I was an EMT for 10 years in Pinal County, but I always wanted to become a Paramedic. I was waiting for the right time and the right program. I found out about Pima Medical Institute's Paramedic program through my work. We have a partnership with PMI, so their classes fit with our shift schedules and allow us to work full-time and go to school. It's a grueling schedule, but it's doable. Typically, I would work a 24-hour work shift, then go directly to an 8-hour class, and then repeat that process.
The instructors were fantastic! They have experience in the field and offer a wealth of information.
I was able to meet and become friends with some great people in my classes. The program was challenging but, honestly, the most difficult piece for me was time management. Making time for class and my clinical hours on top of being a father to three children and my job, where I'm also an instructor, was the toughest part.
The company I currently work for has a spot for me as soon as I pass my boards. In fact, they are chomping at the bit to move me from an EMT to a Paramedic, which happens to come with a significant pay raise. PMI has a great Paramedic program, and I would certainly recommend it to others, especially other seasoned EMTs like me.
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After retiring from the military in 2007 and working ten years as a corrections officer in a supermax prison, I decided it was time for something new. In 2019, I used my military education benefits to enroll in Pima Medical Institute's Phlebotomy program (PHL). That led to Medical Assistant (MA), then Health Care Administration (HCA) and finally Veterinary Assistant (VTA). I also enrolled in Respiratory Therapy (RT) for a short time, but I realized it was not the right fit. In total, I completed four programs at Pima Medical.
The reason I kept coming back was simple: the people. There's a real sense of community here. When I finished my last program, I felt like something was missing. I applied for a position on campus, not expecting much, but the team saw potential in me and offered me a role in financial aid. At first, I thought I wasn't qualified. They told me they could teach the technical side, but what they really needed was someone who could connect with students. That gave me the confidence to accept the job.
I came here to learn, and I ended up staying to serve. Now I get to work with students every day, and I always try to check in with the ones who stand out. I let them know they're not alone, that someone here is rooting for them. It's not just about numbers or forms. It is about connection.
Math used to be something I wasn't crazy about, but now I use it every day and even enjoy it. Back when I started the Phlebotomy program, I would have laughed if you told me I would be in business attire, in an office, helping students plan their futures. This job changed my perspective. I come in each day not just to work, but to make a difference.
I tell my boss all the time: if it is not here, it is not anywhere. Pima Medical isn't just where I studied - It's where I belong.
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I was in the Navy for 7 years and, although I enjoyed my job in the military, I had some trying times. After I was discharged in 2007, I promised myself to never stay with a job if I did not love it! In 2010, I was working in property management. I was struggling to get out of bed for work each morning and I remembered my promise. I had a friend who graduated from PMI and he encouraged me to follow my dream of working in healthcare, so I signed up for their Medical Assistant program.
I was not your typical college age student. The math was pretty challenging, but I had life experience and skills some of the other students didn't have. My instructors were very encouraging and helpful. They always told us that your externship could very well lead to a job and that is exactly what happened to me.
Polyclinic, one of the largest multi-specialty clinics in the Seattle area, hired me in 2011. It wasn't long before I was promoted to Clinic Trainer and for 2 years I taught new employees the Polyclinic way. My manager encouraged me to pursue more and I am now a Clinical Supervisor for Family Medicine. I no longer struggle to get out of bed for work. I enjoy my job so much and I love helping patients, providers and staff.
PMI not only trained me medically, they taught me the importance of ensuring patients are treated with kindness and compassion. They prepared me to be the medical professional I am today and I'm very appreciative!
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In 1996 I made a decision to reach for higher goals. I left my job as a salesman at an upholstery shop and began working toward a degree in Radiography at the PMI Tucson campus. The day I took the assessment test for entry into the program, I noticed a poster with a picture of a PMI graduate, hand raised in the air and wearing an honors sash. I made a promise to myself that I, too, would graduate with honors. Two years later I became the first member of my family to complete college, and I graduated at the top of my class. I was immediately hired at St. Mary's Hospital, where I performed all aspects of diagnostic radiography, eventually earning a position as CT technologist. After 2 years I was hired in Benson, AZ where I served as Clinical Instructor and Chief Technologist.
After 3 years I again made a decision to reach for a higher goal. I had always dreamed of becoming a teacher in radiologic sciences and I accepted a position as a full-time instructor at Pima Medical Institute and enrolled in an online Bachelor's degree program in Radiologic Science. In 2006 I was appointed to the position of Program Director at PMI, and I am currently completing my Masters in Education. PMI provided me with a strong foundation on which to build and gave me the confidence to reach even higher. It was the catalyst that helped me achieve more than I ever thought possible.
Michael Hawkes, BSRS, RT (R) (ARRT)
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My life before Pima Medical Institute involved low paying jobs and starting many things that I never finished. I was a single mom living with my parents wanting more but not knowing where to go. My niece was interested in nursing and had set up an appointment at Pima Medical but was nervous about going alone and asked me to go with her. She never showed up for the interview and, knowing I needed a change; I began talking with the advisor about a possible career for myself.
Before I knew it, I was starting the Respiratory Therapy program. I hadn't been in a classroom in 20 years. It wasn't easy and it was very humbling, but the campus director, the staff, and the instructors were very supportive and encouraging. Crystal, one of my instructors, became my mentor and every time I struggled, she would NOT let me quit. In the past, this had been my pattern to quit, but she helped me break that pattern, and she is the reason I finished the program.
I felt like I hadn't accomplished anything in 43 years, but now I have a job at Banner Desert and I feel so good about myself. My daughter is so proud of me. I finally completed my associate's degree, and I realized I CAN finish things, so I'm not stopping. I just enrolled in Pima Medical's online Bachelor of Science in Respiratory Therapy program.
My life after Pima Medical Institute has improved so much, and it is incredible! If you would have told me two years ago that I would have a career and be working on my bachelor's, I would never have believed it. I feel alive and blessed!
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My dream has always been to care for animals as a veterinary nurse/technician at a zoo. As the spouse of an active duty Marine, I began looking for a fully accredited, accelerated Veterinary Technician (VT)program so I could obtain my RVT licensure in any state and keep up with the constant rotation of military moves. Pima Medical was the perfect choice for me!
My experience was extremely positive. My campus had an attached animal shelter which acted as a teaching hospital, allowing me to constantly gain hands-on experience. My biggest obstacle was the 2-3 hour commute each day from Camp Pendleton. Gratefully, my program director placed me at clinicals near my home that were best suited to build a zoo veterinary nurse/technician's resume.
Upon graduation, I was offered the opportunity of a lifetime, a Registered Veterinary Nurse/Technician internship between the San Diego Zoo and San Diego Zoo's Safari Park. Shortly after completing my internship, my husband received orders to Okinawa, Japan. While there I became an American Red Cross paraveterinary volunteer to provide aid to domestic and wild animals during natural disasters. I also worked as an RVT at the US Army Veterinary Treatment Facility on Kadena Airbase while I obtained my bachelor's degree online. During this time, I began writing as a freelance veterinary medical journalist for a magazine, called "Today's Veterinary Nurse." We are moving to North Carolina soon where I will be working as an RVTg at the Karen Beasley Sea Turtle Hospital as I study for my master's degree. I also hope to earn my veterinary technician/nurse specialty in zoological medicine.
One thing I appreciated about my education at Pima Medical was how attentive every staff member was to my needs. I cannot thank each of you enough for how much you taught me and how well you prepared me to excel and to flourish in my career.
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My dad had a bout of pneumonia and ended up on a ventilator and I was fascinated watching the respiratory therapist control my dad's breathing. I'd been working in the auto industry, never thought I was college material, but I my family believed in and motivated me to look into the field. I set up a tour of Pima Medical Institute with the program director and as I saw the facility and listened to her, I fell in love with her passion for respiratory therapy. Being a student at Pima Medical was certainly challenging for me, but the support I had from instructors and classmates was amazing. Our class decided that no one was going to fail, so when someone was struggling with a concept, we all rallied around them. The instructors were always available for extra help and by the time I got to clinicals, I really felt prepared. Prior to graduation I obtained a position with Banner South, a hospital that had been part of my community since I'd been a child.
While performing bedside care as a respiratory therapist, I recognized that healthcare doesn't stop at the bedside. I became interested in looking at how, for example, a patient's social economic situation impacted their outcome. Knowing I wanted to make a bigger impact and with the confidence I gained from my time at PMI I went on and continued my education earning my bachelor's in applied management and ultimately my MBA. I navigated my way throughout the healthcare system from beside care, care coordination, to quality improvement. Wanting to be more proactive than reactive, I took a position as Senior Manager of Medicare Administration. We not only looked at how we delivered advantage plan benefits, I'm proud to say we instituted a non-traditional innovative program for our patients. Recently, I accepted a position as Director of Care Delivery Operations for Banner Health Corporate. I recognize that in order for bedside staff to offer their best care, processes and supply have to be in place. I can now play a role in making that happen and that is very exciting!
Pima Medical provided the necessary educational and support a guy - who didn't think he was college material - needed in order to have the confidence to be successful. Next step - CEO!
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After being a truck driver and construction worker for 20 plus years, I made a promise to my mother before she died that I would go back to school. For nearly five years I passed Pima Medical Institute on my daily drive, and finally found the courage to pull in and take the pretest for the Nursing program. Going back to school at age 50 was scary, but I loved the atmosphere, the instructors and my classmates at Pima Medical. The instructors did an exceptional and extraordinary job preparing us for the National Council Licensure Examination (NCLEX).
I applied at Banner Desert in Mesa where I had completed my clinicals and I was hired. It was 2019, and I was immediately thrown into the COVID Pandemic. A year later I decided to become a traveling nurse. Initially, I worried I might not be qualified enough or have enough experience, but I quickly got over that. Every place is different, but most of the core staff really appreciates the relief that travelers provide. I have been to 10 different places in four years. I'm considered a Banner Staffing Traveler within the Banner facilities nationwide and I call Banner Tucson my home, as it is where I spend the most time. Some of the challenges of being a traveler are finding a place to live and being away from family and friends. But, I am getting experience and confidence in different facilities and becoming more adaptable and flexible in my career. Plus, I am making a great salary.
Pima Medical Institute changed my life forever. I made some lifelong friends during my experience, I had some incredible, humble, giving and caring instructors and I am truly grateful!
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I was looking for a change from my previous jobs in food service and explored various community colleges in Seattle. After considering culinary arts, I decided to pursue a healthcare career where I knew jobs were more in demand. I chose Pima Medical Institute because the stories from previous graduates resonated with me. They were just like me, seeking change and career advancement. Despite having no prior knowledge or experience in pharmacy, I chose the Pharmacy Technician program to challenge myself.
My experience at Pima Medical was fun and engaging. The courses, from Career Prep to the Pharmacy Technician classes, were well planned. I learned everything I needed to succeed. The biggest challenge was balancing homework and projects with a full-time job, but it was worth it. The support from the staff at Pima's Renton campus was invaluable. The admissions and financial aid advisors helped me with my FAFSA, easing my financial worries. My Career Prep instructor made learning exciting and engaging. The staff provided support and organized stress-relieving activities like the Halloween costume contest. My instructor imparted all the pharmacy knowledge I needed and now apply daily in my work.
Since graduating from Pima Medical in 2018, I worked at ReadyMeds for nearly four years and I've spent the last several years working as a Specialty Pharmacy Technician at Kaiser Permanente of Washington. I highly recommend Pima Medical Institute for the support and programs they offer to help you achieve your goals and succeed in your career. Now I'm one of those graduates sharing my story to inspire others!
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After 25 years in restaurant management, I always knew I wanted to go back to school, but life kept getting in the way. In 2017, everything changed when I got very sick and ended up in the hospital for 10 days. One nurse, an older, highly skilled woman, was so inspiring that I thought, "If she can do this, so can I." Though I didn't want to be a nurse, I knew my management background could help me run a medical office. However, when I tried applying for receptionist jobs, I kept hearing the same thing-I needed medical experience.
That's when I decided to take a leap and enroll in Pima Medical Institute's Medical Assistant (MA) program. The nine-month program gave me the education I needed to get my foot in the door. It wasn't easy-after being out of school for 20 years, I had to relearn how to study and manage my time. But thanks to Pima Medical's support system and my fellow students, I got through it.
I landed my first job as an MA through my externship at Pima Heart. I soon enrolled in the online Health Care Administration (HCA) program, while moving up in my job and then continued into the Bachelor of Science in Health Care Administration (BSHCA) program. Upon completion, I applied to administrative positions and was humbled to have 15 interviews scheduled. After considering numerous job opportunities, I chose to join Banner Health as a Practice Manager, overseeing a staff of 20 (with eight providers and 40 residents).
Pima Medical provided the education I needed to excel in the medical field. My instructors were there for me every step of the way. If you're considering going back to school, just do it! Choose Pima Medical and you will get the support you need.
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Starting over in a new career later in life was daunting, but my passion for healthcare pushed me forward. I initially enrolled at a local community college to complete prerequisites for a nursing program, only to face a two-year waitlist. Determined to find a quicker path into the medical field, I discovered Pima Medical Institute's Phlebotomy program. This program's accelerated timeline was perfect for my busy life as a stay-at-home mother. In less than three months I gained essential skills and secured a job in the medical field. That first step ignited my passion for healthcare, and after gaining experience as a phlebotomist and clinical lab assistant, I returned to Pima Medical for the 22-month Respiratory Therapy program.
My journey wasn't without challenges. The COVID-19 pandemic disrupted my class's clinical rotations, forcing us to transition to remote learning. Balancing studies, work, and family was overwhelming, but I learned to manage my time effectively and prioritize self-care. The instructors, many of whom were industry professionals, provided valuable insights and hands-on learning experiences that prepared me for real-world healthcare settings. As a result of my education, I secured a position at Banner Desert Medical Center, where I have been employed for the past eight years. During the pandemic, I practiced respiratory care under an emergency license, which provided me with critical experience in a high-pressure environment. Currently, I am working in Procurement and have recently been promoted to Test Management Training Coordinator. In this role, I oversee the training processes for new hires, externships, and existing staff members.
I am incredibly grateful to my instructors at Pima Medical for their dedication and support. The comprehensive curriculum and hands-on training prepared me for a fulfilling career.
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My journey into health care began with the encouragement of my aunt, Marie Defede, who worked in admissions at Pima Medical Institute's Chula Vista campus. Inspired by her support, I enrolled in the Medical Assistant program in 2002 and graduated in 2003, a decision that forever changed my life.
Shortly after, I started working at Scripps Anderson's Clinic in La Jolla as a medical assistant in the Sports Orthopedic Department. I had the unique opportunity to support the San Diego Padres Baseball Team. That fast-paced environment taught me the importance of clinical accuracy, teamwork and compassionate patient care.
Wanting to give back, I returned to Pima Medical as an instructor, teaching Medical Assistant front and back office skills, Medical Administrative courses and Career Preparation. Helping students grow was deeply fulfilling, and in 2010, I was honored as Pima Medical's Peak Performer for my dedication to education and mentorship.
My career expanded beyond clinical work when I transitioned into the biopharmaceutical sector. I worked with Johnson & Johnson and Pfizer, focusing on clinical operations, system optimization and compliance in regulated environments. Alongside my career, I advanced my education. I earned an Associate Degree in Health Care Administration in 2010, a B.S. in Health Care Administration in 2013 and then a M.S. in Health Administration. I am currently completing a Doctorate in Organizational Leadership, with a focus on inclusive leadership and healthcare transformation.
Today, I serve as a Clinical Business Systems Analyst, leading projects in organizational development, system implementation and process improvement. Beyond my career, I am a passionate advocate for LGBTQ+ communities, patient rights and underserved populations.
Pima Medical was where it all began. It provided the foundation, support and mentorship I needed to pursue a fulfilling career in healthcare and leadership. I will always be proud to say my journey started at PMI.
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