WELCOME HOME ALUMNI

I hadn't decided on a vocational direction. I was taking classes in accounting and I was considering the area of probation, when someone I knew recommended me for a part-time position working in a doctor's office. Even though I had no formal training, the doctor thought I had a good attitude so he hired me, trained me, and I started working in his office in May of 1994. When patients asked me where I received my training and I had to tell them it was who I knew, not what I knew, that got me the job. I knew I wanted to go back to school to get my Medical Assistant certification. So since PMI had such great reputation, that's where I enrolled. I had great instructors who helped us not only understand the material, but taught us why we needed to know it. They taught us the importance of our role to both our physician and our office. My instructor even wrote a meaningful poem for each student before we graduated. I continued to work for the same physician for another 5 years and then took a position as a Medical Administrative Assistant Instructor back at PMI. After 15 years, I still love my job teaching new students! I'm currently a student myself working towards my bachelor degree and I hope to teach until I retire. PMI opened the door to my future and it's been one of the best decisions I've ever made!

My grandma was everything to me. When she died in 2016, I was so appreciative of how the medical staff cared for her that it made me think I might want to pursue a career in the medical field. One day, I found Pima Medical Institute online, and without much thought, I filled out a form. The next day they called and invited me to come in for an interview. I had never heard of a Medical Assistant before but by the time they explained it, I knew it was what I was looking for and I enrolled in the program. It was that simple! I loved school! I was in a very small afternoon class, and consequently, we got tons of one-on-one instruction. I really sensed my instructors cared about me as a person and it was exactly what I needed. I was pretty nervous going into my externship at Lovelace, but on only my second week, the charge nurse asked me fill out a job application and she said I was the best student they ever had. I'm currently working there in Family Practice as a Medical Assistant for Dr. Schmidt. I've been through a lot in my 19 years. I no longer have any contact with any of my family members due to personal reasons. So, I am totally on my own; I pay my own rent and my own bills. No one is there to wake me up in the morning; I have to be my own motivation. The fact that I was able to prove myself in my externship and that Lovelace wanted to hire me is pretty awesome!

I learned so much at Pima Medical and felt like they prepared me for this career. I am working at Lovelace Hospital as a Sterile Processing Technician (SPT). Basically, I take the instruments used in the operating room for a specific surgery, reprocess them from dirty to sterile instruments and then reorganize them in preparation for the next surgery. Prior to Pima Medical, I was working at Walmart. I knew I wanted something better so I decided to go back to school for a career in the medical field. I had a friend who attended Pima Medical's SPT program and when she talked about it, I thought it sounded interesting to work with surgical instruments. I also liked the idea that I wouldn't have to interact face-to-face with patients. Going back to school was a little rough in the beginning, but I had Miss V, and she was the best teacher I've ever had. I never learned math in high school, but she knew how to make math make sense for me and I felt comfortable asking questions. I was super nervous to start my externship, even though I felt prepared, because I had never been to Lovelace Hospital and everything felt so new.

My dad had a bout of pneumonia and ended up on a ventilator and I was fascinated watching the respiratory therapist control my dad's breathing. I'd been working in the auto industry, never thought I was college material, but I my family believed in and motivated me to look into the field. I set up a tour of Pima Medical Institute with the program director and as I saw the facility and listened to her, I fell in love with her passion for respiratory therapy. Being a student at Pima Medical was certainly challenging for me, but the support I had from instructors and classmates was amazing. Our class decided that no one was going to fail, so when someone was struggling with a concept, we all rallied around them. The instructors were always available for extra help and by the time I got to clinicals, I really felt prepared. Prior to graduation I obtained a position with Banner South, a hospital that had been part of my community since I'd been a child. While performing bedside care as a respiratory therapist, I recognized that healthcare doesn't stop at the bedside. I became interested in looking at how, for example, a patient's social economic situation impacted their outcome. Knowing I wanted to make a bigger impact and with the confidence I gained from my time at PMI I went on and continued my education earning my bachelor's in applied management and ultimately my MBA. I navigated my way throughout the healthcare system from beside care, care coordination, to quality improvement. Wanting to be more proactive than reactive, I took a position as Senior Manager of Medicare Administration. We not only looked at how we delivered advantage plan benefits, I'm proud to say we instituted a non-traditional innovative program for our patients. Recently, I accepted a position as Director of Care Delivery Operations for Banner Health Corporate. I recognize that in order for bedside staff to offer their best care, processes and supply have to be in place. I can now play a role in making that happen and that is very exciting! Pima Medical provided the necessary educational and support a guy - who didn't think he was college material - needed in order to have the confidence to be successful. Next step - CEO!

At a young age I had the opportunity to shadow a veterinarian, Dr. Katherine Parks, and my passion was ignited! Each spring break I continued to visit her clinic and during that time I made the decision to become a Veterinary Technician (VT). I had no interest in attending a four-year college as I was career driven and was anxious to get out and work in the field. I loved the VT program at Pima Medical Institute! It was encouraging and exciting to be surrounded by fellow students who all shared my passion. I appreciated the atmosphere created by our instructors and the hands-on experience. Unfortunately, I was in a rollover accident, was bedridden and had to miss a whole sequence of classes. It was difficult being away from Pima Medical and all my classmates, but my instructors were so supportive when I was able to return. However soon after, COVID hit and we were forced to go remote. I was so discouraged, but I was able to begin shadowing at my future externship site while taking online classes and upon graduation they offered me a position. I passed my VTNE exam in October of 2020 to become a certified VT. I am currently the second lead tech and am in charge of employee training and inventory; having assisted in establishing new protocols and the purchase of updated equipment. I attend every continuing education event I can get my hands on and I love learning. Veterinary medicine can take me anywhere and I am up for the challenge. Down the road I can even see myself as an instructor in a VT program. I am grateful for Pima Medical and my instructors who provided me with an education that has led to my continued success and allowed my dreams to become reality.

In 2005, while browsing technical programs online, Pima Medical Institute's Veterinary Assistant (VA) Program caught my eye. I filled out a request for more information and, to my surprise, Niki Riggleman, a recently retired yet highly esteemed instructor, called me immediately. Despite never having had an interest in veterinary medicine before, that call changed my life. I can't imagine being in any other field today and I'm so grateful Niki called me! I completed the VA Program and returned to complete the Veterinary Technician (VT) Program in 2007. It was a privilege to be part of the very first VT class at the Seattle Campus. One aspect of Pima Medical I truly appreciated was its accessibility; the ability to attend night classes and work during the day allowed me to maintain a steady income while pursuing my education. The hands-on classroom experience, combined with working in the field, was crucial to my professional growth. My journey with VCA Animal Hospitals began with my first externship, where I was hired even before completing it. Almost 20 years later, I'm still with VCA and grateful to have found my place there. I worked as a VA, a VT and then quickly moved up to Technician Supervisor and a regional training role. In 2020, I became the Regional Technician Director for the Northwest & Hawaii Group, supporting veterinary teams across five states. Additionally, as the current President of the Washington State Association of Veterinary Technicians (WSAVT) and a former District Chair for the National Association of Veterinary Technicians in America (NAVTA), I am dedicated to improving the careers of Veterinary Technicians and Assistants. Ensuring their optimal utilization and safety is crucial to our profession, helping us continue to serve our patients effectively.

When I got braces in high school, I was fascinated by how something so simple could transform a person's smile-and their confidence. That experience sparked my interest in the dental field, and after researching options, I found Pima Medical Institute's Dental Assistant (DA) program. I enrolled right after high school and jumped into the program. My instructors were incredible! I never considered myself a standout student, but the hands-on learning style was perfect for me. I learned so much, and when it came time for my externship, it felt like a breeze because I was so prepared. They even offered me a job as soon as I finished, and I worked there happily until I moved out of state. Since graduating in 2011, I've worked in every part of a dental office-from assisting to managing the front desk to being an office manager. Today, I'm a mom of two fast-growing kids, and I want more flexibility to be with them, so I'm going back to school for billing and coding. This will allow me to continue working in the dental field from home. I love the dental field because I get to make a difference-helping patients find relief from pain or transforming their smiles - and I'm excited about the next chapter in my dental career. Pima Medical is an amazing place with caring instructors and I would choose it all over again. It's changed my life.

After high school, I spent four years juggling two jobs-one at Office Max and the other at a bakery-when one day, my aunt called and asked if I wanted to go back to school with her. I had no idea what she meant, but I agreed. That's how I found Pima Medical Institute. I chose the Medical Assistant (MA) program because, when my dad was ill, I saw firsthand the impact healthcare professionals can have on a person's life. I wanted to do that too, and the program was only nine months long, which made it a perfect fit for me. I loved every minute of the MA program! The hands-on training felt so different from high school, and I found myself excited to learn. In particular, I discovered I had a passion for injections and blood draws. When it was time for my externship, I was nervous, but my head MA was incredibly supportive, and I quickly found that it all came naturally to me. Toward the end of the program our homework assignment was to apply for three MA positions. Afterwards, I didn't think much about it, but to my surprise, Saguaro Dermatology called and hired me. Dermatology is fast-paced and challenging, but I love it. My favorite part is working with skin cancers and assisting in surgeries. I also enjoy my role in the lab, processing tissue samples as a histotech. Since relocating to Tucson, I easily found another dermatology position, and I couldn't be happier. Pima Medical set me on a path I'm truly passionate about, and I'd do it all over again. If you're thinking about a medical career, don't hesitate-come to Pima Medical. You won't regret it!

I had been working at a grocery store for 12 years when I decided it was time for a change. I hadn't been in school in a very long time and wasn't quite ready to commit to a four-year university. When I found Pima Medical Institute, it felt like the right fit for me in my stage of life. I chose the nine-month Medical Assistant (MA) program because I viewed it as a great stepping stone into a career in the medical field. I really enjoyed my time at Pima Medical. It was exciting to be in a learning environment surrounded by students who were all motivated to succeed. My biggest challenge was balancing full-time work with evening classes while still finding time to study. It wasn't easy, but I did it! The thing I appreciated most about Pima Medical was the genuine commitment to student success. There was always help available whenever I had questions or needed support. Because of that, I walked out of the program feeling prepared and confident in my new profession. Upon graduation, I quickly found a job and began working as a Medical Assistant with Providence in family practice, where I stayed for six years. Currently, I work for Optum Primary Care, continuing my career in family medicine. While at Providence, I had the opportunity to be a preceptor in the apprentice program, and I hope to take on that role again at Optum in the future. Educating and mentoring others is a passion of mine, and I look forward to continuing to make a difference in the field of healthcare.