Following high school I wanted to enroll in a physical therapist assistant program at a local college. I attended a community college and took online classes to complete the pre-requisites. I had been on the school's wait list for almost three years, when they changed the requirements. I was so frustrated! In pursuing other options, I learned Pima Medical Institute had a Medical Administrative Assistant program I could finish in only seven months. After completing the program I knew I could begin my career in the medical field and later continue with their online associate degree in Health Care Administration, so I signed up!
I really enjoyed my education at PMI. The instructors were great and every class was valuable. There were no random classes that didn't apply to my career. Everything was something I could relate to. I was concerned when I started with online Health Care Administration that an 11 month program would be too intense and overwhelming. However, I found the instructors were not only responsive, but the classes were applicable to my daily work. For example, my human resources class really helped me in my role as office supervisor.
I'm currently working as a front office supervisor. I've completed my HCA associate degree and plan to continue with PMI's online HCA bachelor degree. Everything I've learned from my MAA program to my HCA classes, I find to be very valuable. I'm looking forward to the knowledge that awaits me as I continue my education.
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After retiring from the military in 2007 and working ten years as a corrections officer in a supermax prison, I decided it was time for something new. In 2019, I used my military education benefits to enroll in Pima Medical Institute's Phlebotomy program (PHL). That led to Medical Assistant (MA), then Health Care Administration (HCA) and finally Veterinary Assistant (VTA). I also enrolled in Respiratory Therapy (RT) for a short time, but I realized it was not the right fit. In total, I completed four programs at Pima Medical.
The reason I kept coming back was simple: the people. There's a real sense of community here. When I finished my last program, I felt like something was missing. I applied for a position on campus, not expecting much, but the team saw potential in me and offered me a role in financial aid. At first, I thought I wasn't qualified. They told me they could teach the technical side, but what they really needed was someone who could connect with students. That gave me the confidence to accept the job.
I came here to learn, and I ended up staying to serve. Now I get to work with students every day, and I always try to check in with the ones who stand out. I let them know they're not alone, that someone here is rooting for them. It's not just about numbers or forms. It is about connection.
Math used to be something I wasn't crazy about, but now I use it every day and even enjoy it. Back when I started the Phlebotomy program, I would have laughed if you told me I would be in business attire, in an office, helping students plan their futures. This job changed my perspective. I come in each day not just to work, but to make a difference.
I tell my boss all the time: if it is not here, it is not anywhere. Pima Medical isn't just where I studied - It's where I belong.
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After being a displaced worker, I enrolled in the Medical Administrative Assistant program at the PMI Las Vegas campus. I graduated in May 2006 and shortly after received a call from the State of Nevada Health Department. I was initially hired through a temporary agency to work in the accounting department for the Nevada Early Intervention Services I later applied and became a state employee and have auto-progressed to the second level of Accounting Assistant. My job is exactly what I've been waiting for all my life. It still seems like a dream that I should fall into the perfect place for me. Receiving the training at PMI set me up for success.
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I had been a Physical Therapist Assistant for 15 years and was very happy with my career choice, but changes in my field prompted me to go back to school. I heard about Pima Medical Institute through a coworker so I reached out. Donna, my admissions advisor, got to know me, listened to my goals and advised me to consider their Bachelor of Science in Health Care Administration. I was 40+ years young with a family and I was working full-time, but the bachelor's program turned out to be a great fit for me. The flexibility of online education allowed me to continue to live my daily life, work and even travel without falling behind. I graduated with a 3.94 GPA and received my degree with high honors.
I was a little unclear about my direction after graduation. But, I remembered what my program director, Donnie Smith, had said after I had completed my project for my capstone. My project involved creating a business plan and he said it was so great; I should explore the idea of pursuing it. So, that's just what I did! I teamed up with two like-minded colleagues and a year later we are the proud owners of a brand new outpatient physical therapy clinic called In Motion Therapy in my hometown of Brooklyn, NY. The BSHCA program at Pima Medical provided me with the tools to achieve my dream.
I want to thank my family, my partners, May and Joe, and the Pima Medical staff and instructors for all their help and support. I would not be where I am today without them. I cannot tell you what it felt like to treat my very first patient in my OWN clinic. I am living my dream!
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At a young age I had the opportunity to shadow a veterinarian, Dr. Katherine Parks, and my passion was ignited! Each spring break I continued to visit her clinic and during that time I made the decision to become a Veterinary Technician (VT). I had no interest in attending a four-year college as I was career driven and was anxious to get out and work in the field.
I loved the VT program at Pima Medical Institute! It was encouraging and exciting to be surrounded by fellow students who all shared my passion. I appreciated the atmosphere created by our instructors and the hands-on experience. Unfortunately, I was in a rollover accident, was bedridden and had to miss a whole sequence of classes. It was difficult being away from Pima Medical and all my classmates, but my instructors were so supportive when I was able to return. However soon after, COVID hit and we were forced to go remote. I was so discouraged, but I was able to begin shadowing at my future externship site while taking online classes and upon graduation they offered me a position.
I passed my VTNE exam in October of 2020 to become a certified VT. I am currently the second lead tech and am in charge of employee training and inventory; having assisted in establishing new protocols and the purchase of updated equipment. I attend every continuing education event I can get my hands on and I love learning. Veterinary medicine can take me anywhere and I am up for the challenge. Down the road I can even see myself as an instructor in a VT program.
I am grateful for Pima Medical and my instructors who provided me with an education that has led to my continued success and allowed my dreams to become reality.
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While initially interested in Dental Hygiene (DH), at age 18, I chose to pursue Dental Assisting (DA) instead, partly because I was hesitant to commit to a university four-year DH program. Later, as I learned about Pima Medical Institute's two-year DH program, my research told me it was highly reputable and very challenging. This both intrigued me and motivated me and I enrolled.
During my third semester an unexpected pregnancy brought huge challenges. My baby son was diagnosed with gastroschisis, a high-risk condition requiring frequent medical visits and a 54-day stay in the Neonatal Intensive Care Unit (NICU). Despite the challenges of being a new mother and the emotional strain of the situation, I remained determined to succeed in my studies. I studied and completed assignments while at the NICU, my son serving as my inspiration. He was a reminder of my strength and my determination to never give up on my dreams. My DA employer had been supportive and excited about my becoming a Dental Hygienist and invited me to join their team as a DH upon obtaining my license.
I want to express my sincere gratitude to all of my instructors at Pima Medical for their unwavering support during my journey, especially as I navigated the challenges of my son's condition. Each instructor was incredibly helpful and supportive, always striving for my success. I am confident in the quality of education I received and would enthusiastically recommend it to others. While the program is rigorous, it is definitely achievable-I am living proof of that!
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After earning a bachelor's degree in cultural anthropology, I struggled to find a job and ended up in finance. When COVID hit, my new job offer was rescinded and I was forced to take a job at a grocery store bakery, far from my career goals. I kept hearing advertisements for Pima Medical Institute which piqued my interest in the medical field. This led me to enroll in their three-month Phlebotomy program, allowing me to work and study simultaneously with minimal school commitment. It was a way to dip-my-toe into the water of the medical field.
The Phlebotomy program was a turning point in my life. Small classes, hands-on experience, and an excellent instructor, Miss Denise, made a significant impact. I soon secured a position at Chandler Regional Hospital, where I interacted with various departments and realized my passion for patient care. Nursing stood out as the most versatile and impactful role, prompting me to pursue a nursing degree at the institute I trusted and I enrolled at Pima Medical's Mesa Campus. The Nursing program was challenging and intense, pushing me to grow and become accountable for patient care. Through diverse clinical experiences, I gravitated towards ER and ICU settings. I've recently accepted a position at OBS Banner Dessert, aiming to transfer to the ICU and eventually join the trauma team.
I am immensely grateful for my education at Pima Medical. The Phlebotomy program provided a crucial foundation, giving me the framework I needed for a career in the medical field. I invited Miss Denise to my nursing pinning ceremony and my dad told her COVID had been difficult for me and she had saved my life. He was right, Pima Medical Institute truly changed my life.
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My family always told me I would thrive in the veterinary field, but I didn't believe in myself. I was 24, working and intermittently taking general education classes at the community college or university with no clear direction. Everything changed when I visited Pima Medical Institute and enrolled in the Veterinary Assistant (VA) and Veterinary Technician (VT) programs. These programs ignited my passion for the veterinary field, and I was finally on a career path I loved.
The instructors at Pima Medical were incredible, providing both education and valuable connections in the veterinary field. While attending the VT program, I balanced two full-time jobs in the industry, applying my classroom learning to real-world situations. This hands-on experience was invaluable. My instructors were always available and understanding of my very demanding schedule, even making sure I had snacks when I hadn't taken time to eat.
After graduation, I spent six years at a fast-paced ER. Today, I am the Hospital Administrator at Pima Pet Clinic where I am able to utilize both my technical skills and administrative expertise. Additionally, I serve in the United States Army Reserves in a Veterinary Detachment, training medical personnel on K9 emergency assessments. Utilizing a remote-controlled robotic dog, I create scenarios (increased heart rate, insinuating pain, blood flow sensors, stomach inflation, even amputations) in order to practice real-time medical emergencies.
The mix of knowledge and experience I gained at Pima Medical has been instrumental in my career and my ability to teach. Participating in these training exercises has been one of the most fulfilling experiences in my life. The connections and the education I received at Pima Medical have truly transformed my life.
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When I got braces in high school, I was fascinated by how something so simple could transform a person's smile-and their confidence. That experience sparked my interest in the dental field, and after researching options, I found Pima Medical Institute's Dental Assistant (DA) program. I enrolled right after high school and jumped into the program.
My instructors were incredible! I never considered myself a standout student, but the hands-on learning style was perfect for me. I learned so much, and when it came time for my externship, it felt like a breeze because I was so prepared. They even offered me a job as soon as I finished, and I worked there happily until I moved out of state.
Since graduating in 2011, I've worked in every part of a dental office-from assisting to managing the front desk to being an office manager. Today, I'm a mom of two fast-growing kids, and I want more flexibility to be with them, so I'm going back to school for billing and coding. This will allow me to continue working in the dental field from home.
I love the dental field because I get to make a difference-helping patients find relief from pain or transforming their smiles - and I'm excited about the next chapter in my dental career. Pima Medical is an amazing place with caring instructors and I would choose it all over again. It's changed my life.
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When I first walked through the doors of Pima Medical Institute, life was a challenge! My husband was out of work, and we, along with our six-month-old baby, were living with his mother. Plus, I had dropped out of school at 5th grade and since my mother wasn't familiar with homeschooling, I taught myself at home through high school. Today, after completing four programs, we own a beautiful home, and our now eight-year-old daughter is thriving. Our lives have completely transformed. I'm a 5th grade dropout with a master's degree - nothing is impossible if you really want it.
I began with the nine-month Medical Assistant (MA) program. Balancing full-time work and school was tough-I cried many times on my drive to class-but I never gave up. I was determined to build a better life for my family. That determination drove me to continue my education, earning my associate degree in Health Care Administration (HCA), a Bachelor of Science in Health Care Administration (BSHCA), and eventually a Master of Science in Organizational Leadership (MSOL).
Throughout this journey, I've worked and gone to school simultaneously. Thanks to the education and skills I gained at Pima Medical, I've never struggled to find opportunities. In fact, I've had the privilege of being selective about my career path. I've grown from being an MA to a referral coordinator, and now, I'm in my first management position-a role I secured a month before earning my master's degree. Each program at Pima Medical played a crucial role in my career progression. My master's degree, in particular, has been invaluable. As a clinic manager building a new practice from scratch, I've relied on the knowledge I gained every step of the way.
Thank you, Pima Medical Institute, for changing my life and helping me achieve my dreams. If only my first instructor, Ms. Lakeeta Garfield, could see me now. So often her words - "Be thorough," have run through my mind. I have strived to be thorough in everything I do and I have been successful.
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I have always admired health care professionals and knew from an early age that I wanted to contribute meaningfully to patient care. As a young adult preparing for college, a routine physical led to the discovery of a benign brain tumor. I spent much of that summer in and out of the hospital. The compassion, skill and reassurance shown by my nurses and doctors left a lasting impact on me during a time filled with fear and uncertainty.
I began working as a dental assistant for a family friend, which gave me a glimpse into the profession and led to a transformative mission trip to Nicaragua, where I assisted in providing dental care to underserved communities.
Soon after, I applied to the Dental Hygiene program at Pima Medical Institute's Seattle campus. The program was rigorous, but the unwavering support from instructors made all the difference. They were dedicated to our success academically, clinically and personally. When it came time to take my clinical boards and graduate, I felt fully prepared and confident.
Now, with eight years of experience as a Registered Dental Hygienist, I often hear from employers how much they value Pima Medical graduates. This reputation for excellence inspired me to continue my education and enroll in the Bachelor of Science in Health Care Administration program. That journey equipped me with the knowledge and confidence to start my own myofunctional therapy practice. Through my Capstone project, I developed a comprehensive business plan and learned what it takes to build and sustain a health care practice.
I am proud to now serve as a Hybrid and Clinical Dental Hygiene Instructor at the Seattle campus. It's an honor to be a Pima Medical graduate, a dental professional, a business owner, an educator and, above all, a mother to three amazing children. I feel truly blessed to support my family while thriving in a career I am passionate about.
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My journey into health care began with the encouragement of my aunt, Marie Defede, who worked in admissions at Pima Medical Institute's Chula Vista campus. Inspired by her support, I enrolled in the Medical Assistant program in 2002 and graduated in 2003, a decision that forever changed my life.
Shortly after, I started working at Scripps Anderson's Clinic in La Jolla as a medical assistant in the Sports Orthopedic Department. I had the unique opportunity to support the San Diego Padres Baseball Team. That fast-paced environment taught me the importance of clinical accuracy, teamwork and compassionate patient care.
Wanting to give back, I returned to Pima Medical as an instructor, teaching Medical Assistant front and back office skills, Medical Administrative courses and Career Preparation. Helping students grow was deeply fulfilling, and in 2010, I was honored as Pima Medical's Peak Performer for my dedication to education and mentorship.
My career expanded beyond clinical work when I transitioned into the biopharmaceutical sector. I worked with Johnson & Johnson and Pfizer, focusing on clinical operations, system optimization and compliance in regulated environments. Alongside my career, I advanced my education. I earned an Associate Degree in Health Care Administration in 2010, a B.S. in Health Care Administration in 2013 and then a M.S. in Health Administration. I am currently completing a Doctorate in Organizational Leadership, with a focus on inclusive leadership and healthcare transformation.
Today, I serve as a Clinical Business Systems Analyst, leading projects in organizational development, system implementation and process improvement. Beyond my career, I am a passionate advocate for LGBTQ+ communities, patient rights and underserved populations.
Pima Medical was where it all began. It provided the foundation, support and mentorship I needed to pursue a fulfilling career in healthcare and leadership. I will always be proud to say my journey started at PMI.
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