Theresa Romero-Diaz CDA Albuquerque Campus 2014
During my childhood, one of my favorite places to go was the dental office. The memories stayed with me. In 1989 I saw a classified ad for PMI, which led me to the admissions office and a career as a Dental Assistant. As a student, I had many challenges; I had to take my son to the day care, I didn't have a car and I relied on public transportation to get to school. I was pregnant during school and when my daughter came early, I had to go on a leave of absence. When I returned to school, I was able to continue my honor roll status. My instructors motivated me, and I really enjoyed learning. After graduation, I worked for several years as a Dental Assistant and enjoyed every minute.
In 1993, I returned to PMI as an instructor and have been here ever since. It is easy for me to identify with many of my students, and I constantly get the opportunity to help others become successful. Some of my students have become Dental Hygienists and even Dentists, and I am extremely proud of them! In 2018 I was able to continue my education through PMI and obtain my associates in Health Care Administration from our Online Campus.
I give thanks to Pima Medical Institute and to God for giving me the opportunity to be a part of a wonderful organization.
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My journey into health care began with the encouragement of my aunt, Marie Defede, who worked in admissions at Pima Medical Institute's Chula Vista campus. Inspired by her support, I enrolled in the Medical Assistant program in 2002 and graduated in 2003, a decision that forever changed my life.
Shortly after, I started working at Scripps Anderson's Clinic in La Jolla as a medical assistant in the Sports Orthopedic Department. I had the unique opportunity to support the San Diego Padres Baseball Team. That fast-paced environment taught me the importance of clinical accuracy, teamwork and compassionate patient care.
Wanting to give back, I returned to Pima Medical as an instructor, teaching Medical Assistant front and back office skills, Medical Administrative courses and Career Preparation. Helping students grow was deeply fulfilling, and in 2010, I was honored as Pima Medical's Peak Performer for my dedication to education and mentorship.
My career expanded beyond clinical work when I transitioned into the biopharmaceutical sector. I worked with Johnson & Johnson and Pfizer, focusing on clinical operations, system optimization and compliance in regulated environments. Alongside my career, I advanced my education. I earned an Associate Degree in Health Care Administration in 2010, a B.S. in Health Care Administration in 2013 and then a M.S. in Health Administration. I am currently completing a Doctorate in Organizational Leadership, with a focus on inclusive leadership and healthcare transformation.
Today, I serve as a Clinical Business Systems Analyst, leading projects in organizational development, system implementation and process improvement. Beyond my career, I am a passionate advocate for LGBTQ+ communities, patient rights and underserved populations.
Pima Medical was where it all began. It provided the foundation, support and mentorship I needed to pursue a fulfilling career in healthcare and leadership. I will always be proud to say my journey started at PMI.
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I was attending a local community college and was interested in their Physical Therapist Assistant program, but there were lots of pre-requisites and a long waiting list. I attended an open house at Pima Medical Institute and found I could start their PTA program right away. When I began, I thought 18 months felt like forever, but and all of a sudden it was over! I graduated in December, took my licensing test in January and started working in February. I love my job couldn't ask for a better place to work!
I am currently supervising a PMI student. I feel like I was just there and now I'm on the other side as a professional. One of my favorite things about PMI is how the classes were already set up and the books are provided. It created a much less stressful environment than my experience with a community college and enabled me to focus on what was really important. My director and instructors not only knew my name, they knew me.
PMI did a great job preparing me. They gave me the knowledge I needed to step into my clinicals with confidence. They also taught me how to study and prepare us for the licensing exam. They even prepared me for things like resume writing and interviewing. They made sure I was ready in every way to get a job in my profession.
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I wasn't really sure what I wanted to do with my life. I began working as a CNA, and through my experiences in the hospital, I became excited about a possible career in the medical field. I heard a commercial about Pima Medical Institute and decided the quickest way into a career was enrolling in their 9 month Medical Assistant program. That opened the door for me, but I loved learning and knew I wanted more.
My dad passed away in 2015 from a drowning incident and that experience pushed me toward the respiratory therapy field. Through that incident I was able to observe the amazing work that respiratory therapists do and I said to myself, "I want to be one of them". One year after completing the MA program, I started Pima Medical's Respiratory Therapy program and I loved every moment of it! The program was challenging, but our classes were small and I connected with my classmates. We developed an almost family-type relationship. I loved my instructors; they really wanted us to succeed.
After completing my clinical experience, I was hired at St Anthony North Medical Health Center in Westminster, CO. I love my job! Recently, I have been working in the COVID ICU. I help intubate, manage ventilators and endotracheal tubes and give breathing treatments to those struggling to breath. I feel like I have found my calling.
I love Pima Medical. They did so much for me. Down the road I hope to continue my education by getting my bachelor's degree and possibly even obtaining my master's degree in the respiratory field.
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Since starting my education at Pima Medical Institute, my career has grown from dental assistant, to office manager, to benefits coordinator, and now to my new job as a director of operations.
After battling a severe eating disorder for over ten years of my life, I knew I needed a career I would enjoy. While on the road to recovery, I searched online and found Pima Medical Institute's Dental Assistant program and enrolled.
I had no family support and really struggled, but I completed the program and afterwards moved to Hawaii where I worked as a dental assistant for several years. After realizing I wanted more, I enrolled in Pima Medical's online Health Care Administration associate degree program. When I completed that program, an instructor encouraged me to keep going, so I moved back to Albuquerque and completed the Bachelor of Science in Health Care Administration program. Recently after finishing my professional portfolio, I was offered an amazing brand new job with a great salary, benefits and lots of paid vacation.
My Pima Medical instructors valued me and helped me see a different perspective. I used to have a huge chip on my shoulder and now I just want to motivate people and keep my office a happy place. Every program and every course I've taken pertained to my career and made me a better healthcare professional. I've decided I want more, so I am currently enrolled in Pima Medical's Master of Science in Organizational Leadership. I'm not finished yet!
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Since beginning my education at Pima Medical Institute, I have gone from guest service ambassador, to Certified Nursing Assistant (CNA), to Mobile Phlebotomist, to Lead Phlebotomist and now to my new job as an Area Phlebotomy Supervisor, all in just less than two years.
I came to Pima Medical during a very difficult time of my life. I was a single mom, six months pregnant and working two jobs. A new employee I was training asked me if I had any personal goals and then began sharing about the Medical Assistant program she was attending at Pima Medical. She brought me brochures and when I saw the Phlebotomy program, I became intrigued and knew I needed a better life for me and my daughter so I enrolled.
During class, our instructor inspired me so much. He was very generous toward the whole class; he came in early and stayed after class to help anyone who needed it. If it weren't for him questioning and repeating the topics over and over and challenging us, I don't think I would be where I am right now.
Now in my new position as an Area Phlebotomy Supervisor, I recall how my instructor would help us and challenge us every day. It has inspired me to help and push new phlebotomists that come onto my team and help them see their true potential. That's what he did for me.
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After being a truck driver and construction worker for 20 plus years, I made a promise to my mother before she died that I would go back to school. For nearly five years I passed Pima Medical Institute on my daily drive, and finally found the courage to pull in and take the pretest for the Nursing program. Going back to school at age 50 was scary, but I loved the atmosphere, the instructors and my classmates at Pima Medical. The instructors did an exceptional and extraordinary job preparing us for the National Council Licensure Examination (NCLEX).
I applied at Banner Desert in Mesa where I had completed my clinicals and I was hired. It was 2019, and I was immediately thrown into the COVID Pandemic. A year later I decided to become a traveling nurse. Initially, I worried I might not be qualified enough or have enough experience, but I quickly got over that. Every place is different, but most of the core staff really appreciates the relief that travelers provide. I have been to 10 different places in four years. I'm considered a Banner Staffing Traveler within the Banner facilities nationwide and I call Banner Tucson my home, as it is where I spend the most time. Some of the challenges of being a traveler are finding a place to live and being away from family and friends. But, I am getting experience and confidence in different facilities and becoming more adaptable and flexible in my career. Plus, I am making a great salary.
Pima Medical Institute changed my life forever. I made some lifelong friends during my experience, I had some incredible, humble, giving and caring instructors and I am truly grateful!
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Growing up I'd always had my heart set on healthcare and my dream was to become a nurse. Despite being a good student initially, family issues led me to drop out of high school. I eventually got my GED and completed a nursing assistant program through Job Corps. Life threw more challenges my way, including a young marriage, poor partner choice and raising five children as a single mother.
After seeing advertisements for Pima Medical Institute, I was drawn to enroll in the Medical Assistant (MA) evening program. Balancing work, school and motherhood was tough, but I persevered for nine months. I began my new career in urgent care and later pediatrics, where I've been ever since. After a few years, Pima Medical reached out encouraging me to pursue an online Health Care Administration (HCA) associate degree. This degree opened more career doors for me. Today, I am a Lead Medical Assistant at Phoenix Children's Hospital, working with the Homeless Youth Outreach Department. I wear many hats, including clinical lead, Spanish interpreter and vaccine coordinator. Recently, I enrolled in an accelerated nursing bachelor's program at Grand Canyon University, transferring many Pima Medical credits and moving closer to my dream of becoming a nurse.
Pima Medial provided the foundation for my success. And even today, I always accept their student externs. The difference in skill between their students and others is noticeable. Returning to school as a single mom with five kids was challenging, but it was worth it. Many feel stuck in minimum wage jobs, but education can change that. Though it's tough initially, the long-term benefits include better job opportunities and more time with family. My journey was hard, but Pima Medical Institute was the key to my success. With determination and effort, you can achieve your dreams too.
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At age 19, I started at Pima Medical Institute after realizing that my initial path at UNM wasn't the right fit for me at that time. A friend suggested looking into CT technology, and after some research, I found that Pima Medical's Radiography (RAD) program offered a quicker and more fitting path to my career goals. The structured environment in the RAD program was exactly what I needed, although it wasn't always easy. My father passed away during my second semester, which made it tough to stay on track, but with the support of the school, I persevered. The clinical experiences were mostly positive, giving me valuable hands-on learning. Even in challenging situations, I gained skills by working independently, which proved to be great learning experiences.
Graduating in 2004, I entered the workforce during a tech shortage and quickly landed a job. I started in x-ray and, over the years, expanded my expertise by becoming registered in mammography, bone density, and MRI. However, I chose to focus on mammography, as it offered a better work-life balance compared to MRI.
After a decade at a hospital, I transitioned to a quieter clinic setting where I could work more independently, which suits me well. I've been at a small clinic for nearly a year now, enjoying the stability and better hours. Alongside my career, I'm also completing my bachelor's degree in university studies, thanks to a state program offering free classes to those close to finishing their degree.
Looking ahead, I'm content with where I am but open to new opportunities, possibly in management. Pima Medical set me up for success, giving me the tools I needed to start and grow my career in radiology. Now 20 years later, I'm grateful for the education and experiences that have brought me to where I am today.
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When I decided to become a radiologic technologist, Pima Medical Institute's Radiography (RAD) program stood out to me. Unlike community college, I could start right away, and that was a big draw. The program was challenging, but the friendships I formed with my classmates kept me motivated and accountable. I really enjoyed my instructors, who provided both emotional and professional support.
The diversity of my clinical rotations was something I truly appreciated. I had the chance to practice my skills in a variety of settings, from a rural hospital to an orthopedic clinic, a large hospital, and even special procedure rotations. These experiences not only helped me decide which areas of radiography I enjoyed most but also pushed me out of my comfort zone, honing my skill set.
My first job was in urgent care, where I was the only tech on site. This role was invaluable for my growth. I had to rely on my education and critical thinking skills to obtain the best images possible. After years of working in different disciplines, I discovered my passion in Interventional Radiology and the Cath Lab. I became the lead tech in a Neuro Endovascular Lab, a role that eventually led me to join Rapid Medical Inc. as a Clinical Specialist. This position has been one of the best things to happen in my career, allowing me to travel, expand my knowledge, and contribute to patient care in a new way.
I'm incredibly grateful to Pima Medical Institute for their RAD program and the online Bachelor of Science in Radiologic Sciences (BSRS) program. Both provided a strong foundation that has allowed my career to flourish.
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After 25 years in restaurant management, I always knew I wanted to go back to school, but life kept getting in the way. In 2017, everything changed when I got very sick and ended up in the hospital for 10 days. One nurse, an older, highly skilled woman, was so inspiring that I thought, "If she can do this, so can I." Though I didn't want to be a nurse, I knew my management background could help me run a medical office. However, when I tried applying for receptionist jobs, I kept hearing the same thing-I needed medical experience.
That's when I decided to take a leap and enroll in Pima Medical Institute's Medical Assistant (MA) program. The nine-month program gave me the education I needed to get my foot in the door. It wasn't easy-after being out of school for 20 years, I had to relearn how to study and manage my time. But thanks to Pima Medical's support system and my fellow students, I got through it.
I landed my first job as an MA through my externship at Pima Heart. I soon enrolled in the online Health Care Administration (HCA) program, while moving up in my job and then continued into the Bachelor of Science in Health Care Administration (BSHCA) program. Upon completion, I applied to administrative positions and was humbled to have 15 interviews scheduled. After considering numerous job opportunities, I chose to join Banner Health as a Practice Manager, overseeing a staff of 20 (with eight providers and 40 residents).
Pima Medical provided the education I needed to excel in the medical field. My instructors were there for me every step of the way. If you're considering going back to school, just do it! Choose Pima Medical and you will get the support you need.
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When I first walked through the doors of Pima Medical Institute, life was a challenge! My husband was out of work, and we, along with our six-month-old baby, were living with his mother. Plus, I had dropped out of school at 5th grade and since my mother wasn't familiar with homeschooling, I taught myself at home through high school. Today, after completing four programs, we own a beautiful home, and our now eight-year-old daughter is thriving. Our lives have completely transformed. I'm a 5th grade dropout with a master's degree - nothing is impossible if you really want it.
I began with the nine-month Medical Assistant (MA) program. Balancing full-time work and school was tough-I cried many times on my drive to class-but I never gave up. I was determined to build a better life for my family. That determination drove me to continue my education, earning my associate degree in Health Care Administration (HCA), a Bachelor of Science in Health Care Administration (BSHCA), and eventually a Master of Science in Organizational Leadership (MSOL).
Throughout this journey, I've worked and gone to school simultaneously. Thanks to the education and skills I gained at Pima Medical, I've never struggled to find opportunities. In fact, I've had the privilege of being selective about my career path. I've grown from being an MA to a referral coordinator, and now, I'm in my first management position-a role I secured a month before earning my master's degree. Each program at Pima Medical played a crucial role in my career progression. My master's degree, in particular, has been invaluable. As a clinic manager building a new practice from scratch, I've relied on the knowledge I gained every step of the way.
Thank you, Pima Medical Institute, for changing my life and helping me achieve my dreams. If only my first instructor, Ms. Lakeeta Garfield, could see me now. So often her words - "Be thorough," have run through my mind. I have strived to be thorough in everything I do and I have been successful.
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