WELCOME HOME ALUMNI

Before coming to Pima Medical Institute, I was employed by Toyota and worked on cars for a living. I had always had the desire to help people, but I wasn't sure how to move in that direction. One day, I saw a commercial for Pima Medical Institute and decided it might be a good place for me to start. I was apprehensive at first and wondered if I would be able to be successful in school, but I had a great experience at PMI and everything went very smoothly. Whenever I needed anything from the instructors, they were there for me. Even now, I am still in contact with my former instructors and I know I can call them whenever I need their help. When it came time for my externship, I had a great experience at Children's Hospital. In fact, upon completion of my program, I was offered a position as a Medical Assistant. I've never had a job that I liked before, and now I love my job! Working as a Medical Assistant has helped me realize I want to become a nurse. I am currently working on my prerequisites and plan to start a nursing program this fall. PMI gave me my start and the confidence I needed, and now I can do more! Thanks, PMI!

In 2012 I was in a bad accident and spent time in the hospital. This experience enabled me to observe the nurses and see how they cared for people. I had been working as a team lead at Target for a number of years but I decided that I wanted to do more than help people spend money, so I began pursuing the medical field. I started as a CNA and after 4 years decided I wanted to attend school to become an LPN. I heard about Pima Medical Institute on the radio and got excited about attending their Practical Nursing program. I have to admit my first sequence of classes was really challenging! The whole program was a huge learning experience for me, but my hard work paid off. I appreciated how the whole program was laid out ahead of time, including our course work and the schedule. This really helped us be successful. I was offered a job at my clinical site. The administrator took notice of me and offered me a position as a unit manager, not your typical first job as an LPN. I believe Pima Medical helped me develop a level of confidence that made a difference in obtaining this position. Recently, I was contacted by another facility and offered a job as another unit manager. I am honored and proud that in such a short time my education and hard work has provided opportunities for growth in my career. Pima Medical prepared me to be successful. The encouragement and support I got from my instructors was just overwhelming, and it's an experience I am always going to cherish.

1. Which program did you complete and what made you decide to continue your education online? I completed both the online Health Care Administration associate and bachelor's degree programs. I became a Medical Assistant in 1990 and always regretted not continuing on to get my degree right then. At times I felt inferior to those around me who had their degree and I watched them being promoted while I could only advance to a certain level. 2. What made you choose PMI's program? Working for Pima Medical shed a light on a program that I could do and still keep my 'day job' as an instructor. The online Health Care Administration program was a fit because I needed to work full-time to support my family. 3. What was it like to manage a full-time position and your course load? I found that the hours of study time were pretty easy compared to what I thought it would be. The program was laid out so straightforward. I had always associated online learning as being a little more challenging than learning in the classroom setting. I have to say, I was pleasantly surprised. So, I immediately enrolled in the bachelor's program while I still had the momentum of being in school. The education I received took a step-by-step approach that was easy for me to understand, achieve and maintain my 4.0 GPA and graduate with honors. Being an instructor, I could not accept anything less of myself, and I DID IT! I had some challenging days during my program. My father had been diagnosed with cancer and passed away during my last 3-4 months of classes. It was his dream for me to obtain my degree because he knew how I would feel if I earned it. It was one of the most challenging times I can remember and the Pima Medical instructors and program directors were there for me. They truly helped make my life a little easier at school, knowing I was suffering so much in my personal life. I can't thank them enough for helping me through it. It made all the difference when it came to me finishing and getting my degree. 4. Would you encourage others to continue their education and would you recommend this program? I recommend both of these programs to any medical professional or to anyone who would like to become one. It is an education that can go in any direction you want to take it, from medical assisting to management or hospital administration. The sky's the limit on where you can take your education once you have achieved it!!

My dad had a bout of pneumonia and ended up on a ventilator and I was fascinated watching the respiratory therapist control my dad's breathing. I'd been working in the auto industry, never thought I was college material, but I my family believed in and motivated me to look into the field. I set up a tour of Pima Medical Institute with the program director and as I saw the facility and listened to her, I fell in love with her passion for respiratory therapy. Being a student at Pima Medical was certainly challenging for me, but the support I had from instructors and classmates was amazing. Our class decided that no one was going to fail, so when someone was struggling with a concept, we all rallied around them. The instructors were always available for extra help and by the time I got to clinicals, I really felt prepared. Prior to graduation I obtained a position with Banner South, a hospital that had been part of my community since I'd been a child. While performing bedside care as a respiratory therapist, I recognized that healthcare doesn't stop at the bedside. I became interested in looking at how, for example, a patient's social economic situation impacted their outcome. Knowing I wanted to make a bigger impact and with the confidence I gained from my time at PMI I went on and continued my education earning my bachelor's in applied management and ultimately my MBA. I navigated my way throughout the healthcare system from beside care, care coordination, to quality improvement. Wanting to be more proactive than reactive, I took a position as Senior Manager of Medicare Administration. We not only looked at how we delivered advantage plan benefits, I'm proud to say we instituted a non-traditional innovative program for our patients. Recently, I accepted a position as Director of Care Delivery Operations for Banner Health Corporate. I recognize that in order for bedside staff to offer their best care, processes and supply have to be in place. I can now play a role in making that happen and that is very exciting! Pima Medical provided the necessary educational and support a guy - who didn't think he was college material - needed in order to have the confidence to be successful. Next step - CEO!

I was a first responder for close to 20 years when the pandemic hit. I've always been interested in helping others and always wanted to be a nurse. So as a first step in that process, I enrolled in Pima Medical Institute's 9-month Medical Assistant (MA) program. Being a student again after so many years was fun! I had a wonderful instructor in Lisa Gabaldon. She instilled such positivity in each one of us. During the program, I had to have surgery requiring me to be non-weight bearing and in a wheelchair. At times I wanted to give up, but my instructors encouraged me and wouldn't let me quit. One thing I really appreciated about my education at Pima Medical was the dedication of the staff. They really take the time to explain things until they become clear and I utilize the skills they taught me every day in my career. Unfortunately, after graduation it took a long time for me to recover enough from my surgery to begin applying for positions. I was offered a job at an orthopedic clinic, but it was just too far for me to travel. While looking at job boards, I came across this fabulous federal job that incorporated health and safety. I was hired by SAMES Engineering and Surveying, a contractor with Los Alamos National Lab (LANL), the birthplace of the atomic bomb. My position is unique, as I do Environmental, Safety and Health (ES&H) ensuring safety of all workers on job sites. The position requires a lot of paperwork, computer use and outdoor work. I love my job! I am very well paid and have chances for advancement and opportunity to travel. I want to thank my instructors, Mrs. Gabaldon and Ms. Ingram for not letting me give up and encouraging me to reach for the future. I am proof anything is possible.

Growing up I'd always had my heart set on healthcare and my dream was to become a nurse. Despite being a good student initially, family issues led me to drop out of high school. I eventually got my GED and completed a nursing assistant program through Job Corps. Life threw more challenges my way, including a young marriage, poor partner choice and raising five children as a single mother. After seeing advertisements for Pima Medical Institute, I was drawn to enroll in the Medical Assistant (MA) evening program. Balancing work, school and motherhood was tough, but I persevered for nine months. I began my new career in urgent care and later pediatrics, where I've been ever since. After a few years, Pima Medical reached out encouraging me to pursue an online Health Care Administration (HCA) associate degree. This degree opened more career doors for me. Today, I am a Lead Medical Assistant at Phoenix Children's Hospital, working with the Homeless Youth Outreach Department. I wear many hats, including clinical lead, Spanish interpreter and vaccine coordinator. Recently, I enrolled in an accelerated nursing bachelor's program at Grand Canyon University, transferring many Pima Medical credits and moving closer to my dream of becoming a nurse. Pima Medial provided the foundation for my success. And even today, I always accept their student externs. The difference in skill between their students and others is noticeable. Returning to school as a single mom with five kids was challenging, but it was worth it. Many feel stuck in minimum wage jobs, but education can change that. Though it's tough initially, the long-term benefits include better job opportunities and more time with family. My journey was hard, but Pima Medical Institute was the key to my success. With determination and effort, you can achieve your dreams too.

In 2005, while browsing technical programs online, Pima Medical Institute's Veterinary Assistant (VA) Program caught my eye. I filled out a request for more information and, to my surprise, Niki Riggleman, a recently retired yet highly esteemed instructor, called me immediately. Despite never having had an interest in veterinary medicine before, that call changed my life. I can't imagine being in any other field today and I'm so grateful Niki called me! I completed the VA Program and returned to complete the Veterinary Technician (VT) Program in 2007. It was a privilege to be part of the very first VT class at the Seattle Campus. One aspect of Pima Medical I truly appreciated was its accessibility; the ability to attend night classes and work during the day allowed me to maintain a steady income while pursuing my education. The hands-on classroom experience, combined with working in the field, was crucial to my professional growth. My journey with VCA Animal Hospitals began with my first externship, where I was hired even before completing it. Almost 20 years later, I'm still with VCA and grateful to have found my place there. I worked as a VA, a VT and then quickly moved up to Technician Supervisor and a regional training role. In 2020, I became the Regional Technician Director for the Northwest & Hawaii Group, supporting veterinary teams across five states. Additionally, as the current President of the Washington State Association of Veterinary Technicians (WSAVT) and a former District Chair for the National Association of Veterinary Technicians in America (NAVTA), I am dedicated to improving the careers of Veterinary Technicians and Assistants. Ensuring their optimal utilization and safety is crucial to our profession, helping us continue to serve our patients effectively.

After graduating from high school in Rio Rico, I moved to Tucson to attend a community college, but it just wasn't the right place for me. One of my friends had gone to Pima Medical Institute, and after checking out their Medical Assistant (MA) program, I thought-this is perfect! The program was fast, flexible, and had no wasted classes. Since there were options for morning, afternoon or evening classes, I was able to continue working while attending school. At just 19 years of age, I graduated with my certificate and started working in a "grown up job" while most of my friends were still in college. I knew I had made the right choice. I landed a job at Catalina Pediatrics where I worked as an MA for 13 years, eventually becoming the back-office manager. Wanting more, I considered nursing, but a co-worker suggested I look into Respiratory Therapy (RT). When I found out Pima Medical had an RT program, I knew it was for me. The classes were challenging, but my instructors were supportive, and my classmates and I helped each other through the program. The biggest challenge I faced was during my ICU rotation, when COVID hit and we were sent home. After graduating, I saw a job opening at Banner Main as Program Manager for their Sleep Research Lab. I applied, and got the job! It was a tough first year learning the ins and outs of research, but now I love the responsibility and even the pressure. If I hadn't gone back to school for RT, I wouldn't be where I am today, with a job I love. My advice? Whether you're 19 or 39, go to school. Pima Medical gave me opportunities I never imagined, and it can do the same for you!

I grew up in an unsupportive environment, constantly reminded of my limitations. After dabbling in community college and an unfinished nursing program, I found myself divorced with two young children, wondering what I could do to provide for my family. That's when I discovered Pima Medical Institute and enrolled in the Medical Secretary program. Within three months, I graduated and landed a job in the medical field, giving me the stability I desperately needed. After moving to Las Vegas, I continued to grow my career-first as an office manager and later doing billing. One day, I learned that Pima Medical was launching a Respiratory Therapy program. I jumped at the chance to enroll, excited to take my career to the next level. Balancing school, work, and motherhood was tough. My kids and I would do homework together, and I showed them it's never too late to change your path. After graduating, I was hired at Summerlin Hospital, where I worked for 14 years. Watching the devastation in New York, when the pandemic hit in 2020, I knew I had to step up and help. I was hired as a traveler at New York Presbyterian Cornell, one of the top hospitals in the country. It was intense-over 230 patients on ventilators when I arrived -but I learned and grew through it all. While on the frontlines, I was also pursuing my Bachelor of Science in Respiratory Therapy through Pima Medical. I faced moments of doubt, but with the support of my program director, I pushed through. My son and I graduated with our bachelor's degrees in the same year-a moment of immense pride for my family. I now work for the Nevada Donor Network, a new and upcoming field for RT's, turning tragedy into hope through organ donation. I feel a deep sense of purpose, knowing that I help give families a second chance. Thanks to Pima Medical, I've built a career that I love, and I'll never stop learning or growing.