My parents really valued education and wanted all 7 of us all to go to college, but they were unable to help us financially. I spent years working full time and taking classes part time, but it was such a slow process. Eventually, I became interested in pharmacy, spent 8 years working in the pharmaceutical industry while going to school and just missed getting accepted to pharmacy school. While I waited for the next opportunity, I came across Pima Medial Institute's Radiography program and it interested me. A few months into the program I realized this is what I really wanted to do. There are unlimited growth opportunities in this field.
When I came to PMI my classes felt like family. I quickly realized the PMI instructors believed in their students and wanted the best for us. Before I'd even graduated, I had a job offer at a level one trauma center. I worked there for 3 years gaining experience and growing both as a professional and as an individual. I knew I wanted to continue my education, so I enrolled in PMI's online bachelor degree program. PMI's online classes are not only very flexible; they are designed to help you be a better professional in your field. I recently came back to PMI as an instructor. I think having been a student here and recently working in the field, I'm able to understand my student's struggles and help them learn what's really important. There is a sense of true value working at PMI. It's more than a philosophy or mission statement, they really care about their employees and their students. I'm happy to be back.
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My journey into health care began with the encouragement of my aunt, Marie Defede, who worked in admissions at Pima Medical Institute's Chula Vista campus. Inspired by her support, I enrolled in the Medical Assistant program in 2002 and graduated in 2003, a decision that forever changed my life.
Shortly after, I started working at Scripps Anderson's Clinic in La Jolla as a medical assistant in the Sports Orthopedic Department. I had the unique opportunity to support the San Diego Padres Baseball Team. That fast-paced environment taught me the importance of clinical accuracy, teamwork and compassionate patient care.
Wanting to give back, I returned to Pima Medical as an instructor, teaching Medical Assistant front and back office skills, Medical Administrative courses and Career Preparation. Helping students grow was deeply fulfilling, and in 2010, I was honored as Pima Medical's Peak Performer for my dedication to education and mentorship.
My career expanded beyond clinical work when I transitioned into the biopharmaceutical sector. I worked with Johnson & Johnson and Pfizer, focusing on clinical operations, system optimization and compliance in regulated environments. Alongside my career, I advanced my education. I earned an Associate Degree in Health Care Administration in 2010, a B.S. in Health Care Administration in 2013 and then a M.S. in Health Administration. I am currently completing a Doctorate in Organizational Leadership, with a focus on inclusive leadership and healthcare transformation.
Today, I serve as a Clinical Business Systems Analyst, leading projects in organizational development, system implementation and process improvement. Beyond my career, I am a passionate advocate for LGBTQ+ communities, patient rights and underserved populations.
Pima Medical was where it all began. It provided the foundation, support and mentorship I needed to pursue a fulfilling career in healthcare and leadership. I will always be proud to say my journey started at PMI.
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In 1996 I made a decision to reach for higher goals. I left my job as a salesman at an upholstery shop and began working toward a degree in Radiography at the PMI Tucson campus. The day I took the assessment test for entry into the program, I noticed a poster with a picture of a PMI graduate, hand raised in the air and wearing an honors sash. I made a promise to myself that I, too, would graduate with honors. Two years later I became the first member of my family to complete college, and I graduated at the top of my class. I was immediately hired at St. Mary's Hospital, where I performed all aspects of diagnostic radiography, eventually earning a position as CT technologist. After 2 years I was hired in Benson, AZ where I served as Clinical Instructor and Chief Technologist.
After 3 years I again made a decision to reach for a higher goal. I had always dreamed of becoming a teacher in radiologic sciences and I accepted a position as a full-time instructor at Pima Medical Institute and enrolled in an online Bachelor's degree program in Radiologic Science. In 2006 I was appointed to the position of Program Director at PMI, and I am currently completing my Masters in Education. PMI provided me with a strong foundation on which to build and gave me the confidence to reach even higher. It was the catalyst that helped me achieve more than I ever thought possible.
Michael Hawkes, BSRS, RT (R) (ARRT)
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I never ever thought I would be in the medical field. I was a personal trainer, had opened up a gym and was an entrepreneur, but I decided I wanted to make a difference and chose to make a change. After doing some research I found Pima Medical Institute's Medical Assistant program to be the perfect fit for me.
Their program schedule allowed me to attend classes in the afternoon and continue my other jobs during the morning and evening. I loved the faculty, graduated with a 4.0 GPA and I fell in love with the medical field! After only a week at my orthopedic oncologist externship, I was offered a position. While working 40-50 hours a week, I chose to continue my education with Pima Medical's online Health Care Administration (HCA) Program. Fortunately, the program provides lots of flexibility and I was able to complete much of my coursework on the weekends. It was certainly a challenging 11 months, but I learned so much about leadership and management styles. It was so worth it!
I am currently the Clinical Practice Director for Scottsdale Physician's Group Virtual Care. In just over a year we have gone from 4 to 45 technicians and I credit Pima Medical Institute and their HCA program for providing me the foundation and the training needed to lead this fast growing company. I am currently encouraging my managers to attend Pima Medical's HCA program to help prepare them for their leadership roles and set them up for success.
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I grew up in a medical environment as my dad was a Navy doctor and my mom was a nurse. I ended up getting a bachelor's degree in biology and after working for a time in construction, decided my love of animals was prompting me to pursue a career in the veterinary field. I heard about Pima Medical Institute and liked the idea that I would get experience in the field through their Veterinary Assistant program.
I still remember my first day of the VA program when my instructor looked at me and said, "You have a degree and are way overqualified for this." I explained I wanted to learn the basics of caring for animals and get hands-on experience. It's been over 25 years and that instructor and I are still in touch. She always told us, "I can teach you how to do a procedure correctly, but it's more important to teach you the WHY." I still emphasize this and repeat it often to my staff.
While working as a VA, I applied to veterinary schools, but my bachelor's degree GPA was low and I was rejected from many vet schools. Finally, I was accepted at an offshore school in the Caribbean and later transferred to Kansas State, where I earned my Doctor of Veterinary Medicine in 2002. I was a Veterinarian at a couple of clinics before owning my own. Over the years, I have hired graduates from Pima Medical and have taken their externs. They still offer a very good program and teach the basics.
My time at Pima Medical was an opportunity and a doorway into the veterinary world. I am a great example that it's not always about grades. If you have passion and are willing to work hard, you can accomplish your goals. My mom always told me, "As long as you are doing something you love, you'll be happy!" Down the road, I think I might enjoy returning to Pima Medical ... this time as an instructor.
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As a proud Pima Medical Institute BSRT graduate, my journey from an associate's degree in Respiratory Therapy (RT), to a bachelor's degree, to achieving my dream job as a Critical Care Transport Respiratory Therapist at Children's Mercy has been nothing short of remarkable. While in school for my associate's at Concorde College, they highly encouraged us to continue our education and recommended Pima Medical's online Bachelor of Science in Respiratory Therapy (BSRT). I knew a bachelor's would increase my salary and would also be helpful for future supervisory or management positions. The flexibility of online classes made it manageable for me to work full-time at Salem Health, a level II trauma center with a level III NICU, while pursuing my degree.
My dream of working in medical transport began at age 17, when I was a volunteer patient for the local fire department and experienced being flighted out of our neighborhood. After years of experience as an RT, I landed my dream job. As a Critical Care Transport RT, I participate in various types of transports, from helicopters and fixed wing, to jets and ground transportation, proving support to hospitals nationwide. Children's Mercy in Kansas City is one of the busiest transport teams, covering a wide range of patients including neonates, pediatrics, maternal and fetal cases. Working with limited resources challenges me to think on my feet and be creative with patient care. The transport team, comprised of brilliant minds, requires continuous education, certifications, and simulations to improve patient care. During my downtime, I enjoy visiting former patients and their families and witnessing their progress.
I love to do PR at community events where I hope to inspire young girls to pursue a fulfilling career in healthcare. I'm appreciative for the role Pima Medical played in shaping my success and making my dream job a reality.
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While facing setbacks in my undergraduate BSPS (Bachelors in Science of Pharmaceutical Science) program due to grade issues, I decided to step away. My advisor from the University of Arizona (UA) suggested I apply to Pima Medical Institute's Pharmacy Technician program. From the moment I stepped into the program, I knew I was in the right place. I had wonderful instructors to help guide me on the path of reaching my goal. I enjoyed meeting new and different people, each with their own unique story. Probably the biggest obstacle I faced was the poor performance that was lingering from my time at UA and wanting to show that I wasn't the reason for not doing well there. I'm proud to say I cleared that hurdle and finished my program with a 4.0 GPA.
One of the most invaluable aspects of Pima Medical was the accessibility of instructors for one-on-one guidance and always knowing I could easily ask questions and get help. This bolstered my confidence during my externship, enabling me to be comfortable with my colleagues and have the confidence to ask questions. I was thrilled to receive a job offer from Banner University Medical Center Tucson. My time there as an extern showcased my capabilities, earning me a position as a Certified Pharmacy Technician.
I owe immense gratitude to my instructors Shaun, Sara and Grace for their unwavering support and dedication to my success. Pima Medical Institute is able to offer opportunities to those that believe they don't deserve it, when in reality they do!
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While initially interested in Dental Hygiene (DH), at age 18, I chose to pursue Dental Assisting (DA) instead, partly because I was hesitant to commit to a university four-year DH program. Later, as I learned about Pima Medical Institute's two-year DH program, my research told me it was highly reputable and very challenging. This both intrigued me and motivated me and I enrolled.
During my third semester an unexpected pregnancy brought huge challenges. My baby son was diagnosed with gastroschisis, a high-risk condition requiring frequent medical visits and a 54-day stay in the Neonatal Intensive Care Unit (NICU). Despite the challenges of being a new mother and the emotional strain of the situation, I remained determined to succeed in my studies. I studied and completed assignments while at the NICU, my son serving as my inspiration. He was a reminder of my strength and my determination to never give up on my dreams. My DA employer had been supportive and excited about my becoming a Dental Hygienist and invited me to join their team as a DH upon obtaining my license.
I want to express my sincere gratitude to all of my instructors at Pima Medical for their unwavering support during my journey, especially as I navigated the challenges of my son's condition. Each instructor was incredibly helpful and supportive, always striving for my success. I am confident in the quality of education I received and would enthusiastically recommend it to others. While the program is rigorous, it is definitely achievable-I am living proof of that!
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After high school, I spent four years juggling two jobs-one at Office Max and the other at a bakery-when one day, my aunt called and asked if I wanted to go back to school with her. I had no idea what she meant, but I agreed. That's how I found Pima Medical Institute. I chose the Medical Assistant (MA) program because, when my dad was ill, I saw firsthand the impact healthcare professionals can have on a person's life. I wanted to do that too, and the program was only nine months long, which made it a perfect fit for me.
I loved every minute of the MA program! The hands-on training felt so different from high school, and I found myself excited to learn. In particular, I discovered I had a passion for injections and blood draws. When it was time for my externship, I was nervous, but my head MA was incredibly supportive, and I quickly found that it all came naturally to me.
Toward the end of the program our homework assignment was to apply for three MA positions. Afterwards, I didn't think much about it, but to my surprise, Saguaro Dermatology called and hired me. Dermatology is fast-paced and challenging, but I love it. My favorite part is working with skin cancers and assisting in surgeries. I also enjoy my role in the lab, processing tissue samples as a histotech.
Since relocating to Tucson, I easily found another dermatology position, and I couldn't be happier. Pima Medical set me on a path I'm truly passionate about, and I'd do it all over again. If you're thinking about a medical career, don't hesitate-come to Pima Medical. You won't regret it!
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Nineteen years ago, I took my first step toward a life-changing career by enrolling in the Medical Assistant (MA) program at Pima Medical Institute. I knew I wanted to work in healthcare, but I didn't realize how transformative this journey would be. During my time as an MA student, I became fascinated with Respiratory Therapy (RT), so I enrolled in Pima Medical's RT program. My instructors believed in me and pushed me beyond my limits. The administrative team was equally supportive, showing me that my education mattered to them as much as it did to me.
While still an RT student, I secured my first job at North Vista Hospital. After graduating, I joined University Medical Center (UMC) in Las Vegas. Both hospitals hired me after completing my clinical rotations. I worked my way up and built my career at UMC, eventually earning a management role. While there I continued my education, completing a Bachelor of Science in Respiratory Therapy (BSRT) online program from Pima Medical and later a master's degree in Business.
After retiring, I returned to Pima Medical to give back. In April 2024, I became the Clinical Director of Education for the RT program and by October 2024, I became the RT Program Director. I am forever grateful to Pima Medical Institute for believing in me. This journey wouldn't have been possible without the incredible instructors and staff who stood by me every step of the way.
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I knew since I was a child that I wanted to be in the medical field. When it came time for me to graduate from high school, I wasn't interested in a four-year college or university because I just wanted to jump right into the workforce as soon as possible and begin my career in the medical field. After explaining this to my gramma, she recommended Pima Medical Institute. We visited together and took a tour; I knew then that the nine-month Medical Assistant (MA) program was the best fit for me.
My experience as a student was amazing! The MA program is an accelerated program and while you're learning lots of information in a short time, the hands-on practice helps you apply your skills and prepares you for the profession. All the nerves, tears and anxiousness were so worth it. I was so well prepared for my six-week externship that I was offered a position as an MA upon completion. I am still employed there and I recently began going back to school to obtain my associates in Nursing with plans to continue on to get my bachelor's (BSN) degree.
I want to say thank you to every single one of my instructors. Pima Medical changed my life, and I will always be grateful for the education I received, the lifelong relationships I built with my instructors and classmates, and the lasting career it has given me.
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I had been working at a grocery store for 12 years when I decided it was time for a change. I hadn't been in school in a very long time and wasn't quite ready to commit to a four-year university. When I found Pima Medical Institute, it felt like the right fit for me in my stage of life. I chose the nine-month Medical Assistant (MA) program because I viewed it as a great stepping stone into a career in the medical field.
I really enjoyed my time at Pima Medical. It was exciting to be in a learning environment surrounded by students who were all motivated to succeed. My biggest challenge was balancing full-time work with evening classes while still finding time to study. It wasn't easy, but I did it! The thing I appreciated most about Pima Medical was the genuine commitment to student success. There was always help available whenever I had questions or needed support. Because of that, I walked out of the program feeling prepared and confident in my new profession.
Upon graduation, I quickly found a job and began working as a Medical Assistant with Providence in family practice, where I stayed for six years. Currently, I work for Optum Primary Care, continuing my career in family medicine. While at Providence, I had the opportunity to be a preceptor in the apprentice program, and I hope to take on that role again at Optum in the future. Educating and mentoring others is a passion of mine, and I look forward to continuing to make a difference in the field of healthcare.
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