I'm a single mother of two boys and had been a preschool teacher for many years. I always felt like I wanted more, so I began researching the medical field. One day I walked out of the grocery store, saw PMI's campus and decided to check it out. It wasn't long before I'd signed up for their medical assistant program. I was so anxious on my first day of class, but the instructors embraced me and made me feel comfortable. I enjoyed school and got involved with student government and looked for opportunities to help other students who were struggling.
I was assigned to the Physicians Surgery Center of ABQ for my externship. I was nervous and really didn't know what to expect. But, I knew my instructors had given me great instruction so I decided just to do my best. Within the first week they indicated they would be interested in hiring me upon completion of my externship. I was so proud and couldn't wait to go back and tell my instructors! I'm currently working there as a medical assistant and I not only help with the administrative side, but have even assisted in some surgeries.
Since the day I walked in the door, PMI has literally changed my life. Age is just a number and I plan to keep going and keep learning. Thank you PMI!
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After retiring from the military in 2007 and working ten years as a corrections officer in a supermax prison, I decided it was time for something new. In 2019, I used my military education benefits to enroll in Pima Medical Institute's Phlebotomy program (PHL). That led to Medical Assistant (MA), then Health Care Administration (HCA) and finally Veterinary Assistant (VTA). I also enrolled in Respiratory Therapy (RT) for a short time, but I realized it was not the right fit. In total, I completed four programs at Pima Medical.
The reason I kept coming back was simple: the people. There's a real sense of community here. When I finished my last program, I felt like something was missing. I applied for a position on campus, not expecting much, but the team saw potential in me and offered me a role in financial aid. At first, I thought I wasn't qualified. They told me they could teach the technical side, but what they really needed was someone who could connect with students. That gave me the confidence to accept the job.
I came here to learn, and I ended up staying to serve. Now I get to work with students every day, and I always try to check in with the ones who stand out. I let them know they're not alone, that someone here is rooting for them. It's not just about numbers or forms. It is about connection.
Math used to be something I wasn't crazy about, but now I use it every day and even enjoy it. Back when I started the Phlebotomy program, I would have laughed if you told me I would be in business attire, in an office, helping students plan their futures. This job changed my perspective. I come in each day not just to work, but to make a difference.
I tell my boss all the time: if it is not here, it is not anywhere. Pima Medical isn't just where I studied - It's where I belong.
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I was getting ready to retire from the department of corrections and I knew I wanted a second career in the medical field. My sister was enrolled in PMI's Occupational Therapy Assistant program and she encouraged me to join her, but I just didn't quite understand it. Then my mother-in-law had a stroke and as I visited her in the rehabilitation facility and asked questions of her therapist, I realized this was the field my sister was talking about. The light went on for me and I knew it was the career field I wanted.
A week after I retired, I started the OTA program at Pima Medical Institute. One of my first thoughts was, I am the oldest person here and I have nothing in common with my classmates. But, it wasn't that way at all! Everyone is on the same level, learning the same things, and you need each other. My instructors offered us life experience that you just don't find in a book and they were so encouraging.
No matter how good your education is in the classroom, you're never totally prepared for clinicals. But once I was there, everything seemed to click and I knew just what to do. I loved the clinic atmosphere and I fell in love with pediatrics. I wish I would have started 20 years ago, but I've learned you're never too old to learn!
My son was my at home study partner while I was in school. Now, he and his girlfriend have enrolled in the OTA program at PMI starting later this year. It's becoming a family affair!
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I started my career in education working as a kindergarten teacher for 25 years. About 8 years ago, I went to Pima Medical Institute's Medical Assistant program in Denver and for a while I worked as both a teacher and a Medical Assistant. But I've always had an infatuation with smiles and I felt like I was ready for a change, so a few years ago, after moving to Arizona, I came back to Pima Medical Institute and attended the Dental Assistant program at the Mesa Campus. PMI is one of the best schools out there and I learned so much in both of my programs!
How did I get my job? I went in to get my teeth cleaned and ended up being offered a job by the dentist. It's a great fit for me. My dentist is always encouraging me to learn and offers opportunities for me to get more training. It's so good to have a mentor who is willing to teach or train while they're working with patients. I have been promoted to the Lead Dental Assistant. I enjoy the extra responsibility and it makes me want to strive for more.
I appreciate the start PMI gave me in the medical field. I am always learning and am considering going back for the Dental Hygiene program in the future.
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I was a stay at home mom for 18 years. When my oldest child headed to college I felt like I had lost my identity and purpose, but I just wasn't sure what I wanted to do. I knew I didn't want to be behind a desk and I enjoyed being on my feet and using my hands. So when I saw the commercial for the Dental Assisting Program and Pima Medical Institute, I decided it might be a fit for me.
It was somewhat intimidating going back to school when I was the oldest student in the class and it was certainly challenging having homework again while balancing family and home life. But, my instructor was helpful and cheered me on.
I felt very prepared, although extremely nervous, for my hands on externship experience. But I learned so much and it helped me understand that I really wanted to work in a specialty area of dentistry. I was initially hired at a general practice but soon found the place I really belonged; a periodontist office. I absolutely love it! I enjoy meeting and getting to know my patients. I have great coworkers and wonderful doctors who continue to teach me about their specialty. I love it all and am so happy!
Pima Medical has been so good in helping me go from "what's my purpose?" to "this is where I should be!" Finding that out and being happy where I am has been everything. It has done so much for me! Plus, my kids are really proud of me.
I love the patients!
It's different every day!
It's a lot of fun.
I love it! I'm so glad I did this!
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Which program did you complete and what made you decide to continue your education online?
I completed the Associate of Applied Science in Health Care Administration and Bachelor of Science in Health Care Administration online programs. I have always wanted to further my education. I was a teen mom and went into the Pharmacy Technician program because it was quick and what I needed at the time to be able to provide for my family. As time went on, I procrastinated going back to school because I was afraid I was getting older and wouldn't be successful. But, after I started working at PMI, I watched so many students, with so many situations, barriers and fears conquer their goals and dreams. It was, and still is, truly inspiring. I felt I needed to practice what I was telling and encouraging my students to do. I wanted to show them that no matter what happens, with hard work and dedication, you can overcome any obstacle.
What made you choose PMI's program?
I chose PMI's programs because of the incredible reputation of the online programs, the ability to transfer my existing credits, and the flexibility the programs offered to be able to continue working full-time and go to school. Also, I wanted to be able to give my students a first-hand, personal experience for the programs. I feel this provides the students with a very detailed aspect of each program and gives them the tools, information and prospective needed to make their decisions on continuing their education.
What was it like to manage a full-time position and your course load?
I completed both programs back-to-back and I would highly recommend this. I felt this was a huge part of my success when transitioning into the bachelor's program because everything from the associate program was still fresh. I work full-time as the Lead Pharmacy Technician Instructor and I am a very busy mom of four amazing children. The structure of the online courses is tailored for the working individual. I was able to continue working full-time, chauffeur all of my children to and from school and activities, spend time with my family and complete all of my assignments for the programs. It does take time management and organizational skills, but something as simple as creating a calendar with your entire due dates easily keeps you on track.
as simple as creating a calendar with your entire due dates easily keeps you on track.
Did you feel like the coursework was practical for your profession?
I feel that the programs have increased my knowledge, critical thinking skills, team work abilities and leadership qualities. These are only a few of the many essential skills I have acquired through this online program.
Would you encourage others to continue their education and would you recommend this program?
Yes! There is never going to be the "perfect" time to further your education. In reality, 12 months and 15 months are not very long! You would be surprised how quickly each program flies by. I would definitely recommend both HCA programs. PMI gives you all of the tools you need to be successful. All of the instructors were committed and dedicated to my success. This makes a world of difference!
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Today I am the Medical Assistant (MA) Program Director at Caldwell Community College and Technical Institute. It's pretty crazy to think I didn't even know what a Medical Assistant was when I walked in the door of Pima Medical Institute back in 2007. I had recently moved to Colorado Springs from North Carolina to help my father, who had a serious medical condition. I had been a CNA, but I always knew I wanted more, so when I saw the commercial for Pima Medical, I made an appointment. As they described the Medical Assistant program, I knew it was for me and I enrolled.
The program was great! I had not been a good student in high school, but I graduated with honors. My instructor, Shirley Jelmo, really impacted me. In fact, she is the reason I chose to go into teaching. I mimic her style even today. She was real and didn't feel the need to stay at the front of the class, instead she sat with us, engaging and attempting to get to know us. I understand now that she was learning how best to teach each one of us. She is the main reason I am in the education field.
I was hired about three weeks into my externship at a pain clinic. About a year later I moved back to North Carolina where I worked at the Cancer Center, initially in the clinic, and later in the bone marrow transplant lab. All the while, I knew I loved training other MA's and thought I might enjoy teaching. So, after obtaining my bachelor's degree, I began my career as an instructor and, in all honesty, I patterned my teaching style after my former instructor. My education at Pima Medical was phenomenal. They prepared me for my career and the adventure I'm on now - training new Medical Assistants and passing on the passion.
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I have found a career that I love as a Medical Lab Technician!
I'd attempted to find my place in the medical field once before, attending a Dental Assistant program, but it just wasn't for me. I just didn't enjoy interacting with patients. After being a stay-at-home mom for about 10 years, I returned to Pima Medical Institute, learned they had started a Medical Lab Technician (MLT) program and knew this was the program and the career for me.
I chose Pima Medical because I knew how hands-on they were. Unfortunately, shortly after starting the program, the pandemic hit resulting in us having to go to online learning. But, our instructors worked really hard to get us into the lab in small groups to practice during COVID. During my program I found out I had a brain tumor requiring surgery. The instructors were very helpful and supportive during my treatment and I was able to continue my program.
I am a veteran so I did my clinicals at the VA Hospital in Cheyenne, WY. It was challenging staying in Cheyenne during the week and driving back for week-ends, but I did it! I landed an MLT job at Centura Health's Penrose Hospital shortly after graduation and I love it! There is no typical day; every day is different and I learn something new almost every day. I plan to do this job until I can't do it anymore. I am preparing to start my bachelor's degree in Medical Laboratory Science. This will set me up to get my MLS certification, providing a pay increase and an opportunity for a lead position. I would definitely recommend Pima Medical's MLT program. If you like solving puzzles, this is a great career for you!
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After moving from Texas to Colorado for a fresh start, I was determined to build a stable career in the medical field. Research led me to Pima Medical Institute, and from the moment I began speaking with admissions, I knew it was the right choice. Despite facing many challenges, I embarked on the Medical Assistant (MA) program with unwavering determination.
I started living in my car three weeks after starting the MA program. I was juggling homelessness, school and a full-time job. I struggled finding safe places to park, hot and cold nights, and finding time between work and school to do homework, sleep and get to the gym to take showers. I found incredible support from caring and understanding instructors who became like family to me. They provided resources and encouragement, helping me navigate the toughest moments. As difficult as my situation was, school was my biggest motivation and the people at Pima Medical were my support and prepared me for my future. Thanks to great instructors and comprehensive training, I excelled at my externship at Advanced Urgent Care, impressing my supervisors enough to secure a job offer before even graduating.
To my instructors at Pima Medical, I owe a debt of gratitude. I am the person I am today because of you. Your unwavering support and belief in me kept me going when times were toughest. Thank you for never giving up on me. You've shaped me into the professional I am today and I will forever be grateful.
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Pima Medical Institute has been a cornerstone in my career, providing a foundation that has endured through different stages of my life. Now, I'm excited to return to school and build on that strong base.
No one in my family is in the dental field, but I've always had a passion for becoming a dental hygienist. After high school, I spent five years working in Alaska's fishing industry. Upon returning to Seattle, I inquired about the Dental Hygiene program at Pima Medical Institute and ultimately enrolled in the Dental Assistant program. Balancing full-time work during the day with evening classes at Pima Medical was challenging but rewarding. My teacher was great, and I formed lasting friendships-I'm still close with one of my classmates more than 20 years later.
My first job was with a doctor in West Seattle, where I worked for two years before needing to go on bed rest due to pregnancy. I took a 15-year break to focus on being a mom. Remarkably, I was able to jump right back into my career as a Dental Assistant when I was ready. After moving to Phoenix, I started working as a temp and then secured my current position at Anthem Sonoran Valley Implants and Dental Center. It felt like riding a bike-everything came back to me. I love educating patients and helping them take care of their teeth. Currently, I'm in the process of applying to a Dental Hygiene program in my area. I want to further my education in the dental field and one day I hope to be able to clean teeth for free to help people who can't afford dental care.
Pima Medical Institute has been supportive throughout my journey, from enrolling and securing financing to ongoing assistance whenever I need it. I'm incredibly grateful for the education and opportunities Pima Medical has provided me.
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I was born and raised in Bisbee, Arizona, and I'm proud to be a first-generation college student. My interest in radiology began in fourth grade after a broken wrist landed me in the ER. I was fascinated by the X-ray process, and that moment never left me.
After high school, I shadowed in the radiology department at a local hospital where my mother worked and decided to apply at Pima Medial Institute. I didn't get in the first time, but I gained more experience, took classes and eventually reapplied after COVID. I was accepted! And that changed everything.
The program was tough, especially being far from home and dealing with personal loss. But I was never alone. Kristen Miller, Jolene Pobrislo and Jeff Botkin supported me every step of the way. They believed in me, and I always knew I could reach out for help.
Today, I work as a radiologic technologist performing X-rays and bone density scans. I hope to add Computed Tomography (CT) to my credentials and grow into a hospital role. Pima Medical gave me the knowledge, confidence and care to make my dreams possible. And now, I get to show my grandparents every day that their sacrifices were worth it.
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My journey into health care began with the encouragement of my aunt, Marie Defede, who worked in admissions at Pima Medical Institute's Chula Vista campus. Inspired by her support, I enrolled in the Medical Assistant program in 2002 and graduated in 2003, a decision that forever changed my life.
Shortly after, I started working at Scripps Anderson's Clinic in La Jolla as a medical assistant in the Sports Orthopedic Department. I had the unique opportunity to support the San Diego Padres Baseball Team. That fast-paced environment taught me the importance of clinical accuracy, teamwork and compassionate patient care.
Wanting to give back, I returned to Pima Medical as an instructor, teaching Medical Assistant front and back office skills, Medical Administrative courses and Career Preparation. Helping students grow was deeply fulfilling, and in 2010, I was honored as Pima Medical's Peak Performer for my dedication to education and mentorship.
My career expanded beyond clinical work when I transitioned into the biopharmaceutical sector. I worked with Johnson & Johnson and Pfizer, focusing on clinical operations, system optimization and compliance in regulated environments. Alongside my career, I advanced my education. I earned an Associate Degree in Health Care Administration in 2010, a B.S. in Health Care Administration in 2013 and then a M.S. in Health Administration. I am currently completing a Doctorate in Organizational Leadership, with a focus on inclusive leadership and healthcare transformation.
Today, I serve as a Clinical Business Systems Analyst, leading projects in organizational development, system implementation and process improvement. Beyond my career, I am a passionate advocate for LGBTQ+ communities, patient rights and underserved populations.
Pima Medical was where it all began. It provided the foundation, support and mentorship I needed to pursue a fulfilling career in healthcare and leadership. I will always be proud to say my journey started at PMI.
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