My parents really valued education and wanted all 7 of us all to go to college, but they were unable to help us financially. I spent years working full time and taking classes part time, but it was such a slow process. Eventually, I became interested in pharmacy, spent 8 years working in the pharmaceutical industry while going to school and just missed getting accepted to pharmacy school. While I waited for the next opportunity, I came across Pima Medial Institute's Radiography program and it interested me. A few months into the program I realized this is what I really wanted to do. There are unlimited growth opportunities in this field.
When I came to PMI my classes felt like family. I quickly realized the PMI instructors believed in their students and wanted the best for us. Before I'd even graduated, I had a job offer at a level one trauma center. I worked there for 3 years gaining experience and growing both as a professional and as an individual. I knew I wanted to continue my education, so I enrolled in PMI's online bachelor degree program. PMI's online classes are not only very flexible; they are designed to help you be a better professional in your field. I recently came back to PMI as an instructor. I think having been a student here and recently working in the field, I'm able to understand my student's struggles and help them learn what's really important. There is a sense of true value working at PMI. It's more than a philosophy or mission statement, they really care about their employees and their students. I'm happy to be back.
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My journey into health care began with the encouragement of my aunt, Marie Defede, who worked in admissions at Pima Medical Institute's Chula Vista campus. Inspired by her support, I enrolled in the Medical Assistant program in 2002 and graduated in 2003, a decision that forever changed my life.
Shortly after, I started working at Scripps Anderson's Clinic in La Jolla as a medical assistant in the Sports Orthopedic Department. I had the unique opportunity to support the San Diego Padres Baseball Team. That fast-paced environment taught me the importance of clinical accuracy, teamwork and compassionate patient care.
Wanting to give back, I returned to Pima Medical as an instructor, teaching Medical Assistant front and back office skills, Medical Administrative courses and Career Preparation. Helping students grow was deeply fulfilling, and in 2010, I was honored as Pima Medical's Peak Performer for my dedication to education and mentorship.
My career expanded beyond clinical work when I transitioned into the biopharmaceutical sector. I worked with Johnson & Johnson and Pfizer, focusing on clinical operations, system optimization and compliance in regulated environments. Alongside my career, I advanced my education. I earned an Associate Degree in Health Care Administration in 2010, a B.S. in Health Care Administration in 2013 and then a M.S. in Health Administration. I am currently completing a Doctorate in Organizational Leadership, with a focus on inclusive leadership and healthcare transformation.
Today, I serve as a Clinical Business Systems Analyst, leading projects in organizational development, system implementation and process improvement. Beyond my career, I am a passionate advocate for LGBTQ+ communities, patient rights and underserved populations.
Pima Medical was where it all began. It provided the foundation, support and mentorship I needed to pursue a fulfilling career in healthcare and leadership. I will always be proud to say my journey started at PMI.
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Formerly, I worked as a quality manager in manufacturing but realized that the job was neither rewarding nor fulfilling. So, I began volunteering at a local hospital as a transporter, which is how I discovered the world of medical imaging. I chose Pima because I could start immediately. My experience as a student was tough! As a student you have to make a lot of adjustments and sometimes you have to lose in order to gain. My instructors were hard on me, but I know now that I am a much better technologist because of it.
After graduation I applied everywhere and contacted everyone I knew in the business. I was hired at Boulder Hospital. Almost a year later I was hired at Littleton Hospital where I've been expanding my experience. My future goal is to move into management. I recently completed PMI's Bachelor of Science in Radiologic Sciences. It's been a good experience. I thought I might feel isolated learning online and on my own, but I found I was always in contact with my instructors. A big piece of online learning is time management. If I can do it, others definitely can.
PMI has provided me a great education and it's given me an opportunity for further advancement. My belief is that the combination of education and advancement leads you to a better place.
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During my childhood, one of my favorite places to go was the dental office. The memories stayed with me. In 1989 I saw a classified ad for PMI, which led me to the admissions office and a career as a Dental Assistant. As a student, I had many challenges; I had to take my son to the day care, I didn't have a car, and I relied on public transportation to get to school. I was pregnant during school and when my daughter came early, I had to go on a leave of absence. When I returned to school, I was able to continue my honor roll status. My instructors motivated me, and I really enjoyed learning. After graduation, I worked for several years as a Dental Assistant and enjoyed every minute.
In 1993, I returned to PMI as an instructor and have been here ever since. It is easy for me to identify with many of my students, and I constantly get the opportunity to help others become successful. Some of my students have become Dental Hygienists and even Dentists, and I am extremely proud of them! I'm thankful to PMI and to God for giving me the opportunity to be a part of a wonderful organization.
Theresa Romero-Diaz
* Theresa was named "Instructor of the Year" in both 2000 and 2006
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After graduating from high school I wasn't sure what I wanted to do with my life. However, I had always pictured myself in the medical field. I am fascinated by teeth and feel as though they expressed who you are as a person, aesthetically. So, I decided to look into a dental career. After researching, I found Pima Medial Institute to be affordable and their classes fit into my work schedule. Therefore, I enrolled in the Dental Assistant Program.
I fell in love with the program! It was challenging and my days were long, but I appreciated the structure of the classes. My instructor was just amazing! She taught us everything we needed to know to be successful in the dental field.
As I began my externship, I felt very well prepared. Our instructor provided the preparation to help us feel confident and comfortable stepping into this role. I felt anxious, but it was because I just wanted to get started working with real people instead of our practice dummies. I felt ready! The dental office appreciated the training I had at PMI and, even though they weren't really hiring, they were so impressed with my knowledge and work they offered me a position.
I want to continue my education in this field. I am currently deciding whether to continue with my associate degree in dental hygiene or if I want to go on and obtain my doctorate. I am so grateful for my instructor and for the start PMI gave me in this field.
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By the time I was 11 years old, I knew I wanted to become a nurse and help others. I was excited when I began my community college's nursing program, but in my 3rd semester, I became pregnant with my first child. I was nervous about how this would impact my schooling, but the program director assured me that I could take my last semester off and then return to the program. However, after giving birth, I attempted to return and was told the rules had changed. My only option, despite perfect attendance and good grades, was to re-apply and start all over. I was devastated as I gave up my dream of working in the medical field, and began working in the car industry.
My passion for wanting to help others, however, never went away. I was introduced to Pima Medical Institute and signed up for their Medical Assistant program. I was a single mother, and very focused on accomplishing my goal. I had a couple of phenomenal instructors and some great classmates who helped me. I appreciated that PMI treated me like an adult and that part of my preparation was learning to be professional. This really paid off when I transitioned into my job. I've been working in the medical field for over 15 years now and am currently the site coordinator at Southern Arizona Orthopedics. PMI prepared me well for my job, and I would recommend the school to others. I want to thank my instructor, Lisa, who not only taught me the skills to be successful in my workplace, but also in life.
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After attending university for a while, I realized that traditional school wasn't the right fit for me. I spent several years working in the hospitality industry in Las Vegas until a layoff pushed me to reconsider my career path. Instead of looking for another casino job, I decided to pursue a future in healthcare.
After researching options, I chose Pima Medical Institute and was determined to take all the programs necessary to obtain my bachelors degree. I began with the Medical Administrative Assistant (MAA) program, building a solid foundation in the healthcare industry. From there I enrolled in the online Health Care Administration (HCA) program, gaining deeper knowledge in the field. I ultimately completed the Bachelor of Science in Health Care Administration (BSHCA) program, which provided invaluable lessons I had never received in previous academic experiences.
Because of the intensive programs at Pima Medical, I was able to parlay that education and experience into a job at a home health organization, starting as a biller and quickly rising to the Director of the Billing Department. I later combined this experience with my hospitality background to land a job at Desert Valley Hospital, where I served as a Patient Experience Manager before being promoted to Director or Performance Improvement and Patient Experience. There I led projects to improve quality, reduce hospital-acquired illnesses and enhance patient satisfaction scores.
Currently, I am the Director of Patient Experience at the University of Maryland - Upper Chesapeake Hospital. I am leading quality initiatives that drive patient satisfaction and community partnerships. Pima Medical gave me the foundation to excel in healthcare, and I'm incredibly grateful for the education that started me on this rewarding journey.
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I am currently working as a Medical Assistant in the area of vascular surgery at the New Mexico Heart Institute and I love my job!
It wasn't very long ago that I was working a night shift security position where I was bored, felt like I wasn't getting anywhere and longed for a career. One night I started researching online looking for something in the medical field and Pima Medical Institute popped up. I simply completed a brief form and they called the next day. Before I knew it, I was enrolled in the Medical Assistant Program. I was glad I didn't have a chance to second guess my decision.
Going back to school was challenging for me. I was still working security full time at night, going to school during the day and trying to find time to spend with my two-year-old daughter. That being said, Pima Medical provides everything you need to get started, including your uniform and backpack. I heard the passion in the voice of my first instructor when she spoke and it wasn't long before I fell in love with the medical field. I felt like there was no question whether we were going to succeed. Everyone at Pima Medical was so helpful.
When it came time for my externship, Pima Medical's career services department worked hard to place me at a site that fit my schedule and enabled me to continue working my security job. Being placed with a plastic surgeon was not my first choice, but I had an amazing experience and the doctor ended up recommending me for my current position at New Mexico Heart Institute. I'm so grateful for my new career!
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After earning a bachelor's degree in cultural anthropology, I struggled to find a job and ended up in finance. When COVID hit, my new job offer was rescinded and I was forced to take a job at a grocery store bakery, far from my career goals. I kept hearing advertisements for Pima Medical Institute which piqued my interest in the medical field. This led me to enroll in their three-month Phlebotomy program, allowing me to work and study simultaneously with minimal school commitment. It was a way to dip-my-toe into the water of the medical field.
The Phlebotomy program was a turning point in my life. Small classes, hands-on experience, and an excellent instructor, Miss Denise, made a significant impact. I soon secured a position at Chandler Regional Hospital, where I interacted with various departments and realized my passion for patient care. Nursing stood out as the most versatile and impactful role, prompting me to pursue a nursing degree at the institute I trusted and I enrolled at Pima Medical's Mesa Campus. The Nursing program was challenging and intense, pushing me to grow and become accountable for patient care. Through diverse clinical experiences, I gravitated towards ER and ICU settings. I've recently accepted a position at OBS Banner Dessert, aiming to transfer to the ICU and eventually join the trauma team.
I am immensely grateful for my education at Pima Medical. The Phlebotomy program provided a crucial foundation, giving me the framework I needed for a career in the medical field. I invited Miss Denise to my nursing pinning ceremony and my dad told her COVID had been difficult for me and she had saved my life. He was right, Pima Medical Institute truly changed my life.
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When I first started my journey in health care, I was on track to become a nurse. After working as a phlebotomist for three years, I quit my job focusing on finishing the last few prerequisites for nursing school. However, life had other plans. I got pregnant with my now four-year-old daughter and took a year and a half off to spend time with her. In 2020, I began to reconsider my career path. I realized that the clinical side of healthcare was no longer my passion; instead, I was drawn to the administration and business side. After researching various degrees, I chose the online Health Care Administration (HCA) associate and bachelor's programs at Pima Medical Institute.
My experience at Pima Medical was incredible. Both programs' flexibility and the support from instructors and advisors were exceptional. They fit perfectly into my busy life as a full-time employee, wife and mother. The instructors were always available and willing to assist with anything I needed. The resources provided to students, from class scheduling to financial guidance, made everything so manageable. Upon completion of my bachelor's degree, I found a position as a Program Administrator at Baylor University Medical Center in Texas, managing the OBGYN, Hematology/Oncology, and Mechanical Circulatory Support programs and residents. I am currently working full-time and exploring graduate programs for Health Care Administration and Business Administration. My future goals include becoming certified in health care emergency management to effectively plan and respond to emergencies.
Thank you, Pima Medical Institute, for your guidance and support. Completing my degrees with you has been a wonderful experience, allowing me to achieve goals I never thought possible.
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I always knew I wanted a career in healthcare but wasn't sure which path to take. While working as a certified nursing assistant (CNA), I met a patient receiving Occupational Therapy (OT). I had never heard of OT before, but it intrigued me. After some research, I discovered the wide range of opportunities in the field, especially working with children. I was hooked! That's when I found Pima Medical Institute's Occupational Therapy Assistant (OTA) program.
My time at Pima Medical was incredible. My cohort was fun and supportive, and the instructors were knowledgeable and kind. There were challenges along the way, like COVID delays during clinicals, but I never regretted my decision. The hands-on learning experiences truly prepared me for the field.
After graduation, I pursued my dream of working with children and was hired at Piller Child Development. Knowing I wanted to eventually attend graduate school, I enrolled in Pima Medical's Bachelor of Science in Health Care Administration (BSHCA) program. The program was quick, flexible, and allowed me to balance work, school, and life.
Now, I'm working as a Pediatric Occupational Therapy Assistant with Mariposa Therapy Services, supporting children in schools, while attending Northern Arizona University to earn my Doctor of Occupational Therapy. I've developed a passion for feeding therapy, including sensory-based treatments and lactation consulting. My ultimate goal is to open my own feeding therapy practice.
I'm so excited for the future, and I'm grateful to Pima Medical for giving me the foundation to build a career I love.
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Before going back to school, my life wasn't on the best path. After high school, I planned to become a nurse, but deep down I knew it wasn't what I really wanted. Eventually, I moved out on my own, but I found myself surrounded by the wrong people and making choices I wasn't proud of. It wasn't until I met my fiance that I seriously considered going back to school. He encouraged me to think about my future and what would truly make me happy. After some soul-searching, I decided to look for a Dental Assistant program - and for the first time, I felt excited about my future.
I found Pima Medical Institute through an online search, and after seeing so many great reviews from alumni, I knew it was the right place for me. Enrolling was the best decision I could have made. My experience at Pima Medical was nothing short of amazing - the support from my classmates, instructors, and family kept me going. My instructor, Margarita, was especially supportive. In fact, I wouldn't have made it through without her guidance.
I was excited for my externship at Associates in Family Dentistry and grateful to be hired upon completion. As I plan to move soon, I'm holding off on furthering my education for now, but I'm eager to explore my options. I am a proud graduate of Pima Medical and my ultimate goal is to build a successful career while growing my family with my fiance.
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