WELCOME HOME ALUMNI

I was born in Uzbekistan and at age 7 my family and I were forced to escape to Russia. We lived as refugees there and life was very difficult. We had no access to healthcare and I was not allowed to go to school past the 9th grade. In 2005, we moved to the United States and, although I struggled with the language and cultural differences, I very much appreciated the opportunities this country provided me. I have been dreaming about working in healthcare since I was a little girl. My husband knew my dream so he helped me find Pima Medical Institute and signed me up for their Phlebotomy program. My life was changed forever! I was able to get a job at a level 1 trauma center and help my family. In my position, I was able to observe the respiratory therapists help people and even save lives. So, several years later I came back to PMI and enrolled in their Respiratory Therapy program. English is my fourth language, so it was not an easy journey! Often I was in class all day, cared for my family in the evening and helped my children with homework, and then stayed up all night studying. I wanted to be successful and make my family proud! I could not have made it and been successful without the help of my PMI instructors. They taught me so much! Today, my dream has come true and I'm so thankful for the support of my family and my PMI family and this country that has given me such a wonderful opportunity! I go to work each day with a smile on my face.

For 20 years I worked in the food industry. In 2016 I took the steps to get my GED and start my life. I attended a semester and at a community college and realized that it was not for me. I left there one day and walked into Pima Medical Institute in tears not knowing what I was doing or where I was going with my life. That is when I met Renee, my admissions advisor. She took me into her arms hugged me and showed me the compassion and love that I needed. She helped me enroll in the Pharmacy Technician program and I started my new life on January 8, 2018. My instructor is the most compassionate person and has been my biggest support through the program. She was even instrumental in helping me obtain my job at Fry's Pharmacy while I was still in school. The teaching and knowledge I received while at Pima Medical Institute has made me the person that I am today and I feel so blessed. I am becoming the person that I have always wanted to be. I'm educated, successful, and compassionate towards others and a knowledgeable person. I am so thankful for my success. I am 37 years of age and I have been in such a rut, not knowing where I am going with my life. But all that has changed. I want to say thank you to everyone at PMI! They went above and beyond to teach me how to become a successful Pharmacy Technician. My externship site has already offered me a job and I am excited to see what the future holds.

Which program did you complete and what made you decide to continue your education online? I completed the online Health Care Administration associate degree program. What made you choose PMI's program? I chose Pima Medical's Medical Assistant program first in 1997. I had recently retired from my first career after 23 years as a restaurant manager. I quickly realized that staying at home with my hobbies wasn't enough for me. After I saw the TV advertisement, I knew that the Medical Assistant program was for me. I walked into my next career with renewed excitement and dedication to helping people in a different way from my previous career. In 2015, I chose Pima Medical's HCA program to advance my education and attain my associate degree for two very different reasons. First, I wanted to enhance my classroom teaching skills and presentations to my students. Second, with the death of my husband of 39 years, I needed direction to build on who I am without him. Both my students and myself have benefitted from that decision. What was it like to manage a full-time position and your course load? For me, managing both the full-time position and the course load was not difficult the second time. It was definitely because my children were grown and my husband was gone. I had plenty of time to dedicate to the endeavor. I realize that if my children had been small, it would have been just as hard as it was when I took the MA certification program, and it was terribly hard then. I worked at Arvada Pediatrics at the time from 7 a.m. to 5 p.m. I had to be at Pima Medical from 5:50 p.m. to 10:10 p.m. With four children from 6 to 17 years old, I barely had time to breathe much less study. I used my breaks at work and a couple of hours after class to do all that was required to pass the classes. During that same time, my husband had his first heart attack and I had to take some time off to take care of him. I didn't know if I would be able to continue, but things work out for the best and I graduated in October of 1998. It wasn't easy, but it was worth every bit of the effort and anxiety. Did you feel like the coursework was practical for your profession? The course work for both the certificate and the associate degree were perfectly appropriate for the profession. I would have continued with the bachelor's program if I would have been able to earn a scholarship as I did with the associate degree. Would you encourage others to continue their education and would you recommend this program? The course work for both the certificate and the associate degree were perfectly appropriate for the profession. I would have continued with the bachelor's program if I would have been able to earn a scholarship as I did with the associate degree.

My dad had a bout of pneumonia and ended up on a ventilator and I was fascinated watching the respiratory therapist control my dad's breathing. I'd been working in the auto industry, never thought I was college material, but I my family believed in and motivated me to look into the field. I set up a tour of Pima Medical Institute with the program director and as I saw the facility and listened to her, I fell in love with her passion for respiratory therapy. Being a student at Pima Medical was certainly challenging for me, but the support I had from instructors and classmates was amazing. Our class decided that no one was going to fail, so when someone was struggling with a concept, we all rallied around them. The instructors were always available for extra help and by the time I got to clinicals, I really felt prepared. Prior to graduation I obtained a position with Banner South, a hospital that had been part of my community since I'd been a child. While performing bedside care as a respiratory therapist, I recognized that healthcare doesn't stop at the bedside. I became interested in looking at how, for example, a patient's social economic situation impacted their outcome. Knowing I wanted to make a bigger impact and with the confidence I gained from my time at PMI I went on and continued my education earning my bachelor's in applied management and ultimately my MBA. I navigated my way throughout the healthcare system from beside care, care coordination, to quality improvement. Wanting to be more proactive than reactive, I took a position as Senior Manager of Medicare Administration. We not only looked at how we delivered advantage plan benefits, I'm proud to say we instituted a non-traditional innovative program for our patients. Recently, I accepted a position as Director of Care Delivery Operations for Banner Health Corporate. I recognize that in order for bedside staff to offer their best care, processes and supply have to be in place. I can now play a role in making that happen and that is very exciting! Pima Medical provided the necessary educational and support a guy - who didn't think he was college material - needed in order to have the confidence to be successful. Next step - CEO!

Growing up I'd always had my heart set on healthcare and my dream was to become a nurse. Despite being a good student initially, family issues led me to drop out of high school. I eventually got my GED and completed a nursing assistant program through Job Corps. Life threw more challenges my way, including a young marriage, poor partner choice and raising five children as a single mother. After seeing advertisements for Pima Medical Institute, I was drawn to enroll in the Medical Assistant (MA) evening program. Balancing work, school and motherhood was tough, but I persevered for nine months. I began my new career in urgent care and later pediatrics, where I've been ever since. After a few years, Pima Medical reached out encouraging me to pursue an online Health Care Administration (HCA) associate degree. This degree opened more career doors for me. Today, I am a Lead Medical Assistant at Phoenix Children's Hospital, working with the Homeless Youth Outreach Department. I wear many hats, including clinical lead, Spanish interpreter and vaccine coordinator. Recently, I enrolled in an accelerated nursing bachelor's program at Grand Canyon University, transferring many Pima Medical credits and moving closer to my dream of becoming a nurse. Pima Medial provided the foundation for my success. And even today, I always accept their student externs. The difference in skill between their students and others is noticeable. Returning to school as a single mom with five kids was challenging, but it was worth it. Many feel stuck in minimum wage jobs, but education can change that. Though it's tough initially, the long-term benefits include better job opportunities and more time with family. My journey was hard, but Pima Medical Institute was the key to my success. With determination and effort, you can achieve your dreams too.

In 2005, while browsing technical programs online, Pima Medical Institute's Veterinary Assistant (VA) Program caught my eye. I filled out a request for more information and, to my surprise, Niki Riggleman, a recently retired yet highly esteemed instructor, called me immediately. Despite never having had an interest in veterinary medicine before, that call changed my life. I can't imagine being in any other field today and I'm so grateful Niki called me! I completed the VA Program and returned to complete the Veterinary Technician (VT) Program in 2007. It was a privilege to be part of the very first VT class at the Seattle Campus. One aspect of Pima Medical I truly appreciated was its accessibility; the ability to attend night classes and work during the day allowed me to maintain a steady income while pursuing my education. The hands-on classroom experience, combined with working in the field, was crucial to my professional growth. My journey with VCA Animal Hospitals began with my first externship, where I was hired even before completing it. Almost 20 years later, I'm still with VCA and grateful to have found my place there. I worked as a VA, a VT and then quickly moved up to Technician Supervisor and a regional training role. In 2020, I became the Regional Technician Director for the Northwest & Hawaii Group, supporting veterinary teams across five states. Additionally, as the current President of the Washington State Association of Veterinary Technicians (WSAVT) and a former District Chair for the National Association of Veterinary Technicians in America (NAVTA), I am dedicated to improving the careers of Veterinary Technicians and Assistants. Ensuring their optimal utilization and safety is crucial to our profession, helping us continue to serve our patients effectively.

I had an amazing experience in the Medical Assistant (MA) program at Pima Medical Institute. I had the best instructors and, as we spent time studying together, my classmates became amazing friends. I had always known I wanted to be in a profession where I could help people and I wanted to work with children. My older sister had completed the Veterinary Technician (VT) program at Pima Medical, so I knew it was a school I could trust and enrolled in the MA program. I appreciated all the knowledge and information they gave us about working in the real world. The hands-on experience helped us feel prepared for our new career. Since graduating in 2018 I have worked for three clinics or organizations as an MA and have gained experience in family practice, OB/GYN and specialty clinics and have learned so much! I love my job! Every day is different and I am constantly learning new things. I am so very grateful for my instructors at Pima Medical for helping me to be able to achieve my dream job. I love what I do and I am so grateful I took the leap to enroll in the Medical Assistant (MA) program.

When I got braces in high school, I was fascinated by how something so simple could transform a person's smile-and their confidence. That experience sparked my interest in the dental field, and after researching options, I found Pima Medical Institute's Dental Assistant (DA) program. I enrolled right after high school and jumped into the program. My instructors were incredible! I never considered myself a standout student, but the hands-on learning style was perfect for me. I learned so much, and when it came time for my externship, it felt like a breeze because I was so prepared. They even offered me a job as soon as I finished, and I worked there happily until I moved out of state. Since graduating in 2011, I've worked in every part of a dental office-from assisting to managing the front desk to being an office manager. Today, I'm a mom of two fast-growing kids, and I want more flexibility to be with them, so I'm going back to school for billing and coding. This will allow me to continue working in the dental field from home. I love the dental field because I get to make a difference-helping patients find relief from pain or transforming their smiles - and I'm excited about the next chapter in my dental career. Pima Medical is an amazing place with caring instructors and I would choose it all over again. It's changed my life.

I always knew I wanted a career in healthcare but wasn't sure which path to take. While working as a certified nursing assistant (CNA), I met a patient receiving Occupational Therapy (OT). I had never heard of OT before, but it intrigued me. After some research, I discovered the wide range of opportunities in the field, especially working with children. I was hooked! That's when I found Pima Medical Institute's Occupational Therapy Assistant (OTA) program. My time at Pima Medical was incredible. My cohort was fun and supportive, and the instructors were knowledgeable and kind. There were challenges along the way, like COVID delays during clinicals, but I never regretted my decision. The hands-on learning experiences truly prepared me for the field. After graduation, I pursued my dream of working with children and was hired at Piller Child Development. Knowing I wanted to eventually attend graduate school, I enrolled in Pima Medical's Bachelor of Science in Health Care Administration (BSHCA) program. The program was quick, flexible, and allowed me to balance work, school, and life. Now, I'm working as a Pediatric Occupational Therapy Assistant with Mariposa Therapy Services, supporting children in schools, while attending Northern Arizona University to earn my Doctor of Occupational Therapy. I've developed a passion for feeding therapy, including sensory-based treatments and lactation consulting. My ultimate goal is to open my own feeding therapy practice. I'm so excited for the future, and I'm grateful to Pima Medical for giving me the foundation to build a career I love.