Theresa Romero-Diaz CDA Albuquerque Campus 2014
During my childhood, one of my favorite places to go was the dental office. The memories stayed with me. In 1989 I saw a classified ad for PMI, which led me to the admissions office and a career as a Dental Assistant. As a student, I had many challenges; I had to take my son to the day care, I didn't have a car and I relied on public transportation to get to school. I was pregnant during school and when my daughter came early, I had to go on a leave of absence. When I returned to school, I was able to continue my honor roll status. My instructors motivated me, and I really enjoyed learning. After graduation, I worked for several years as a Dental Assistant and enjoyed every minute.
In 1993, I returned to PMI as an instructor and have been here ever since. It is easy for me to identify with many of my students, and I constantly get the opportunity to help others become successful. Some of my students have become Dental Hygienists and even Dentists, and I am extremely proud of them! In 2018 I was able to continue my education through PMI and obtain my associates in Health Care Administration from our Online Campus.
I give thanks to Pima Medical Institute and to God for giving me the opportunity to be a part of a wonderful organization.
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My mom spent more than 25 years as an instructor at the Tucson campus and encouraged me to explore what Pima Medical Institute had to offer. I was initially drawn to Physical Therapy, but as I learned more, I discovered Occupational Therapy. During my entrance interview for the Occupational Therapy Assistant (OTA) program, everything about the profession resonated with me. Ten years later, I have no doubt that this is my calling.
The OTA program demanded a high level of self-accountability. I had to learn when to use the resources available, how to ask for help and how to grow through discomfort. The growing pains were worth it. My cohort became my biggest support system and those relationships have turned into lifelong friendships.
I truly appreciated being held to a higher standard throughout the program. The structure and expectations prepared me to deliver quality healthcare right out of school. The professionalism required of every student helps ensure graduates are not only ready to pass certification exams and succeed as clinicians, but also stand out when applying for jobs.
Thanks to that preparation, I was offered a position during my second fieldwork rotation and hired as soon as I completed my certification requirements. Since then, I've been fortunate to explore many settings, roles and opportunities throughout my career.
I've worked primarily with pediatric and young adult populations, serving my community through outpatient clinics, home health and school settings. I'm currently continuing my education with a bachelor's degree and plan to become a licensed Occupational Therapist (OT).
I would absolutely recommend Pima Medical to others. The OTA program prepares you to be more than just job-ready. It gives you the foundation to build a meaningful and lasting career in healthcare.
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I was a high school dropout with no desire to ever get my diploma. I never saw the value in education or what some piece of paper could do for me. That all changed with the news of a baby on the way. My priorities changed and I thought about the things I wanted for my children. How could I expect them to do well in school when I hadn't?
I passed my GED and went into retail management. Everything was great until I hurt my back and needed surgery. After three surgeries, I lost all hope of ever being able to provide for my family again. I was disabled and my wife had taken on the role of provider. She needed to find a job where she could make more money, so she started looking into school. I joined my wife on her admissions interview at Pima Medical Institute, talked with the admission's counselor, Frank Pignone, who encouraged me to also begin a medical career. He was an inspiration and started me on my path to success.
The instructors taught me and inspired me to strive to be my best. Nothing was going to get in the way of my education. I was able to maintain perfect attendance and achieve director's honor roll with a 4.0 GPA. I am proud to say that as a graduate of Pima, my wife is now on the same path and I plan to continue my education by getting my bachelor's degree. Thanks Pima!
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I was self-employed as a building contractor for many years, but I was looking for a new challenge. If you do anything for a while and get good at it, it doesn't require as much effort. Plus, I really had a desire to do something that would more directly be of service to people. My wife is a Physical Therapist and she encouraged me to pursue this field.
I looked into three PTA programs in Seattle, but I chose PMI because it included all of the prerequisites. The other programs may have been less expensive, but it would have taken much longer to complete. As a father of three, I wanted to get through school and into the field as fast as I could.
My experience as a student was phenomenal! My classmates and I totally bonded. The program was very competitive and demanding and that served us well. I had my third clinical at the University of Washington Hospital, which is where I was hired. The hospital is a teaching hospital with a culture that encourages learning and being your best. Some of my colleagues are some of the best in the world at what they do. Today I had a PMI student working with me and together we worked with lung transplant and heart transplant patients. And it's not even noon!
My PMI instructors facilitated a whole new life for me. Their insistence on excellence in all we do has really paid off. I love getting up in the morning and going to work.
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Which program did you complete and what made you decide to continue your education online?
In 2011, I completed the associate degree program for Health Care Administration. For a number of reasons I waited to begin the Bachelor of Science in Health Care Administration program, but at 52 years old in March 2019, I started the program and graduated in June 2020! In the beginning, I had reservations about online learning. I had been in a classroom environment for 11 years and it is what I knew and was comfortable with. But, I jumped into it and honestly adapted quite quickly.
What made you choose PMI's program?
I believe in our mission and what we stand for. There was never any question of choosing any other institution.
What was it like to manage a full-time position and your course load?
When I started the associate degree program in 2011, I had four kids at home all playing sports and I was working a full-time job. My planner and I were inseparable. I still have it and it is a testament to students who struggle with working school into their schedule. It was a lot more manageable than I expected and the only thing that suffered was my TV time. It was a small price to pay for an education!
Did you feel like the coursework was practical for your profession?
Absolutely! I cannot tell you how many times I refer to what I have learned from courses in both programs. I apply my learning experiences from the courses I have taken into my position here at Pima Medical on a daily basis. The biggest shift in thinking for me has been in seeing the bigger picture and knowing that every decision I make can reflect on the company as a whole.
Would you encourage others to continue their education and would you recommend this program?
Yes! I do every chance I get. My family, students and co-workers have heard me say more than once, "I don't care where you go to school just go ... but I chose Pima Medical!" Some of them have listened and that makes me so proud! In fact, my daughter completed the Bachelor of Science in Radiologic Sciences online program a couple of years ago after completing the Radiography program, both at Pima Medical.
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After moving from Texas to Colorado for a fresh start, I was determined to build a stable career in the medical field. Research led me to Pima Medical Institute, and from the moment I began speaking with admissions, I knew it was the right choice. Despite facing many challenges, I embarked on the Medical Assistant (MA) program with unwavering determination.
I started living in my car three weeks after starting the MA program. I was juggling homelessness, school and a full-time job. I struggled finding safe places to park, hot and cold nights, and finding time between work and school to do homework, sleep and get to the gym to take showers. I found incredible support from caring and understanding instructors who became like family to me. They provided resources and encouragement, helping me navigate the toughest moments. As difficult as my situation was, school was my biggest motivation and the people at Pima Medical were my support and prepared me for my future. Thanks to great instructors and comprehensive training, I excelled at my externship at Advanced Urgent Care, impressing my supervisors enough to secure a job offer before even graduating.
To my instructors at Pima Medical, I owe a debt of gratitude. I am the person I am today because of you. Your unwavering support and belief in me kept me going when times were toughest. Thank you for never giving up on me. You've shaped me into the professional I am today and I will forever be grateful.
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Growing up I'd always had my heart set on healthcare and my dream was to become a nurse. Despite being a good student initially, family issues led me to drop out of high school. I eventually got my GED and completed a nursing assistant program through Job Corps. Life threw more challenges my way, including a young marriage, poor partner choice and raising five children as a single mother.
After seeing advertisements for Pima Medical Institute, I was drawn to enroll in the Medical Assistant (MA) evening program. Balancing work, school and motherhood was tough, but I persevered for nine months. I began my new career in urgent care and later pediatrics, where I've been ever since. After a few years, Pima Medical reached out encouraging me to pursue an online Health Care Administration (HCA) associate degree. This degree opened more career doors for me. Today, I am a Lead Medical Assistant at Phoenix Children's Hospital, working with the Homeless Youth Outreach Department. I wear many hats, including clinical lead, Spanish interpreter and vaccine coordinator. Recently, I enrolled in an accelerated nursing bachelor's program at Grand Canyon University, transferring many Pima Medical credits and moving closer to my dream of becoming a nurse.
Pima Medial provided the foundation for my success. And even today, I always accept their student externs. The difference in skill between their students and others is noticeable. Returning to school as a single mom with five kids was challenging, but it was worth it. Many feel stuck in minimum wage jobs, but education can change that. Though it's tough initially, the long-term benefits include better job opportunities and more time with family. My journey was hard, but Pima Medical Institute was the key to my success. With determination and effort, you can achieve your dreams too.
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In 2005, while browsing technical programs online, Pima Medical Institute's Veterinary Assistant (VA) Program caught my eye. I filled out a request for more information and, to my surprise, Niki Riggleman, a recently retired yet highly esteemed instructor, called me immediately. Despite never having had an interest in veterinary medicine before, that call changed my life. I can't imagine being in any other field today and I'm so grateful Niki called me!
I completed the VA Program and returned to complete the Veterinary Technician (VT) Program in 2007. It was a privilege to be part of the very first VT class at the Seattle Campus. One aspect of Pima Medical I truly appreciated was its accessibility; the ability to attend night classes and work during the day allowed me to maintain a steady income while pursuing my education. The hands-on classroom experience, combined with working in the field, was crucial to my professional growth.
My journey with VCA Animal Hospitals began with my first externship, where I was hired even before completing it. Almost 20 years later, I'm still with VCA and grateful to have found my place there. I worked as a VA, a VT and then quickly moved up to Technician Supervisor and a regional training role. In 2020, I became the Regional Technician Director for the Northwest & Hawaii Group, supporting veterinary teams across five states. Additionally, as the current President of the Washington State Association of Veterinary Technicians (WSAVT) and a former District Chair for the National Association of Veterinary Technicians in America (NAVTA), I am dedicated to improving the careers of Veterinary Technicians and Assistants. Ensuring their optimal utilization and safety is crucial to our profession, helping us continue to serve our patients effectively.
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My mom had been a nurse in the Philippines, but after moving to the US she cared for us and began working as a phlebotomist. This influenced my decision to go into the medical field after high school. On a whim one day, I stopped by Pima Medical Institute and ended up enrolling in the three-month Phlebotomy program which started two weeks later. It was fast paced and very different from high school as students were all ages and yet we were all looking for a change or a new career. Even though our time together was short, it felt like family. My first job was with a blood donation company and after moving to eastern Washington, I worked at a hospital. This gave me a variety of experiences and built my confidence and I later transitioned into dialysis.
I knew I eventually wanted to become a Medical Assistant (MA) and even though Pima Medical was a long commute, I had confidence in them so I enrolled in the MA program. I was pregnant, worked full time and had a long commute each day, but I did it! I feel like Pima Medical helped shape me into a resilient person. After graduation I worked at a hospital and a few other sites as an MA. But it wasn't long before I began to envision myself in administration, so I chose to complete the Health Care Administration online associate degree. That program gave me so much confidence and I loved it.
After graduating, I saw an opening for a Career Services Advisor at Pima Medical, applied, and got the job. Now, I get to guide students and share my journey with them. Watching them grow reminds me of my own transformation. Pima Medical has been a constant in my life, and I'm proud to be part of a team that changes lives every day.
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When I got braces in high school, I was fascinated by how something so simple could transform a person's smile-and their confidence. That experience sparked my interest in the dental field, and after researching options, I found Pima Medical Institute's Dental Assistant (DA) program. I enrolled right after high school and jumped into the program.
My instructors were incredible! I never considered myself a standout student, but the hands-on learning style was perfect for me. I learned so much, and when it came time for my externship, it felt like a breeze because I was so prepared. They even offered me a job as soon as I finished, and I worked there happily until I moved out of state.
Since graduating in 2011, I've worked in every part of a dental office-from assisting to managing the front desk to being an office manager. Today, I'm a mom of two fast-growing kids, and I want more flexibility to be with them, so I'm going back to school for billing and coding. This will allow me to continue working in the dental field from home.
I love the dental field because I get to make a difference-helping patients find relief from pain or transforming their smiles - and I'm excited about the next chapter in my dental career. Pima Medical is an amazing place with caring instructors and I would choose it all over again. It's changed my life.
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My journey into healthcare wasn't planned. During my senior year of high school, I was preparing to study engineering when my dad passed away. It was a tough time, and I decided to take a break. My mom, a nurse, suggested I become a Certified Nursing Assistant (CNA), so I completed an accelerated program and started working at Silver Hills Healthcare Center in Las Vegas. I never imagined a career in long-term care, but I excelled as a CNA and was promoted to rehab aide. One day my regional director, who saw potential in me, signed me up for an informational seminar at Pima Medical Institute for the Occupational Therapy Assistant (OTA) program. I attended, was intrigued, and decided to enroll.
Balancing school and work wasn't easy, but Pima Medical made it possible. I worked flexible hours, attended classes and studied late into the evenings. The instructors were experienced, and the small class sizes made learning enjoyable. When I took the national licensing exam, I achieved one of the highest scores my instructor had ever seen. After working in the field, I wanted to grow my career even more, so I enrolled in Pima Medical's online Bachelor of Science in Health Care Administration (BSHCA) program. Today, I'm an Assistant Administrator at Alta Skilled Nursing and Rehabilitation, finishing my Administrator in Training program. Soon, I'll sit for the licensing exam to become a Licensed Nursing Home Administrator, and my ultimate goal is to own a skilled nursing facility.
Pima Medical gave me the tools and confidence to succeed. Their programs may cost a bit more, but they are efficient and effective with no prerequisites. I received a quality education at Pima Medical and I'm proud to be a graduate!
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I had been working at a grocery store for 12 years when I decided it was time for a change. I hadn't been in school in a very long time and wasn't quite ready to commit to a four-year university. When I found Pima Medical Institute, it felt like the right fit for me in my stage of life. I chose the nine-month Medical Assistant (MA) program because I viewed it as a great stepping stone into a career in the medical field.
I really enjoyed my time at Pima Medical. It was exciting to be in a learning environment surrounded by students who were all motivated to succeed. My biggest challenge was balancing full-time work with evening classes while still finding time to study. It wasn't easy, but I did it! The thing I appreciated most about Pima Medical was the genuine commitment to student success. There was always help available whenever I had questions or needed support. Because of that, I walked out of the program feeling prepared and confident in my new profession.
Upon graduation, I quickly found a job and began working as a Medical Assistant with Providence in family practice, where I stayed for six years. Currently, I work for Optum Primary Care, continuing my career in family medicine. While at Providence, I had the opportunity to be a preceptor in the apprentice program, and I hope to take on that role again at Optum in the future. Educating and mentoring others is a passion of mine, and I look forward to continuing to make a difference in the field of healthcare.
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