WELCOME HOME ALUMNI

I had been a stay at home mom for eleven years. During that time, my husband was in a car accident and I had to care for him. Everyone told me I should go into the medical field and care for people professionally. I really didn't have a career, so I began researching and found Pima Medical Institute. I enrolled in the Medical Assistant program with the eventual goal of becoming an RN. The MA content was somewhat easy for me, probably because I wanted it so badly. My classmates and I helped each other and the instructors were great, but I was quite nervous at the thought of working with real patients. I started my externship and after about a week, I began to feel very comfortable. I am currently working at MultiCare Indigo Urgent Care as a Medical Assistant. I provide a wide range of services from breathing treatments to drawing blood to rooming patients. I enjoy knowing that every day is different - my job is not mundane or routine. My employer will be providing an in-house training program for me to learn to perform x-rays. I'm looking forward to learning having a new skill and a new experience. I am so glad I chose to come to PMI. I don't think I would have been as successful had I gone anywhere else. As an older student, it was important for me to feel comfortable in the classroom. The instructors made a difference at PMI because they care.

In 2012 I was in a bad accident and spent time in the hospital. This experience enabled me to observe the nurses and see how they cared for people. I had been working as a team lead at Target for a number of years but I decided that I wanted to do more than help people spend money, so I began pursuing the medical field. I started as a CNA and after 4 years decided I wanted to attend school to become an LPN. I heard about Pima Medical Institute on the radio and got excited about attending their Practical Nursing program. I have to admit my first sequence of classes was really challenging! The whole program was a huge learning experience for me, but my hard work paid off. I appreciated how the whole program was laid out ahead of time, including our course work and the schedule. This really helped us be successful. I was offered a job at my clinical site. The administrator took notice of me and offered me a position as a unit manager, not your typical first job as an LPN. I believe Pima Medical helped me develop a level of confidence that made a difference in obtaining this position. Recently, I was contacted by another facility and offered a job as another unit manager. I am honored and proud that in such a short time my education and hard work has provided opportunities for growth in my career. Pima Medical prepared me to be successful. The encouragement and support I got from my instructors was just overwhelming, and it's an experience I am always going to cherish.

After high school I thought I might be interested in business and tried college classes. But after having a child and looking for a long-lasting, stable career, I decided to pursue the medical field and enrolled in the Medical Assistant program at Pima Medical Institute. What a different environment from my previous college experiences where I felt left on my own. Pima Medical's program is structured with clear expectations, an end date and the support you need. Everything you're learning is critical to your new career. My instructor was great and I am still in contact with several of my classmates (from 10 years ago). I began my job with Healthcare Partners in medical records. , I didn't really enjoy it, but took the opportunity to grow within the clinic. Not long after transitioning to a Medical Assistant position, I realized I wanted to be in leadership. I enrolled in Pima Medical's online Healthcare Administration (HCA) program and after completing my associate degree, I became a supervisor. After becoming a practice manager, I knew I wanted more so I earned my bachelor's degree in HCA. The online programs at Pima Medical are challenging, but also manageable. The instructors are supportive and understand you have a life and a job. I was able to apply what I was learning in the program while managing both an Urgent Care and a Medicare Advantage Clinic. Currently, I am employed with Optum United Healthcare in a corporate leadership position where I am managing a team of 19 people. I love my job! My boss is supportive, encouraging my growth and education, so I have enrolled in the Master of Science in Organizational Leadership (MSOL) program. I am utilizing the tools I am learning in my classes to help build leaders within my organization. Having degrees in healthcare, particularly a master's degree, is the future of healthcare. I'm grateful I could continue my education at Pima Medical in short chunks; taking time off in between to rest and utilize what I'd learned. Making time for that first program can be hard, but education always pays off. Your future is worth it!

My dad had a bout of pneumonia and ended up on a ventilator and I was fascinated watching the respiratory therapist control my dad's breathing. I'd been working in the auto industry, never thought I was college material, but I my family believed in and motivated me to look into the field. I set up a tour of Pima Medical Institute with the program director and as I saw the facility and listened to her, I fell in love with her passion for respiratory therapy. Being a student at Pima Medical was certainly challenging for me, but the support I had from instructors and classmates was amazing. Our class decided that no one was going to fail, so when someone was struggling with a concept, we all rallied around them. The instructors were always available for extra help and by the time I got to clinicals, I really felt prepared. Prior to graduation I obtained a position with Banner South, a hospital that had been part of my community since I'd been a child. While performing bedside care as a respiratory therapist, I recognized that healthcare doesn't stop at the bedside. I became interested in looking at how, for example, a patient's social economic situation impacted their outcome. Knowing I wanted to make a bigger impact and with the confidence I gained from my time at PMI I went on and continued my education earning my bachelor's in applied management and ultimately my MBA. I navigated my way throughout the healthcare system from beside care, care coordination, to quality improvement. Wanting to be more proactive than reactive, I took a position as Senior Manager of Medicare Administration. We not only looked at how we delivered advantage plan benefits, I'm proud to say we instituted a non-traditional innovative program for our patients. Recently, I accepted a position as Director of Care Delivery Operations for Banner Health Corporate. I recognize that in order for bedside staff to offer their best care, processes and supply have to be in place. I can now play a role in making that happen and that is very exciting! Pima Medical provided the necessary educational and support a guy - who didn't think he was college material - needed in order to have the confidence to be successful. Next step - CEO!

When COVID hit, I had to close my in-person business and was struggling and searching for a career that would always be in demand. As a single mother of two, I needed to know that the work I was doing would not be in jeopardy. Having been raised in a family with healthcare backgrounds, I chose to enroll in the Medical Assistant (MA) program at Pima Medical Institute. In less than a year I graduated with all the skills I needed to enter the world of healthcare. My instructors were very thorough and amazing, especially Mr. Wilson. He not only shared his clinical expertise, but gave me invaluable real-world knowledge and insight into the field. I currently work fulltime in clinical research developing pharmaceutical drugs and therapies at the cutting edge of medicine. I'm working with Pfizer, Moderna, Eli Lilly, Braintree and other sponsors to help develop treatments for illnesses and indications from vaccines like the MRNA-Covid 19 Booster Vaccine to rare diseases such as Amyloidosis and Alzheimer's. I couldn't have done it without taking that first step of enrolling in the MA program. I'm currently continuing my education with Pima Medical's online Health Care Administration associate and bachelor's degree programs. Starting my career with Pima Medical was easily the best decision I have ever made and it has opened doors to even broader horizons. If you are on the fence about making an investment in yourself, I encourage you to enroll and pursue a career in healthcare.

When I first started my journey in health care, I was on track to become a nurse. After working as a phlebotomist for three years, I quit my job focusing on finishing the last few prerequisites for nursing school. However, life had other plans. I got pregnant with my now four-year-old daughter and took a year and a half off to spend time with her. In 2020, I began to reconsider my career path. I realized that the clinical side of healthcare was no longer my passion; instead, I was drawn to the administration and business side. After researching various degrees, I chose the online Health Care Administration (HCA) associate and bachelor's programs at Pima Medical Institute. My experience at Pima Medical was incredible. Both programs' flexibility and the support from instructors and advisors were exceptional. They fit perfectly into my busy life as a full-time employee, wife and mother. The instructors were always available and willing to assist with anything I needed. The resources provided to students, from class scheduling to financial guidance, made everything so manageable. Upon completion of my bachelor's degree, I found a position as a Program Administrator at Baylor University Medical Center in Texas, managing the OBGYN, Hematology/Oncology, and Mechanical Circulatory Support programs and residents. I am currently working full-time and exploring graduate programs for Health Care Administration and Business Administration. My future goals include becoming certified in health care emergency management to effectively plan and respond to emergencies. Thank you, Pima Medical Institute, for your guidance and support. Completing my degrees with you has been a wonderful experience, allowing me to achieve goals I never thought possible.

In 2005, while browsing technical programs online, Pima Medical Institute's Veterinary Assistant (VA) Program caught my eye. I filled out a request for more information and, to my surprise, Niki Riggleman, a recently retired yet highly esteemed instructor, called me immediately. Despite never having had an interest in veterinary medicine before, that call changed my life. I can't imagine being in any other field today and I'm so grateful Niki called me! I completed the VA Program and returned to complete the Veterinary Technician (VT) Program in 2007. It was a privilege to be part of the very first VT class at the Seattle Campus. One aspect of Pima Medical I truly appreciated was its accessibility; the ability to attend night classes and work during the day allowed me to maintain a steady income while pursuing my education. The hands-on classroom experience, combined with working in the field, was crucial to my professional growth. My journey with VCA Animal Hospitals began with my first externship, where I was hired even before completing it. Almost 20 years later, I'm still with VCA and grateful to have found my place there. I worked as a VA, a VT and then quickly moved up to Technician Supervisor and a regional training role. In 2020, I became the Regional Technician Director for the Northwest & Hawaii Group, supporting veterinary teams across five states. Additionally, as the current President of the Washington State Association of Veterinary Technicians (WSAVT) and a former District Chair for the National Association of Veterinary Technicians in America (NAVTA), I am dedicated to improving the careers of Veterinary Technicians and Assistants. Ensuring their optimal utilization and safety is crucial to our profession, helping us continue to serve our patients effectively.

My mom had been a nurse in the Philippines, but after moving to the US she cared for us and began working as a phlebotomist. This influenced my decision to go into the medical field after high school. On a whim one day, I stopped by Pima Medical Institute and ended up enrolling in the three-month Phlebotomy program which started two weeks later. It was fast paced and very different from high school as students were all ages and yet we were all looking for a change or a new career. Even though our time together was short, it felt like family. My first job was with a blood donation company and after moving to eastern Washington, I worked at a hospital. This gave me a variety of experiences and built my confidence and I later transitioned into dialysis. I knew I eventually wanted to become a Medical Assistant (MA) and even though Pima Medical was a long commute, I had confidence in them so I enrolled in the MA program. I was pregnant, worked full time and had a long commute each day, but I did it! I feel like Pima Medical helped shape me into a resilient person. After graduation I worked at a hospital and a few other sites as an MA. But it wasn't long before I began to envision myself in administration, so I chose to complete the Health Care Administration online associate degree. That program gave me so much confidence and I loved it. After graduating, I saw an opening for a Career Services Advisor at Pima Medical, applied, and got the job. Now, I get to guide students and share my journey with them. Watching them grow reminds me of my own transformation. Pima Medical has been a constant in my life, and I'm proud to be part of a team that changes lives every day.

After graduating from high school in Rio Rico, I moved to Tucson to attend a community college, but it just wasn't the right place for me. One of my friends had gone to Pima Medical Institute, and after checking out their Medical Assistant (MA) program, I thought-this is perfect! The program was fast, flexible, and had no wasted classes. Since there were options for morning, afternoon or evening classes, I was able to continue working while attending school. At just 19 years of age, I graduated with my certificate and started working in a "grown up job" while most of my friends were still in college. I knew I had made the right choice. I landed a job at Catalina Pediatrics where I worked as an MA for 13 years, eventually becoming the back-office manager. Wanting more, I considered nursing, but a co-worker suggested I look into Respiratory Therapy (RT). When I found out Pima Medical had an RT program, I knew it was for me. The classes were challenging, but my instructors were supportive, and my classmates and I helped each other through the program. The biggest challenge I faced was during my ICU rotation, when COVID hit and we were sent home. After graduating, I saw a job opening at Banner Main as Program Manager for their Sleep Research Lab. I applied, and got the job! It was a tough first year learning the ins and outs of research, but now I love the responsibility and even the pressure. If I hadn't gone back to school for RT, I wouldn't be where I am today, with a job I love. My advice? Whether you're 19 or 39, go to school. Pima Medical gave me opportunities I never imagined, and it can do the same for you!