I had my daughter at a young age and realized I needed to focus on a career and a future for us. After months of research, I made the decision to attend PMI's Medical Assisting program while working as a full time single mother. We'd leave the house at 5:30 am, I'd drop her off at daycare, come to school, then go to work, pick her up from daycare, get home at 8:30 pm, eat dinner, put her to bed and I'd do homework for a couple hours and get to bed around 1- 2 am, and wake up and do it all over again. My motivation to stay strong and work hard was my daughter! My teachers encouraged me through my program and they believed in me 100%. After I graduated, I worked in a hospital followed by a pediatrician's office. Today, I work for an outpatient family medicine clinic and I love it!
I wouldn't trade anything I went through to get where I am today. My little girl and I now have a home, she has a yard to play in and everything that a little girl should have growing up, and so much more. I've recently been offered a promotion for a leadership role. They will be paying for me to go back to school to get my RN and Surgical Tech degrees. When people ask me how I got to where I am today, I tell them PMI.
PMI all the way!
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My journey into health care began with the encouragement of my aunt, Marie Defede, who worked in admissions at Pima Medical Institute's Chula Vista campus. Inspired by her support, I enrolled in the Medical Assistant program in 2002 and graduated in 2003, a decision that forever changed my life.
Shortly after, I started working at Scripps Anderson's Clinic in La Jolla as a medical assistant in the Sports Orthopedic Department. I had the unique opportunity to support the San Diego Padres Baseball Team. That fast-paced environment taught me the importance of clinical accuracy, teamwork and compassionate patient care.
Wanting to give back, I returned to Pima Medical as an instructor, teaching Medical Assistant front and back office skills, Medical Administrative courses and Career Preparation. Helping students grow was deeply fulfilling, and in 2010, I was honored as Pima Medical's Peak Performer for my dedication to education and mentorship.
My career expanded beyond clinical work when I transitioned into the biopharmaceutical sector. I worked with Johnson & Johnson and Pfizer, focusing on clinical operations, system optimization and compliance in regulated environments. Alongside my career, I advanced my education. I earned an Associate Degree in Health Care Administration in 2010, a B.S. in Health Care Administration in 2013 and then a M.S. in Health Administration. I am currently completing a Doctorate in Organizational Leadership, with a focus on inclusive leadership and healthcare transformation.
Today, I serve as a Clinical Business Systems Analyst, leading projects in organizational development, system implementation and process improvement. Beyond my career, I am a passionate advocate for LGBTQ+ communities, patient rights and underserved populations.
Pima Medical was where it all began. It provided the foundation, support and mentorship I needed to pursue a fulfilling career in healthcare and leadership. I will always be proud to say my journey started at PMI.
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I enrolled in a four year university and ended up quitting during the first semester. That was the lowest point in my life. I felt like I had let everyone down. I came to PMI because I saw how much success my father had after he completed his program. I wanted to gain my family's respect back. After a rough start, I found my stride at PMI. I loved the externships which provided opportunities to meet people in my profession and to begin forming networks. In my case, I ended up with so many references; they won't fit on one page! When I learned I'd passed my first certification test, I couldn't stop the tears from streaming down my face. It was such a relief because there were so many hearts counting on me and I couldn't imagine breaking them again.
On the same day I passed my second certification test, a phone call came from Cheyenne, WY. A hospital there wanted to fly me out, pay for my hotel, rental car, and food for three days so that they could interview me! I was shocked! But, I happily boarded the plane only a few days later. I came home with a rock solid job offer and a sign-on bonus!
I decided to continue my education with Pima and recently completed the BSRS program!
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When I came to Pima Medical Institute, I was a single mom with a teenage daughter. I had attended college in the past but was left with a useless degree working a job that wasn't paying the bills. I like helping people but don't really like to touch them, so the Pharmacy Technician program was a perfect fit for me.
Since graduating in 2014, I've held various roles within the pharmacy community; from retail, to long-term care, to home infusion where I am currently working. I am part of an amazing team at Providence Infusion and Pharmacy where I get to help patients that are receiving home IV treatments. I've also recently expanded my knowledge and have moved into a billing role.
In the seven and a half years since I've graduated from Pima Medical, I've doubled my income and have been able to provide my daughter with a life we would never have had before. We take multiple vacations a year, we have our own home, and we both drive great vehicles and she is working on becoming a pilot. We have a life we never could've dreamed possible, and I was able to build amazing friendships in the process.
Pima Medical was most definitely the right choice for me. Most recently, I've been looking into continuing my education and going for a bachelor's in Health Care Administration. I can't thank Pima Medical enough for what they've done for me and my family. I wake up every morning excited to come to work and help people. I love what I do!
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Which program did you complete and what made you decide to continue your education online?
I started with the Associate of Applied Science in Health Care Administration and later moved on to the Bachelor of Science in Health Care Administration.
What made you choose PMI's program?
I chose to take advantage of PMI's online program for a couple of reasons. Although I had many years of experience working in the medical field and was a certified Medical Assistant and Surgical Technician, I did not have a formal education on how to manage and run a medical practice. The other reason was to benefit my students. As an instructor, it is hard to advise students and promote an online education if you have not taken the online courses yourself.
What was it like to manage a full-time position and your course load?
Managing a full-time position and the course load was not very difficult; however it did take some planning. When attending classes on a campus you will have a class at a specific time daily, however, online courses are not like this. While there are specific due dates and times for assignments to be submitted, you are able to work on this material on your own schedule. The key is to create a schedule for yourself in order to be successful.
Did you feel like the coursework was practical for your profession?
The coursework was absolutely practical for the medical professionals. Every course that I have taken online with PMI has made me a better leader and professional in the medical field. The Associates of Applied Science in Health Care Administration and Bachelor of Science in Health Care Administration programs are packed full of courses that are beneficial in educating people on how to run and manage any type of medical practice. These are only a few of the many essential skills I have acquired through this online program.
Would you encourage others to continue their education and would you recommend this program?
I would encourage anyone that wants a leadership role in the medical field to continue their education with these programs, even if they do not see themselves as an office manager. The programs can prepare anyone for leadership within specific departments and can improve anyone's resume so they can obtain their dream job.
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I was injured while playing soccer in high school and my physical therapist said to me, "I think you'd be a really good physical therapist!" I tucked that away until I was at Texas State University heading toward becoming a nurse when I realized it just wasn't for me. I switched to Exercise Sports Science with a pre-physical therapy emphasis. After graduation, the doctorate physical therapy programs were extremely competitive and I just didn't have the confidence to apply - still a regret. Instead, I reviewed my options and began searching for a Physical Therapist Assistant (PTA) program and found Pima Medical Institute.
It was a challenging, accelerated 18-month program, but my instructors were super motivating. Although they were hard on us, they gave us all the tools needed to be the best professional clinicians we could be. I was awarded the most "outstanding student" at graduation and offered a job at each of my clinical rotations. I began my therapist journey as a pediatric PTA until I found the place I really loved; working in sports medicine and rehabilitation. During my five plus years in orthopedics, I worked with multiple students as a clinical instructor. This drew my passion for education and I began my journey as a clinical director and instructor back at the same PTA program I'd attended. I tell my students I've been down their same path and I am going to give them everything they need to be a success in their clinical experience. I remind them that I am invested in their success because not only is Pima Medical's reputation on the line, so is mine as a graduate of this program.
Pima Medical provided what I needed to become a great therapist and for that I am thankful. I believe I've found my place in education and I am hoping to further my education through the master's degree program in the future.
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I had no animal experience (except caring for my own dogs) when I decided to reevaluate my career and "start over" in the veterinary field. I left a 12-year career in education, where I'd been teaching middle school math and enrolled in Pima Medical Institute's Veterinary Technician program.
Becoming a student again definitely felt odd. I was at an advantage with all my life and educational experiences, but I was at a disadvantage in that I had NO experience in this newly chosen field, plus I was much older than most of my classmates. My instructors taught me the skills I needed to treat animals, but they also provided the educational background as to the why and how procedures were done. Since then, I've observed that assistants trained on-the-job can do the same skills, but don't always understand why techniques have to be done a particular way.
I was fortunate enough to be hired by my externship clinic where they practiced both Eastern and Western medicine and since then have been working in both corporate and private practice hospitals. In celebration of my 55th birthday, I completed a bucket list item (since seeing "Dog Town" on National Geographic) by volunteering at Best Friends Animal Sanctuary in Utah. After three months, I was hired and moved to Utah. I was recently promoted to a supervisory role as, Senior Specialist, and am enrolled in a Certified Canine Rehabilitation Practitioner program through the Veterinary Academy of Higher Learning and the University of Tennessee. Upon completion, I hope to develop, organize and run a rehabilitation program at the Sanctuary.
I'm so grateful for my education at Pima Medical. After 10 years in the field, I still aspire to have the knowledge that both of my instructors possess.
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While facing setbacks in my undergraduate BSPS (Bachelors in Science of Pharmaceutical Science) program due to grade issues, I decided to step away. My advisor from the University of Arizona (UA) suggested I apply to Pima Medical Institute's Pharmacy Technician program. From the moment I stepped into the program, I knew I was in the right place. I had wonderful instructors to help guide me on the path of reaching my goal. I enjoyed meeting new and different people, each with their own unique story. Probably the biggest obstacle I faced was the poor performance that was lingering from my time at UA and wanting to show that I wasn't the reason for not doing well there. I'm proud to say I cleared that hurdle and finished my program with a 4.0 GPA.
One of the most invaluable aspects of Pima Medical was the accessibility of instructors for one-on-one guidance and always knowing I could easily ask questions and get help. This bolstered my confidence during my externship, enabling me to be comfortable with my colleagues and have the confidence to ask questions. I was thrilled to receive a job offer from Banner University Medical Center Tucson. My time there as an extern showcased my capabilities, earning me a position as a Certified Pharmacy Technician.
I owe immense gratitude to my instructors Shaun, Sara and Grace for their unwavering support and dedication to my success. Pima Medical Institute is able to offer opportunities to those that believe they don't deserve it, when in reality they do!
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After moving from Texas to Colorado for a fresh start, I was determined to build a stable career in the medical field. Research led me to Pima Medical Institute, and from the moment I began speaking with admissions, I knew it was the right choice. Despite facing many challenges, I embarked on the Medical Assistant (MA) program with unwavering determination.
I started living in my car three weeks after starting the MA program. I was juggling homelessness, school and a full-time job. I struggled finding safe places to park, hot and cold nights, and finding time between work and school to do homework, sleep and get to the gym to take showers. I found incredible support from caring and understanding instructors who became like family to me. They provided resources and encouragement, helping me navigate the toughest moments. As difficult as my situation was, school was my biggest motivation and the people at Pima Medical were my support and prepared me for my future. Thanks to great instructors and comprehensive training, I excelled at my externship at Advanced Urgent Care, impressing my supervisors enough to secure a job offer before even graduating.
To my instructors at Pima Medical, I owe a debt of gratitude. I am the person I am today because of you. Your unwavering support and belief in me kept me going when times were toughest. Thank you for never giving up on me. You've shaped me into the professional I am today and I will forever be grateful.
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In 2005, while browsing technical programs online, Pima Medical Institute's Veterinary Assistant (VA) Program caught my eye. I filled out a request for more information and, to my surprise, Niki Riggleman, a recently retired yet highly esteemed instructor, called me immediately. Despite never having had an interest in veterinary medicine before, that call changed my life. I can't imagine being in any other field today and I'm so grateful Niki called me!
I completed the VA Program and returned to complete the Veterinary Technician (VT) Program in 2007. It was a privilege to be part of the very first VT class at the Seattle Campus. One aspect of Pima Medical I truly appreciated was its accessibility; the ability to attend night classes and work during the day allowed me to maintain a steady income while pursuing my education. The hands-on classroom experience, combined with working in the field, was crucial to my professional growth.
My journey with VCA Animal Hospitals began with my first externship, where I was hired even before completing it. Almost 20 years later, I'm still with VCA and grateful to have found my place there. I worked as a VA, a VT and then quickly moved up to Technician Supervisor and a regional training role. In 2020, I became the Regional Technician Director for the Northwest & Hawaii Group, supporting veterinary teams across five states. Additionally, as the current President of the Washington State Association of Veterinary Technicians (WSAVT) and a former District Chair for the National Association of Veterinary Technicians in America (NAVTA), I am dedicated to improving the careers of Veterinary Technicians and Assistants. Ensuring their optimal utilization and safety is crucial to our profession, helping us continue to serve our patients effectively.
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had just graduated from high school and was searching for a career that would allow me to help others while staying active. When I discovered Pima Medical Institute's Physical Therapist Assistant (PTA) program, I knew it was the perfect fit. The opportunity to complete the program in just 18 months and start my dream job immediately was exactly what I was looking for.
My experience at Pima Medical was amazing. The class schedule allowed me to balance my studies with a part-time job, which was important for supporting myself. The coursework was challenging, but my instructors were incredibly supportive and always took the time to help me understand difficult concepts. I especially appreciated how they related the material to real-world, clinical situations, making everything we learned feel more relevant and practical. The hands-on experience in our lab and during clinical rotations was invaluable. It solidified my skills and prepared me for the workforce. Right after graduation I was hired at Athletico, where I've been working ever since. I'm currently pursuing a certification in pelvic floor therapy, a field I'm very passionate about. I am looking forward to raising awareness about its importance for overall well-being.
I'm so grateful to my instructors at Pima Medical. The education I received there truly shaped me into the clinician I am today. I highly recommend Pima Medical to anyone looking to pursue a career in healthcare - it's an amazing school.
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Starting over in a new career later in life was daunting, but my passion for healthcare pushed me forward. I initially enrolled at a local community college to complete prerequisites for a nursing program, only to face a two-year waitlist. Determined to find a quicker path into the medical field, I discovered Pima Medical Institute's Phlebotomy program. This program's accelerated timeline was perfect for my busy life as a stay-at-home mother. In less than three months I gained essential skills and secured a job in the medical field. That first step ignited my passion for healthcare, and after gaining experience as a phlebotomist and clinical lab assistant, I returned to Pima Medical for the 22-month Respiratory Therapy program.
My journey wasn't without challenges. The COVID-19 pandemic disrupted my class's clinical rotations, forcing us to transition to remote learning. Balancing studies, work, and family was overwhelming, but I learned to manage my time effectively and prioritize self-care. The instructors, many of whom were industry professionals, provided valuable insights and hands-on learning experiences that prepared me for real-world healthcare settings. As a result of my education, I secured a position at Banner Desert Medical Center, where I have been employed for the past eight years. During the pandemic, I practiced respiratory care under an emergency license, which provided me with critical experience in a high-pressure environment. Currently, I am working in Procurement and have recently been promoted to Test Management Training Coordinator. In this role, I oversee the training processes for new hires, externships, and existing staff members.
I am incredibly grateful to my instructors at Pima Medical for their dedication and support. The comprehensive curriculum and hands-on training prepared me for a fulfilling career.
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