WELCOME HOME ALUMNI

I was driving past Pima Medical Institute one day and noticed a sign for their EMT program. When I stopped in and my advisor told me about the Medical Assistant program, and I learned I could finish in 9 months while still working full-time, I decided it was for me. I fell in love with the MA program! My life pretty much fell apart while I was a student at PMI. My mom was diagnosed with stage 5 renal failure and was in the hospital for months. I worked a 40-hour-a-week job during the day, attended classes in the evening, and squeezed in visits with my mom. My mom and I had shared our bills, and I couldn't keep up financially without her. I received an eviction notice and eventually lost my car. I felt like I was suffocating. During all of this, my instructors and classmates supported me, and Pima helped me with food boxes and other resources. I came to school on the night my mom died because that's where my support was. Emotionally, I could not have asked to be surrounded by a better group. Pima's amazing people - from instructors and student services to career services and front desk staff -- are the reason I kept going and didn't quit school. I ended up being hired by my externship site, and I've now moved on to another employer, but I have to say that I just love getting up in the morning and going to work as a Medical Assistant. I've never been able to say, "I love my job!" before. I am so utterly grateful for absolutely everything Pima Medical Institute has done for me. I don't know where I would be without them. Thanks, PMI!

Following gallbladder surgery, I remember a woman coming in every five minutes and telling me, "I need you to breathe, I need you to breathe." One month later I was back in the hospital having my appendix removed, and the same woman was telling me, "You need to breathe." Shortly after, I heard an advertisement on the radio for the Respiratory Therapy program at Pima Medical Institute, and I thought, "That's what that woman was - I want to do that!" Prior to coming to Pima Medical, I had taken classes and really struggled in chemistry, but I had a wonderful chemistry instructor at Pima Medical who helped me understand and I passed with an A. The program was very fast paced but I loved it! I was the oldest person in the class and I know I probably asked too many questions, but I also rallied my fellow students to get together and study. The process of finding a job is made simple with the help of the career services department and their commitment to sending job leads and assisting in the process. I am currently employed at a skilled nursing facility and I deal specifically with tracheostomies and breathing treatments. I love patient care and I truly believe I have found my calling. Most of the residents are there for the rest of their lives and sometimes we are the only people they see in a day. I love the people at Pima Medical and I had an excellent learning experience.

After graduating from high school, I attended UTEP (University of Texas at El Paso) but despite attempting a number of majors, I still didn't have a plan. The thing that brought me joy was volunteering at the shelter where I adopted my dog. I really loved working with the animals and it made me realize that's what I was meant to do. I began researching schools with a veterinary program around El Paso and found Pima Medical Institute and enrolled in the Veterinary Assistant program. I cannot tell you how excited and joyful I was to finally start on a path to a career I knew I would love! I had a great experience during my 9-month program. My instructor was wonderful and I received lots of hands-on practice. I was placed in Boerne, near San Antonio, at the Cibolo Creek Veterinary Hospital for my externship and before I left to head back to El Paso, they offered me a position! After almost three years as a Veterinary Assistant I decided to continue my education and enrolled in the Veterinary Technician program, this time at the Pima Medical in San Antonio. I have been learning so much and am enjoying getting exposure in different areas like exotics and livestock. I appreciate my instructors sharing their experiences and providing hands-on instruction. I plan to graduate later this year. I love the veterinary field and I am so thankful to Pima Medical for providing a path to a great career that I love!

Which program did you complete and what made you decide to continue your education online? I started with the Associate of Applied Science in Health Care Administration and later moved on to the Bachelor of Science in Health Care Administration. What made you choose PMI's program? I chose to take advantage of PMI's online program for a couple of reasons. Although I had many years of experience working in the medical field and was a certified Medical Assistant and Surgical Technician, I did not have a formal education on how to manage and run a medical practice. The other reason was to benefit my students. As an instructor, it is hard to advise students and promote an online education if you have not taken the online courses yourself. What was it like to manage a full-time position and your course load? Managing a full-time position and the course load was not very difficult; however it did take some planning. When attending classes on a campus you will have a class at a specific time daily, however, online courses are not like this. While there are specific due dates and times for assignments to be submitted, you are able to work on this material on your own schedule. The key is to create a schedule for yourself in order to be successful. Did you feel like the coursework was practical for your profession? The coursework was absolutely practical for the medical professionals. Every course that I have taken online with PMI has made me a better leader and professional in the medical field. The Associates of Applied Science in Health Care Administration and Bachelor of Science in Health Care Administration programs are packed full of courses that are beneficial in educating people on how to run and manage any type of medical practice. These are only a few of the many essential skills I have acquired through this online program. Would you encourage others to continue their education and would you recommend this program? I would encourage anyone that wants a leadership role in the medical field to continue their education with these programs, even if they do not see themselves as an office manager. The programs can prepare anyone for leadership within specific departments and can improve anyone's resume so they can obtain their dream job.

My dad had a bout of pneumonia and ended up on a ventilator and I was fascinated watching the respiratory therapist control my dad's breathing. I'd been working in the auto industry, never thought I was college material, but I my family believed in and motivated me to look into the field. I set up a tour of Pima Medical Institute with the program director and as I saw the facility and listened to her, I fell in love with her passion for respiratory therapy. Being a student at Pima Medical was certainly challenging for me, but the support I had from instructors and classmates was amazing. Our class decided that no one was going to fail, so when someone was struggling with a concept, we all rallied around them. The instructors were always available for extra help and by the time I got to clinicals, I really felt prepared. Prior to graduation I obtained a position with Banner South, a hospital that had been part of my community since I'd been a child. While performing bedside care as a respiratory therapist, I recognized that healthcare doesn't stop at the bedside. I became interested in looking at how, for example, a patient's social economic situation impacted their outcome. Knowing I wanted to make a bigger impact and with the confidence I gained from my time at PMI I went on and continued my education earning my bachelor's in applied management and ultimately my MBA. I navigated my way throughout the healthcare system from beside care, care coordination, to quality improvement. Wanting to be more proactive than reactive, I took a position as Senior Manager of Medicare Administration. We not only looked at how we delivered advantage plan benefits, I'm proud to say we instituted a non-traditional innovative program for our patients. Recently, I accepted a position as Director of Care Delivery Operations for Banner Health Corporate. I recognize that in order for bedside staff to offer their best care, processes and supply have to be in place. I can now play a role in making that happen and that is very exciting! Pima Medical provided the necessary educational and support a guy - who didn't think he was college material - needed in order to have the confidence to be successful. Next step - CEO!

After moving from Texas to Colorado for a fresh start, I was determined to build a stable career in the medical field. Research led me to Pima Medical Institute, and from the moment I began speaking with admissions, I knew it was the right choice. Despite facing many challenges, I embarked on the Medical Assistant (MA) program with unwavering determination. I started living in my car three weeks after starting the MA program. I was juggling homelessness, school and a full-time job. I struggled finding safe places to park, hot and cold nights, and finding time between work and school to do homework, sleep and get to the gym to take showers. I found incredible support from caring and understanding instructors who became like family to me. They provided resources and encouragement, helping me navigate the toughest moments. As difficult as my situation was, school was my biggest motivation and the people at Pima Medical were my support and prepared me for my future. Thanks to great instructors and comprehensive training, I excelled at my externship at Advanced Urgent Care, impressing my supervisors enough to secure a job offer before even graduating. To my instructors at Pima Medical, I owe a debt of gratitude. I am the person I am today because of you. Your unwavering support and belief in me kept me going when times were toughest. Thank you for never giving up on me. You've shaped me into the professional I am today and I will forever be grateful.

I have always had an interest in the medical field, but had no idea where to begin. My brother went to Pima Medical Institute for the Veterinary Technician program, which led me to look into the school. After my first tour, I knew it was the place for me and I enrolled in the Medical Assistant (MA) program. My student experience was amazing! I had fantastic instructors and got so much hands-on experience in such a short amount of time. At first, it was difficult to balance full-time school while working, but I loved what I was learning so much that putting in the work was something I was more than willing to do. I loved getting to practice my hands-on skills with my classmates. Doing things like injections and blood draws on real people truly prepares you for real patients. I graduated from Pima Medical with a 4.0 GPA, and as soon as I started to apply for jobs, the offers were rolling in! I ultimately chose to work at University of Washington Medical Center because it seemed like the best opportunity for me, and it definitely has been. Since graduating, I have been working at UW for the last year. I have learned so much and have never been more confident in a job. Getting my education at Pima Medical Institute was truly one of the best decisions I have ever made. It prepared me so much for my future and made stepping into a new role a piece of cake. I would highly recommend Pima Medical to others seeking to change their lives.

When I first walked through the doors of Pima Medical Institute, life was a challenge! My husband was out of work, and we, along with our six-month-old baby, were living with his mother. Plus, I had dropped out of school at 5th grade and since my mother wasn't familiar with homeschooling, I taught myself at home through high school. Today, after completing four programs, we own a beautiful home, and our now eight-year-old daughter is thriving. Our lives have completely transformed. I'm a 5th grade dropout with a master's degree - nothing is impossible if you really want it. I began with the nine-month Medical Assistant (MA) program. Balancing full-time work and school was tough-I cried many times on my drive to class-but I never gave up. I was determined to build a better life for my family. That determination drove me to continue my education, earning my associate degree in Health Care Administration (HCA), a Bachelor of Science in Health Care Administration (BSHCA), and eventually a Master of Science in Organizational Leadership (MSOL). Throughout this journey, I've worked and gone to school simultaneously. Thanks to the education and skills I gained at Pima Medical, I've never struggled to find opportunities. In fact, I've had the privilege of being selective about my career path. I've grown from being an MA to a referral coordinator, and now, I'm in my first management position-a role I secured a month before earning my master's degree. Each program at Pima Medical played a crucial role in my career progression. My master's degree, in particular, has been invaluable. As a clinic manager building a new practice from scratch, I've relied on the knowledge I gained every step of the way. Thank you, Pima Medical Institute, for changing my life and helping me achieve my dreams. If only my first instructor, Ms. Lakeeta Garfield, could see me now. So often her words - "Be thorough," have run through my mind. I have strived to be thorough in everything I do and I have been successful.

I have always admired health care professionals and knew from an early age that I wanted to contribute meaningfully to patient care. As a young adult preparing for college, a routine physical led to the discovery of a benign brain tumor. I spent much of that summer in and out of the hospital. The compassion, skill and reassurance shown by my nurses and doctors left a lasting impact on me during a time filled with fear and uncertainty. I began working as a dental assistant for a family friend, which gave me a glimpse into the profession and led to a transformative mission trip to Nicaragua, where I assisted in providing dental care to underserved communities. Soon after, I applied to the Dental Hygiene program at Pima Medical Institute's Seattle campus. The program was rigorous, but the unwavering support from instructors made all the difference. They were dedicated to our success academically, clinically and personally. When it came time to take my clinical boards and graduate, I felt fully prepared and confident. Now, with eight years of experience as a Registered Dental Hygienist, I often hear from employers how much they value Pima Medical graduates. This reputation for excellence inspired me to continue my education and enroll in the Bachelor of Science in Health Care Administration program. That journey equipped me with the knowledge and confidence to start my own myofunctional therapy practice. Through my Capstone project, I developed a comprehensive business plan and learned what it takes to build and sustain a health care practice. I am proud to now serve as a Hybrid and Clinical Dental Hygiene Instructor at the Seattle campus. It's an honor to be a Pima Medical graduate, a dental professional, a business owner, an educator and, above all, a mother to three amazing children. I feel truly blessed to support my family while thriving in a career I am passionate about.