After completing a bachelor's degree, I was still left without a career. I worked the front desk at an eye doctor's office for 3 years and when the doctor decided to retire, I knew I needed to find a career. I was fascinated with x-rays so began looking into radiography programs. I heard a radio advertisement for PMI. When I learned I could begin almost immediately, unlike other programs I'd researched, I enrolled in their Radiography Program.
I found the program to be completely different than my university student experience. I had the same 30 classmates throughout the program, all with the same goal, and we became friends. The instructors made it fun to learn and the hands-on-experience was invaluable. I felt prepared and hit the ground running when I got to my clinicals. I had a great experience at Maricopa Medical Center and they called me about a job not long after graduation. It wasn't long before I became a clinical instructor and a lead. I am currently supervisor of diagnostic imaging and I look forward to coming to work every day!
I'm currently getting my master's degree in Public Health, which fits very well with this particular hospital as we service the underserved. I received a great education at PMI and I've come full circle in that now I help train new students just as I once was. Pima Medical Institute is well spoken of around here and I'm proud of that.
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My journey into health care began with the encouragement of my aunt, Marie Defede, who worked in admissions at Pima Medical Institute's Chula Vista campus. Inspired by her support, I enrolled in the Medical Assistant program in 2002 and graduated in 2003, a decision that forever changed my life.
Shortly after, I started working at Scripps Anderson's Clinic in La Jolla as a medical assistant in the Sports Orthopedic Department. I had the unique opportunity to support the San Diego Padres Baseball Team. That fast-paced environment taught me the importance of clinical accuracy, teamwork and compassionate patient care.
Wanting to give back, I returned to Pima Medical as an instructor, teaching Medical Assistant front and back office skills, Medical Administrative courses and Career Preparation. Helping students grow was deeply fulfilling, and in 2010, I was honored as Pima Medical's Peak Performer for my dedication to education and mentorship.
My career expanded beyond clinical work when I transitioned into the biopharmaceutical sector. I worked with Johnson & Johnson and Pfizer, focusing on clinical operations, system optimization and compliance in regulated environments. Alongside my career, I advanced my education. I earned an Associate Degree in Health Care Administration in 2010, a B.S. in Health Care Administration in 2013 and then a M.S. in Health Administration. I am currently completing a Doctorate in Organizational Leadership, with a focus on inclusive leadership and healthcare transformation.
Today, I serve as a Clinical Business Systems Analyst, leading projects in organizational development, system implementation and process improvement. Beyond my career, I am a passionate advocate for LGBTQ+ communities, patient rights and underserved populations.
Pima Medical was where it all began. It provided the foundation, support and mentorship I needed to pursue a fulfilling career in healthcare and leadership. I will always be proud to say my journey started at PMI.
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I became intrigued with the field of radiology when I had an experience with a broken bone that exposed me to the profession. PMI was one of several schools I researched. Since I was in the process of changing careers, I appreciated that with PMI I could start soon and get a job quickly.
The program was challenging. Within several months we were in the field four days a week with so much hands on training we could barely keep our heads above water. However, it wasn't long before all we had learned kicked in. Having the opportunity to work at four different sites was a huge benefit. This meant there were multiple sites where I knew people and where I was known.
Currently, I'm the Manager of Radiology at Paradise Valley Hospital. PMI set the foundation and prepared me to move into a management position. They helped me get ready and they never let me down along the way.
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Weary of working retail, I signed up for MA classes at a local college. Four days before completing the MA program, I had an emergency C section. When I returned, the school told me I'd been dropped from the program and my only option was to start over. I was discouraged and ready to give up when I saw their sign and stopped by Pima Medical Institute. They not only gave me credit for some of my classes, they helped with financial aid and made sure I knew they cared about me.
The MA program was awesome from day one! My instructors understood their subject matter, communicated it well, and had experience in the field. It was such a contrast from my previous school where students were left to learn from each other. I was blown away by the teachers' commitment to making sure we understood the material. Both instructors and staff made it clear they were there to help us succeed!
I really enjoyed the hands on blood draws so I asked for an externship at a clinical laboratory. From the beginning, it was clear my site was fully staffed and was not hiring. But, I looked for opportunities to learn and did my best. When I finished, surprisingly, they called and offered me a position. They explained they were creating a part-time position, so I wouldn't work for anyone else, until their new clinic opened and I could begin full-time.
Thank you, PMI, for doing such a great job of preparing me for my new career!
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I am currently working as a Medical Assistant in the area of vascular surgery at the New Mexico Heart Institute and I love my job!
It wasn't very long ago that I was working a night shift security position where I was bored, felt like I wasn't getting anywhere and longed for a career. One night I started researching online looking for something in the medical field and Pima Medical Institute popped up. I simply completed a brief form and they called the next day. Before I knew it, I was enrolled in the Medical Assistant Program. I was glad I didn't have a chance to second guess my decision.
Going back to school was challenging for me. I was still working security full time at night, going to school during the day and trying to find time to spend with my two-year-old daughter. That being said, Pima Medical provides everything you need to get started, including your uniform and backpack. I heard the passion in the voice of my first instructor when she spoke and it wasn't long before I fell in love with the medical field. I felt like there was no question whether we were going to succeed. Everyone at Pima Medical was so helpful.
When it came time for my externship, Pima Medical's career services department worked hard to place me at a site that fit my schedule and enabled me to continue working my security job. Being placed with a plastic surgeon was not my first choice, but I had an amazing experience and the doctor ended up recommending me for my current position at New Mexico Heart Institute. I'm so grateful for my new career!
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I was a stay at home mom for 18 years. When my oldest child headed to college I felt like I had lost my identity and purpose, but I just wasn't sure what I wanted to do. I knew I didn't want to be behind a desk and I enjoyed being on my feet and using my hands. So when I saw the commercial for the Dental Assisting Program and Pima Medical Institute, I decided it might be a fit for me.
It was somewhat intimidating going back to school when I was the oldest student in the class and it was certainly challenging having homework again while balancing family and home life. But, my instructor was helpful and cheered me on.
I felt very prepared, although extremely nervous, for my hands on externship experience. But I learned so much and it helped me understand that I really wanted to work in a specialty area of dentistry. I was initially hired at a general practice but soon found the place I really belonged; a periodontist office. I absolutely love it! I enjoy meeting and getting to know my patients. I have great coworkers and wonderful doctors who continue to teach me about their specialty. I love it all and am so happy!
Pima Medical has been so good in helping me go from "what's my purpose?" to "this is where I should be!" Finding that out and being happy where I am has been everything. It has done so much for me! Plus, my kids are really proud of me.
I love the patients!
It's different every day!
It's a lot of fun.
I love it! I'm so glad I did this!
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I wasn't happy with my job at the time, working in the procurement division of a tech company. My mother suggested I explore a career in HIMS (Health Information Management Systems)/Medical Billing and Coding. I found Pima Medical Institute by doing a general Medical Billing and Coding search and then remembering passing by Pima Medical's campus, as I had grown up in the area.
My time at Pima Medical was unlike any educational experience I'd had before. The support from instructors and staff felt new and genuine. It was clear that they cared about my education and my success. From enrollment to graduation, the entire experience was life-changing for me.
As soon as I began my 80-hour externship, I started searching for job opportunities. I felt very prepared for my new career and I wanted to hit the ground sprinting. Two weeks before graduation, I interviewed for a Billing Specialist position at Nevy Health. They offered me the position and I've been there ever since.
I owe a lot of my success to my instructors' guidance and patience. I graduated with honors for the first time in my life, and I was well-prepared for my first credential exam, which I passed on my first attempt. This journey from dissatisfaction in my old job to a fulfilling career in Medical Billing and Coding is proof that with determination and support, transformation is possible. Pima Medical made it all happen for me.
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I started my medical career at Pima Medical Institute more than 16 years ago when I enrolled in the Medical Assistant (MA) program. I felt very connected and comfortable in the program and I developed both personal and professional skills. This led to my decision to return to Pima Medical to complete the online bachelor's degree in Health Care Administration (BSHCA) and my current enrollment in the Master of Science in Organizational Leadership (MSOL) program. Pima Medical really does feel like family. Throughout my programs I faced many obstacles in my personal life. But with strong family support and wonderful instructors, I was able to stay on track, keep going and not give up. As a fulltime employee, student, and mother it's important to have a work/life balance. Pima Medical offers flexible courses to make this all possible.
I work at Valleywise Health Hospital, home to the biggest Refugee Health Medical Center in Phoenix. As a Clinical Research Coordinator in the OB-GYN Department, I coordinate final research projects for 38 Resident MD's from Creigton University. I assist in the development of their study protocols by formulating their study plan, and I am building a team and implementing new strategies for more efficiency in the program. Upon completion of my master's degree, I plan to begin a doctoral program in Health Care Administration. My goal is to one day run organizations that improve the health of disadvantaged populations such as high-risk poverty, social exclusion, and low-income families.
My education at Pima Medical has strengthened my problem-solving skills, critical thinking and communication skills. I apply these in my profession today and my leadership team has praised me for this. I am proof of how Pima Medical Institute can propel to be success in the medical field.
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My family always told me I would thrive in the veterinary field, but I didn't believe in myself. I was 24, working and intermittently taking general education classes at the community college or university with no clear direction. Everything changed when I visited Pima Medical Institute and enrolled in the Veterinary Assistant (VA) and Veterinary Technician (VT) programs. These programs ignited my passion for the veterinary field, and I was finally on a career path I loved.
The instructors at Pima Medical were incredible, providing both education and valuable connections in the veterinary field. While attending the VT program, I balanced two full-time jobs in the industry, applying my classroom learning to real-world situations. This hands-on experience was invaluable. My instructors were always available and understanding of my very demanding schedule, even making sure I had snacks when I hadn't taken time to eat.
After graduation, I spent six years at a fast-paced ER. Today, I am the Hospital Administrator at Pima Pet Clinic where I am able to utilize both my technical skills and administrative expertise. Additionally, I serve in the United States Army Reserves in a Veterinary Detachment, training medical personnel on K9 emergency assessments. Utilizing a remote-controlled robotic dog, I create scenarios (increased heart rate, insinuating pain, blood flow sensors, stomach inflation, even amputations) in order to practice real-time medical emergencies.
The mix of knowledge and experience I gained at Pima Medical has been instrumental in my career and my ability to teach. Participating in these training exercises has been one of the most fulfilling experiences in my life. The connections and the education I received at Pima Medical have truly transformed my life.
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After twelve-plus years as a personal trainer, I found myself needing a job with benefits like a 401K and insurance, so I transitioned to a desk job. However, I was miserable and knew I needed a career that left me feeling fulfilled. I reevaluated my passions and realized I still loved working with bodies and physical health. A co-worker who had attended Pima Medical Institute for the Physical Therapist Assistant (PTA) program encouraged me to consider it. After researching and learning about the program, I decided to go back to school. Despite my experience, I wasn't initially accepted into the PTA program. Crushed but determined, I quit my desk job and worked as a rehab tech at an assisted living facility for a year. When I reapplied, I was accepted and I set a goal to graduate with honors.
At 39, I was older than most of my classmates, but I felt more prepared for the professional aspects. My instructors were great clinicians and I was able to learn and draw on their experiences. My clinicals were challenging, especially when COVID hit, causing disruptions. Despite the added stress, our instructors ensured we gained the necessary practical experience. After graduation, I worked at a skilled nursing facility, which I enjoyed, but quickly experienced burnout. I accepted a Physical Therapist Assistant position at Rocky Mountain Physical Therapy, where I have been thriving. In fact, a year ago I was promoted to Clinic Director. I love my job, my patients and the challenges of managing the clinic.
As a clinical instructor, I work with Pima Medical students, drawing on my experiences to engage them in hands-on learning. I'm proud to have graduated with honors and have even inspired a former client of mine to enroll in Pima Medical's Respiratory Therapy program. Now, both of us are medical professionals making a difference in people's lives. It's incredibly fulfilling!
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In 2005, while browsing technical programs online, Pima Medical Institute's Veterinary Assistant (VA) Program caught my eye. I filled out a request for more information and, to my surprise, Niki Riggleman, a recently retired yet highly esteemed instructor, called me immediately. Despite never having had an interest in veterinary medicine before, that call changed my life. I can't imagine being in any other field today and I'm so grateful Niki called me!
I completed the VA Program and returned to complete the Veterinary Technician (VT) Program in 2007. It was a privilege to be part of the very first VT class at the Seattle Campus. One aspect of Pima Medical I truly appreciated was its accessibility; the ability to attend night classes and work during the day allowed me to maintain a steady income while pursuing my education. The hands-on classroom experience, combined with working in the field, was crucial to my professional growth.
My journey with VCA Animal Hospitals began with my first externship, where I was hired even before completing it. Almost 20 years later, I'm still with VCA and grateful to have found my place there. I worked as a VA, a VT and then quickly moved up to Technician Supervisor and a regional training role. In 2020, I became the Regional Technician Director for the Northwest & Hawaii Group, supporting veterinary teams across five states. Additionally, as the current President of the Washington State Association of Veterinary Technicians (WSAVT) and a former District Chair for the National Association of Veterinary Technicians in America (NAVTA), I am dedicated to improving the careers of Veterinary Technicians and Assistants. Ensuring their optimal utilization and safety is crucial to our profession, helping us continue to serve our patients effectively.
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I completed my bachelor's degree in child development and worked at child care centers for a number of years, but something inside me always longed to be in the medical field. My dad was a physical therapist assistant and later became an RN, so I had lots of exposure to the medical field. But, it's very difficult to switch careers. After a coworker told me about Pima Medical Institute, I began taking steps to enroll in the Medical Assistant (MA) program. I was still working full-time so the hybrid MA program, which offered online learning and the opportunity to attend classes two nights a week, was exactly what I needed. I loved my experience as a student and appreciated my instructors. It was tough attending classes and working full-time, but I was diligent with my studies and disciplined myself to study on weekends. When it came time for my clinicals, I quit my child care job and began applying all I had learned in my classes at a family medicine clinic. The people I worked with really helped me and I was able to apply the skills I had learned, gain experience and also increase my confidence. It was probably my favorite part of my education.
Finding a job ended up being a lot easier than I had anticipated. I am currently working as an MA at Parker Pediatrics and Adolescence. I love my job! I am able to marry all my experience working with children and my new career in the medical field. I really enjoy the people I work with and it's providing me a ton of opportunities for further growth and learning. I'm not finished with education, so I am in the process of getting my bachelor of science in nursing. Pima Medical gave me my start in the medical field. Being able to work full time while obtaining my MA certificate was so worth it and provided a jumping off point for me into the medical field.
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