anderson's Clinic in La Jolla as a medical assistant in the Sports Orthopedic Department. I had the unique opportunity to support the San Diego Padres Baseball Team. That fast-paced environment taught me the importance of clinical accuracy, teamwork and compassionate patient care.
Wanting to give back, I returned to Pima Medical as an instructor, teaching Medical Assistant front and back office skills, Medical Administrative courses and Career Preparation. Helping students grow was deeply fulfilling, and in 2010, I was honored as Pima Medical's Peak Performer for my dedication to education and mentorship.
My career expanded beyond clinical work when I transitioned into the biopharmaceutical sector. I worked with Johnson & Johnson and Pfizer, focusing on clinical operations, system optimization and compliance in regulated environments. Alongside my career, I advanced my education. I earned an Associate Degree in Health Care Administration in 2010, a B.S. in Health Care Administration in 2013 and then a M.S. in Health Administration. I am currently completing a Doctorate in Organizational Leadership, with a focus on inclusive leadership and healthcare transformation.
Today, I serve as a Clinical Business Systems Analyst, leading projects in organizational development, system implementation and process improvement. Beyond my career, I am a passionate advocate for LGBTQ+ communities, patient rights and underserved populations.
Pima Medical was where it all began. It provided the foundation, support and mentorship I needed to pursue a fulfilling career in healthcare and leadership. I will always be proud to say my journey started at PMI.
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On my 35th birthday I woke up to go to work and told myself: "I won't be doing this next year."
After researching several schools, I chose Pima Medical Institute because of the variety of programs offered. After taking the tour I chose the Radiography program and I started in the very next class. The program was tough and demanding of my time. However, with the personal sacrifices of my family and an employer who was flexible, I was able to complete the program. The biggest challenge was making time for my family and trying to make the most of the time we had.
The clinical rotations gave us experience with all the various types of facilities and exposure to many different employers and technologists. My first job was as a PRN Rad Tech at Lovelace Westside Hospital. I was hired about 2months after graduating. On September 4, 2014 I opened JCAT Imaging Services with my fellow classmate and business partner, Anita Torrez. I currently half own and operate the only independent X-ray clinic in Los Lunas, New Mexico.
In January, 2015, I started Pima's Bachelor program to get my BSRS and look forward to putting that to use later. I recommend Pima to anyone interested in a medical career not just Radiography. I would like to thank my instructors for guiding me through my program. My dreams have come true, in part, because of them.
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My dad had a bout of pneumonia and ended up on a ventilator and I was fascinated watching the respiratory therapist control my dad's breathing. I'd been working in the auto industry, never thought I was college material, but I my family believed in and motivated me to look into the field. I set up a tour of Pima Medical Institute with the program director and as I saw the facility and listened to her, I fell in love with her passion for respiratory therapy. Being a student at Pima Medical was certainly challenging for me, but the support I had from instructors and classmates was amazing. Our class decided that no one was going to fail, so when someone was struggling with a concept, we all rallied around them. The instructors were always available for extra help and by the time I got to clinicals, I really felt prepared. Prior to graduation I obtained a position with Banner South, a hospital that had been part of my community since I'd been a child.
While performing bedside care as a respiratory therapist, I recognized that healthcare doesn't stop at the bedside. I became interested in looking at how, for example, a patient's social economic situation impacted their outcome. Knowing I wanted to make a bigger impact and with the confidence I gained from my time at PMI I went on and continued my education earning my bachelor's in applied management and ultimately my MBA. I navigated my way throughout the healthcare system from beside care, care coordination, to quality improvement. Wanting to be more proactive than reactive, I took a position as Senior Manager of Medicare Administration. We not only looked at how we delivered advantage plan benefits, I'm proud to say we instituted a non-traditional innovative program for our patients. Recently, I accepted a position as Director of Care Delivery Operations for Banner Health Corporate. I recognize that in order for bedside staff to offer their best care, processes and supply have to be in place. I can now play a role in making that happen and that is very exciting!
Pima Medical provided the necessary educational and support a guy - who didn't think he was college material - needed in order to have the confidence to be successful. Next step - CEO!
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I chose the Respiratory Therapy program because I have several family members who are asthmatics and I also have asthma. I wanted to know more about my condition and how I could help make my life and my kids' lives better. I chose Pima Medical Institute because they had the best program and success rate. I felt at home the minute I walked in the door and found the faculty and staff to be very approachable.
Going back to school at age 40 as a single parent seemed daunting in the beginning. I was in class with students who were the same age as my children. One thing I really appreciated was the mentorship. My instructors were accessible, approachable, and always willing to go that extra mile to help out with my questions. I absolutely feel this program prepared me for my profession. I did my last clinical rotation at Phoenix Children's Hospital and I fell in love. It was the first and only place I applied and I was hired right away. Since graduation, I have been working and trying to soak up as much information and knowledge as I possibly can. I recently started the Bachelor of Science in Respiratory Therapy online program through Pima Medical and hope in the future to be able to work my way up into management.
I recently brought my daughter to enroll in the Medical Assistant program at Pima Medical. All of my instructors were amazing and they prepared me for my new career. I'm hoping my daughter will have the same great experience I did.
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My journey began at Davis Monthan AFB in Tucson, where I worked full time as an A-10 aircraft crew chief. It was evident that aircraft design prioritized flight over maintenance worker comfort, resulting in frequent injuries to the crew. My interest in the human body caused me to take my injury rehab into my own hands resulting in helping colleagues with proper body mechanics to relieve pain. This is when I realized I wanted to become a Physical Therapist Assistant (PTA) and Pima Medical Institute's program felt like my best option.
The path was not easy! For the first two semesters I worked full-time as an aircraft mechanic, often working 12 days straight or overnight shifts. But, I kept telling myself it would be worth it in the end. One thing I appreciated about my instructors was the emphasis they placed on quality of patient care, emphasizing clear communication about the connection between treatment and functionality. As graduation approached in 2020, the pandemic struck, disrupting my plans by shifting education online and postponing clinical placements. Despite these setbacks, I persevered and successfully completed my clinical requirements, culminating in the passing of the board exam.
Securing employment in 2020 was a formidable challenge. But, Pima Medical's Career Services Department let me know about an opportunity at Athletico Physical Therapy where I was hired as a PTA, serving two different locations. I have assumed the role of mentor to newly graduated PTAs and have become the regional representative for Athletico University, coordinating physician presentations for CEU credits. In addition, I currently serve on the national Air Force Rugby team and have built a bond between Athletico and our local women's rugby team offering guidance in conditioning and ACL prevention.
I extend my heartfelt gratitude to my instructors for their unwavering support, rigorous training and encouragement of creativity. If you are passionate about helping others, I wholeheartedly recommend Pima Medical Institute.
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While initially interested in Dental Hygiene (DH), at age 18, I chose to pursue Dental Assisting (DA) instead, partly because I was hesitant to commit to a university four-year DH program. Later, as I learned about Pima Medical Institute's two-year DH program, my research told me it was highly reputable and very challenging. This both intrigued me and motivated me and I enrolled.
During my third semester an unexpected pregnancy brought huge challenges. My baby son was diagnosed with gastroschisis, a high-risk condition requiring frequent medical visits and a 54-day stay in the Neonatal Intensive Care Unit (NICU). Despite the challenges of being a new mother and the emotional strain of the situation, I remained determined to succeed in my studies. I studied and completed assignments while at the NICU, my son serving as my inspiration. He was a reminder of my strength and my determination to never give up on my dreams. My DA employer had been supportive and excited about my becoming a Dental Hygienist and invited me to join their team as a DH upon obtaining my license.
I want to express my sincere gratitude to all of my instructors at Pima Medical for their unwavering support during my journey, especially as I navigated the challenges of my son's condition. Each instructor was incredibly helpful and supportive, always striving for my success. I am confident in the quality of education I received and would enthusiastically recommend it to others. While the program is rigorous, it is definitely achievable-I am living proof of that!
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At age 18 I got a job as a receptionist at a veterinary clinic. After gaining more experience at several hospitals as both a receptionist and an assistant, I knew I wanted to become a Veterinary Technician (VT). It seemed everyone I had worked with in the Seattle area had attended Pima Medical Institute, so that made their VT program an easy choice. I had struggled in classes at a traditional college, but loved my classes at Pima Medical. The instructors were excellent and very understanding. Everything I was learning seemed to apply to my experience at my job, giving me a conceptual understanding of the material. I felt very prepared for my clinicals and was offered a position at one of my sites. I worked at a number of clinics and an ER in the Seattle area, volunteered at a wildlife hospital and worked at a high- volume spay neuter clinic.
When we moved to rural Alaska, I spent a short time at a bear sanctuary before landing at Sitka Animal Hospital. I am the hospital supervisor and lead LVT and we see everything at the facility. Last week we cared for a ferret, a gecko, dogs, cats, bunnies, rodents, as well as performing surgery on a duck that had been attacked by a bald eagle. I am also on the board of a nonprofit animal shelter and a municipal animal hearing board where we hear appeals for animal control.
I am currently in pursuit of a master's degree. I hope to be part of the first group of technicians emerging into a mid-level practitioner position, much like a veterinary nurse practitioner or physician's assistant. Almost every day I think about my Pima Medical instructors and how grateful I am to have learned from them. I am proud of my successful career and I know I have them to thank.
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When I got braces in high school, I was fascinated by how something so simple could transform a person's smile-and their confidence. That experience sparked my interest in the dental field, and after researching options, I found Pima Medical Institute's Dental Assistant (DA) program. I enrolled right after high school and jumped into the program.
My instructors were incredible! I never considered myself a standout student, but the hands-on learning style was perfect for me. I learned so much, and when it came time for my externship, it felt like a breeze because I was so prepared. They even offered me a job as soon as I finished, and I worked there happily until I moved out of state.
Since graduating in 2011, I've worked in every part of a dental office-from assisting to managing the front desk to being an office manager. Today, I'm a mom of two fast-growing kids, and I want more flexibility to be with them, so I'm going back to school for billing and coding. This will allow me to continue working in the dental field from home.
I love the dental field because I get to make a difference-helping patients find relief from pain or transforming their smiles - and I'm excited about the next chapter in my dental career. Pima Medical is an amazing place with caring instructors and I would choose it all over again. It's changed my life.
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After high school, I spent four years juggling two jobs-one at Office Max and the other at a bakery-when one day, my aunt called and asked if I wanted to go back to school with her. I had no idea what she meant, but I agreed. That's how I found Pima Medical Institute. I chose the Medical Assistant (MA) program because, when my dad was ill, I saw firsthand the impact healthcare professionals can have on a person's life. I wanted to do that too, and the program was only nine months long, which made it a perfect fit for me.
I loved every minute of the MA program! The hands-on training felt so different from high school, and I found myself excited to learn. In particular, I discovered I had a passion for injections and blood draws. When it was time for my externship, I was nervous, but my head MA was incredibly supportive, and I quickly found that it all came naturally to me.
Toward the end of the program our homework assignment was to apply for three MA positions. Afterwards, I didn't think much about it, but to my surprise, Saguaro Dermatology called and hired me. Dermatology is fast-paced and challenging, but I love it. My favorite part is working with skin cancers and assisting in surgeries. I also enjoy my role in the lab, processing tissue samples as a histotech.
Since relocating to Tucson, I easily found another dermatology position, and I couldn't be happier. Pima Medical set me on a path I'm truly passionate about, and I'd do it all over again. If you're thinking about a medical career, don't hesitate-come to Pima Medical. You won't regret it!
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Back in 2005, I was working in Public Relations at National Jewish Health, the nation's #1 respiratory hospital, when I first discovered the field of Respiratory Therapy (RT). Fascinated by the work, I asked the Director of Respiratory who offered the best RT program. Without hesitation, he said, "Pima Medical Institute." My decision was made.
My time in the Respiratory Therapy program at Pima Medical was incredible. The hands-on training during clinical rotations left me feeling fully prepared to enter the field. In fact, I had two job offers before I even graduated. Pima Medical's commitment to student success is unmatched-they're truly invested in 100% job placement, and it shows. Over the years, I've precepted students from many schools, and Pima Medical graduates consistently stand out as being the most prepared.
Today, I work at Craig Hospital near Denver, Colorado, a leading acute rehabilitation center specializing in traumatic brain and spinal cord injuries. I've built a new division within the department and now serve as the Respiratory Patient Education & Discharge Coordinator. My role involves training patients and their families to manage ventilators and tracheostomies at home, coordinating equipment and supplies, and often flying with patients across the country to ensure a smooth transition home.
In 2012, I was honored as Colorado Respiratory Therapist of the Year and in 2025, I received the National PHIL Award for Patient Advocacy.
I owe much of my success to Pima Medical Institute's exceptional program. To this day, I recommend it to anyone interested in Respiratory Care-it truly is the best!
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When I first walked through the doors of Pima Medical Institute, life was a challenge! My husband was out of work, and we, along with our six-month-old baby, were living with his mother. Plus, I had dropped out of school at 5th grade and since my mother wasn't familiar with homeschooling, I taught myself at home through high school. Today, after completing four programs, we own a beautiful home, and our now eight-year-old daughter is thriving. Our lives have completely transformed. I'm a 5th grade dropout with a master's degree - nothing is impossible if you really want it.
I began with the nine-month Medical Assistant (MA) program. Balancing full-time work and school was tough-I cried many times on my drive to class-but I never gave up. I was determined to build a better life for my family. That determination drove me to continue my education, earning my associate degree in Health Care Administration (HCA), a Bachelor of Science in Health Care Administration (BSHCA), and eventually a Master of Science in Organizational Leadership (MSOL).
Throughout this journey, I've worked and gone to school simultaneously. Thanks to the education and skills I gained at Pima Medical, I've never struggled to find opportunities. In fact, I've had the privilege of being selective about my career path. I've grown from being an MA to a referral coordinator, and now, I'm in my first management position-a role I secured a month before earning my master's degree. Each program at Pima Medical played a crucial role in my career progression. My master's degree, in particular, has been invaluable. As a clinic manager building a new practice from scratch, I've relied on the knowledge I gained every step of the way.
Thank you, Pima Medical Institute, for changing my life and helping me achieve my dreams. If only my first instructor, Ms. Lakeeta Garfield, could see me now. So often her words - "Be thorough," have run through my mind. I have strived to be thorough in everything I do and I have been successful.
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