I'm a single mother of two boys and had been a preschool teacher for many years. I always felt like I wanted more, so I began researching the medical field. One day I walked out of the grocery store, saw PMI's campus and decided to check it out. It wasn't long before I'd signed up for their medical assistant program. I was so anxious on my first day of class, but the instructors embraced me and made me feel comfortable. I enjoyed school and got involved with student government and looked for opportunities to help other students who were struggling.
I was assigned to the Physicians Surgery Center of ABQ for my externship. I was nervous and really didn't know what to expect. But, I knew my instructors had given me great instruction so I decided just to do my best. Within the first week they indicated they would be interested in hiring me upon completion of my externship. I was so proud and couldn't wait to go back and tell my instructors! I'm currently working there as a medical assistant and I not only help with the administrative side, but have even assisted in some surgeries.
Since the day I walked in the door, PMI has literally changed my life. Age is just a number and I plan to keep going and keep learning. Thank you PMI!
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My journey into health care began with the encouragement of my aunt, Marie Defede, who worked in admissions at Pima Medical Institute's Chula Vista campus. Inspired by her support, I enrolled in the Medical Assistant program in 2002 and graduated in 2003, a decision that forever changed my life.
Shortly after, I started working at Scripps Anderson's Clinic in La Jolla as a medical assistant in the Sports Orthopedic Department. I had the unique opportunity to support the San Diego Padres Baseball Team. That fast-paced environment taught me the importance of clinical accuracy, teamwork and compassionate patient care.
Wanting to give back, I returned to Pima Medical as an instructor, teaching Medical Assistant front and back office skills, Medical Administrative courses and Career Preparation. Helping students grow was deeply fulfilling, and in 2010, I was honored as Pima Medical's Peak Performer for my dedication to education and mentorship.
My career expanded beyond clinical work when I transitioned into the biopharmaceutical sector. I worked with Johnson & Johnson and Pfizer, focusing on clinical operations, system optimization and compliance in regulated environments. Alongside my career, I advanced my education. I earned an Associate Degree in Health Care Administration in 2010, a B.S. in Health Care Administration in 2013 and then a M.S. in Health Administration. I am currently completing a Doctorate in Organizational Leadership, with a focus on inclusive leadership and healthcare transformation.
Today, I serve as a Clinical Business Systems Analyst, leading projects in organizational development, system implementation and process improvement. Beyond my career, I am a passionate advocate for LGBTQ+ communities, patient rights and underserved populations.
Pima Medical was where it all began. It provided the foundation, support and mentorship I needed to pursue a fulfilling career in healthcare and leadership. I will always be proud to say my journey started at PMI.
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Unless you're independently wealthy, you work because you have bills to pay. With six daughters, I have lots of bills. One way to make life enjoyable is to work in a field we enjoy. I enjoy healthcare as evidenced by my career track record and Pima Medical Institute allowed me to find a career path that I love.
I started in Phlebotomy at PMI in 1993. That allowed me to obtain a full time job with above average wages. Over the next few years I was able to go back to PMI to complete the radiography program. Concurrently, I received on-the-job training in CT and MRI. Somewhere in the mix, I also obtained my Bachelor of Science from Arizona State University and am now pursuing my Masters of Science in Radiologic Sciences.
My most recent achievement has been acquiring the Clinical Manager of Imaging position at Flagstaff Medical Center. We are a Level One Trauma center about three hours away from the nearest metropolitan city. I manage 56 full-time employees across six modalities which includes our 273 bed hospital and one outpatient imaging center.
As a radiology technologist, I felt I could affect patient care in a positive manner, one patient at a time. Now, I can affect patient care on a much larger scale and it is immensely rewarding...and it all started with my career from Pima Medical Institute.
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I was 30 and bored, living paycheck to paycheck, working an accounting job with no possibility for growth. I'd been exposed to the ER while volunteering with the Pima County Victim Services Division, and remembered that my mom told me I would make a good nurse, so I began to envision becoming an ER nurse.
I researched and chose Pima Medical Institute's Nursing program because it was the fastest way to become an RN. I didn't want to deal with prerequisites and waiting lists. I was super nervous when I quit my job, because it felt like I was risking everything. It was hard. The program moved fast and was academically challenging. The clinicals were intimidating, especially since I really didn't have a medical background. However, those tough trauma and critical care experiences prepared me well for my career.
My goal was to graduate with a job. My instructors helped with my resume and recommendations, and I pursued a job in the ER, which is a tough goal for a new graduate. I had an offer for an RN position in the ER of a local hospital a month before graduation. I graduated with my dream job!
I was in my position for only three weeks when COVID hit. It's hard to be prepared for a pandemic, but I felt qualified to care for COVID patients. It's a tough time to be a healthcare worker right now. But, even though we are weary and tired, we also feel fulfilled. I would recommend Pima Medical's Nursing program. I never imagined one year after graduating, I would be able to buy my own house. I have security and a career I love.
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My mother had a neuromuscular disease called Myasthenia Gravis, which resulted in her needing to be intubated and trached throughout her life, so I was familiar with respiratory. At age 19, I started my career path in the medical field as a transporter at Sunrise Hospital. As I worked with and observed the Respiratory Therapists (RT), I began to understand the importance of their profession. I knew then, this was the career for me, so I enrolled in Pima Medical Institute's RT program.
I appreciated the support from both administration and instructors and their belief that I could become a productive member of the RT community. My classmates provided support throughout the rigorous program and there was a great camaraderie among us. I remember having study sessions, gatherings, and cookouts in the parking lot with the faculty, staff and students. Having the opportunity to work in professional clinical settings while in school provided the perspective I needed and upon graduation, I was promoted to a full-time Respiratory Therapist at my hospital. I also worked with University Medical Center (UMC). I continued my education in Pima Medical's Bachelor of Science in Respiratory Therapy (BSRT) and then went on to complete my Master's Degree in Business Administration at Columbia Southern University. I am still employed with UMC as their Senior Respiratory Therapist and I have been a Clinical Instructor for Pima Medical Institute's Las Vegas Campus since 2016. My eventual goal is to move into hospital administration becoming a VP or COO.
I am very thankful for Pima Medical Institute. Anything worth having is worth working for, and true education is what you are willing to put into it whether you're at Yale, Harvard or Pima Medical. Therefore, always attempt to set the standard of excellence in everything you do and everything you love.
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As a proud Pima Medical Institute BSRT graduate, my journey from an associate's degree in Respiratory Therapy (RT), to a bachelor's degree, to achieving my dream job as a Critical Care Transport Respiratory Therapist at Children's Mercy has been nothing short of remarkable. While in school for my associate's at Concorde College, they highly encouraged us to continue our education and recommended Pima Medical's online Bachelor of Science in Respiratory Therapy (BSRT). I knew a bachelor's would increase my salary and would also be helpful for future supervisory or management positions. The flexibility of online classes made it manageable for me to work full-time at Salem Health, a level II trauma center with a level III NICU, while pursuing my degree.
My dream of working in medical transport began at age 17, when I was a volunteer patient for the local fire department and experienced being flighted out of our neighborhood. After years of experience as an RT, I landed my dream job. As a Critical Care Transport RT, I participate in various types of transports, from helicopters and fixed wing, to jets and ground transportation, proving support to hospitals nationwide. Children's Mercy in Kansas City is one of the busiest transport teams, covering a wide range of patients including neonates, pediatrics, maternal and fetal cases. Working with limited resources challenges me to think on my feet and be creative with patient care. The transport team, comprised of brilliant minds, requires continuous education, certifications, and simulations to improve patient care. During my downtime, I enjoy visiting former patients and their families and witnessing their progress.
I love to do PR at community events where I hope to inspire young girls to pursue a fulfilling career in healthcare. I'm appreciative for the role Pima Medical played in shaping my success and making my dream job a reality.
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At age 18 I got a job as a receptionist at a veterinary clinic. After gaining more experience at several hospitals as both a receptionist and an assistant, I knew I wanted to become a Veterinary Technician (VT). It seemed everyone I had worked with in the Seattle area had attended Pima Medical Institute, so that made their VT program an easy choice. I had struggled in classes at a traditional college, but loved my classes at Pima Medical. The instructors were excellent and very understanding. Everything I was learning seemed to apply to my experience at my job, giving me a conceptual understanding of the material. I felt very prepared for my clinicals and was offered a position at one of my sites. I worked at a number of clinics and an ER in the Seattle area, volunteered at a wildlife hospital and worked at a high- volume spay neuter clinic.
When we moved to rural Alaska, I spent a short time at a bear sanctuary before landing at Sitka Animal Hospital. I am the hospital supervisor and lead LVT and we see everything at the facility. Last week we cared for a ferret, a gecko, dogs, cats, bunnies, rodents, as well as performing surgery on a duck that had been attacked by a bald eagle. I am also on the board of a nonprofit animal shelter and a municipal animal hearing board where we hear appeals for animal control.
I am currently in pursuit of a master's degree. I hope to be part of the first group of technicians emerging into a mid-level practitioner position, much like a veterinary nurse practitioner or physician's assistant. Almost every day I think about my Pima Medical instructors and how grateful I am to have learned from them. I am proud of my successful career and I know I have them to thank.
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After earning a bachelor's degree in cultural anthropology, I struggled to find a job and ended up in finance. When COVID hit, my new job offer was rescinded and I was forced to take a job at a grocery store bakery, far from my career goals. I kept hearing advertisements for Pima Medical Institute which piqued my interest in the medical field. This led me to enroll in their three-month Phlebotomy program, allowing me to work and study simultaneously with minimal school commitment. It was a way to dip-my-toe into the water of the medical field.
The Phlebotomy program was a turning point in my life. Small classes, hands-on experience, and an excellent instructor, Miss Denise, made a significant impact. I soon secured a position at Chandler Regional Hospital, where I interacted with various departments and realized my passion for patient care. Nursing stood out as the most versatile and impactful role, prompting me to pursue a nursing degree at the institute I trusted and I enrolled at Pima Medical's Mesa Campus. The Nursing program was challenging and intense, pushing me to grow and become accountable for patient care. Through diverse clinical experiences, I gravitated towards ER and ICU settings. I've recently accepted a position at OBS Banner Dessert, aiming to transfer to the ICU and eventually join the trauma team.
I am immensely grateful for my education at Pima Medical. The Phlebotomy program provided a crucial foundation, giving me the framework I needed for a career in the medical field. I invited Miss Denise to my nursing pinning ceremony and my dad told her COVID had been difficult for me and she had saved my life. He was right, Pima Medical Institute truly changed my life.
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In 2005, while browsing technical programs online, Pima Medical Institute's Veterinary Assistant (VA) Program caught my eye. I filled out a request for more information and, to my surprise, Niki Riggleman, a recently retired yet highly esteemed instructor, called me immediately. Despite never having had an interest in veterinary medicine before, that call changed my life. I can't imagine being in any other field today and I'm so grateful Niki called me!
I completed the VA Program and returned to complete the Veterinary Technician (VT) Program in 2007. It was a privilege to be part of the very first VT class at the Seattle Campus. One aspect of Pima Medical I truly appreciated was its accessibility; the ability to attend night classes and work during the day allowed me to maintain a steady income while pursuing my education. The hands-on classroom experience, combined with working in the field, was crucial to my professional growth.
My journey with VCA Animal Hospitals began with my first externship, where I was hired even before completing it. Almost 20 years later, I'm still with VCA and grateful to have found my place there. I worked as a VA, a VT and then quickly moved up to Technician Supervisor and a regional training role. In 2020, I became the Regional Technician Director for the Northwest & Hawaii Group, supporting veterinary teams across five states. Additionally, as the current President of the Washington State Association of Veterinary Technicians (WSAVT) and a former District Chair for the National Association of Veterinary Technicians in America (NAVTA), I am dedicated to improving the careers of Veterinary Technicians and Assistants. Ensuring their optimal utilization and safety is crucial to our profession, helping us continue to serve our patients effectively.
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After running a travel agency for fifteen years, I began searching for a new career in the medical field. I'd always been interested in photography, so radiology seemed like a natural fit. At 43, I returned to school to earn my associate degree in Radiologic Science.
I gained experience working at a regional hospital in Minnesota, learning X-ray, CT, ultrasound, and nuclear medicine. Then in 2014, my husband and I, looking to fulfill our dream, moved to Alaska where I became a multi-modality technologist with Providence in Seward. Eventually, I stepped into the role of Diagnostic Imaging Supervisor, leading a $1.8 million department remodel to improve patient care. Upgrading our equipment to include a new CT scanner and digital X-ray systems has enabled us to offer year-round mammography, allowing for earlier breast cancer detection and better outcomes.
In 2023, my love for learning led me to Pima Medical Institute, where I completed my Bachelor of Science in Radiologic Science (BSRS) online. Graduating with honors was a major accomplishment. I was especially impressed with the instructors and the quality of education at Pima Medical, and I'm proud to be a graduate.
We are a critical care access hospital that sees patients from around the world. Tourists visit our community for various reasons, such as sport fishing, sightseeing, mountain hiking, mountain biking and cruise ships. This year we had ninety-six cruise ships bringing thousands of passengers on and off the ship. In my role, I often meet patients on one of the toughest days of their lives. My goal is to make a difference for them. I'm grateful for the skills and support from Pima Medical that has allowed me to provide the best care possible.
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I had been working at a grocery store for 12 years when I decided it was time for a change. I hadn't been in school in a very long time and wasn't quite ready to commit to a four-year university. When I found Pima Medical Institute, it felt like the right fit for me in my stage of life. I chose the nine-month Medical Assistant (MA) program because I viewed it as a great stepping stone into a career in the medical field.
I really enjoyed my time at Pima Medical. It was exciting to be in a learning environment surrounded by students who were all motivated to succeed. My biggest challenge was balancing full-time work with evening classes while still finding time to study. It wasn't easy, but I did it! The thing I appreciated most about Pima Medical was the genuine commitment to student success. There was always help available whenever I had questions or needed support. Because of that, I walked out of the program feeling prepared and confident in my new profession.
Upon graduation, I quickly found a job and began working as a Medical Assistant with Providence in family practice, where I stayed for six years. Currently, I work for Optum Primary Care, continuing my career in family medicine. While at Providence, I had the opportunity to be a preceptor in the apprentice program, and I hope to take on that role again at Optum in the future. Educating and mentoring others is a passion of mine, and I look forward to continuing to make a difference in the field of healthcare.
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I have always admired health care professionals and knew from an early age that I wanted to contribute meaningfully to patient care. As a young adult preparing for college, a routine physical led to the discovery of a benign brain tumor. I spent much of that summer in and out of the hospital. The compassion, skill and reassurance shown by my nurses and doctors left a lasting impact on me during a time filled with fear and uncertainty.
I began working as a dental assistant for a family friend, which gave me a glimpse into the profession and led to a transformative mission trip to Nicaragua, where I assisted in providing dental care to underserved communities.
Soon after, I applied to the Dental Hygiene program at Pima Medical Institute's Seattle campus. The program was rigorous, but the unwavering support from instructors made all the difference. They were dedicated to our success academically, clinically and personally. When it came time to take my clinical boards and graduate, I felt fully prepared and confident.
Now, with eight years of experience as a Registered Dental Hygienist, I often hear from employers how much they value Pima Medical graduates. This reputation for excellence inspired me to continue my education and enroll in the Bachelor of Science in Health Care Administration program. That journey equipped me with the knowledge and confidence to start my own myofunctional therapy practice. Through my Capstone project, I developed a comprehensive business plan and learned what it takes to build and sustain a health care practice.
I am proud to now serve as a Hybrid and Clinical Dental Hygiene Instructor at the Seattle campus. It's an honor to be a Pima Medical graduate, a dental professional, a business owner, an educator and, above all, a mother to three amazing children. I feel truly blessed to support my family while thriving in a career I am passionate about.
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