Back in 2001 I enrolled in Pima Medical Institute's Medical Assistant Program. I was actually interested in nursing, but I had a young child and I just didn't have time to be on a waiting list. I enjoyed the program and ended up working as a Medical Assistant for 10 years until I felt like I had hit that glass ceiling and I couldn't grow any more.
I called PMI to see if they had a next step for me. When I learned about their online Health Care Administration associate's degree program, I got really excited! It was challenging, but I was motivated. My kids were a little older and they understood our life would change for a time while I was working and going to school, so we made it a family affair and we all studied together each night. My classes were really beneficial. They prepared me for leadership and management; skills I need for my current position. Our instructors made the classes practical. For example, we would have class discussions on how to handle patients who were upset. When I finished the program I realized I wanted to keep going, so I continued on and completed PMI's Bachelor of Science in Health Care Administration. I am currently employed at Westmed Family Healthcare as their Clinical Supervisor. I would encourage other MAs to continue their education. Combining my years of experience with the online degrees from PMI has opened more doors for me in the healthcare field.
|
After retiring from the military in 2007 and working ten years as a corrections officer in a supermax prison, I decided it was time for something new. In 2019, I used my military education benefits to enroll in Pima Medical Institute's Phlebotomy program (PHL). That led to Medical Assistant (MA), then Health Care Administration (HCA) and finally Veterinary Assistant (VTA). I also enrolled in Respiratory Therapy (RT) for a short time, but I realized it was not the right fit. In total, I completed four programs at Pima Medical.
The reason I kept coming back was simple: the people. There's a real sense of community here. When I finished my last program, I felt like something was missing. I applied for a position on campus, not expecting much, but the team saw potential in me and offered me a role in financial aid. At first, I thought I wasn't qualified. They told me they could teach the technical side, but what they really needed was someone who could connect with students. That gave me the confidence to accept the job.
I came here to learn, and I ended up staying to serve. Now I get to work with students every day, and I always try to check in with the ones who stand out. I let them know they're not alone, that someone here is rooting for them. It's not just about numbers or forms. It is about connection.
Math used to be something I wasn't crazy about, but now I use it every day and even enjoy it. Back when I started the Phlebotomy program, I would have laughed if you told me I would be in business attire, in an office, helping students plan their futures. This job changed my perspective. I come in each day not just to work, but to make a difference.
I tell my boss all the time: if it is not here, it is not anywhere. Pima Medical isn't just where I studied - It's where I belong.
|
After high school, I moved to L.A. to pursue a music career and worked construction when I was not touring. In 2001, I returned to Tucson to care for my ill father, once again supporting myself doing construction.
At the age of 46, I sustained bilateral ankle fractures in a workplace accident, which necessitated major surgery and extensive occupational therapy and physical therapy rehab. My OT, COTA and PT were invaluable to my recovery, helping me to manage my life and teaching me to walk again. These therapists inspired me to find a career where I could help others, so I enrolled in Pima Medical Institute's Occupational Therapy Assistant program. Going back to school at age 47 was difficult, but the instructors were very helpful and guided me through the program. The week after graduation, I started my new job at an upper-extremity and pediatric neuro-rehab clinic, where I worked for the next five years. When that clinic closed, I reconnected with PMI's OTA program director to discuss prospective job leads. I learned that PMI was looking for an OTA instructor, so I applied and was recently hired.
The knowledge that students gain from PMI's program is immense, and I am really excited to teach others what I have learned. I think the struggles I had as a student will help me know how to encourage my students. I feel like I have come full circle at PMI.
.
|
I was fresh out of high school, looking for a career in either business or health care. Accompanied by my parents, I visited colleges and universities, but none caught my attention like Pima Medical Institute. Not only did I sense a welcoming atmosphere and enthusiasm for its students, I found the Pharmacy Technician program to be a perfect starting point for melding features of both business and healthcare.
As a student at PMI, I was surrounded by supportive and knowledgeable staff and faculty. Through classroom discussions and interactive activities like roleplaying, I was able to practice the needed techniques to be able to excel as a Pharmacy Technician. I obtained a job at the site where I practiced my externship. Within 6 months of graduation, I decided to continue my education through PMI's online Health Care Administration associate degree and, later, bachelor's degree. I was able to develop a great professional and personal network through the online programs and forums.
Upon graduating from the bachelor's program, I decided to take advantage of PMI's transfer credits and enroll in Grand Canyon University's Master of Business Administration program. I have recently completed this degree with distinction, and I am currently applying for administrative positions at the top hospitals in the nation so that I might fulfill my goal of becoming a leader in the health care industry. While this may be a lofty goal, with the foundation PMI helped me develop, I believe that I am more than up for the challenge.
|
Both of my parents have careers in the medical field and my older sister was working as an X-ray technologist's assistant at the same hospital. I had many broken bones as a kid and recall getting many X-rays, but when my sister started talking about what happens behind the scenes in her department, I started considering a career as a radiologic technologist. Both my sister and my mom encouraged me toward the Radiography program at Pima Medical Institute.
It is a robust program for sure. It was super challenging for me and required a lot of study. But, the instructors were very knowledgeable and encouraging. I formed great relationships with my classmates; we became quite close and helped each other get through the program.
It was quite intimidating to walk into my clinicals. Although I was well prepared and had help from the technologists, it was quite overwhelming to be in trauma situations and be interacting with nurses and doctors in real life situations. I worked really hard in my final round of my clinicals at Sharp Memorial Hospital and a couple months after graduation, I was hired as a radiologic technologist. I spend the majority of my time in the ER and I really enjoy my current job, but may consider a position in mammography in the future.
I want to thank Pima Medical and especially my instructor, Dr. Schmidt, who was so helpful and supportive. I was in a terrible car accident during the program and without her guidance I may not have been able to finish my program. I am 23-years-old, I have a career in the medical field and I am really proud of myself.
|
I was working as a limited scope technician when my husband left me and I found myself alone to raise my two girls by myself. My bosses were very kind and encouraged me to attend a program to get my full radiologic technologist license and increase my salary. My medical director even sent me a link to Pima Medical Institute's online Advanced Placement Track Radiography (now called Radiography-Bridge) Program.
It was very challenging working full-time, caring for my daughters and going to school, but it was also so rewarding! I was so happy and motivated to be in the program, that I was able to be very committed to my goal. I would come home from work, prepare a meal for my family and then focus on school work. The instructors were helpful and very available for me when I had questions. My program director was excellent and I always felt his support. I am thankful I was able to continue working during the program and keep my insurance for my children. It wasn't easy, but you often don't know how strong you are until you go through hard times. My life has not been easy. When I was 15 my mother passed away and I immigrated to this country. And, I am so grateful for the opportunities this country has given me.
My supervisors at work held a position for me and as soon as I obtained my license, I was promoted to a full-scope radiologic technologist. I love to learn, so I plan to go for my license in mammography and then I hope to return to Pima Medical for my bachelor's degree. I am so proud of myself and I wish I had done this program earlier. I had such a great experience and it was so worth it!
|
In 2012 I was in a bad accident and spent time in the hospital. This experience enabled me to observe the nurses and see how they cared for people. I had been working as a team lead at Target for a number of years but I decided that I wanted to do more than help people spend money, so I began pursuing the medical field. I started as a CNA and after 4 years decided I wanted to attend school to become an LPN.
I heard about Pima Medical Institute on the radio and got excited about attending their Practical Nursing program. I have to admit my first sequence of classes was really challenging! The whole program was a huge learning experience for me, but my hard work paid off. I appreciated how the whole program was laid out ahead of time, including our course work and the schedule. This really helped us be successful.
I was offered a job at my clinical site. The administrator took notice of me and offered me a position as a unit manager, not your typical first job as an LPN. I believe Pima Medical helped me develop a level of confidence that made a difference in obtaining this position. Recently, I was contacted by another facility and offered a job as another unit manager. I am honored and proud that in such a short time my education and hard work has provided opportunities for growth in my career. Pima Medical prepared me to be successful. The encouragement and support I got from my instructors was just overwhelming, and it's an experience I am always going to cherish.
|
Today I am the Medical Assistant (MA) Program Director at Caldwell Community College and Technical Institute. It's pretty crazy to think I didn't even know what a Medical Assistant was when I walked in the door of Pima Medical Institute back in 2007. I had recently moved to Colorado Springs from North Carolina to help my father, who had a serious medical condition. I had been a CNA, but I always knew I wanted more, so when I saw the commercial for Pima Medical, I made an appointment. As they described the Medical Assistant program, I knew it was for me and I enrolled.
The program was great! I had not been a good student in high school, but I graduated with honors. My instructor, Shirley Jelmo, really impacted me. In fact, she is the reason I chose to go into teaching. I mimic her style even today. She was real and didn't feel the need to stay at the front of the class, instead she sat with us, engaging and attempting to get to know us. I understand now that she was learning how best to teach each one of us. She is the main reason I am in the education field.
I was hired about three weeks into my externship at a pain clinic. About a year later I moved back to North Carolina where I worked at the Cancer Center, initially in the clinic, and later in the bone marrow transplant lab. All the while, I knew I loved training other MA's and thought I might enjoy teaching. So, after obtaining my bachelor's degree, I began my career as an instructor and, in all honesty, I patterned my teaching style after my former instructor. My education at Pima Medical was phenomenal. They prepared me for my career and the adventure I'm on now - training new Medical Assistants and passing on the passion.
|
Dentistry was always in my plan, but life took a turn when I became a young mom while attending NMSU (New Mexico State University). Returning home, I started working for a family friend's dental practice, fell in love with the field, and decided to officially pursue a career in Dental Assisting (DA). I was looking for a fast-paced program and Pima Medical Institute was the perfect fit. My experience there was fantastic-I applied what I learned on the job and made lifelong friends.
After working as a dental assistant for a year, I decided to further my career and enrolled in the Dental Hygiene (DH) program at Pima Medical. The program was challenging, but the instructors were incredible. I was taught by some of the icons of dental hygiene and I thrived in the rigorous environment. Upon graduation, I quickly secured a job as a dental hygienist, working five days a week to maximize my education. Over time, I got married, had another son, and excelled in my career, and began working in a corporate dental setting. In 2021, I returned to Pima Medical as an instructor in the hygiene clinic, a full-circle moment. To say I loved it would be an understatement. Not only did I find my passion for teaching, I got to continue learning alongside my students.
Currently, I'm preparing to open New Mexico's first dental hygiene studio to meet the needs of preventative care. I hope to employ several dental hygienists and we plan to collaborate with local dentists. I'm also starting a dental hygiene consulting business. I am excited about this business venture and genuinely credit my success to the education I received at Pima Medical. I am incredibly grateful to my instructors for shaping me into the professional I am today.
|
In 2005, while browsing technical programs online, Pima Medical Institute's Veterinary Assistant (VA) Program caught my eye. I filled out a request for more information and, to my surprise, Niki Riggleman, a recently retired yet highly esteemed instructor, called me immediately. Despite never having had an interest in veterinary medicine before, that call changed my life. I can't imagine being in any other field today and I'm so grateful Niki called me!
I completed the VA Program and returned to complete the Veterinary Technician (VT) Program in 2007. It was a privilege to be part of the very first VT class at the Seattle Campus. One aspect of Pima Medical I truly appreciated was its accessibility; the ability to attend night classes and work during the day allowed me to maintain a steady income while pursuing my education. The hands-on classroom experience, combined with working in the field, was crucial to my professional growth.
My journey with VCA Animal Hospitals began with my first externship, where I was hired even before completing it. Almost 20 years later, I'm still with VCA and grateful to have found my place there. I worked as a VA, a VT and then quickly moved up to Technician Supervisor and a regional training role. In 2020, I became the Regional Technician Director for the Northwest & Hawaii Group, supporting veterinary teams across five states. Additionally, as the current President of the Washington State Association of Veterinary Technicians (WSAVT) and a former District Chair for the National Association of Veterinary Technicians in America (NAVTA), I am dedicated to improving the careers of Veterinary Technicians and Assistants. Ensuring their optimal utilization and safety is crucial to our profession, helping us continue to serve our patients effectively.
|
I have always admired health care professionals and knew from an early age that I wanted to contribute meaningfully to patient care. As a young adult preparing for college, a routine physical led to the discovery of a benign brain tumor. I spent much of that summer in and out of the hospital. The compassion, skill and reassurance shown by my nurses and doctors left a lasting impact on me during a time filled with fear and uncertainty.
I began working as a dental assistant for a family friend, which gave me a glimpse into the profession and led to a transformative mission trip to Nicaragua, where I assisted in providing dental care to underserved communities.
Soon after, I applied to the Dental Hygiene program at Pima Medical Institute's Seattle campus. The program was rigorous, but the unwavering support from instructors made all the difference. They were dedicated to our success academically, clinically and personally. When it came time to take my clinical boards and graduate, I felt fully prepared and confident.
Now, with eight years of experience as a Registered Dental Hygienist, I often hear from employers how much they value Pima Medical graduates. This reputation for excellence inspired me to continue my education and enroll in the Bachelor of Science in Health Care Administration program. That journey equipped me with the knowledge and confidence to start my own myofunctional therapy practice. Through my Capstone project, I developed a comprehensive business plan and learned what it takes to build and sustain a health care practice.
I am proud to now serve as a Hybrid and Clinical Dental Hygiene Instructor at the Seattle campus. It's an honor to be a Pima Medical graduate, a dental professional, a business owner, an educator and, above all, a mother to three amazing children. I feel truly blessed to support my family while thriving in a career I am passionate about.
|
My journey into health care began with the encouragement of my aunt, Marie Defede, who worked in admissions at Pima Medical Institute's Chula Vista campus. Inspired by her support, I enrolled in the Medical Assistant program in 2002 and graduated in 2003, a decision that forever changed my life.
Shortly after, I started working at Scripps Anderson's Clinic in La Jolla as a medical assistant in the Sports Orthopedic Department. I had the unique opportunity to support the San Diego Padres Baseball Team. That fast-paced environment taught me the importance of clinical accuracy, teamwork and compassionate patient care.
Wanting to give back, I returned to Pima Medical as an instructor, teaching Medical Assistant front and back office skills, Medical Administrative courses and Career Preparation. Helping students grow was deeply fulfilling, and in 2010, I was honored as Pima Medical's Peak Performer for my dedication to education and mentorship.
My career expanded beyond clinical work when I transitioned into the biopharmaceutical sector. I worked with Johnson & Johnson and Pfizer, focusing on clinical operations, system optimization and compliance in regulated environments. Alongside my career, I advanced my education. I earned an Associate Degree in Health Care Administration in 2010, a B.S. in Health Care Administration in 2013 and then a M.S. in Health Administration. I am currently completing a Doctorate in Organizational Leadership, with a focus on inclusive leadership and healthcare transformation.
Today, I serve as a Clinical Business Systems Analyst, leading projects in organizational development, system implementation and process improvement. Beyond my career, I am a passionate advocate for LGBTQ+ communities, patient rights and underserved populations.
Pima Medical was where it all began. It provided the foundation, support and mentorship I needed to pursue a fulfilling career in healthcare and leadership. I will always be proud to say my journey started at PMI.
|
