Theresa Romero-Diaz CDA Albuquerque Campus 2014
During my childhood, one of my favorite places to go was the dental office. The memories stayed with me. In 1989 I saw a classified ad for PMI, which led me to the admissions office and a career as a Dental Assistant. As a student, I had many challenges; I had to take my son to the day care, I didn't have a car and I relied on public transportation to get to school. I was pregnant during school and when my daughter came early, I had to go on a leave of absence. When I returned to school, I was able to continue my honor roll status. My instructors motivated me, and I really enjoyed learning. After graduation, I worked for several years as a Dental Assistant and enjoyed every minute.
In 1993, I returned to PMI as an instructor and have been here ever since. It is easy for me to identify with many of my students, and I constantly get the opportunity to help others become successful. Some of my students have become Dental Hygienists and even Dentists, and I am extremely proud of them! In 2018 I was able to continue my education through PMI and obtain my associates in Health Care Administration from our Online Campus.
I give thanks to Pima Medical Institute and to God for giving me the opportunity to be a part of a wonderful organization.
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After retiring from the military in 2007 and working ten years as a corrections officer in a supermax prison, I decided it was time for something new. In 2019, I used my military education benefits to enroll in Pima Medical Institute's Phlebotomy program (PHL). That led to Medical Assistant (MA), then Health Care Administration (HCA) and finally Veterinary Assistant (VTA). I also enrolled in Respiratory Therapy (RT) for a short time, but I realized it was not the right fit. In total, I completed four programs at Pima Medical.
The reason I kept coming back was simple: the people. There's a real sense of community here. When I finished my last program, I felt like something was missing. I applied for a position on campus, not expecting much, but the team saw potential in me and offered me a role in financial aid. At first, I thought I wasn't qualified. They told me they could teach the technical side, but what they really needed was someone who could connect with students. That gave me the confidence to accept the job.
I came here to learn, and I ended up staying to serve. Now I get to work with students every day, and I always try to check in with the ones who stand out. I let them know they're not alone, that someone here is rooting for them. It's not just about numbers or forms. It is about connection.
Math used to be something I wasn't crazy about, but now I use it every day and even enjoy it. Back when I started the Phlebotomy program, I would have laughed if you told me I would be in business attire, in an office, helping students plan their futures. This job changed my perspective. I come in each day not just to work, but to make a difference.
I tell my boss all the time: if it is not here, it is not anywhere. Pima Medical isn't just where I studied - It's where I belong.
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I'd been out of the workforce for many years as an at home mom. I knew the job market was tough and I would need a skill to return. I wasn't sure what direction to head, but I knew all those times I'd sat in doctor's offices with my daughter, I would watch their employees and think -- I'd really like to do that.
I did my research and found Pima had an excellent reputation. As soon as I met with the admission's counselor, I knew I was at the right school. I originally signed up for the Medical Administrative Assistant program. But when I was in my career prep class, I kept seeing this parade of really happy students and a really kind instructor who always greeted me in the hall. My curiosity got the best of me and during one of my breaks I talked to that instructor and found out she taught the Dental Assistant Program. She invited me to observe a class and as soon as I watched her hands on class, I knew I wanted to be a Dental Assistant. I switched to the DA program immediately and loved it!
Pima is a wonderful school and has great instructors. I can't say one bad thing about my instructor, Ms Lewis. She was just amazing! After my externship, I heard Pima was opening a Dental Hygiene Clinic and needed a Dental Assistant. I was able to transition from a PMI student to a PMI employee! I'm currently working with equipment and supplies, but am hoping we'll able to add restoratives and I'll be able to work with the dentist in the future. I love working with PMI students and hope to work here for a long time.
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For 20 years I worked in the food industry. In 2016 I took the steps to get my GED and start my life. I attended a semester and at a community college and realized that it was not for me. I left there one day and walked into Pima Medical Institute in tears not knowing what I was doing or where I was going with my life. That is when I met Renee, my admissions advisor. She took me into her arms hugged me and showed me the compassion and love that I needed. She helped me enroll in the Pharmacy Technician program and I started my new life on January 8, 2018. My instructor is the most compassionate person and has been my biggest support through the program. She was even instrumental in helping me obtain my job at Fry's Pharmacy while I was still in school. The teaching and knowledge I received while at Pima Medical Institute has made me the person that I am today and I feel so blessed.
I am becoming the person that I have always wanted to be. I'm educated, successful, and compassionate towards others and a knowledgeable person. I am so thankful for my success. I am 37 years of age and I have been in such a rut, not knowing where I am going with my life. But all that has changed. I want to say thank you to everyone at PMI! They went above and beyond to teach me how to become a successful Pharmacy Technician. My externship site has already offered me a job and I am excited to see what the future holds.
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I was working as a licensed insurance agent when I decided to pursue my future and a new career. I had heard of occupational therapy and knew it was a profession where I would be able to give someone the gift of living their absolute best life as independently as possible. That is what I wanted to do. I researched and found Pima Medical Institute's two year Occupational Therapy Assistant program, toured the campus and applied that same day.
For nearly two years, I exhaustingly worked two jobs to afford my tuition, rent and other bills while going to school full time, and I may have shed a few tears on my flashcards when studying. However, my instructors, staff and classmates at Pima Medical were incredibly supportive and helpful towards my success and I did it!
By the time graduation came around, I had four job offers from networking and fieldwork sites. I accepted a position working at Encompass Health Rehab Hospital, working mainly with Theracare Pediatric Services.
We are a community of gifted individuals with hearts that believe the purpose of being in the medical field is to serve the greater good of humanity. I am so thankful for the opportunities Pima Medical provided to help me succeed and achieve my dreams. I am proud to be a graduate of Pima Medical Institute and my future goal is to open my own pediatric clinic.
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I grew up in a medical environment as my dad was a Navy doctor and my mom was a nurse. I ended up getting a bachelor's degree in biology and after working for a time in construction, decided my love of animals was prompting me to pursue a career in the veterinary field. I heard about Pima Medical Institute and liked the idea that I would get experience in the field through their Veterinary Assistant program.
I still remember my first day of the VA program when my instructor looked at me and said, "You have a degree and are way overqualified for this." I explained I wanted to learn the basics of caring for animals and get hands-on experience. It's been over 25 years and that instructor and I are still in touch. She always told us, "I can teach you how to do a procedure correctly, but it's more important to teach you the WHY." I still emphasize this and repeat it often to my staff.
While working as a VA, I applied to veterinary schools, but my bachelor's degree GPA was low and I was rejected from many vet schools. Finally, I was accepted at an offshore school in the Caribbean and later transferred to Kansas State, where I earned my Doctor of Veterinary Medicine in 2002. I was a Veterinarian at a couple of clinics before owning my own. Over the years, I have hired graduates from Pima Medical and have taken their externs. They still offer a very good program and teach the basics.
My time at Pima Medical was an opportunity and a doorway into the veterinary world. I am a great example that it's not always about grades. If you have passion and are willing to work hard, you can accomplish your goals. My mom always told me, "As long as you are doing something you love, you'll be happy!" Down the road, I think I might enjoy returning to Pima Medical ... this time as an instructor.
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1. Which program did you complete and what made you decide to continue your education online?
I completed both the online Health Care Administration associate and bachelor's degree programs. I became a Medical Assistant in 1990 and always regretted not continuing on to get my degree right then. At times I felt inferior to those around me who had their degree and I watched them being promoted while I could only advance to a certain level.
2. What made you choose PMI's program?
Working for Pima Medical shed a light on a program that I could do and still keep my 'day job' as an instructor. The online Health Care Administration program was a fit because I needed to work full-time to support my family.
3. What was it like to manage a full-time position and your course load?
I found that the hours of study time were pretty easy compared to what I thought it would be. The program was laid out so straightforward. I had always associated online learning as being a little more challenging than learning in the classroom setting. I have to say, I was pleasantly surprised. So, I immediately enrolled in the bachelor's program while I still had the momentum of being in school. The education I received took a step-by-step approach that was easy for me to understand, achieve and maintain my 4.0 GPA and graduate with honors. Being an instructor, I could not accept anything less of myself, and I DID IT! I had some challenging days during my program. My father had been diagnosed with cancer and passed away during my last 3-4 months of classes. It was his dream for me to obtain my degree because he knew how I would feel if I earned it. It was one of the most challenging times I can remember and the Pima Medical instructors and program directors were there for me. They truly helped make my life a little easier at school, knowing I was suffering so much in my personal life. I can't thank them enough for helping me through it. It made all the difference when it came to me finishing and getting my degree.
4. Would you encourage others to continue their education and would you recommend this program?
I recommend both of these programs to any medical professional or to anyone who would like to become one. It is an education that can go in any direction you want to take it, from medical assisting to management or hospital administration. The sky's the limit on where you can take your education once you have achieved it!!
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After moving from Texas to Colorado for a fresh start, I was determined to build a stable career in the medical field. Research led me to Pima Medical Institute, and from the moment I began speaking with admissions, I knew it was the right choice. Despite facing many challenges, I embarked on the Medical Assistant (MA) program with unwavering determination.
I started living in my car three weeks after starting the MA program. I was juggling homelessness, school and a full-time job. I struggled finding safe places to park, hot and cold nights, and finding time between work and school to do homework, sleep and get to the gym to take showers. I found incredible support from caring and understanding instructors who became like family to me. They provided resources and encouragement, helping me navigate the toughest moments. As difficult as my situation was, school was my biggest motivation and the people at Pima Medical were my support and prepared me for my future. Thanks to great instructors and comprehensive training, I excelled at my externship at Advanced Urgent Care, impressing my supervisors enough to secure a job offer before even graduating.
To my instructors at Pima Medical, I owe a debt of gratitude. I am the person I am today because of you. Your unwavering support and belief in me kept me going when times were toughest. Thank you for never giving up on me. You've shaped me into the professional I am today and I will forever be grateful.
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After being a truck driver and construction worker for 20 plus years, I made a promise to my mother before she died that I would go back to school. For nearly five years I passed Pima Medical Institute on my daily drive, and finally found the courage to pull in and take the pretest for the Nursing program. Going back to school at age 50 was scary, but I loved the atmosphere, the instructors and my classmates at Pima Medical. The instructors did an exceptional and extraordinary job preparing us for the National Council Licensure Examination (NCLEX).
I applied at Banner Desert in Mesa where I had completed my clinicals and I was hired. It was 2019, and I was immediately thrown into the COVID Pandemic. A year later I decided to become a traveling nurse. Initially, I worried I might not be qualified enough or have enough experience, but I quickly got over that. Every place is different, but most of the core staff really appreciates the relief that travelers provide. I have been to 10 different places in four years. I'm considered a Banner Staffing Traveler within the Banner facilities nationwide and I call Banner Tucson my home, as it is where I spend the most time. Some of the challenges of being a traveler are finding a place to live and being away from family and friends. But, I am getting experience and confidence in different facilities and becoming more adaptable and flexible in my career. Plus, I am making a great salary.
Pima Medical Institute changed my life forever. I made some lifelong friends during my experience, I had some incredible, humble, giving and caring instructors and I am truly grateful!
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When I first started my journey in health care, I was on track to become a nurse. After working as a phlebotomist for three years, I quit my job focusing on finishing the last few prerequisites for nursing school. However, life had other plans. I got pregnant with my now four-year-old daughter and took a year and a half off to spend time with her. In 2020, I began to reconsider my career path. I realized that the clinical side of healthcare was no longer my passion; instead, I was drawn to the administration and business side. After researching various degrees, I chose the online Health Care Administration (HCA) associate and bachelor's programs at Pima Medical Institute.
My experience at Pima Medical was incredible. Both programs' flexibility and the support from instructors and advisors were exceptional. They fit perfectly into my busy life as a full-time employee, wife and mother. The instructors were always available and willing to assist with anything I needed. The resources provided to students, from class scheduling to financial guidance, made everything so manageable. Upon completion of my bachelor's degree, I found a position as a Program Administrator at Baylor University Medical Center in Texas, managing the OBGYN, Hematology/Oncology, and Mechanical Circulatory Support programs and residents. I am currently working full-time and exploring graduate programs for Health Care Administration and Business Administration. My future goals include becoming certified in health care emergency management to effectively plan and respond to emergencies.
Thank you, Pima Medical Institute, for your guidance and support. Completing my degrees with you has been a wonderful experience, allowing me to achieve goals I never thought possible.
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When I got braces in high school, I was fascinated by how something so simple could transform a person's smile-and their confidence. That experience sparked my interest in the dental field, and after researching options, I found Pima Medical Institute's Dental Assistant (DA) program. I enrolled right after high school and jumped into the program.
My instructors were incredible! I never considered myself a standout student, but the hands-on learning style was perfect for me. I learned so much, and when it came time for my externship, it felt like a breeze because I was so prepared. They even offered me a job as soon as I finished, and I worked there happily until I moved out of state.
Since graduating in 2011, I've worked in every part of a dental office-from assisting to managing the front desk to being an office manager. Today, I'm a mom of two fast-growing kids, and I want more flexibility to be with them, so I'm going back to school for billing and coding. This will allow me to continue working in the dental field from home.
I love the dental field because I get to make a difference-helping patients find relief from pain or transforming their smiles - and I'm excited about the next chapter in my dental career. Pima Medical is an amazing place with caring instructors and I would choose it all over again. It's changed my life.
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My journey into health care began with the encouragement of my aunt, Marie Defede, who worked in admissions at Pima Medical Institute's Chula Vista campus. Inspired by her support, I enrolled in the Medical Assistant program in 2002 and graduated in 2003, a decision that forever changed my life.
Shortly after, I started working at Scripps Anderson's Clinic in La Jolla as a medical assistant in the Sports Orthopedic Department. I had the unique opportunity to support the San Diego Padres Baseball Team. That fast-paced environment taught me the importance of clinical accuracy, teamwork and compassionate patient care.
Wanting to give back, I returned to Pima Medical as an instructor, teaching Medical Assistant front and back office skills, Medical Administrative courses and Career Preparation. Helping students grow was deeply fulfilling, and in 2010, I was honored as Pima Medical's Peak Performer for my dedication to education and mentorship.
My career expanded beyond clinical work when I transitioned into the biopharmaceutical sector. I worked with Johnson & Johnson and Pfizer, focusing on clinical operations, system optimization and compliance in regulated environments. Alongside my career, I advanced my education. I earned an Associate Degree in Health Care Administration in 2010, a B.S. in Health Care Administration in 2013 and then a M.S. in Health Administration. I am currently completing a Doctorate in Organizational Leadership, with a focus on inclusive leadership and healthcare transformation.
Today, I serve as a Clinical Business Systems Analyst, leading projects in organizational development, system implementation and process improvement. Beyond my career, I am a passionate advocate for LGBTQ+ communities, patient rights and underserved populations.
Pima Medical was where it all began. It provided the foundation, support and mentorship I needed to pursue a fulfilling career in healthcare and leadership. I will always be proud to say my journey started at PMI.
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