WELCOME HOME ALUMNI

After attending university for a while, I realized that traditional school wasn't the right fit for me. I spent several years working in the hospitality industry in Las Vegas until a layoff pushed me to reconsider my career path. Instead of looking for another casino job, I decided to pursue a future in healthcare. After researching options, I chose Pima Medical Institute and was determined to take all the programs necessary to obtain my bachelors degree. I began with the Medical Administrative Assistant (MAA) program, building a solid foundation in the healthcare industry. From there I enrolled in the online Health Care Administration (HCA) program, gaining deeper knowledge in the field. I ultimately completed the Bachelor of Science in Health Care Administration (BSHCA) program, which provided invaluable lessons I had never received in previous academic experiences. Because of the intensive programs at Pima Medical, I was able to parlay that education and experience into a job at a home health organization, starting as a biller and quickly rising to the Director of the Billing Department. I later combined this experience with my hospitality background to land a job at Desert Valley Hospital, where I served as a Patient Experience Manager before being promoted to Director or Performance Improvement and Patient Experience. There I led projects to improve quality, reduce hospital-acquired illnesses and enhance patient satisfaction scores. Currently, I am the Director of Patient Experience at the University of Maryland - Upper Chesapeake Hospital. I am leading quality initiatives that drive patient satisfaction and community partnerships. Pima Medical gave me the foundation to excel in healthcare, and I'm incredibly grateful for the education that started me on this rewarding journey.

As a proud Pima Medical Institute BSRT graduate, my journey from an associate's degree in Respiratory Therapy (RT), to a bachelor's degree, to achieving my dream job as a Critical Care Transport Respiratory Therapist at Children's Mercy has been nothing short of remarkable. While in school for my associate's at Concorde College, they highly encouraged us to continue our education and recommended Pima Medical's online Bachelor of Science in Respiratory Therapy (BSRT). I knew a bachelor's would increase my salary and would also be helpful for future supervisory or management positions. The flexibility of online classes made it manageable for me to work full-time at Salem Health, a level II trauma center with a level III NICU, while pursuing my degree. My dream of working in medical transport began at age 17, when I was a volunteer patient for the local fire department and experienced being flighted out of our neighborhood. After years of experience as an RT, I landed my dream job. As a Critical Care Transport RT, I participate in various types of transports, from helicopters and fixed wing, to jets and ground transportation, proving support to hospitals nationwide. Children's Mercy in Kansas City is one of the busiest transport teams, covering a wide range of patients including neonates, pediatrics, maternal and fetal cases. Working with limited resources challenges me to think on my feet and be creative with patient care. The transport team, comprised of brilliant minds, requires continuous education, certifications, and simulations to improve patient care. During my downtime, I enjoy visiting former patients and their families and witnessing their progress. I love to do PR at community events where I hope to inspire young girls to pursue a fulfilling career in healthcare. I'm appreciative for the role Pima Medical played in shaping my success and making my dream job a reality.

While facing setbacks in my undergraduate BSPS (Bachelors in Science of Pharmaceutical Science) program due to grade issues, I decided to step away. My advisor from the University of Arizona (UA) suggested I apply to Pima Medical Institute's Pharmacy Technician program. From the moment I stepped into the program, I knew I was in the right place. I had wonderful instructors to help guide me on the path of reaching my goal. I enjoyed meeting new and different people, each with their own unique story. Probably the biggest obstacle I faced was the poor performance that was lingering from my time at UA and wanting to show that I wasn't the reason for not doing well there. I'm proud to say I cleared that hurdle and finished my program with a 4.0 GPA. One of the most invaluable aspects of Pima Medical was the accessibility of instructors for one-on-one guidance and always knowing I could easily ask questions and get help. This bolstered my confidence during my externship, enabling me to be comfortable with my colleagues and have the confidence to ask questions. I was thrilled to receive a job offer from Banner University Medical Center Tucson. My time there as an extern showcased my capabilities, earning me a position as a Certified Pharmacy Technician. I owe immense gratitude to my instructors Shaun, Sara and Grace for their unwavering support and dedication to my success. Pima Medical Institute is able to offer opportunities to those that believe they don't deserve it, when in reality they do!

After moving from Texas to Colorado for a fresh start, I was determined to build a stable career in the medical field. Research led me to Pima Medical Institute, and from the moment I began speaking with admissions, I knew it was the right choice. Despite facing many challenges, I embarked on the Medical Assistant (MA) program with unwavering determination. I started living in my car three weeks after starting the MA program. I was juggling homelessness, school and a full-time job. I struggled finding safe places to park, hot and cold nights, and finding time between work and school to do homework, sleep and get to the gym to take showers. I found incredible support from caring and understanding instructors who became like family to me. They provided resources and encouragement, helping me navigate the toughest moments. As difficult as my situation was, school was my biggest motivation and the people at Pima Medical were my support and prepared me for my future. Thanks to great instructors and comprehensive training, I excelled at my externship at Advanced Urgent Care, impressing my supervisors enough to secure a job offer before even graduating. To my instructors at Pima Medical, I owe a debt of gratitude. I am the person I am today because of you. Your unwavering support and belief in me kept me going when times were toughest. Thank you for never giving up on me. You've shaped me into the professional I am today and I will forever be grateful.

After being a truck driver and construction worker for 20 plus years, I made a promise to my mother before she died that I would go back to school. For nearly five years I passed Pima Medical Institute on my daily drive, and finally found the courage to pull in and take the pretest for the Nursing program. Going back to school at age 50 was scary, but I loved the atmosphere, the instructors and my classmates at Pima Medical. The instructors did an exceptional and extraordinary job preparing us for the National Council Licensure Examination (NCLEX). I applied at Banner Desert in Mesa where I had completed my clinicals and I was hired. It was 2019, and I was immediately thrown into the COVID Pandemic. A year later I decided to become a traveling nurse. Initially, I worried I might not be qualified enough or have enough experience, but I quickly got over that. Every place is different, but most of the core staff really appreciates the relief that travelers provide. I have been to 10 different places in four years. I'm considered a Banner Staffing Traveler within the Banner facilities nationwide and I call Banner Tucson my home, as it is where I spend the most time. Some of the challenges of being a traveler are finding a place to live and being away from family and friends. But, I am getting experience and confidence in different facilities and becoming more adaptable and flexible in my career. Plus, I am making a great salary. Pima Medical Institute changed my life forever. I made some lifelong friends during my experience, I had some incredible, humble, giving and caring instructors and I am truly grateful!

In 2005, while browsing technical programs online, Pima Medical Institute's Veterinary Assistant (VA) Program caught my eye. I filled out a request for more information and, to my surprise, Niki Riggleman, a recently retired yet highly esteemed instructor, called me immediately. Despite never having had an interest in veterinary medicine before, that call changed my life. I can't imagine being in any other field today and I'm so grateful Niki called me! I completed the VA Program and returned to complete the Veterinary Technician (VT) Program in 2007. It was a privilege to be part of the very first VT class at the Seattle Campus. One aspect of Pima Medical I truly appreciated was its accessibility; the ability to attend night classes and work during the day allowed me to maintain a steady income while pursuing my education. The hands-on classroom experience, combined with working in the field, was crucial to my professional growth. My journey with VCA Animal Hospitals began with my first externship, where I was hired even before completing it. Almost 20 years later, I'm still with VCA and grateful to have found my place there. I worked as a VA, a VT and then quickly moved up to Technician Supervisor and a regional training role. In 2020, I became the Regional Technician Director for the Northwest & Hawaii Group, supporting veterinary teams across five states. Additionally, as the current President of the Washington State Association of Veterinary Technicians (WSAVT) and a former District Chair for the National Association of Veterinary Technicians in America (NAVTA), I am dedicated to improving the careers of Veterinary Technicians and Assistants. Ensuring their optimal utilization and safety is crucial to our profession, helping us continue to serve our patients effectively.

When I got braces in high school, I was fascinated by how something so simple could transform a person's smile-and their confidence. That experience sparked my interest in the dental field, and after researching options, I found Pima Medical Institute's Dental Assistant (DA) program. I enrolled right after high school and jumped into the program. My instructors were incredible! I never considered myself a standout student, but the hands-on learning style was perfect for me. I learned so much, and when it came time for my externship, it felt like a breeze because I was so prepared. They even offered me a job as soon as I finished, and I worked there happily until I moved out of state. Since graduating in 2011, I've worked in every part of a dental office-from assisting to managing the front desk to being an office manager. Today, I'm a mom of two fast-growing kids, and I want more flexibility to be with them, so I'm going back to school for billing and coding. This will allow me to continue working in the dental field from home. I love the dental field because I get to make a difference-helping patients find relief from pain or transforming their smiles - and I'm excited about the next chapter in my dental career. Pima Medical is an amazing place with caring instructors and I would choose it all over again. It's changed my life.

Starting over in a new career later in life was daunting, but my passion for healthcare pushed me forward. I initially enrolled at a local community college to complete prerequisites for a nursing program, only to face a two-year waitlist. Determined to find a quicker path into the medical field, I discovered Pima Medical Institute's Phlebotomy program. This program's accelerated timeline was perfect for my busy life as a stay-at-home mother. In less than three months I gained essential skills and secured a job in the medical field. That first step ignited my passion for healthcare, and after gaining experience as a phlebotomist and clinical lab assistant, I returned to Pima Medical for the 22-month Respiratory Therapy program. My journey wasn't without challenges. The COVID-19 pandemic disrupted my class's clinical rotations, forcing us to transition to remote learning. Balancing studies, work, and family was overwhelming, but I learned to manage my time effectively and prioritize self-care. The instructors, many of whom were industry professionals, provided valuable insights and hands-on learning experiences that prepared me for real-world healthcare settings. As a result of my education, I secured a position at Banner Desert Medical Center, where I have been employed for the past eight years. During the pandemic, I practiced respiratory care under an emergency license, which provided me with critical experience in a high-pressure environment. Currently, I am working in Procurement and have recently been promoted to Test Management Training Coordinator. In this role, I oversee the training processes for new hires, externships, and existing staff members. I am incredibly grateful to my instructors at Pima Medical for their dedication and support. The comprehensive curriculum and hands-on training prepared me for a fulfilling career.

Before going back to school, my life wasn't on the best path. After high school, I planned to become a nurse, but deep down I knew it wasn't what I really wanted. Eventually, I moved out on my own, but I found myself surrounded by the wrong people and making choices I wasn't proud of. It wasn't until I met my fiance that I seriously considered going back to school. He encouraged me to think about my future and what would truly make me happy. After some soul-searching, I decided to look for a Dental Assistant program - and for the first time, I felt excited about my future. I found Pima Medical Institute through an online search, and after seeing so many great reviews from alumni, I knew it was the right place for me. Enrolling was the best decision I could have made. My experience at Pima Medical was nothing short of amazing - the support from my classmates, instructors, and family kept me going. My instructor, Margarita, was especially supportive. In fact, I wouldn't have made it through without her guidance. I was excited for my externship at Associates in Family Dentistry and grateful to be hired upon completion. As I plan to move soon, I'm holding off on furthering my education for now, but I'm eager to explore my options. I am a proud graduate of Pima Medical and my ultimate goal is to build a successful career while growing my family with my fiance.