Following high school I wanted to enroll in a physical therapist assistant program at a local college. I attended a community college and took online classes to complete the pre-requisites. I had been on the school's wait list for almost three years, when they changed the requirements. I was so frustrated! In pursuing other options, I learned Pima Medical Institute had a Medical Administrative Assistant program I could finish in only seven months. After completing the program I knew I could begin my career in the medical field and later continue with their online associate degree in Health Care Administration, so I signed up!
I really enjoyed my education at PMI. The instructors were great and every class was valuable. There were no random classes that didn't apply to my career. Everything was something I could relate to. I was concerned when I started with online Health Care Administration that an 11 month program would be too intense and overwhelming. However, I found the instructors were not only responsive, but the classes were applicable to my daily work. For example, my human resources class really helped me in my role as office supervisor.
I'm currently working as a front office supervisor. I've completed my HCA associate degree and plan to continue with PMI's online HCA bachelor degree. Everything I've learned from my MAA program to my HCA classes, I find to be very valuable. I'm looking forward to the knowledge that awaits me as I continue my education.
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My journey into health care began with the encouragement of my aunt, Marie Defede, who worked in admissions at Pima Medical Institute's Chula Vista campus. Inspired by her support, I enrolled in the Medical Assistant program in 2002 and graduated in 2003, a decision that forever changed my life.
Shortly after, I started working at Scripps Anderson's Clinic in La Jolla as a medical assistant in the Sports Orthopedic Department. I had the unique opportunity to support the San Diego Padres Baseball Team. That fast-paced environment taught me the importance of clinical accuracy, teamwork and compassionate patient care.
Wanting to give back, I returned to Pima Medical as an instructor, teaching Medical Assistant front and back office skills, Medical Administrative courses and Career Preparation. Helping students grow was deeply fulfilling, and in 2010, I was honored as Pima Medical's Peak Performer for my dedication to education and mentorship.
My career expanded beyond clinical work when I transitioned into the biopharmaceutical sector. I worked with Johnson & Johnson and Pfizer, focusing on clinical operations, system optimization and compliance in regulated environments. Alongside my career, I advanced my education. I earned an Associate Degree in Health Care Administration in 2010, a B.S. in Health Care Administration in 2013 and then a M.S. in Health Administration. I am currently completing a Doctorate in Organizational Leadership, with a focus on inclusive leadership and healthcare transformation.
Today, I serve as a Clinical Business Systems Analyst, leading projects in organizational development, system implementation and process improvement. Beyond my career, I am a passionate advocate for LGBTQ+ communities, patient rights and underserved populations.
Pima Medical was where it all began. It provided the foundation, support and mentorship I needed to pursue a fulfilling career in healthcare and leadership. I will always be proud to say my journey started at PMI.
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I've always been interested in sports and even considered becoming an orthopedic surgeon, but having kids at a young age derailed my plan As a stay at home mom while working part-time, I decided it was time to pursue a career that I could take with me as the military moved our family. I found Pima Medical Institute and discovered they were launching a brand new Physical Therapist Assistant program. I knew immediately this was for me. I really enjoyed interacting with my classmates and they became like family. My instructors were great and so knowledgeable!
After graduation, the military moved us to Colorado Springs. I took my boards and ended up achieving a perfect score on my exam! One of my clinical rotations had been in vestibular and balance. Colorado Sport and Spine was seeking someone to work with their vestibular therapist. Since I had experience, I was hired over all the other applicants. I love my job and I have great coworkers and mentors.
The physical therapists I work under are hugely into the betterment of our profession and encouraged me to get my bachelor's degree. I enrolled in PMI's online PTA bachelor program almost immediately. I was motivated to tackle it while I was still in student mode, plus I didn't want to wait 10 years until it might become mandatory. The online program was very good and I appreciated that my classmates and I were able to tailor our online experience to fit our day to day job. I had a wonderful experience at PMI and have nothing but good things to say about both programs.
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At the age of 44 I was diagnosed with stage 4 cancer. I went through two difficult years of being very sick and spending time in and out of the hospital. After several operations, I was told if the chemo didn't work, I had six months to live. I was sent to a grief counselor who asked me, "If you could do life all over again, what is one thing you would change or do over?"
I told her that I would have dedicated my life to helping animals and the people who love them. Prior to my cancer, I had been working and making decent money, but without meaning. I was left feeling empty.
The chemo worked, and I started PMI's Veterinary Assistant Program. What a challenge! Being around all the younger students was intimidating. I was concerned I wouldn't be able to keep up with the fast pace learning after so many years of not being in school. However, my classmates turned out to be some of my best friends! The instructors were fantastic! They were tough, but cared about me. I found my dream job through my PMI's externship program. I'm blessed to be working at VCA Hualapai Animal Hospital in Las Vegas, Nevada as a Veterinary Assistant. I am planning to become a Vet Tech next.
If Dr. Mayer, or any of my PMI instructors were standing in front of me at this moment, I would probably break down, hug them and say THANK YOU for helping me achieve my dream. No more regrets for me!
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I served in the US Marine Corps for 4 years and participated in the 1991 Gulf War. After my honorable discharge I worked at a casino as a dealer, pit boss and then shift manager, but smoke allergies ended any chance of continuing in that field. I began working as an auditor, but I wanted a new career. My girlfriend graduated from Pima Medical Institute and she suggested I check out the Dental Assistant program and I enrolled. Going back to school after 30 years was very intimidating, but both of my instructors were encouraging and made it easier for me. One of my biggest challenges was getting to class on time each morning since I was working as a night auditor. I met great people who helped me when I needed it. Most importantly, PMI gave me a new career.
I was able to complete my externship at the Pima Hygiene Clinic and even worked there for a time while waiting for my position with the VA. I am currently working for the Veterans Administration in Mt. Vernon, Washington. Being a former veteran myself, it was a goal of mine to help other veterans. Once I am able to gain more experience, my eventual goal would be to come back to PMI as an instructor.
I would like to say "Thank You" to everyone at PMI - from the campus director to my instructors. If it were not for them, I would not be where I am today - enjoying my new career as a Dental Assistant.
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My dad had a bout of pneumonia and ended up on a ventilator and I was fascinated watching the respiratory therapist control my dad's breathing. I'd been working in the auto industry, never thought I was college material, but I my family believed in and motivated me to look into the field. I set up a tour of Pima Medical Institute with the program director and as I saw the facility and listened to her, I fell in love with her passion for respiratory therapy. Being a student at Pima Medical was certainly challenging for me, but the support I had from instructors and classmates was amazing. Our class decided that no one was going to fail, so when someone was struggling with a concept, we all rallied around them. The instructors were always available for extra help and by the time I got to clinicals, I really felt prepared. Prior to graduation I obtained a position with Banner South, a hospital that had been part of my community since I'd been a child.
While performing bedside care as a respiratory therapist, I recognized that healthcare doesn't stop at the bedside. I became interested in looking at how, for example, a patient's social economic situation impacted their outcome. Knowing I wanted to make a bigger impact and with the confidence I gained from my time at PMI I went on and continued my education earning my bachelor's in applied management and ultimately my MBA. I navigated my way throughout the healthcare system from beside care, care coordination, to quality improvement. Wanting to be more proactive than reactive, I took a position as Senior Manager of Medicare Administration. We not only looked at how we delivered advantage plan benefits, I'm proud to say we instituted a non-traditional innovative program for our patients. Recently, I accepted a position as Director of Care Delivery Operations for Banner Health Corporate. I recognize that in order for bedside staff to offer their best care, processes and supply have to be in place. I can now play a role in making that happen and that is very exciting!
Pima Medical provided the necessary educational and support a guy - who didn't think he was college material - needed in order to have the confidence to be successful. Next step - CEO!
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During my junior year of high school, I enlisted in the United States Marine Corps, ready for a lifelong military career. However, my world came crashing down during a training exercise when I suffered severe injuries to my back, ankle, leg and foot. I was medically retired, lost and uncertain about my future. I tried school earning an associate's degree in electronic engineering, but the emptiness still lingered. I returned to school, this time for criminal justice and I worked in law enforcement and security field for the next 20+ years.
Finally, in 2020 I found myself totally burnt out and looking for a new career. Conversations with friends in the medical field led me to Pima Medical Institute. Change isn't easy at age 47, but wanting out of my current job, I chose the shortest program, Phlebotomy. My instructors were caring and always willing to listen and explain things that didn't make sense. After graduating with honors, I landed a job as a phlebotomist. After two years of getting comfortable in the medical field, I wanted more returned, enrolling in the Medical Assistant program. It wasn't easy, as I often worked a 10-hour shift prior to coming to class at night. I'm now 50 years old, I have found my new career and I love it!
Thanks to Pima Medical Institute East Valley and my supportive instructors, I have found my new career and passion. It's never too late for a fresh start.
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In 2005, while browsing technical programs online, Pima Medical Institute's Veterinary Assistant (VA) Program caught my eye. I filled out a request for more information and, to my surprise, Niki Riggleman, a recently retired yet highly esteemed instructor, called me immediately. Despite never having had an interest in veterinary medicine before, that call changed my life. I can't imagine being in any other field today and I'm so grateful Niki called me!
I completed the VA Program and returned to complete the Veterinary Technician (VT) Program in 2007. It was a privilege to be part of the very first VT class at the Seattle Campus. One aspect of Pima Medical I truly appreciated was its accessibility; the ability to attend night classes and work during the day allowed me to maintain a steady income while pursuing my education. The hands-on classroom experience, combined with working in the field, was crucial to my professional growth.
My journey with VCA Animal Hospitals began with my first externship, where I was hired even before completing it. Almost 20 years later, I'm still with VCA and grateful to have found my place there. I worked as a VA, a VT and then quickly moved up to Technician Supervisor and a regional training role. In 2020, I became the Regional Technician Director for the Northwest & Hawaii Group, supporting veterinary teams across five states. Additionally, as the current President of the Washington State Association of Veterinary Technicians (WSAVT) and a former District Chair for the National Association of Veterinary Technicians in America (NAVTA), I am dedicated to improving the careers of Veterinary Technicians and Assistants. Ensuring their optimal utilization and safety is crucial to our profession, helping us continue to serve our patients effectively.
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At age 19, I started at Pima Medical Institute after realizing that my initial path at UNM wasn't the right fit for me at that time. A friend suggested looking into CT technology, and after some research, I found that Pima Medical's Radiography (RAD) program offered a quicker and more fitting path to my career goals. The structured environment in the RAD program was exactly what I needed, although it wasn't always easy. My father passed away during my second semester, which made it tough to stay on track, but with the support of the school, I persevered. The clinical experiences were mostly positive, giving me valuable hands-on learning. Even in challenging situations, I gained skills by working independently, which proved to be great learning experiences.
Graduating in 2004, I entered the workforce during a tech shortage and quickly landed a job. I started in x-ray and, over the years, expanded my expertise by becoming registered in mammography, bone density, and MRI. However, I chose to focus on mammography, as it offered a better work-life balance compared to MRI.
After a decade at a hospital, I transitioned to a quieter clinic setting where I could work more independently, which suits me well. I've been at a small clinic for nearly a year now, enjoying the stability and better hours. Alongside my career, I'm also completing my bachelor's degree in university studies, thanks to a state program offering free classes to those close to finishing their degree.
Looking ahead, I'm content with where I am but open to new opportunities, possibly in management. Pima Medical set me up for success, giving me the tools I needed to start and grow my career in radiology. Now 20 years later, I'm grateful for the education and experiences that have brought me to where I am today.
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When I got braces in high school, I was fascinated by how something so simple could transform a person's smile-and their confidence. That experience sparked my interest in the dental field, and after researching options, I found Pima Medical Institute's Dental Assistant (DA) program. I enrolled right after high school and jumped into the program.
My instructors were incredible! I never considered myself a standout student, but the hands-on learning style was perfect for me. I learned so much, and when it came time for my externship, it felt like a breeze because I was so prepared. They even offered me a job as soon as I finished, and I worked there happily until I moved out of state.
Since graduating in 2011, I've worked in every part of a dental office-from assisting to managing the front desk to being an office manager. Today, I'm a mom of two fast-growing kids, and I want more flexibility to be with them, so I'm going back to school for billing and coding. This will allow me to continue working in the dental field from home.
I love the dental field because I get to make a difference-helping patients find relief from pain or transforming their smiles - and I'm excited about the next chapter in my dental career. Pima Medical is an amazing place with caring instructors and I would choose it all over again. It's changed my life.
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I have always wanted a career in healthcare. I had previously pursued a nursing route, but was discouraged and unsure if nursing was really what I wanted to do. I came to Pima Medical Institute interested in the Pharmacy Technician program, but the admissions counselor I spoke to asked if I had heard about Respiratory Therapy (RT). She showed me a video explaining what an RT did and I was sold. Then and there, I found my calling. I was meant to be a Respiratory Therapist. I graduated from the Respiratory Therapy (RT) program with an Associate of Occupational Science in 2011. Knowing where the industry was headed, and my drive to move beyond bedside, I enrolled in the online Bachelor of Science in Respiratory Therapy program (BSRT) and graduated in 2014. Since then I have worked in a critical access hospital, an acute care hospital, and a level IV Neonatal Intensive Care Unit (NICU). The NICU was my favorite place to work and where I excelled. My experience allowed me to sit for three additional specialty certifications, adding some hard-earned credentials to my resume.
Along the way, I found my second calling and passion - teaching all things respiratory. I continued on to obtain a Master's degree, which opened up another door for career advancement. I began teaching in a local respiratory therapy program while still working bedside, waiting to make the full transition into education. Fortunately, an opportunity came up to teach in the very same program here at Pima Medical Institute where I had attended 14 years earlier. Here I am, walking the same halls and teaching in the same classrooms I was a student in many years ago. I've come full circle from student to faculty ... I am still learning and doing what I love!
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Before going back to school, my life wasn't on the best path. After high school, I planned to become a nurse, but deep down I knew it wasn't what I really wanted. Eventually, I moved out on my own, but I found myself surrounded by the wrong people and making choices I wasn't proud of. It wasn't until I met my fiance that I seriously considered going back to school. He encouraged me to think about my future and what would truly make me happy. After some soul-searching, I decided to look for a Dental Assistant program - and for the first time, I felt excited about my future.
I found Pima Medical Institute through an online search, and after seeing so many great reviews from alumni, I knew it was the right place for me. Enrolling was the best decision I could have made. My experience at Pima Medical was nothing short of amazing - the support from my classmates, instructors, and family kept me going. My instructor, Margarita, was especially supportive. In fact, I wouldn't have made it through without her guidance.
I was excited for my externship at Associates in Family Dentistry and grateful to be hired upon completion. As I plan to move soon, I'm holding off on furthering my education for now, but I'm eager to explore my options. I am a proud graduate of Pima Medical and my ultimate goal is to build a successful career while growing my family with my fiance.
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