I was born in Uzbekistan and at age 7 my family and I were forced to escape to Russia. We lived as refugees there and life was very difficult. We had no access to healthcare and I was not allowed to go to school past the 9th grade. In 2005, we moved to the United States and, although I struggled with the language and cultural differences, I very much appreciated the opportunities this country provided me. I have been dreaming about working in healthcare since I was a little girl. My husband knew my dream so he helped me find Pima Medical Institute and signed me up for their Phlebotomy program. My life was changed forever! I was able to get a job at a level 1 trauma center and help my family. In my position, I was able to observe the respiratory therapists help people and even save lives. So, several years later I came back to PMI and enrolled in their Respiratory Therapy program. English is my fourth language, so it was not an easy journey! Often I was in class all day, cared for my family in the evening and helped my children with homework, and then stayed up all night studying. I wanted to be successful and make my family proud!
I could not have made it and been successful without the help of my PMI instructors. They taught me so much! Today, my dream has come true and I'm so thankful for the support of my family and my PMI family and this country that has given me such a wonderful opportunity! I go to work each day with a smile on my face.
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I started my career as a medic on an ambulance and knew I wanted
to become a nurse. Everyone around me was doing it and it felt like
the natural next step. At the time, I was working toward a degree in
paramedicine at another college but their nursing program required
a Certified Nursing Assistant certificate (CNA), which I didn't have.
I was ready to get started and Pima Medical Institute offered exactly
what I needed: a program that didn't stretch over an entire semester.
I enrolled in the CNA course, checked that box and had a great
experience.
Eventually, I was accepted into a nursing program elsewhere - but the
waitlist was a year and a half. That's when Pima Medical reached out.
They said, "You're an alum and we have a nursing program." It was
accelerated and could get me in right away, so I said yes. I completed
the Registered Nurse (RN) program and went straight to work as a
nurse.
My boss had always encouraged me to pursue my Bachelor of
Science in Nursing (BSN) and though it was something I wanted
to do, I just kept putting it off. I finally enrolled in another school's
program but didn't like the structure. They said it was "fully
online", but there were group projects and required meetings that
didn't fit my schedule. I dropped and gave Pima Medical a shot
again. The BSN program was amazing. It was clearly laid out,
well-paced and truly online. I had the support I needed but I
could also self-guide.
Today, I'm the clinic manager for a company that operates
12 occupational health clinics across five states. Plus, I've
been accepted into the Master of Science in Organizational
Leadership (MSOL) program at Pima Medical. I'm pursuing
this advanced degree to grow as a leader and bring more to
the table.
Pima Medical has always been honest, consistent and
structured. If you're a self-starter with a busy schedule, this
is the school for you.
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Ronda Figueroa, a Tucson Physical Therapist Assistant (PTA) graduate in 2006, is currently a full-time faculty member of the PTA program she graduated from. Prior to her education at PMI, Rhonda worked in a physical therapy office as a technician. Because of the limited duties as a technician, Rhonda was seeking a way to be more challenged at work. So when PMI started the first PTA program at the Tucson campus in 2006, she jumped at the opportunity to graduate from an accredited PTA program and in turn improve her technical skills, critical thinking, and ability to help the patients she served.
As a student at PMI, Rhonda had a "very good experience," but a challenging one compared to previous college due to her family responsibilities. According to Rhonda, "having a family made school a challenge, but it also helped because my family was so supportive." Rhonda went on to state, "The education at PMI was outstanding, I was prepared for the workforce, and I passed the national exam with a 784 out of a total of 800 points." The 98% Rhonda received was one of the highest scores in the country.
After three years of practice as a licensed PTA, Rhonda started teaching in the PTA department at PMI and has been in that position for over 4 years.Is Rhonda a good teacher? Her students reported the following comments:
• "She loves to teach, knows how to teach, and has knowledge about everything"
• "She doesn't talk down to us and is always willing to help by staying late or coming early"
• "She is concerned that you understand the material and cares enough to reinforce it"
• "She prepares us for the real world"
As a teacher, Rhonda has been known to use innovative teaching methods. For instance, she often requires students to learn line dancing in lab to better understand human motor development. Rhonda's favorite part of being a teacher is the fact she gets paid to talk about a subject matter she loves and that she learns something new every day. Happiest when students are graduating and beginning their careers as a PTA Rhonda stated, "I love seeing the evolution of people that know nothing about physical therapy. We put them through a grinder and it spits them out as a PTA." Rhonda continued by stating, "Personally, I have seen PMI improve the qualities of people's lives." Rhonda aspires to continue her life-long learning by obtaining master's degree over the next few years.
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I hadn't decided on a vocational direction. I was taking classes in accounting and I was considering the area of probation, when someone I knew recommended me for a part-time position working in a doctor's office. Even though I had no formal training, the doctor thought I had a good attitude so he hired me, trained me, and I started working in his office in May of 1994. When patients asked me where I received my training and I had to tell them it was who I knew, not what I knew, that got me the job.
I knew I wanted to go back to school to get my Medical Assistant certification. So since PMI had such great reputation, that's where I enrolled. I had great instructors who helped us not only understand the material, but taught us why we needed to know it. They taught us the importance of our role to both our physician and our office. My instructor even wrote a meaningful poem for each student before we graduated.
I continued to work for the same physician for another 5 years and then took a position as a Medical Administrative Assistant Instructor back at PMI. After 15 years, I still love my job teaching new students! I'm currently a student myself working towards my bachelor degree and I hope to teach until I retire. PMI opened the door to my future and it's been one of the best decisions I've ever made!
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I served in the US Marine Corps for 4 years and participated in the 1991 Gulf War. After my honorable discharge I worked at a casino as a dealer, pit boss and then shift manager, but smoke allergies ended any chance of continuing in that field. I began working as an auditor, but I wanted a new career. My girlfriend graduated from Pima Medical Institute and she suggested I check out the Dental Assistant program and I enrolled. Going back to school after 30 years was very intimidating, but both of my instructors were encouraging and made it easier for me. One of my biggest challenges was getting to class on time each morning since I was working as a night auditor. I met great people who helped me when I needed it. Most importantly, PMI gave me a new career.
I was able to complete my externship at the Pima Hygiene Clinic and even worked there for a time while waiting for my position with the VA. I am currently working for the Veterans Administration in Mt. Vernon, Washington. Being a former veteran myself, it was a goal of mine to help other veterans. Once I am able to gain more experience, my eventual goal would be to come back to PMI as an instructor.
I would like to say "Thank You" to everyone at PMI - from the campus director to my instructors. If it were not for them, I would not be where I am today - enjoying my new career as a Dental Assistant.
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After attending university for a while, I realized that traditional school wasn't the right fit for me. I spent several years working in the hospitality industry in Las Vegas until a layoff pushed me to reconsider my career path. Instead of looking for another casino job, I decided to pursue a future in healthcare.
After researching options, I chose Pima Medical Institute and was determined to take all the programs necessary to obtain my bachelors degree. I began with the Medical Administrative Assistant (MAA) program, building a solid foundation in the healthcare industry. From there I enrolled in the online Health Care Administration (HCA) program, gaining deeper knowledge in the field. I ultimately completed the Bachelor of Science in Health Care Administration (BSHCA) program, which provided invaluable lessons I had never received in previous academic experiences.
Because of the intensive programs at Pima Medical, I was able to parlay that education and experience into a job at a home health organization, starting as a biller and quickly rising to the Director of the Billing Department. I later combined this experience with my hospitality background to land a job at Desert Valley Hospital, where I served as a Patient Experience Manager before being promoted to Director or Performance Improvement and Patient Experience. There I led projects to improve quality, reduce hospital-acquired illnesses and enhance patient satisfaction scores.
Currently, I am the Director of Patient Experience at the University of Maryland - Upper Chesapeake Hospital. I am leading quality initiatives that drive patient satisfaction and community partnerships. Pima Medical gave me the foundation to excel in healthcare, and I'm incredibly grateful for the education that started me on this rewarding journey.
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I was injured while playing soccer in high school and my physical therapist said to me, "I think you'd be a really good physical therapist!" I tucked that away until I was at Texas State University heading toward becoming a nurse when I realized it just wasn't for me. I switched to Exercise Sports Science with a pre-physical therapy emphasis. After graduation, the doctorate physical therapy programs were extremely competitive and I just didn't have the confidence to apply - still a regret. Instead, I reviewed my options and began searching for a Physical Therapist Assistant (PTA) program and found Pima Medical Institute.
It was a challenging, accelerated 18-month program, but my instructors were super motivating. Although they were hard on us, they gave us all the tools needed to be the best professional clinicians we could be. I was awarded the most "outstanding student" at graduation and offered a job at each of my clinical rotations. I began my therapist journey as a pediatric PTA until I found the place I really loved; working in sports medicine and rehabilitation. During my five plus years in orthopedics, I worked with multiple students as a clinical instructor. This drew my passion for education and I began my journey as a clinical director and instructor back at the same PTA program I'd attended. I tell my students I've been down their same path and I am going to give them everything they need to be a success in their clinical experience. I remind them that I am invested in their success because not only is Pima Medical's reputation on the line, so is mine as a graduate of this program.
Pima Medical provided what I needed to become a great therapist and for that I am thankful. I believe I've found my place in education and I am hoping to further my education through the master's degree program in the future.
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I have found a career that I love as a Medical Lab Technician!
I'd attempted to find my place in the medical field once before, attending a Dental Assistant program, but it just wasn't for me. I just didn't enjoy interacting with patients. After being a stay-at-home mom for about 10 years, I returned to Pima Medical Institute, learned they had started a Medical Lab Technician (MLT) program and knew this was the program and the career for me.
I chose Pima Medical because I knew how hands-on they were. Unfortunately, shortly after starting the program, the pandemic hit resulting in us having to go to online learning. But, our instructors worked really hard to get us into the lab in small groups to practice during COVID. During my program I found out I had a brain tumor requiring surgery. The instructors were very helpful and supportive during my treatment and I was able to continue my program.
I am a veteran so I did my clinicals at the VA Hospital in Cheyenne, WY. It was challenging staying in Cheyenne during the week and driving back for week-ends, but I did it! I landed an MLT job at Centura Health's Penrose Hospital shortly after graduation and I love it! There is no typical day; every day is different and I learn something new almost every day. I plan to do this job until I can't do it anymore. I am preparing to start my bachelor's degree in Medical Laboratory Science. This will set me up to get my MLS certification, providing a pay increase and an opportunity for a lead position. I would definitely recommend Pima Medical's MLT program. If you like solving puzzles, this is a great career for you!
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At age 18 I got a job as a receptionist at a veterinary clinic. After gaining more experience at several hospitals as both a receptionist and an assistant, I knew I wanted to become a Veterinary Technician (VT). It seemed everyone I had worked with in the Seattle area had attended Pima Medical Institute, so that made their VT program an easy choice. I had struggled in classes at a traditional college, but loved my classes at Pima Medical. The instructors were excellent and very understanding. Everything I was learning seemed to apply to my experience at my job, giving me a conceptual understanding of the material. I felt very prepared for my clinicals and was offered a position at one of my sites. I worked at a number of clinics and an ER in the Seattle area, volunteered at a wildlife hospital and worked at a high- volume spay neuter clinic.
When we moved to rural Alaska, I spent a short time at a bear sanctuary before landing at Sitka Animal Hospital. I am the hospital supervisor and lead LVT and we see everything at the facility. Last week we cared for a ferret, a gecko, dogs, cats, bunnies, rodents, as well as performing surgery on a duck that had been attacked by a bald eagle. I am also on the board of a nonprofit animal shelter and a municipal animal hearing board where we hear appeals for animal control.
I am currently in pursuit of a master's degree. I hope to be part of the first group of technicians emerging into a mid-level practitioner position, much like a veterinary nurse practitioner or physician's assistant. Almost every day I think about my Pima Medical instructors and how grateful I am to have learned from them. I am proud of my successful career and I know I have them to thank.
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My mom had been a nurse in the Philippines, but after moving to the US she cared for us and began working as a phlebotomist. This influenced my decision to go into the medical field after high school. On a whim one day, I stopped by Pima Medical Institute and ended up enrolling in the three-month Phlebotomy program which started two weeks later. It was fast paced and very different from high school as students were all ages and yet we were all looking for a change or a new career. Even though our time together was short, it felt like family. My first job was with a blood donation company and after moving to eastern Washington, I worked at a hospital. This gave me a variety of experiences and built my confidence and I later transitioned into dialysis.
I knew I eventually wanted to become a Medical Assistant (MA) and even though Pima Medical was a long commute, I had confidence in them so I enrolled in the MA program. I was pregnant, worked full time and had a long commute each day, but I did it! I feel like Pima Medical helped shape me into a resilient person. After graduation I worked at a hospital and a few other sites as an MA. But it wasn't long before I began to envision myself in administration, so I chose to complete the Health Care Administration online associate degree. That program gave me so much confidence and I loved it.
After graduating, I saw an opening for a Career Services Advisor at Pima Medical, applied, and got the job. Now, I get to guide students and share my journey with them. Watching them grow reminds me of my own transformation. Pima Medical has been a constant in my life, and I'm proud to be part of a team that changes lives every day.
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My journey into healthcare wasn't planned. During my senior year of high school, I was preparing to study engineering when my dad passed away. It was a tough time, and I decided to take a break. My mom, a nurse, suggested I become a Certified Nursing Assistant (CNA), so I completed an accelerated program and started working at Silver Hills Healthcare Center in Las Vegas. I never imagined a career in long-term care, but I excelled as a CNA and was promoted to rehab aide. One day my regional director, who saw potential in me, signed me up for an informational seminar at Pima Medical Institute for the Occupational Therapy Assistant (OTA) program. I attended, was intrigued, and decided to enroll.
Balancing school and work wasn't easy, but Pima Medical made it possible. I worked flexible hours, attended classes and studied late into the evenings. The instructors were experienced, and the small class sizes made learning enjoyable. When I took the national licensing exam, I achieved one of the highest scores my instructor had ever seen. After working in the field, I wanted to grow my career even more, so I enrolled in Pima Medical's online Bachelor of Science in Health Care Administration (BSHCA) program. Today, I'm an Assistant Administrator at Alta Skilled Nursing and Rehabilitation, finishing my Administrator in Training program. Soon, I'll sit for the licensing exam to become a Licensed Nursing Home Administrator, and my ultimate goal is to own a skilled nursing facility.
Pima Medical gave me the tools and confidence to succeed. Their programs may cost a bit more, but they are efficient and effective with no prerequisites. I received a quality education at Pima Medical and I'm proud to be a graduate!
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When I first walked through the doors of Pima Medical Institute, life was a challenge! My husband was out of work, and we, along with our six-month-old baby, were living with his mother. Plus, I had dropped out of school at 5th grade and since my mother wasn't familiar with homeschooling, I taught myself at home through high school. Today, after completing four programs, we own a beautiful home, and our now eight-year-old daughter is thriving. Our lives have completely transformed. I'm a 5th grade dropout with a master's degree - nothing is impossible if you really want it.
I began with the nine-month Medical Assistant (MA) program. Balancing full-time work and school was tough-I cried many times on my drive to class-but I never gave up. I was determined to build a better life for my family. That determination drove me to continue my education, earning my associate degree in Health Care Administration (HCA), a Bachelor of Science in Health Care Administration (BSHCA), and eventually a Master of Science in Organizational Leadership (MSOL).
Throughout this journey, I've worked and gone to school simultaneously. Thanks to the education and skills I gained at Pima Medical, I've never struggled to find opportunities. In fact, I've had the privilege of being selective about my career path. I've grown from being an MA to a referral coordinator, and now, I'm in my first management position-a role I secured a month before earning my master's degree. Each program at Pima Medical played a crucial role in my career progression. My master's degree, in particular, has been invaluable. As a clinic manager building a new practice from scratch, I've relied on the knowledge I gained every step of the way.
Thank you, Pima Medical Institute, for changing my life and helping me achieve my dreams. If only my first instructor, Ms. Lakeeta Garfield, could see me now. So often her words - "Be thorough," have run through my mind. I have strived to be thorough in everything I do and I have been successful.
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