I was an EMT for 10 years in Pinal County, but I always wanted to become a Paramedic. I was waiting for the right time and the right program. I found out about Pima Medical Institute's Paramedic program through my work. We have a partnership with PMI, so their classes fit with our shift schedules and allow us to work full-time and go to school. It's a grueling schedule, but it's doable. Typically, I would work a 24-hour work shift, then go directly to an 8-hour class, and then repeat that process.
The instructors were fantastic! They have experience in the field and offer a wealth of information.
I was able to meet and become friends with some great people in my classes. The program was challenging but, honestly, the most difficult piece for me was time management. Making time for class and my clinical hours on top of being a father to three children and my job, where I'm also an instructor, was the toughest part.
The company I currently work for has a spot for me as soon as I pass my boards. In fact, they are chomping at the bit to move me from an EMT to a Paramedic, which happens to come with a significant pay raise. PMI has a great Paramedic program, and I would certainly recommend it to others, especially other seasoned EMTs like me.
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After retiring from the military in 2007 and working ten years as a corrections officer in a supermax prison, I decided it was time for something new. In 2019, I used my military education benefits to enroll in Pima Medical Institute's Phlebotomy program (PHL). That led to Medical Assistant (MA), then Health Care Administration (HCA) and finally Veterinary Assistant (VTA). I also enrolled in Respiratory Therapy (RT) for a short time, but I realized it was not the right fit. In total, I completed four programs at Pima Medical.
The reason I kept coming back was simple: the people. There's a real sense of community here. When I finished my last program, I felt like something was missing. I applied for a position on campus, not expecting much, but the team saw potential in me and offered me a role in financial aid. At first, I thought I wasn't qualified. They told me they could teach the technical side, but what they really needed was someone who could connect with students. That gave me the confidence to accept the job.
I came here to learn, and I ended up staying to serve. Now I get to work with students every day, and I always try to check in with the ones who stand out. I let them know they're not alone, that someone here is rooting for them. It's not just about numbers or forms. It is about connection.
Math used to be something I wasn't crazy about, but now I use it every day and even enjoy it. Back when I started the Phlebotomy program, I would have laughed if you told me I would be in business attire, in an office, helping students plan their futures. This job changed my perspective. I come in each day not just to work, but to make a difference.
I tell my boss all the time: if it is not here, it is not anywhere. Pima Medical isn't just where I studied - It's where I belong.
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I had some major setbacks while I was a student at Pima Medical Institute. In the middle of my program we lost our condo and two cars due to flooding from Hurricane Harvey. About the only things we saved from high water were my textbooks which I'd left on a high table. My classmates, instructors and administrators rallied around and helped me during this time. In fact, they provided enough money for a down payment on my car. The support was amazing! Also, right before my finals I lost my father to cancer. I was left emotionally drained but more determined than ever to finish my program.
The Dental Hygiene program was a very challenging and an accelerated program, but a great experience! Pima Medical prepares you and gives you the tools to move into the real world of your occupation. I had been interning at a small dental office and after graduation the dentist offered me an opportunity to begin building my customer base. After 4 months, I had worked up to full-time and was able to create and implement my own set of procedures. While at Pima Medical, I mentored a student in the class behind me and I was able to bring her on at my clinic. I now have a full schedule and she is building her customer base.
Although I had some major setbacks while at Pima Medical, I bit my lip and soldiered on. I'm grateful for the support of my instructors and others at Pima Medical. I am proud of my success and I even had a perfect score on my boards!
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In 2012 I was in a bad accident and spent time in the hospital. This experience enabled me to observe the nurses and see how they cared for people. I had been working as a team lead at Target for a number of years but I decided that I wanted to do more than help people spend money, so I began pursuing the medical field. I started as a CNA and after 4 years decided I wanted to attend school to become an LPN.
I heard about Pima Medical Institute on the radio and got excited about attending their Practical Nursing program. I have to admit my first sequence of classes was really challenging! The whole program was a huge learning experience for me, but my hard work paid off. I appreciated how the whole program was laid out ahead of time, including our course work and the schedule. This really helped us be successful.
I was offered a job at my clinical site. The administrator took notice of me and offered me a position as a unit manager, not your typical first job as an LPN. I believe Pima Medical helped me develop a level of confidence that made a difference in obtaining this position. Recently, I was contacted by another facility and offered a job as another unit manager. I am honored and proud that in such a short time my education and hard work has provided opportunities for growth in my career. Pima Medical prepared me to be successful. The encouragement and support I got from my instructors was just overwhelming, and it's an experience I am always going to cherish.
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Which program did you complete and what made you decide to continue your education online?
I completed the online Health Care Administration associate degree program.
What made you choose PMI's program?
I chose Pima Medical's Medical Assistant program first in 1997. I had recently retired from my first career after 23 years as a restaurant manager. I quickly realized that staying at home with my hobbies wasn't enough for me. After I saw the TV advertisement, I knew that the Medical Assistant program was for me. I walked into my next career with renewed excitement and dedication to helping people in a different way from my previous career. In 2015, I chose Pima Medical's HCA program to advance my education and attain my associate degree for two very different reasons. First, I wanted to enhance my classroom teaching skills and presentations to my students. Second, with the death of my husband of 39 years, I needed direction to build on who I am without him. Both my students and myself have benefitted from that decision.
What was it like to manage a full-time position and your course load?
For me, managing both the full-time position and the course load was not difficult the second time. It was definitely because my children were grown and my husband was gone. I had plenty of time to dedicate to the endeavor. I realize that if my children had been small, it would have been just as hard as it was when I took the MA certification program, and it was terribly hard then. I worked at Arvada Pediatrics at the time from 7 a.m. to 5 p.m. I had to be at Pima Medical from 5:50 p.m. to 10:10 p.m. With four children from 6 to 17 years old, I barely had time to breathe much less study. I used my breaks at work and a couple of hours after class to do all that was required to pass the classes. During that same time, my husband had his first heart attack and I had to take some time off to take care of him. I didn't know if I would be able to continue, but things work out for the best and I graduated in October of 1998. It wasn't easy, but it was worth every bit of the effort and anxiety.
Did you feel like the coursework was practical for your profession?
The course work for both the certificate and the associate degree were perfectly appropriate for the profession. I would have continued with the bachelor's program if I would have been able to earn a scholarship as I did with the associate degree.
Would you encourage others to continue their education and would you recommend this program?
The course work for both the certificate and the associate degree were perfectly appropriate for the profession. I would have continued with the bachelor's program if I would have been able to earn a scholarship as I did with the associate degree.
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My dad had a bout of pneumonia and ended up on a ventilator and I was fascinated watching the respiratory therapist control my dad's breathing. I'd been working in the auto industry, never thought I was college material, but I my family believed in and motivated me to look into the field. I set up a tour of Pima Medical Institute with the program director and as I saw the facility and listened to her, I fell in love with her passion for respiratory therapy. Being a student at Pima Medical was certainly challenging for me, but the support I had from instructors and classmates was amazing. Our class decided that no one was going to fail, so when someone was struggling with a concept, we all rallied around them. The instructors were always available for extra help and by the time I got to clinicals, I really felt prepared. Prior to graduation I obtained a position with Banner South, a hospital that had been part of my community since I'd been a child.
While performing bedside care as a respiratory therapist, I recognized that healthcare doesn't stop at the bedside. I became interested in looking at how, for example, a patient's social economic situation impacted their outcome. Knowing I wanted to make a bigger impact and with the confidence I gained from my time at PMI I went on and continued my education earning my bachelor's in applied management and ultimately my MBA. I navigated my way throughout the healthcare system from beside care, care coordination, to quality improvement. Wanting to be more proactive than reactive, I took a position as Senior Manager of Medicare Administration. We not only looked at how we delivered advantage plan benefits, I'm proud to say we instituted a non-traditional innovative program for our patients. Recently, I accepted a position as Director of Care Delivery Operations for Banner Health Corporate. I recognize that in order for bedside staff to offer their best care, processes and supply have to be in place. I can now play a role in making that happen and that is very exciting!
Pima Medical provided the necessary educational and support a guy - who didn't think he was college material - needed in order to have the confidence to be successful. Next step - CEO!
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My mother had a neuromuscular disease called Myasthenia Gravis, which resulted in her needing to be intubated and trached throughout her life, so I was familiar with respiratory. At age 19, I started my career path in the medical field as a transporter at Sunrise Hospital. As I worked with and observed the Respiratory Therapists (RT), I began to understand the importance of their profession. I knew then, this was the career for me, so I enrolled in Pima Medical Institute's RT program.
I appreciated the support from both administration and instructors and their belief that I could become a productive member of the RT community. My classmates provided support throughout the rigorous program and there was a great camaraderie among us. I remember having study sessions, gatherings, and cookouts in the parking lot with the faculty, staff and students. Having the opportunity to work in professional clinical settings while in school provided the perspective I needed and upon graduation, I was promoted to a full-time Respiratory Therapist at my hospital. I also worked with University Medical Center (UMC). I continued my education in Pima Medical's Bachelor of Science in Respiratory Therapy (BSRT) and then went on to complete my Master's Degree in Business Administration at Columbia Southern University. I am still employed with UMC as their Senior Respiratory Therapist and I have been a Clinical Instructor for Pima Medical Institute's Las Vegas Campus since 2016. My eventual goal is to move into hospital administration becoming a VP or COO.
I am very thankful for Pima Medical Institute. Anything worth having is worth working for, and true education is what you are willing to put into it whether you're at Yale, Harvard or Pima Medical. Therefore, always attempt to set the standard of excellence in everything you do and everything you love.
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At age 18 I got a job as a receptionist at a veterinary clinic. After gaining more experience at several hospitals as both a receptionist and an assistant, I knew I wanted to become a Veterinary Technician (VT). It seemed everyone I had worked with in the Seattle area had attended Pima Medical Institute, so that made their VT program an easy choice. I had struggled in classes at a traditional college, but loved my classes at Pima Medical. The instructors were excellent and very understanding. Everything I was learning seemed to apply to my experience at my job, giving me a conceptual understanding of the material. I felt very prepared for my clinicals and was offered a position at one of my sites. I worked at a number of clinics and an ER in the Seattle area, volunteered at a wildlife hospital and worked at a high- volume spay neuter clinic.
When we moved to rural Alaska, I spent a short time at a bear sanctuary before landing at Sitka Animal Hospital. I am the hospital supervisor and lead LVT and we see everything at the facility. Last week we cared for a ferret, a gecko, dogs, cats, bunnies, rodents, as well as performing surgery on a duck that had been attacked by a bald eagle. I am also on the board of a nonprofit animal shelter and a municipal animal hearing board where we hear appeals for animal control.
I am currently in pursuit of a master's degree. I hope to be part of the first group of technicians emerging into a mid-level practitioner position, much like a veterinary nurse practitioner or physician's assistant. Almost every day I think about my Pima Medical instructors and how grateful I am to have learned from them. I am proud of my successful career and I know I have them to thank.
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My family always told me I would thrive in the veterinary field, but I didn't believe in myself. I was 24, working and intermittently taking general education classes at the community college or university with no clear direction. Everything changed when I visited Pima Medical Institute and enrolled in the Veterinary Assistant (VA) and Veterinary Technician (VT) programs. These programs ignited my passion for the veterinary field, and I was finally on a career path I loved.
The instructors at Pima Medical were incredible, providing both education and valuable connections in the veterinary field. While attending the VT program, I balanced two full-time jobs in the industry, applying my classroom learning to real-world situations. This hands-on experience was invaluable. My instructors were always available and understanding of my very demanding schedule, even making sure I had snacks when I hadn't taken time to eat.
After graduation, I spent six years at a fast-paced ER. Today, I am the Hospital Administrator at Pima Pet Clinic where I am able to utilize both my technical skills and administrative expertise. Additionally, I serve in the United States Army Reserves in a Veterinary Detachment, training medical personnel on K9 emergency assessments. Utilizing a remote-controlled robotic dog, I create scenarios (increased heart rate, insinuating pain, blood flow sensors, stomach inflation, even amputations) in order to practice real-time medical emergencies.
The mix of knowledge and experience I gained at Pima Medical has been instrumental in my career and my ability to teach. Participating in these training exercises has been one of the most fulfilling experiences in my life. The connections and the education I received at Pima Medical have truly transformed my life.
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After 25 years in restaurant management, I always knew I wanted to go back to school, but life kept getting in the way. In 2017, everything changed when I got very sick and ended up in the hospital for 10 days. One nurse, an older, highly skilled woman, was so inspiring that I thought, "If she can do this, so can I." Though I didn't want to be a nurse, I knew my management background could help me run a medical office. However, when I tried applying for receptionist jobs, I kept hearing the same thing-I needed medical experience.
That's when I decided to take a leap and enroll in Pima Medical Institute's Medical Assistant (MA) program. The nine-month program gave me the education I needed to get my foot in the door. It wasn't easy-after being out of school for 20 years, I had to relearn how to study and manage my time. But thanks to Pima Medical's support system and my fellow students, I got through it.
I landed my first job as an MA through my externship at Pima Heart. I soon enrolled in the online Health Care Administration (HCA) program, while moving up in my job and then continued into the Bachelor of Science in Health Care Administration (BSHCA) program. Upon completion, I applied to administrative positions and was humbled to have 15 interviews scheduled. After considering numerous job opportunities, I chose to join Banner Health as a Practice Manager, overseeing a staff of 20 (with eight providers and 40 residents).
Pima Medical provided the education I needed to excel in the medical field. My instructors were there for me every step of the way. If you're considering going back to school, just do it! Choose Pima Medical and you will get the support you need.
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I had been working at a grocery store for 12 years when I decided it was time for a change. I hadn't been in school in a very long time and wasn't quite ready to commit to a four-year university. When I found Pima Medical Institute, it felt like the right fit for me in my stage of life. I chose the nine-month Medical Assistant (MA) program because I viewed it as a great stepping stone into a career in the medical field.
I really enjoyed my time at Pima Medical. It was exciting to be in a learning environment surrounded by students who were all motivated to succeed. My biggest challenge was balancing full-time work with evening classes while still finding time to study. It wasn't easy, but I did it! The thing I appreciated most about Pima Medical was the genuine commitment to student success. There was always help available whenever I had questions or needed support. Because of that, I walked out of the program feeling prepared and confident in my new profession.
Upon graduation, I quickly found a job and began working as a Medical Assistant with Providence in family practice, where I stayed for six years. Currently, I work for Optum Primary Care, continuing my career in family medicine. While at Providence, I had the opportunity to be a preceptor in the apprentice program, and I hope to take on that role again at Optum in the future. Educating and mentoring others is a passion of mine, and I look forward to continuing to make a difference in the field of healthcare.
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My journey into health care began with the encouragement of my aunt, Marie Defede, who worked in admissions at Pima Medical Institute's Chula Vista campus. Inspired by her support, I enrolled in the Medical Assistant program in 2002 and graduated in 2003, a decision that forever changed my life.
Shortly after, I started working at Scripps Anderson's Clinic in La Jolla as a medical assistant in the Sports Orthopedic Department. I had the unique opportunity to support the San Diego Padres Baseball Team. That fast-paced environment taught me the importance of clinical accuracy, teamwork and compassionate patient care.
Wanting to give back, I returned to Pima Medical as an instructor, teaching Medical Assistant front and back office skills, Medical Administrative courses and Career Preparation. Helping students grow was deeply fulfilling, and in 2010, I was honored as Pima Medical's Peak Performer for my dedication to education and mentorship.
My career expanded beyond clinical work when I transitioned into the biopharmaceutical sector. I worked with Johnson & Johnson and Pfizer, focusing on clinical operations, system optimization and compliance in regulated environments. Alongside my career, I advanced my education. I earned an Associate Degree in Health Care Administration in 2010, a B.S. in Health Care Administration in 2013 and then a M.S. in Health Administration. I am currently completing a Doctorate in Organizational Leadership, with a focus on inclusive leadership and healthcare transformation.
Today, I serve as a Clinical Business Systems Analyst, leading projects in organizational development, system implementation and process improvement. Beyond my career, I am a passionate advocate for LGBTQ+ communities, patient rights and underserved populations.
Pima Medical was where it all began. It provided the foundation, support and mentorship I needed to pursue a fulfilling career in healthcare and leadership. I will always be proud to say my journey started at PMI.
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