I was born in Uzbekistan and at age 7 my family and I were forced to escape to Russia. We lived as refugees there and life was very difficult. We had no access to healthcare and I was not allowed to go to school past the 9th grade. In 2005, we moved to the United States and, although I struggled with the language and cultural differences, I very much appreciated the opportunities this country provided me. I have been dreaming about working in healthcare since I was a little girl. My husband knew my dream so he helped me find Pima Medical Institute and signed me up for their Phlebotomy program. My life was changed forever! I was able to get a job at a level 1 trauma center and help my family. In my position, I was able to observe the respiratory therapists help people and even save lives. So, several years later I came back to PMI and enrolled in their Respiratory Therapy program. English is my fourth language, so it was not an easy journey! Often I was in class all day, cared for my family in the evening and helped my children with homework, and then stayed up all night studying. I wanted to be successful and make my family proud!
I could not have made it and been successful without the help of my PMI instructors. They taught me so much! Today, my dream has come true and I'm so thankful for the support of my family and my PMI family and this country that has given me such a wonderful opportunity! I go to work each day with a smile on my face.
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I started my career as a medic on an ambulance and knew I wanted
to become a nurse. Everyone around me was doing it and it felt like
the natural next step. At the time, I was working toward a degree in
paramedicine at another college but their nursing program required
a Certified Nursing Assistant certificate (CNA), which I didn't have.
I was ready to get started and Pima Medical Institute offered exactly
what I needed: a program that didn't stretch over an entire semester.
I enrolled in the CNA course, checked that box and had a great
experience.
Eventually, I was accepted into a nursing program elsewhere - but the
waitlist was a year and a half. That's when Pima Medical reached out.
They said, "You're an alum and we have a nursing program." It was
accelerated and could get me in right away, so I said yes. I completed
the Registered Nurse (RN) program and went straight to work as a
nurse.
My boss had always encouraged me to pursue my Bachelor of
Science in Nursing (BSN) and though it was something I wanted
to do, I just kept putting it off. I finally enrolled in another school's
program but didn't like the structure. They said it was "fully
online", but there were group projects and required meetings that
didn't fit my schedule. I dropped and gave Pima Medical a shot
again. The BSN program was amazing. It was clearly laid out,
well-paced and truly online. I had the support I needed but I
could also self-guide.
Today, I'm the clinic manager for a company that operates
12 occupational health clinics across five states. Plus, I've
been accepted into the Master of Science in Organizational
Leadership (MSOL) program at Pima Medical. I'm pursuing
this advanced degree to grow as a leader and bring more to
the table.
Pima Medical has always been honest, consistent and
structured. If you're a self-starter with a busy schedule, this
is the school for you.
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I've wanted to become a pharmacist since I was in middle school. My grandma had an unfortunate incident where she was given too much heart medication which caused a heart attack. That day I decided I wanted to make sure that never happened to anyone else's family.
I chose Pima Medical Institute because I felt their pharmacy technician program would create a stepping stone and give me the experience I needed to prepare to one day becoming a pharmacist. My experience as a student was excellent; I learned a lot from each instructor and enjoyed every second. All three of my instructors helped me not only become a professional, but become a better person.
My goal was always to work in a hospital setting, so I was fortunate to be able to do my externship at Desert Springs Hospital. I completed my PTCB certification and was hired at Desert Springs after my externship. I continue to pursue my education. I currently working full time and attend PMI's online program. I have completed my associate's degree in Health Care Administration and hope to finish my bachelor's in Health Care Administration next year. I still have my sights set on becoming a pharmacist. I've really appreciated PMI, the knowledge I've gained, and all the instructors I've learned from. I would definitely recommend Pima Medical Institute to others!
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After attending university for a while, I realized that traditional school wasn't the right fit for me. I spent several years working in the hospitality industry in Las Vegas until a layoff pushed me to reconsider my career path. Instead of looking for another casino job, I decided to pursue a future in healthcare.
After researching options, I chose Pima Medical Institute and was determined to take all the programs necessary to obtain my bachelors degree. I began with the Medical Administrative Assistant (MAA) program, building a solid foundation in the healthcare industry. From there I enrolled in the online Health Care Administration (HCA) program, gaining deeper knowledge in the field. I ultimately completed the Bachelor of Science in Health Care Administration (BSHCA) program, which provided invaluable lessons I had never received in previous academic experiences.
Because of the intensive programs at Pima Medical, I was able to parlay that education and experience into a job at a home health organization, starting as a biller and quickly rising to the Director of the Billing Department. I later combined this experience with my hospitality background to land a job at Desert Valley Hospital, where I served as a Patient Experience Manager before being promoted to Director or Performance Improvement and Patient Experience. There I led projects to improve quality, reduce hospital-acquired illnesses and enhance patient satisfaction scores.
Currently, I am the Director of Patient Experience at the University of Maryland - Upper Chesapeake Hospital. I am leading quality initiatives that drive patient satisfaction and community partnerships. Pima Medical gave me the foundation to excel in healthcare, and I'm incredibly grateful for the education that started me on this rewarding journey.
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I was a stay at home mom for 18 years. When my oldest child headed to college I felt like I had lost my identity and purpose, but I just wasn't sure what I wanted to do. I knew I didn't want to be behind a desk and I enjoyed being on my feet and using my hands. So when I saw the commercial for the Dental Assisting Program and Pima Medical Institute, I decided it might be a fit for me.
It was somewhat intimidating going back to school when I was the oldest student in the class and it was certainly challenging having homework again while balancing family and home life. But, my instructor was helpful and cheered me on.
I felt very prepared, although extremely nervous, for my hands on externship experience. But I learned so much and it helped me understand that I really wanted to work in a specialty area of dentistry. I was initially hired at a general practice but soon found the place I really belonged; a periodontist office. I absolutely love it! I enjoy meeting and getting to know my patients. I have great coworkers and wonderful doctors who continue to teach me about their specialty. I love it all and am so happy!
Pima Medical has been so good in helping me go from "what's my purpose?" to "this is where I should be!" Finding that out and being happy where I am has been everything. It has done so much for me! Plus, my kids are really proud of me.
I love the patients!
It's different every day!
It's a lot of fun.
I love it! I'm so glad I did this!
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I grew up in a medical environment as my dad was a Navy doctor and my mom was a nurse. I ended up getting a bachelor's degree in biology and after working for a time in construction, decided my love of animals was prompting me to pursue a career in the veterinary field. I heard about Pima Medical Institute and liked the idea that I would get experience in the field through their Veterinary Assistant program.
I still remember my first day of the VA program when my instructor looked at me and said, "You have a degree and are way overqualified for this." I explained I wanted to learn the basics of caring for animals and get hands-on experience. It's been over 25 years and that instructor and I are still in touch. She always told us, "I can teach you how to do a procedure correctly, but it's more important to teach you the WHY." I still emphasize this and repeat it often to my staff.
While working as a VA, I applied to veterinary schools, but my bachelor's degree GPA was low and I was rejected from many vet schools. Finally, I was accepted at an offshore school in the Caribbean and later transferred to Kansas State, where I earned my Doctor of Veterinary Medicine in 2002. I was a Veterinarian at a couple of clinics before owning my own. Over the years, I have hired graduates from Pima Medical and have taken their externs. They still offer a very good program and teach the basics.
My time at Pima Medical was an opportunity and a doorway into the veterinary world. I am a great example that it's not always about grades. If you have passion and are willing to work hard, you can accomplish your goals. My mom always told me, "As long as you are doing something you love, you'll be happy!" Down the road, I think I might enjoy returning to Pima Medical ... this time as an instructor.
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Prior to coming to Pima Medical Institute, I had fallen on hard times and was having issues with housing and stability. I knew what I really needed was a career and a secure job to fall back on. I had worked before in a number of office environments, including a temporary job entering patient records. I decided pursuing a career in the medical field where I could use my administrative skills might be a good idea.
I think I missed three appointments before finally coming to Pima Medical where I took a tour and fell in love with the school. I had attended different schools and programs before, but I always dropped out. This time I was motivated and I decided I wanted to finish what I started. The program was very intense and fast paced, but my instructors were amazing! I was never good at math, but my instructor took the time to make sure I understood it and made it easy to grasp. My instructors made sure I stayed focused and challenged, which is exactly what I needed. I learned so much while on my externship and they even offered me a position, but I waited for my preference, an OBGYN office. Finding a job after graduation was easy. My goal someday is to become an office manager.
I was homeless while attending Pima Medical and didn't have stable housing until after I graduated. If it weren't for my instructors, I wouldn't have finished the program because of all the obstacles I was facing. Pima Medical truly changed my life. I have a career now!
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After being a truck driver and construction worker for 20 plus years, I made a promise to my mother before she died that I would go back to school. For nearly five years I passed Pima Medical Institute on my daily drive, and finally found the courage to pull in and take the pretest for the Nursing program. Going back to school at age 50 was scary, but I loved the atmosphere, the instructors and my classmates at Pima Medical. The instructors did an exceptional and extraordinary job preparing us for the National Council Licensure Examination (NCLEX).
I applied at Banner Desert in Mesa where I had completed my clinicals and I was hired. It was 2019, and I was immediately thrown into the COVID Pandemic. A year later I decided to become a traveling nurse. Initially, I worried I might not be qualified enough or have enough experience, but I quickly got over that. Every place is different, but most of the core staff really appreciates the relief that travelers provide. I have been to 10 different places in four years. I'm considered a Banner Staffing Traveler within the Banner facilities nationwide and I call Banner Tucson my home, as it is where I spend the most time. Some of the challenges of being a traveler are finding a place to live and being away from family and friends. But, I am getting experience and confidence in different facilities and becoming more adaptable and flexible in my career. Plus, I am making a great salary.
Pima Medical Institute changed my life forever. I made some lifelong friends during my experience, I had some incredible, humble, giving and caring instructors and I am truly grateful!
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When I got braces in high school, I was fascinated by how something so simple could transform a person's smile-and their confidence. That experience sparked my interest in the dental field, and after researching options, I found Pima Medical Institute's Dental Assistant (DA) program. I enrolled right after high school and jumped into the program.
My instructors were incredible! I never considered myself a standout student, but the hands-on learning style was perfect for me. I learned so much, and when it came time for my externship, it felt like a breeze because I was so prepared. They even offered me a job as soon as I finished, and I worked there happily until I moved out of state.
Since graduating in 2011, I've worked in every part of a dental office-from assisting to managing the front desk to being an office manager. Today, I'm a mom of two fast-growing kids, and I want more flexibility to be with them, so I'm going back to school for billing and coding. This will allow me to continue working in the dental field from home.
I love the dental field because I get to make a difference-helping patients find relief from pain or transforming their smiles - and I'm excited about the next chapter in my dental career. Pima Medical is an amazing place with caring instructors and I would choose it all over again. It's changed my life.
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After 25 years in restaurant management, I always knew I wanted to go back to school, but life kept getting in the way. In 2017, everything changed when I got very sick and ended up in the hospital for 10 days. One nurse, an older, highly skilled woman, was so inspiring that I thought, "If she can do this, so can I." Though I didn't want to be a nurse, I knew my management background could help me run a medical office. However, when I tried applying for receptionist jobs, I kept hearing the same thing-I needed medical experience.
That's when I decided to take a leap and enroll in Pima Medical Institute's Medical Assistant (MA) program. The nine-month program gave me the education I needed to get my foot in the door. It wasn't easy-after being out of school for 20 years, I had to relearn how to study and manage my time. But thanks to Pima Medical's support system and my fellow students, I got through it.
I landed my first job as an MA through my externship at Pima Heart. I soon enrolled in the online Health Care Administration (HCA) program, while moving up in my job and then continued into the Bachelor of Science in Health Care Administration (BSHCA) program. Upon completion, I applied to administrative positions and was humbled to have 15 interviews scheduled. After considering numerous job opportunities, I chose to join Banner Health as a Practice Manager, overseeing a staff of 20 (with eight providers and 40 residents).
Pima Medical provided the education I needed to excel in the medical field. My instructors were there for me every step of the way. If you're considering going back to school, just do it! Choose Pima Medical and you will get the support you need.
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When I first walked through the doors of Pima Medical Institute, life was a challenge! My husband was out of work, and we, along with our six-month-old baby, were living with his mother. Plus, I had dropped out of school at 5th grade and since my mother wasn't familiar with homeschooling, I taught myself at home through high school. Today, after completing four programs, we own a beautiful home, and our now eight-year-old daughter is thriving. Our lives have completely transformed. I'm a 5th grade dropout with a master's degree - nothing is impossible if you really want it.
I began with the nine-month Medical Assistant (MA) program. Balancing full-time work and school was tough-I cried many times on my drive to class-but I never gave up. I was determined to build a better life for my family. That determination drove me to continue my education, earning my associate degree in Health Care Administration (HCA), a Bachelor of Science in Health Care Administration (BSHCA), and eventually a Master of Science in Organizational Leadership (MSOL).
Throughout this journey, I've worked and gone to school simultaneously. Thanks to the education and skills I gained at Pima Medical, I've never struggled to find opportunities. In fact, I've had the privilege of being selective about my career path. I've grown from being an MA to a referral coordinator, and now, I'm in my first management position-a role I secured a month before earning my master's degree. Each program at Pima Medical played a crucial role in my career progression. My master's degree, in particular, has been invaluable. As a clinic manager building a new practice from scratch, I've relied on the knowledge I gained every step of the way.
Thank you, Pima Medical Institute, for changing my life and helping me achieve my dreams. If only my first instructor, Ms. Lakeeta Garfield, could see me now. So often her words - "Be thorough," have run through my mind. I have strived to be thorough in everything I do and I have been successful.
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My journey into health care began with the encouragement of my aunt, Marie Defede, who worked in admissions at Pima Medical Institute's Chula Vista campus. Inspired by her support, I enrolled in the Medical Assistant program in 2002 and graduated in 2003, a decision that forever changed my life.
Shortly after, I started working at Scripps Anderson's Clinic in La Jolla as a medical assistant in the Sports Orthopedic Department. I had the unique opportunity to support the San Diego Padres Baseball Team. That fast-paced environment taught me the importance of clinical accuracy, teamwork and compassionate patient care.
Wanting to give back, I returned to Pima Medical as an instructor, teaching Medical Assistant front and back office skills, Medical Administrative courses and Career Preparation. Helping students grow was deeply fulfilling, and in 2010, I was honored as Pima Medical's Peak Performer for my dedication to education and mentorship.
My career expanded beyond clinical work when I transitioned into the biopharmaceutical sector. I worked with Johnson & Johnson and Pfizer, focusing on clinical operations, system optimization and compliance in regulated environments. Alongside my career, I advanced my education. I earned an Associate Degree in Health Care Administration in 2010, a B.S. in Health Care Administration in 2013 and then a M.S. in Health Administration. I am currently completing a Doctorate in Organizational Leadership, with a focus on inclusive leadership and healthcare transformation.
Today, I serve as a Clinical Business Systems Analyst, leading projects in organizational development, system implementation and process improvement. Beyond my career, I am a passionate advocate for LGBTQ+ communities, patient rights and underserved populations.
Pima Medical was where it all began. It provided the foundation, support and mentorship I needed to pursue a fulfilling career in healthcare and leadership. I will always be proud to say my journey started at PMI.
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